# Compare BestRx vs PrimeRx 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BestRx and PrimeRx based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/106390-106399/BestRxWin-vs-PrimeRx --- # BestRx vs PrimeRx Features and Cost Comparison Last updated March 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BestRxPrimeRx2/4 selected [BestRx](https://www.capterra.com/p/106390/BestRxWin/)[4.7 (71)](https://www.capterra.com/p/106390/BestRxWin/reviews/) [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) [## BestRx](https://www.capterra.com/p/106390/BestRxWin/)[4.7 (71)](https://www.capterra.com/p/106390/BestRxWin/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment eb aa VR Based on [71 reviews](#user-reviews) Positive 69 Neutral 1 Negative 1 [## PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.1 Ease of Use 4.3 Customer Service 4 Reviews Sentiment GM AL Based on [102 reviews](#user-reviews) Positive 76 Neutral 14 Negative 12 ## Not a match? 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Best for Pharmacies: independent pharmacies, Specialty pharmacies, hospital/outpatient, mail-order, compounding pharmacies, long-term care facility, 340B, physician office, ## User reviews Pros & cons EB Emily B. Owner/ Pharmacist > "Overall our business has grown due to our ability to quickly and efficiently process prescriptions for our..." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4850308) AP Amul P. Owner/Pharmacist > "Not being able to enter names for Receiving pharmacist and transferring out pharmacist names while..." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841878) AA Adedayo A. PHARMACIST > "Able to safe credit card and charge is more faster than my previous software." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4856306) AP Ankit P. MANAGER > "POS does not have the feature to generate reports for OTC items received by date range and supplier name. " [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4996837) VR Vincent R. President > "Software has a wealth of features, exceptional support and extreme flexibility in deployment and use at a very..." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841881) ZM Zachary M. Pharmacy Manager > "I don't like that the software doesn't separate prescription numbers between non controls, C2s, and C3-C5s." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4870162) VP Vish P. Pharmacist > "Simply amazing and best decision ever as I had worked all other competitor some r extremely expensive, poor..." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841925) RP Rajar P. Pharmacist > "Accounts recievable management is not good, customer systems support is not as good as it used to be." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4855045) DF Dennis F. Gen Mgr > "Standard reports are very helpful in management of cash flow." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4843084) HM Howard M. Pharmacy Manager > "It's a bit pricey, every time they keep increasing the fees making which is driving up the costs of running..." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4854094) ZM Zachary M. Pharmacy Manager > "Customer support is wonderful and always able to answer my questions and help me with any issues that arise." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4870162) BR Bineshkumar R. pharmacist > "Sometime credit card reader takes time to work and disply on point of sale doesnot work properly" [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4854055) VR Vincent R. President > "Customer support and development team is always very knowledgeable and always improving the product with..." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841881) KE Kim E. Pharmacist > "Charging for vaccine submissions Mobile delivery fees as it's not great" [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4843711) RD Raymond D. Pharmacist > "I really enjoy the system overall, easy to use and makes processing prescriptions a breeze." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841354) SS Stephanie S. manager > "sometimes bill is confusing but nothing that customer service isnt able to explain." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4850659) LB LaKasia B. Pharmacist > "I really enjoy the good level of customer service and availability." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4854915) SK Sylvie K. PIC > "Quantity on hand of compounding negative" [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4852520) DF Dennis F. Gen Mgr > "Many of standard reports very helpful." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4843084) DS Daivik S. Pharmacy Manager > "Reverse claim should not be allowed without manager override, Loosing money claim should not be allowed without..." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___3512607) RD Raymond D. Pharmacist > "Easy to learn and use for prescriptions and the point of sale." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841354) AP Amrish P. Pharmacist > "Customer service is untouchable." [See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___3512697) [View Reviews](https://www.capterra.com/p/106390/BestRxWin/reviews/) GM Gretchen M. Manager Compounding Specialist > "It's pretty easy to navigate the system & having training videos "on demand" helps with..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6524058) MK Mike K. pharmacy owner > "filing prescription feature, can not auto submit when Rx are due to prevent other..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6533140) AL Atara L. pharmacist in charge > "It allows us to have a good workflow in a retail setting." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6353497) DA Deepak A. owner > "Horrible and wish I could change but it is not easy to have profiles convert to a new..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#SoftwareAdvice___7068096) NM Nidhin M. Owner > "Overall, while there are areas for improvement, PrimeRX has provided a satisfactory..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523326) RT Rick T. pharmacist > "add on can be expensive and drug interaction feature is not fully fuctional. and drug..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6353514) KK Kyryl K. Manager > "I prefer this program ahead of any other as it continues to innovate and expand their..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6356785) DA Deepak A. owner > "Most generics do not link with brands." [See full review](https://www.capterra.com/p/106399/PrimeRx/#SoftwareAdvice___7068096) SH Scott H. Pharmacst > "I loved all their detailed functions and all the nice updates." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523197) LS Lauren S. Lead Tech > "Software is a little unstable and when they release updates, they don't do tests to see..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6353533) KH Kyle H. Owner > "It is cheaper upfront than most well established pharmacy software." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6645281) ES EARL S. Pharmacist > "inabilty to charge credit cards from processing terminal for rxs that are mailed out" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6542158) NM Nidhin M. Owner > "The user interface is intuitive, making it relatively easy to navigate." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523326) EP Eric P. manager, PIC > "Also proactive communications to our pharmacy regarding pmp updates and guidance..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6537583) HP Hardik P. Pharmacist > "Very efficient to use and quick response to fix the issue" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6534419) KT Katie T. VP Operations > "It isn't possible to create dynamic dashboards for real time reporting." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523827) SR Siddikur R. Owner > "knowledgeable customer assistance" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523608) KH Kyle H. Owner > "Customer service always not knowledgeable and will try to brush you off. When I am..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6645281) KM Kristina M. Pharmacy Tech > "What I like best about PrimeRx was our trainer \[sensitive content hidden\]." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523474) CD Colby D. PIC > "Too many times have to reach out multiple times to request help and even then response..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6532710) ST Stephanie T. pharmacist > "easy to navigate thru prescription processing" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6542594) KL Kelley L. Practice Manager RN > "We have had to completely re due count a few times and still find inconsistences." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523125) MN Mohammed N. Pharmacist > "Excellently easy lot of good features to use" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6539341) LS Lauren S. Lead Tech > "Support sometimes doesn't understand problems when work stations get flipped flopped." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6353533) SP Snehal P. Pharmacist > "Easy to navigate, simple, quick and very effective" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6550954) ES EARL S. Pharmacist > "Email and texting function is too expensive." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6542158) AV Andres V. Pharmacist in charge > "Very user friendly software." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6524073) CD Colby D. PIC > "Extremely slow in getting response and solutions, if any response is received." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6532710) SP Suman P. PHARMACIST > "BEST CUSTOMER SERVICE AND EASY TO USE PLATFORM" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6537440) ES EARL S. Pharmacist > "Drugs contracts change and many drugs are not available." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6542158) SR Sugiti R. Pharmacist > "Has been convenient with training and easy to work with." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6524180) MV Michael V. Pharmacy Manager > "The text messaging issue has persisted since August with no resolution yet." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6534527) JJ Jae J. supervising pharmacist > "it is easy to use,all function program is convienent " [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6534787) PR Pierre R. CEO > "They let the new techs train on our issues which wastes tons of time" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6524481) SA Sarfaraz A. pharmacist owner > "PrimeRx is very a reliable and easy system to use. " [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6353493) VH Venus H. Director Of Pharmacy > "Not scalable for larger operations." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523370) SP Shreena P. TECHNICIAN > "Easy to learn new stuff updated version it better than before" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6354862) KM Kristina M. Pharmacy Tech > "I don't like that it seems like some days the screens change in appearance." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523474) AR Alliso R. PharmD > "Always trying to improve product and open to suggestions" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523078) PC Pablo C. pharmacy tech > "not being able to have to pages open hate hate" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6537629) ME Mohamed E. owner > "All in one Primerx, PrimePOS.Good system if the maintenance dept hires knowledgeable..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___4592440) KL Kelley L. Practice Manager RN > "Every time an upgrade is down there is no explanation on what has changed." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523125) HB Hitesh B. Pharmacy manager/owner > "It is very user friendly software" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___3872011) BC Brett C. owner > "some of the functionality is very cumbersome" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6573147) JL Jenny L. Multiple Pharmacy Owner > "Their support team and developers continue to be innovative in adding new features as..." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___2447777) MB Mina B. Pharmacist > "Sometimes its slow and doesn’t respond very well" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6522995) JL Jenny L. Multiple Pharmacy Owner > "PrimeRx provided top-notched and exceptional services to independent pharmacy owners." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___2447777) ES EARL S. Pharmacist > "Need to add many drugs not in the system." [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6542158) MS Muhammad S. owner > "it works good- easy, to the point, good customer service" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___2175703) MV Michael V. Pharmacy Manager > "The system inability to handle compounds" [See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6534527) [View Reviews](https://www.capterra.com/p/106399/PrimeRx/reviews/) ## User interface [BestRx](https://www.capterra.com/p/106390/BestRxWin/) 4.75 (71) [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) 4.05 (102) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features BestRx 26/36 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automatic Refills - Barcode/Label Management - Charting - Claims Management - Communication Management - Compliance Management - Compounding - Customer Database - Customizable Reports - Discount Management - Document Management - Electronic Signature - E-Prescribing - Forms Management - Generative AI - Inventory Management - Medication Database - Mobile Access - Multi-Store - Online Refills - Order Management - Point of Sale (POS) - Prescription Processing - Real-Time Data - Reporting & Statistics - Search/Filter - Self Service Portal - Status Tracking - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/106390/BestRxWin/#features) PrimeRx Top features 31/36 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automatic Refills - Barcode/Label Management - Charting - Claims Management - Communication Management - Compliance Management - Compounding - Customer Database - Customizable Reports - Discount Management - Document Management - Electronic Signature - E-Prescribing - Forms Management - Generative AI - Inventory Management - Medication Database - Mobile Access - Multi-Store - Online Refills - Order Management - Point of Sale (POS) - Prescription Processing - Real-Time Data - Reporting & Statistics - Search/Filter - Self Service Portal - Status Tracking - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/106399/PrimeRx/#features) ### Recognition No recognitions have been awarded to BestRx No recognitions have been awarded to PrimeRx ### Deployment & support BestRx Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PrimeRx Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BestRx - By BestRx Pharmacy Software - Located in United States - Founded in PrimeRx - By Micro Merchant Systems - Located in United States - Founded in 1989 ## Popular Comparisons [BestRx](https://www.capterra.com/p/106390/BestRxWin/)[4.75 (71)](https://www.capterra.com/p/106390/BestRxWin/reviews/) vs [Plumb’s](https://www.capterra.com/p/10017811/Plumbs/)[4.89 (88)](https://www.capterra.com/p/10017811/Plumbs/reviews/) Contact vendor for pricing Price $135/year 4.6 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/106390-10017811/BestRxWin-vs-Plumbs) [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.05 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) vs [Plumb’s](https://www.capterra.com/p/10017811/Plumbs/)[4.89 (88)](https://www.capterra.com/p/10017811/Plumbs/reviews/) Contact vendor for pricing Price $135/year 4.1 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/106399-10017811/PrimeRx-vs-Plumbs) [BestRx](https://www.capterra.com/p/106390/BestRxWin/)[4.75 (71)](https://www.capterra.com/p/106390/BestRxWin/reviews/) vs [PioneerRx](https://www.capterra.com/p/106400/PioneerRX/)[4.76 (92)](https://www.capterra.com/p/106400/PioneerRX/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.8 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/106390-106400/BestRxWin-vs-PioneerRX) [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.05 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) vs [Datascan Pharmacy Software](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/)[4.89 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Contact vendor for pricing Price $2500/month 4.1 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/106399-120411/PrimeRx-vs-Datascan-Pharmacy-Software) [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.05 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) vs [PioneerRx](https://www.capterra.com/p/106400/PioneerRX/)[4.76 (92)](https://www.capterra.com/p/106400/PioneerRX/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/106399-106400/PrimeRx-vs-PioneerRX) [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.05 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (634)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Contact vendor for pricing Price $160/month 4.1 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-106399/AestheticsPro-vs-PrimeRx)