# Compare BestRx vs PrimeRx 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BestRx and PrimeRx based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/106390-106399/BestRxWin-vs-PrimeRx

---

# BestRx vs PrimeRx Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BestRxPrimeRx2/4 selected

[BestRx](https://www.capterra.com/p/106390/BestRxWin/)[4.7 (71)](https://www.capterra.com/p/106390/BestRxWin/reviews/)

[PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/)

[## BestRx](https://www.capterra.com/p/106390/BestRxWin/)[4.7 (71)](https://www.capterra.com/p/106390/BestRxWin/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

eb

aa

VR

Based on [71 reviews](#user-reviews)

Positive

69

Neutral

1

Negative

1

[## PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

GM

AL

Based on [102 reviews](#user-reviews)

Positive

76

Neutral

14

Negative

12

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## Summary

* * *

Features in Pharmacy Software

26 / 36

Best performer

31 / 36

Only PrimeRx

-   Accounting
-   Compliance Management
-   Compounding

User satisfaction

User satisfaction

4.7

User reviews[71](https://www.capterra.com/p/106390/BestRxWin/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.7

User satisfaction

4.0

User reviews[102](https://www.capterra.com/p/106399/PrimeRx/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

3.9

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

BestRx offers a robust, easy-to-use, pharmacy management software, including cloud-based options, and an integrated point-of-sale system, backed by a US-based, industry-leading customer service team.

Best for

Pharmacies: independent pharmacies, Specialty pharmacies, hospital/outpatient, mail-order, compounding pharmacies, long-term care facility, 340B, physician office,

## User reviews

Pros & cons

EB

Emily B.

Owner/ Pharmacist

> "Overall our business has grown due to our ability to quickly and efficiently process prescriptions for our..."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4850308)

AP

Amul P.

Owner/Pharmacist

> "Not being able to enter names for Receiving pharmacist and transferring out pharmacist names while..."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841878)

AA

Adedayo A.

PHARMACIST

> "Able to safe credit card and charge is more faster than my previous software."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4856306)

AP

Ankit P.

MANAGER

> "POS does not have the feature to generate reports for OTC items received by date range and supplier name. "

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4996837)

VR

Vincent R.

President

> "Software has a wealth of features, exceptional support and extreme flexibility in deployment and use at a very..."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841881)

ZM

Zachary M.

Pharmacy Manager

> "I don't like that the software doesn't separate prescription numbers between non controls, C2s, and C3-C5s."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4870162)

VP

Vish P.

Pharmacist

> "Simply amazing and best decision ever as I had worked all other competitor some r extremely expensive, poor..."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841925)

RP

Rajar P.

Pharmacist

> "Accounts recievable management is not good, customer systems support is not as good as it used to be."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4855045)

DF

Dennis F.

Gen Mgr

> "Standard reports are very helpful in management of cash flow."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4843084)

HM

Howard M.

Pharmacy Manager

> "It's a bit pricey, every time they keep increasing the fees making which is driving up the costs of running..."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4854094)

ZM

Zachary M.

Pharmacy Manager

> "Customer support is wonderful and always able to answer my questions and help me with any issues that arise."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4870162)

BR

Bineshkumar R.

pharmacist

> "Sometime credit card reader takes time to work and disply on point of sale doesnot work properly"

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4854055)

VR

Vincent R.

President

> "Customer support and development team is always very knowledgeable and always improving the product with..."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841881)

KE

Kim E.

Pharmacist

> "Charging for vaccine submissions Mobile delivery fees as it's not great"

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4843711)

RD

Raymond D.

Pharmacist

> "I really enjoy the system overall, easy to use and makes processing prescriptions a breeze."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841354)

SS

Stephanie S.

manager

> "sometimes bill is confusing but nothing that customer service isnt able to explain."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4850659)

LB

LaKasia B.

Pharmacist

> "I really enjoy the good level of customer service and availability."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4854915)

DS

Daivik S.

Pharmacy Manager

> "Reverse claim should not be allowed without manager override, Loosing money claim should not be allowed without..."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___3512607)

DF

Dennis F.

Gen Mgr

> "Many of standard reports very helpful."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4843084)

SK

Sylvie K.

PIC

> "Quantity on hand of compounding negative"

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4852520)

RD

Raymond D.

Pharmacist

> "Easy to learn and use for prescriptions and the point of sale."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___4841354)

AP

Amrish P.

Pharmacist

> "Customer service is untouchable."

[See full review](https://www.capterra.com/p/106390/BestRxWin/#Capterra___3512697)

[View Reviews](https://www.capterra.com/p/106390/BestRxWin/reviews/)

GM

Gretchen M.

Manager Compounding Specialist

> "It's pretty easy to navigate the system & having training videos "on demand" helps with..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6524058)

MK

Mike K.

pharmacy owner

> "filing prescription feature, can not auto submit when Rx are due to prevent other..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6533140)

AL

Atara L.

pharmacist in charge

> "It allows us to have a good workflow in a retail setting."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6353497)

DA

Deepak A.

owner

> "Horrible and wish I could change but it is not easy to have profiles convert to a new..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#SoftwareAdvice___7068096)

NM

Nidhin M.

Owner

> "Overall, while there are areas for improvement, PrimeRX has provided a satisfactory..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523326)

RT

Rick T.

pharmacist

> "add on can be expensive and drug interaction feature is not fully fuctional. and drug..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6353514)

KK

Kyryl K.

Manager

> "I prefer this program ahead of any other as it continues to innovate and expand their..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6356785)

DA

Deepak A.

owner

> "Most generics do not link with brands."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#SoftwareAdvice___7068096)

SH

Scott H.

Pharmacst

> "I loved all their detailed functions and all the nice updates."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523197)

LS

Lauren S.

Lead Tech

> "Software is a little unstable and when they release updates, they don't do tests to see..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6353533)

KH

Kyle H.

Owner

> "It is cheaper upfront than most well established pharmacy software."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6645281)

ES

EARL S.

Pharmacist

> "inabilty to charge credit cards from processing terminal for rxs that are mailed out"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6542158)

NM

Nidhin M.

Owner

> "The user interface is intuitive, making it relatively easy to navigate."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523326)

EP

Eric P.

manager, PIC

> "Also proactive communications to our pharmacy regarding pmp updates and guidance..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6537583)

HP

Hardik P.

Pharmacist

> "Very efficient to use and quick response to fix the issue"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6534419)

KT

Katie T.

VP Operations

> "It isn't possible to create dynamic dashboards for real time reporting."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523827)

SR

Siddikur R.

Owner

> "knowledgeable customer assistance"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523608)

KH

Kyle H.

Owner

> "Customer service always not knowledgeable and will try to brush you off. When I am..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6645281)

KM

Kristina M.

Pharmacy Tech

> "What I like best about PrimeRx was our trainer \[sensitive content hidden\]."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523474)

CD

Colby D.

PIC

> "Too many times have to reach out multiple times to request help and even then response..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6532710)

ST

Stephanie T.

pharmacist

> "easy to navigate thru prescription processing"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6542594)

KL

Kelley L.

Practice Manager RN

> "We have had to completely re due count a few times and still find inconsistences."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523125)

MN

Mohammed N.

Pharmacist

> "Excellently easy lot of good features to use"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6539341)

LS

Lauren S.

Lead Tech

> "Support sometimes doesn't understand problems when work stations get flipped flopped."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6353533)

SP

Snehal P.

Pharmacist

> "Easy to navigate, simple, quick and very effective"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6550954)

ES

EARL S.

Pharmacist

> "Email and texting function is too expensive."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6542158)

AV

Andres V.

Pharmacist in charge

> "Very user friendly software."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6524073)

CD

Colby D.

PIC

> "Extremely slow in getting response and solutions, if any response is received."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6532710)

SP

Suman P.

PHARMACIST

> "BEST CUSTOMER SERVICE AND EASY TO USE PLATFORM"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6537440)

ES

EARL S.

Pharmacist

> "Drugs contracts change and many drugs are not available."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6542158)

SR

Sugiti R.

Pharmacist

> "Has been convenient with training and easy to work with."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6524180)

MV

Michael V.

Pharmacy Manager

> "The text messaging issue has persisted since August with no resolution yet."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6534527)

JJ

Jae J.

supervising pharmacist

> "it is easy to use,all function program is convienent "

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6534787)

PR

Pierre R.

CEO

> "They let the new techs train on our issues which wastes tons of time"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6524481)

SA

Sarfaraz A.

pharmacist owner

> "PrimeRx is very a reliable and easy system to use. "

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6353493)

VH

Venus H.

Director Of Pharmacy

> "Not scalable for larger operations."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523370)

SP

Shreena P.

TECHNICIAN

> "Easy to learn new stuff updated version it better than before"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6354862)

KM

Kristina M.

Pharmacy Tech

> "I don't like that it seems like some days the screens change in appearance."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523474)

AR

Alliso R.

PharmD

> "Always trying to improve product and open to suggestions"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523078)

PC

Pablo C.

pharmacy tech

> "not being able to have to pages open hate hate"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6537629)

ME

Mohamed E.

owner

> "All in one Primerx, PrimePOS.Good system if the maintenance dept hires knowledgeable..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___4592440)

KL

Kelley L.

Practice Manager RN

> "Every time an upgrade is down there is no explanation on what has changed."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6523125)

HB

Hitesh B.

Pharmacy manager/owner

> "It is very user friendly software"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___3872011)

BC

Brett C.

owner

> "some of the functionality is very cumbersome"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6573147)

JL

Jenny L.

Multiple Pharmacy Owner

> "Their support team and developers continue to be innovative in adding new features as..."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___2447777)

MB

Mina B.

Pharmacist

> "Sometimes its slow and doesn’t respond very well"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6522995)

JL

Jenny L.

Multiple Pharmacy Owner

> "PrimeRx provided top-notched and exceptional services to independent pharmacy owners."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___2447777)

ES

EARL S.

Pharmacist

> "Need to add many drugs not in the system."

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6542158)

MS

Muhammad S.

owner

> "it works good- easy, to the point, good customer service"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___2175703)

MV

Michael V.

Pharmacy Manager

> "The system inability to handle compounds"

[See full review](https://www.capterra.com/p/106399/PrimeRx/#Capterra___6534527)

[View Reviews](https://www.capterra.com/p/106399/PrimeRx/reviews/)

## User interface

[BestRx](https://www.capterra.com/p/106390/BestRxWin/)

4.75 (71)

[PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)

4.05 (102)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

BestRx

26/36

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automatic Refills
-   Barcode/Label Management
-   Charting
-   Claims Management
-   Communication Management
-   Compliance Management
-   Compounding
-   Customer Database
-   Customizable Reports
-   Discount Management
-   Document Management
-   Electronic Signature
-   E-Prescribing
-   Forms Management
-   Generative AI
-   Inventory Management
-   Medication Database
-   Mobile Access
-   Multi-Store
-   Online Refills
-   Order Management
-   Point of Sale (POS)
-   Prescription Processing
-   Real-Time Data
-   Reporting & Statistics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/106390/BestRxWin/#features)

PrimeRx

Top features

31/36

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automatic Refills
-   Barcode/Label Management
-   Charting
-   Claims Management
-   Communication Management
-   Compliance Management
-   Compounding
-   Customer Database
-   Customizable Reports
-   Discount Management
-   Document Management
-   Electronic Signature
-   E-Prescribing
-   Forms Management
-   Generative AI
-   Inventory Management
-   Medication Database
-   Mobile Access
-   Multi-Store
-   Online Refills
-   Order Management
-   Point of Sale (POS)
-   Prescription Processing
-   Real-Time Data
-   Reporting & Statistics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/106399/PrimeRx/#features)

### Recognition

No recognitions have been awarded to BestRx

No recognitions have been awarded to PrimeRx

### Deployment & support

BestRx

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PrimeRx

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BestRx

-   By BestRx Pharmacy Software
-   Located in United States
-   Founded in

PrimeRx

-   By Micro Merchant Systems
-   Located in United States
-   Founded in 1989

## Popular Comparisons

[BestRx](https://www.capterra.com/p/106390/BestRxWin/)[4.75 (71)](https://www.capterra.com/p/106390/BestRxWin/reviews/)

vs

[PioneerRx](https://www.capterra.com/p/106400/PioneerRX/)[4.76 (92)](https://www.capterra.com/p/106400/PioneerRX/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.8

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/106390-106400/BestRxWin-vs-PioneerRX)

[PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.05 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/)

vs

[Plumb’s](https://www.capterra.com/p/10017811/Plumbs/)[4.89 (88)](https://www.capterra.com/p/10017811/Plumbs/reviews/)

Contact vendor for pricing

Price

$135/year

4.1

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/106399-10017811/PrimeRx-vs-Plumbs)

[PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.05 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/)

vs

[Datascan Pharmacy Software](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/)[4.89 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/)

Contact vendor for pricing

Price

$2500/month

4.1

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/106399-120411/PrimeRx-vs-Datascan-Pharmacy-Software)

[PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.05 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/)

vs

[PioneerRx](https://www.capterra.com/p/106400/PioneerRX/)[4.76 (92)](https://www.capterra.com/p/106400/PioneerRX/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/106399-106400/PrimeRx-vs-PioneerRX)

[PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)[4.05 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/)

vs

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (618)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Contact vendor for pricing

Price

$160/month

4.1

Features

4.2

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/93446-106399/AestheticsPro-vs-PrimeRx)