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With the CallFire system, any sized customer is ideal. The software is easily scaleable to maximize a lean startup team, or help improve efficiency on the enterprise level.
Contact center software for outbound sales. Predictive dialer that really boosts your inside sales. A telemarketing software that gets your whole organization going.
It has been a great help for my business to generate more revenue with better quality and low maintenance problems.
Our lead managers who use this tool complained that it was difficult to track conversations. They felt that the inbox wasn't as user-friendly.
It allowed for calls to be sorted and weeded through giving you good leads also it record's your phone call. Which is good for training and helps me with customer satisfaction.
It results in unwanted marketing emails to people who aren't potential customers.
We used it for about a year then found a product that better suited our company. It was helpful during the transition from Manual calling to automatic calling.
One major complaint is when trying to export the data.
Lots of great data points, post campaigns, and great reports. Online login and setup is great when working remotely.
The only disadvantage is the unwanted mails and texts which seems to be unwanted users. Other is the slow customer service that annoys alot.
Brilliant design which makes any work you need your software to perform daily at and callcenter/telemarketing office a complete breeze. Absolutely love everything about it to be honest.
It is very restricted to the individual campaign and not to the whole system. Reports are functional but not dynamic enough to cover all customers or telemarketing needs.
The best and most brilliant software avaliable for any callcenter/telemarketing company.
My overall experience can be summed up in ”sales records broken, by multiples.
Also fantastic support (should you need them which you most likely rarely will due to the reliablility and ease of the product). I honestly cannot recommend it more wholeheartedly, give it a try.
It is software that is under constant, heavy development so initially there were a few small things I missed, but that has speedily been adressed.
Very thought out design thats a pleasure to handle regardless of the level you are at, very easy to understand and to work with and an very reliable product.
Thats not saying there is anything negative about callmaker, just small things to tune it to what we need. So, to answer the question there is nothing i like least.
CallFire
CallMaker
Top FeaturesCallFire
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CallMaker
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