ChiroHD vs Document Plus: Which is a better fit?

I love how user friendly it is. Its really easy to handle patient info and I love that paperwork can easily be accessed.

On the most basic levels, this software is a failure. I was unable to bill for nearly 3 MONTHS.

Mandee M

Chiropractor

The support and care about how the product works for our office is like no other company. They are quick to respond to anything I have and love feedback to constantly improve their product/services.

I am someone who asks many questions, and have had some really negative experiences with the chat features on other platforms. With ChirHD, this is not the case.

The messaging feature is nice so I can talk to [SENSITIVE CONTENT] while he is with other patients. I love [SENSITIVE CONTENT] in Customer Service she is always so helpful and kind.

I have Mac desktops at the front of the office but in the adjusting area have Dells and the Dells will constantly freeze and time out from the software which is a slight inconvenience.

I love how it is always developing and getting better. It's very intuitive and user friendly software.

There are the occasional glitches, it's been happening more frequently since the software updates. Software can lag a bit longer than usual.

The ease of its use with minor reservations. It is just a joy to fill in the dots and have the superb results completely Medicare compliant etc.

I am most uncomfortable with the "tense" in which the narratives are written. Repetitive words and sentences cause for a boring narrative.

What a joy to press the print button once the forms have been scanned and then receiving the quality end product.

Some of the things that cause validation errors are confusing, or contrary. The paperwork has not been updated to reflect ICD-10, even though the software has, which is confusing.

The software is relatively easy to learn and the customer support is fantastic.

Too much costly forms need to be purchased every 3 months (based on our patient volume, and we're not even a high volume office! ) -- these forms are required to be used with the software.

We also like how DocPlus generates different kind of reports. Forms are very detailed and give us a peace of mind for HIPAA and Meedicare note taking.

When the scanner malfunctions, making it difficult to complete billing.