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Hotels (all sizes), B&Bs, Resorts, Villa & Apartments, Casino hotels, OTAs, Corporate Travel Managers, Event Planners, Travel Management Companies (TMCs), PMS, CRS and other hotel technology systems
Coaching from the support team has been excellent. The assessment I received on how well I am using the functionality of the software has been excellent.
They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off.
If there are any issues, which is rare, they always take care of you. We had a website designed by them and they did a fabulous job.
The number one complaint of the software is the cost. Most of resnexus' clients are small, privately owned properties with limited budgets.
We love that this system is integrated with the OTAs and that our calendar works with them as well as the ease of the booking engine. Guests can select rooms with ease and can be booked in seconds.
I can’t think of anything that bothers me about the software.
Of the software companies that I talked to, I was the most confident that ResNexus was there for me, to help me use the features that were best for me and my company.
They advertise 24/7 customer service, UNTRUE. If you try to reach them on the weekend - forget it.
It’s a wonderful software , really easy to train staff on. Helps with rate management, analytical data helps a lot.
You can only hide Widgets BUT not Settings which is quite unsafe again. Before I have raised a Question why there is no Password reset option then it was added in login page.
User friendly and accurate user friendly and accurate user friendly and accurate user friendly and accurate.
Some reservations isn't delievered at all and it's very frustrating with downtime.
I am very happy with the product & support and highly recommend other hotels in the region to use it.
Glitches and errors in transmission for MLOS etc.
I had a very good experience with Rate Tiger for the past three years. Rate Tiger Team is very helpful for Training and service.
Especially when the first time I used your GDS service, it was a total mass and chaos.
Prioritize real-user-identified key features according to your needs to find your best fit.
ResNexus
Top FeaturesRateTiger
ResNexus
RateTiger
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