# Compare Sunbird DCIM vs ServiceNow 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Sunbird DCIM and ServiceNow based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/106991-254088/Sunbird-DCIM-vs-ServiceNow --- # Sunbird DCIM vs ServiceNow Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Sunbird DCIMServiceNow2/4 selected [Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.7 (174)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.5 (348)](https://www.capterra.com/p/254088/ServiceNow/reviews/) [## Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.7 (174)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/) Starting Price $3.99/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.5 Customer Service 4.9 Reviews Sentiment JS Based on [174 reviews](#user-reviews) Positive 173 Neutral 1 Negative 0 [## ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.5 (348)](https://www.capterra.com/p/254088/ServiceNow/reviews/) Starting Price $100.00/month Value-for-Money 4.1 Functionality 4.5 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [348 reviews](#user-reviews) Positive 325 Neutral 18 Negative 5 ## Not a match? 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What’s your intended use case? ## Summary * * * Features in Data Center Management Software Best performer 30 / 36 Only Sunbird DCIM - Access Controls/Permissions - Audit Management - Device Auto Discovery 20 / 36 Only ServiceNow - Prioritization User satisfaction User satisfaction 4.7 User reviews[174](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.6 Customer support 4.9 User satisfaction 4.5 User reviews[348](https://www.capterra.com/p/254088/ServiceNow/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 4.1 Customer support 4.3 Price starts from Price starts from $3.99Other, Per Month - Free version - Free trial Price starts from $100Per User, Per Month - Free version - Free trial Best for Best for IT Managers, Facility Managers, Enterprise Data Centers, Server/Network Closets. Best for ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations. ## User reviews Pros & cons JS Joe S. Configuration Manager > "Beyond our initial goals, it has exceeded expectations by enabling accurate tracking of customer racks and allowing..." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___7067973) SZ Sabrina Z. Data Center Tech > "When a model is wrong on an asset, we have to decommission it, change it, then re-install it." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6328476) JP Jesse P. Principal Technologist > "It's excellent and integration with existing CMDB platforms (such as ServiceNOW), and support is excellent and..." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6846404) MK Michail K. Solution Architect > "The connectivity configuration is imposing too complicated rules and is predominantly NEMA-centric." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6727071) GM Greg M. Senior Datacenter Engineer > "The 3d view of the datacenter is so helpful when looking up space and placement." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___7067979) SC Sam C. Data Centre Engineer > "A few bugs when swapping over and updating on a few devices making us having to re enter them" [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___5005662) MH Michael H. Technical Consultant > "Great Technical Support and Customer Service while we are working on some dctrack and poweriq issues." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___7110772) SR Scott R. Data Center Engineer > "search function limitations, lack of custom fields" [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___4105134) GM Greg M. Senior Datacenter Engineer > "I have been working in this tool for about 3 years and I am still finding new things to help our team." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___7067979) JH John H. Data Centre Specialist > "We had a few teething issues when we first started with PowerIQ and the compatibility with some specific devices we..." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___3086336) CR Christian R. Facilities and Data Center Operations > "So many features have been added over the years, but the original core asset manager is the most useful, and..." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6511389) NF Nicholas F. Information Technology Specialist > "With that being said, it is an extremely complicated process. " [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___3734636) Alex V. Systems Engineer > "They were able to provide consultation on how to best address requirements of our internal processes and data needs." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6444821) JC Jose C. Project Manager > "Programming support takes too long on reply!" [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___3496364) Alex V. Systems Engineer > "The cost model for the tool is simple and linearly scales with our hardware footprint." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6444821) LR Lynn R. System Engineer > "Probably the only con (and it's expected), is the learning curve." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___3495427) AB Abhi B. Data Center Engineer > "The documentation and the training videos are excellent." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6823042) SA Simeon A. Student Data Center Specialist > "The only downsides that I have seen so far are occasional slowdowns with the program." [See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___2662378) [View Reviews](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/) VR Verified Reviewer Software Developer and Consultant > "Overall, ServiceNow has been an effective platform that streamlines operations and supports structured Change Management, though..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7065821) VR Verified Reviewer Knowledge Specialist > "At times, especially as a beginner, it may be hard to navigate with all the various levels of a customer ticket--Interactions,..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7052335) JG Justin G. IT Specialist > "ServiceNow offers robust ticketing with powerful automation and reporting, though initial setup and customization can be complex." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6857598) VR Verified Reviewer Software Developer and Consultant > "The platform can be complex to manage, especially in Change Management where configurations can become cumbersome, and it can be..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7065821) VR Verified Reviewer Customer Marketing Manager > "ServiceNow helps our company organize, interpret and develop data using dashboards." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7054402) MW Melinda W. Owner > "It’s also expensive, and customizing workflows often requires technical expertise or developers, which can slow things down for..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7142110) VR Verified Reviewer Client Operations Supervisor > "No, what I like the most about service now is it actually is robust and offers a lot of features that are customizable based on..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7138706) GT George T. Operations Manager > "The typing shortcuts usually used in other softwares have different functions that are misleading for example if you type Enter..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6848174) VR Verified Reviewer Software Engineer > "Provides a simple interface that is consistent across all modules and allows end users to have a sikilar experience for all..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6820646) KM Kalpesh M. Program Manager > "Also, there is an issue with integration of marketplace products with this suite." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7134655) JG Justin G. IT Specialist > "Streamlined ticket tracking, customizable workflows, strong automation, and easy integration with ITSM tools." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6857598) NT Nishant T. Sr analyst > "It is costly for SME firms When integrated to outlook, it produce too many auto mailers, which can disturb corporate user now..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6780060) Sofia B. Senior Test Engineer > "It also allows for wide customization to create your own process flows and manage tickets for almost any internal process your..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6676058) Tom E. Senior Frontend Developer > "However the only downside for me is the connectivity issues on occasions." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7121005) VR Verified Reviewer Software engineer > "ServiceNow streamlines the complex workflows, in my customer support setup it helped me in creating a proper workflow of issue..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6637017) KM Kalpesh M. Program Manager > "The cost of installation and support is higher when compared to similar products in the market." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7134655) AK Ahmed K. Consultant Specialist > "It serves as a highly integrated platform that connects all these functions, making it easier to track progress, resolve issues,..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6734940) SG Shaun G. Continuous Improvement Analyst > "ServiceNow may be able to be customized in a way that makes it an overall better experience, but as a user from multiple sides,..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6531246) RG Roman G. Sr. Manager, Internal Audit > "It allows a good customization for different workflows, has connectivity to multiple applications and allows creating automated..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6723815) YO Yewande O. HR Coordinator > "Bugs and issues was difficult to resolve as it requires reaching out to customer support all the time" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7049544) RG Roman G. Sr. Manager, Internal Audit > "Great experience, ServiceNow used as a ticketing tool for access provisioning, change management processes, as well as to auto..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6723815) LC Lance C. Solution Architecht > "Some employees report that it was not user-friendly, especially for non-IT professionals." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7138794) VR Verified Reviewer Director > "There is a big number of modules one can add to the platform, including software and hardware inventory, business applications,..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6815963) TB Thomas B. Risk and Compliance Consultant > "It feels less like buying a house and more like going to the hardware store and buying lumber and supplies. " [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6807664) CtM Cátia M. ServiceNow Consultant > "Additionally, its customizable workflows and reporting tools provide valuable insights, enabling organizations to make..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6525115) SN Suraj N. Inside Product Specialist > "sometimes when I have raised the HR ticket, the resolution provided is not upto the mark or is unsolved." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6458767) NK Norbert K. Salesforce Analyst > "It helps organize work, automates many processes, and supports team efficiency. Despite the initial learning curve, it becomes a..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6879747) RS Robert S. Data Analyst > "Combining data from multiple tables/sources is not straightforward." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6550813) Andrew R. Cyber Security and Compliance > "I loved how it allow easy ticket escalation and allowed collaboration with other departments." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7103624) RK Rishi K. ITSM Consultant > "Depending on the level of customisation required, servicenow can get expensive to implement." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6539189) JB Jonathan B. Digital Business Analyst > "It's a very clean software, making it extremely transparent to all users on how to raise and track their cases while giving them..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6437241) JF Javier F. Partners Responsible > "Integration with third-party applications can be challenging at times." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6499587) SN Suraj N. Inside Product Specialist > "ability to unify and automate workflows across an organization, making it an incredibly powerful tool for enhancing operational..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6458767) Naveen C. Senior Technical Manager > "Also customizing for specific enterprises is bit time consuming." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6640022) MP Mattia P. IT Operations Manager > "An excellent ticketing product, definitely the most famous, it allows for many integrations, many of which are already ready to..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6867173) JL John L. Automation Engineer > "The links are long guids and hard for humans to understand vs something like jira." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6810764) SM Shreyash M. Manager > "Pretty reliable ticket and issue tracking system and can be very useful in managing all communication." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6849204) HW Heather W. Principal Compliance Specialist > "I don’t think the ServiceNow GRC tool is the most user friendly compared to similar GRC tools such as Archer." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6536841) VR Verified Reviewer Director > "Makes it easy to locate resources that are on the ground on a per-user basis as well, so it helps for risk management in various..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6815963) AF Alexia F. CMO > "The learning curve can be steep, and some features feel a bit overwhelming at first." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6499574) VR Verified Reviewer Analyst > "I use it occasionally to enter tickets and it's pretty easy for me to track the progress. If anything changes, it notifies me..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6431623) RG Roman G. Sr. Manager, Internal Audit > "Company support website and its chat bot are not easy to search through or get relevant information." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6723815) Tom E. Senior Frontend Developer > "ServiceNow puts me in touch with our IT support team usually relatively quickly." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7121005) VR Verified Reviewer Analytic Scientist > "Initially, navigating the ServiceNow platform can be a challenge." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6741840) MA Misbah A. Product and Manufacturing Engineer > "ServiceNow has helped our company implement workflows for our processes that are hard or monotonous to manage." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6693819) SM Shubham M. Consultant > "AI integration is still not the best." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6473118) EP Eduardo P. Security Analyst Manager > "Their platform is very open and customizable, allowing us to tailor workflows to our needs." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6777458) PH Philip H. Application Administrative Developer > "Sometimes it can be to customizable." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6351976) CS Cherif S. HR Manager > "It has seamless features that are very easy to apply so managing our IT has been easy and efficient." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7115433) MW Michael W. Owner > "Training curve for new employees can be a pain." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6667847) JR Janessa R. Product Marketing Manger > "Improved user interface with streamlined dashboards that make it easy to get and give insight into work." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6842669) TB Thomas B. Risk and Compliance Consultant > "Its junk if everyone on your teams are really new to it. " [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6807664) NK Norbert K. Salesforce Analyst > "It also integrates easily with other systems like Salesforce CRM for example" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6879747) JL John L. Automation Engineer > "UI but it's hard to navigate." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6810764) RK Rishi K. ITSM Consultant > "Servicenow is an integrated service management tool offering the entire ITIL lifecycle at your fingertips." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6539189) VR Verified Reviewer Logistics Specialist > "A bit slow loading speed when there are multiple tabs open" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6129853) VK Virginia K. IT Manager > "The drag and drop feature is helpful .It's integration with other apps is seamless making the whole experience sophisticated." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6756012) HH Hassan H. Cyber Security Analyst > "Due to extensive feature it offers, sometimes its difficult to find appropriate section which we are looking for and its does..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3778804) MS Manon S. Associate software engineer > "It automatically routed service requests to the right team, speeding up our response times significantly." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6356329) VR Verified Reviewer Azure Cloud Engineer > "Interface can be cumbersome." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___4992308) VR Verified Reviewer Software engineer > "ServiceNow is a great tool for any IT management it improves overall productivity by streamlining complex workflows." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6637017) RB ROB B. Operations Manager > "Cost, it is not equitable for small businesses." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6191616) LS Lewis S. Systems and Network technician > "Can be utilised with low knowledge on the application but also offers in-depth features that really benefit your service." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6438804) VsrP Vidya sagar reddy P. Cloud Support Engineer > "Its very complex with multiple development modules, sometimes its very heavy to load and it takes time opening few links." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3818089) Rohit M. software development engineer > "We have been using ServiceNow for ITSM and CSM modules from couple of years now, they are consistent and in every 6th month they..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___4869448) VR Verified Reviewer IT Systems Engineer II > "The clunkiness of the product was discouraging." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___5086346) Andrew R. Cyber Security and Compliance > "It has a great user interface that is very easy to manipulate and learn from an end user perspective." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7103624) SS Sudhir S. CASS Lead > "This led to a number of internal complaints as we had to requests the users to open new tickets for the same request." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___4588741) CS Cherif S. HR Manager > "It is very intuitive and easy to use so new user with no technical skills do not struggle to navigate this tool." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7115433) UM Uddipan M. Data Engineering Manager > "Sometimes UI response it bit slow which makes users to wait before form response." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3711774) SD Suzanne D. Engineer > "It integrates with a lot of other systems and has many other modules that can be added" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6727422) SN Soumalya N. Architect > "Changes created by “Copy Change” can not be tracked separately" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3815836) VR Verified Reviewer Analytic Scientist > "ServiceNow is useful for tracking tickets' status." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6741840) SN Soumalya N. Architect > "OOB baseline does not support some level of access control for change which it should have" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3815836) Naveen C. Senior Technical Manager > "I have been using since more than 5 years for Incident management and lifecycle of incidents and it really helped." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6640022) Chetan T. Customer Experience Director > "Custom applications running on SNOW can be a little buggy at times." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3813097) SM Shreyash M. Manager > "Has easy integration with multiple systems" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6849204) SS Sudhir S. CASS Lead > "In the past, we have had challenges in re-opening the service now tickets once they were closed in error." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___4588741) AP Avinash P. Technical support engineer > "Easy ticket management , creating and tracking with servicedesk." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6608854) VR Verified Reviewer Mechanical Engineer > "The self service portal is hard to use for tracking your requests." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___4631061) [View Reviews](https://www.capterra.com/p/254088/ServiceNow/reviews/) ## User interface [Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/) 4.72 (174) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) 4.46 (348) ### Features Sunbird DCIM Top features 30/36 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Management - Capacity Management - Change Management - Compliance Management - Configurable Workflow - Configuration Management - Data Import/Export - Data Storage Management - Data Visualization - Device Auto Discovery - Event Logs - Generative AI - Inventory Management - IT Asset Tracking - Multi-User Collaboration - Performance Monitoring - Power Management - Predictive Analytics - Prioritization - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Reporting & Statistics - Role-Based Permissions - Server Monitoring - SSL Security - Third-Party Integrations - Uptime Reporting - Workflow Management [See all features](https://www.capterra.com/p/106991/Sunbird-DCIM/#features) ServiceNow 20/36 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Management - Capacity Management - Change Management - Compliance Management - Configurable Workflow - Configuration Management - Data Import/Export - Data Storage Management - Data Visualization - Device Auto Discovery - Event Logs - Generative AI - Inventory Management - IT Asset Tracking - Multi-User Collaboration - Performance Monitoring - Power Management - Predictive Analytics - Prioritization - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Reporting & Statistics - Role-Based Permissions - Server Monitoring - SSL Security - Third-Party Integrations - Uptime Reporting - Workflow Management [See all features](https://www.capterra.com/p/254088/ServiceNow/#features) ### Recognition Sunbird DCIM Best Value Data Center ManagementSoftware (2022)  ServiceNow is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Sunbird DCIM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceNow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Sunbird DCIM - By Sunbird - Located in United States - Founded in 1985 ServiceNow - By ServiceNow - Located in United States - Founded in 2012 ## Popular Comparisons [Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.72 (174)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (278)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $3.99/month Price $95/year 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/106991-251336/Sunbird-DCIM-vs-ManageEngine-OpManager) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (348)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) $100/month Price $39/month 4.5 Features 4.4 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-254088/Zendesk-vs-ServiceNow) [Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.72 (174)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/) vs [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) $3.99/month Price $179/month 4.6 Features 4.5 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/21581-106991/PRTG-Network-Monitor-vs-Sunbird-DCIM) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (348)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $100/month Price R$35/month 4.5 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202528-254088/Milvus-vs-ServiceNow) [Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.72 (174)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/) vs [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[4.68 (2,285)](https://www.capterra.com/p/268690/Google-Cloud-Platform/reviews/) $3.99/month Price Contact vendor for pricing 4.6 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/106991-268690/Sunbird-DCIM-vs-Google-Cloud-Platform) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (348)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,434)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $100/month Price $19/month 4.5 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-254088/Freshdesk-vs-ServiceNow) [Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.72 (174)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $3.99/month Price $67/month 4.6 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/106991-141792/Sunbird-DCIM-vs-Pulseway) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (348)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (720)](https://www.capterra.com/p/132997/Freshservice/reviews/) $100/month Price $19/month 4.5 Features 4.3 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-254088/Freshservice-vs-ServiceNow) [Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.72 (174)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/) vs [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)[4.55 (473)](https://www.capterra.com/p/5938/Oracle-Database/reviews/) $3.99/month Price Contact vendor for pricing 4.6 Features 4.5 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/5938-106991/Oracle-Database-vs-Sunbird-DCIM) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (348)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $100/month Price $199/year 4.5 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-254088/Supremo-Remote-Desktop-vs-ServiceNow) [Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.72 (174)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/) vs [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (373)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) $3.99/month Price Contact vendor for pricing 4.6 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/106991-163343/Sunbird-DCIM-vs-Backup-and-Recovery) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (348)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) $100/month Price $20/month 4.5 Features 4.5 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/227102-254088/JIRA-Service-Management-vs-ServiceNow)