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Zontec is the only company that offers a product suite for all size companies. Zontec software has been adopted worldwide by more than 5,000 companies, spanning virtually every industrial category.
MasterControl Manufacturing Excellence (Mx) is a next-gen MES for life sciences that improves efficiency, traceability, and compliance by digitizing batch records, logbooks, and equipment tracking.
SynergySPC is an excellent tool for implementing statistical process control into an organization and the customer service is outstanding.
Disappointed that there has been no follow-up of any kind from Zontec to see how we are doing. Especially since we did struggle in the beginning.
So far our customers have been greatly impressed with our statistical controls so we are enjoying that we made the jump to SPC.
Not something you want if your a 1 man IT department. We frequently would get programming errors that someone with no database experience could fix.
I like the ease of the database use for the operator and the ease with which you can copy and paste data sets to create new databanks or download data into excel.
I do not like the interface finding specific tabs can be confusing I also find some menus difficult to work with this may be because we're an international companh.
SynergySPC has been a great solution for our organization. We have some very demanding customers that require a high level of QC documentation and expect aerospace quality standards.
And we pay annually for updates and service and rarely see updates so not sure what we are paying for because we rarely call service.
Overall, this investment will help support rapid growth in your business and help facilitate the creation and management of a truly robust quality organization.
It is impossible to search any documents by key word, which is a major flaw. It is very difficult to find a needed document and add it to your task list.
The ease of use for the end user, the customizability of the software you are not limited to what they allow you to do, you have a good free range of features you can manipulate.
My largest complaint however is that the company could also be more forth coming with issues within their software. They have a lot of what they call bugs.
I love how each step that is filled in captures the exact date and time the step happened. It’s brilliant for traceability and makes our data so much more accurate.
It requires a big learning curve and your users will make a lot of mistakes in the process.
MasterControl makes documentation management easy. Regulatory agencies that review our sites are impressed with the system and ease in finding what they have requested.
There are some areas that are obviously not geared toward how modern clinical laboratories do document control, but as they get more and more clinical laboratory clients I suspect that will change.
Synergy SPC
MasterControl Manufacturing Excellence
Top FeaturesSynergy SPC
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MasterControl Manufacturing Excellence
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