# Compare Prospect CRM vs Odoo  2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Odoo  and Prospect CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/107031-135618/ProspectSoft-CRM-Software-vs-Odoo

---

# Odoo vs Prospect CRM Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Odoo Prospect CRM2/4 selected

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

[Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.8 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

[## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$31.10/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [1,314 reviews](#user-reviews)

Positive

1,090

Neutral

103

Negative

121

[## Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.8 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

Starting Price

£177.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [142 reviews](#user-reviews)

Positive

136

Neutral

2

Negative

4

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.1

Lead Management

4.1

Sales Pipeline Management

4.0

Activity Dashboard

4.2

73%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.6

Sales Pipeline Management

4.6

Activity Dashboard

4.9

User satisfaction

User satisfaction

4.2

User reviews[1,314](https://www.capterra.com/p/135618/Odoo/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.1

Customer support

3.9

User satisfaction

4.8

User reviews[142](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$31.10Per User, Per Month

-   Free version
-   Free trial

Price starts from

£177Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations.

Best for

B2B wholesalers, distributors & manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing & customers.

## User reviews

Pros & cons

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

KC

Kenneth C.

Vice President

> "On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

Yatra P.

Omni Associate

> "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259)

KC

Kenneth C.

Vice President

> "Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

RP

Ryan P.

Lead Designer

> "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273)

HD

Hana D.

CEO

> "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner)..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

MV

Maya V.

Responsable Territoriale Gironde - Lot et Garonne

> "The software has automated all our manual processes from approval processes control, cash management and work status tracking."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7169989)

Brian B.

President

> "Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

FC

Fujimory C.

Founder

> "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources into..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589)

Rick C.

Owner President

> "I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third party service."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

Manuel G.

Manager and Software Architect

> "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815)

VR

Verified Reviewer

Digital Marketer

> "Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

VT

Vibha T.

seo

> "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

HD

Hana D.

CEO

> "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin of..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

DG

Damian G.

CTO

> "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

DB

Didier B.

Product Owner

> "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility, or a system optimized..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

VR

Verified Reviewer

Senior Accountant

> "ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time."

[See full review](https://www.capterra.com/p/135618/Odoo/#GetApp___7129050)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "Also, the tools used for creating your own custom reports are completely frustrating."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

HH

Heather H.

Marketing and Communications Executive

> "All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

SB

Sander B.

CEO

> "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the link he gave me I could..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639)

KK

Karanja K.

Managing Partner

> "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100)

SD

Sushmita D.

Executive

> "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most of which have been..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

Brian B.

President

> "For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

HH

Heather H.

Marketing and Communications Executive

> "Major version updates regularly bring frustrating technical bugs to customized modules."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

ES

Elias S.

Marketing Coordinator

> "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

DG

Damian G.

CTO

> "Also customization can get pricey when you need something outside the standard setup."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

NS

Novellynn S.

Founder

> "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "The user interface can feel a bit confusing sometimes, especially when navigating between different apps."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

GM

Gustavo M.

Manager

> "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves overall visibility into..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020)

JB

Justin B.

System Specialist

> "no native integration with Wordpress or Webflow making it difficult to track website subscriptions"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory, accounting, and approvals."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

HH

Heather H.

Marketing and Communications Executive

> "Furthermore, subscription costs accelerate quickly as you stack applications and users."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

VR

Verified Reviewer

Sales Manager

> "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM, Purchase, Inventory, Sales,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028)

BT

Benjamin T.

IT-Systemadministrator

> "also some features feel a bit unfinished or need manual adjustments which is annoying sometimes"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7133468)

DA

Dan A.

Data Scientist

> "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track products from within the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570)

Brian B.

President

> "Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

DB

Didier B.

Product Owner

> "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking to streamline their..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

VR

Verified Reviewer

Digital Marketer

> "Not ideal for businesses looking for a simple, seamless integrations and CRM management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

HH

Heather H.

Marketing and Communications Executive

> "Being able to start with a single module and activate others as the business grows is a true luxury."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

IW

Isla W.

Senior IT Analyst

> "Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7163317)

VnC

Verónica C.

Partner

> "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743)

JB

Justin B.

System Specialist

> "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

VR

Verified Reviewer

CEO

> "The overall experience with odoo is great, its opensource and provide all tools that helps the business owner manage their business. but if they update onboarding procedure and UI..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6458621)

HD

Hana D.

CEO

> "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

VR

Verified Reviewer

Digital Marketer

> "It can also scale as businesses grow and there is the option to integrate"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

LD

Lisbet D.

Manager

> "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597)

SbB

Sébastien B.

Co-founder and manager

> "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930)

BD

Brent D.

Owner

> "The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "It handles our sales pipeline and invoicing pretty smoothly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

VR

Verified Reviewer

Co-Founder

> "I still want to use Odoo because the product itself is strong, but the lack of accountability, transparency, and remedy for a paid service I couldn’t use has left a lasting negative..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005793)

Rick C.

Owner President

> "There are plenty of features across all business elements to run your entire business off Odoo."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

Brian B.

President

> "Our biggest issue was billing, support, and operational risk."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

Nataliia T.

Buiness Development Manager

> "No need to long customizing, which makes it a good deal for small to medium organisations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116)

RG

Rahma G.

mechatronics Engineer

> "The only downside I've found with Odoo is the limited variety of design options that include animations and dynamic elements."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6439524)

Alaa J.

General Manager

> "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410)

VR

Verified Reviewer

Director

> "The software is difficult to work out and use, documentation is poor..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7092335)

JB

Justin B.

System Specialist

> "the only good thing about Odoo is it has a lot of modules even for employees appraisal and recruitment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

SD

Sushmita D.

Executive

> "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13, 2024, we have yet to..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

NS

Novellynn S.

Founder

> "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

AA

April A.

President

> "I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6426885)

BK

Blerta K.

Language Instructor

> "Odoo includes all that and the price-value ratio is reasonable when it comes to a small business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7137257)

HM

Henrique M.

business and sales director

> "whatsapp app is too basic and missing features such as loading a video in the social media managment tool."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872)

JF

Joe F.

Associate Professor of Law

> "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

VR

Verified Reviewer

Dropshipper

> "Some advanced options are not very clear and sometimes the system feels a bit slow."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The modern interface makes navigation pleasant for my entire team."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

JZ

Jon Z.

Owner

> "Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6477466)

EO

Elias O.

Data Engineer

> "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program things yourself makes it..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761)

ES

Elias S.

Marketing Coordinator

> "Some modules lack depth compared to specialized tools, and setup can be tricky without technical knowledge."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

JF

Joe F.

Associate Professor of Law

> "It offers quality task automations that has allowed us to streamline our routine tasks by automating them."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

AE

Amany E.

Infrastructure Manager

> "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580)

VT

Vibha T.

seo

> "The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

AB

Aaron B.

President

> "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207)

AM

Alfonso M.

CEO

> "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them by a great marging in..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811)

BD

Brent D.

Owner

> "For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

SK

Steef K.

Accountant

> "The cooperation with Loic boosted my skills of Odoo system and immedialtely gave me the right benefits for quality and scaleability."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6436436)

KS

Kamal S.

Financial Controller

> "some report like gain/loss on foreign currency, i see duplication of entries after posting under "management>unrealised currency gain/loss""

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582)

EA

Ezalldeen A.

Programmer, application auditor, and accountant

> "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171)

LM

Latrice M.

Ceo

> "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754)

[View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/)

CW

Collette W.

Chief Operations Officier

> "I look forward to utilising more and more of its reporting and algorithm functions to help me start being able to..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6622877)

BB

Bielle B.

Business Director

> "Core functionality required for daily use was not working as expected, particularly sales order workflows and..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___7102218)

SJ

Stuart J.

Specialist Vehicle Applications

> "Having worked in several companies, some using Excel as its database and still is after 20 years, (very frustrating)..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6831743)

BB

Bielle B.

Business Director

> "In our case, it added complexity and operational risk instead."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___7102218)

NA

Nicholas A.

Sales Executive

> "It provides a clear view of a range of clients accounts and details, vital in my role as sales."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6663808)

JW

John W.

BDM

> "We struggle with the quoting side as some of the links and the way it is reported to Unleashed are not reliable but,..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495)

KM

Kathy M.

Client Support Manager

> "The integration with our inventory and sales systems is seamless. "

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6872683)

NA

Nicholas A.

Sales Executive

> "Sending emails on there looks complicated vs just emailing on your normal account."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6663808)

KPS

Katrina Parris S.

Customer Service

> "The software creates comprehensive reports and it's a great tool for our Sales Team and Managers"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6737970)

MS

Masse S.

Realtor

> "Dashboard is too outdated and it is not very user friendly."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6413962)

JW

John W.

BDM

> "The reporting is quick and easy, and can be adjusted to pull the information you need out of the system in a flash."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495)

DT

Des T.

Director

> "Some things are not as straight forward to set up as you would like."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756)

DD

Drew D.

Sales Manager

> "The platform's usability and robust feature set outweigh the minor drawbacks."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485)

JG

Jason G.

Commercial Director

> "lacks PO element to tie the whole Sales order process together"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___5050103)

JW

John W.

BDM

> "From the sales side the addition of the "Magic Matrix" was great, I had something similar running in Excel and this..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495)

AW

Andrew W.

Director

> "Without it we would have struggled."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6800555)

PL

Philip L.

Director and Co-Owner

> "This is our first time at using an in depth CRM such as Prospect and the team were great at showing us around."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200)

JA

Jeffery A.

Admin

> "It’s not very user friendly to look at."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6826348)

MS

Masse S.

Realtor

> "The integration with the Matrix MLS is a plus."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6413962)

AE

Amanda E.

Acct Mgr / Cus Experience

> "The only thing I don't like (and I understand the theory as to why) is that you can't duplicate email addresses. And..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4843595)

DT

Des T.

Director

> "Pipeline system is good and reminders per sales person in fine."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756)

AB

Andy B.

Sales Manager

> "adding notes to a customer profile and the sales process sometimes could get missed if it not placed in the current..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3575537)

MB

Matthew B.

BDM

> "Highly recommended for any business looking to elevate their customer relationship management."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6499031)

JC

Joe C.

Managing director

> "The software wasnt even live or active."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

DD

Drew D.

Sales Manager

> "Excellent integration with other tools and platforms."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485)

JC

Joe C.

Managing director

> "I had even paid for 10 hours training that was never used."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

SP

Shanta P.

Internal Sales Executive

> "Great, very easy to use and provides a lot of information with a touch of a button. And I am saying this without..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6706283)

Leo R.

business administrator

> "Objectively I have not found any type of failure that makes me consider a change or something that I dislike"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263)

AW

Andrew W.

Director

> "Prospect CRM is ideal for our small business."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6800555)

JB

James B.

General Manager

> "Examples of not covering 'the basics' include the customer type not integrating with the customer type in Unleashed,..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

PL

Philip L.

Director and Co-Owner

> "The support team, once onboard, are also great being really helpful with all the various questions we have."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200)

JC

Joe C.

Managing director

> "I switched too the company refused to let me go."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

AB

Adrian B.

Telemarketer - Data Admin

> "My experiences of the software on the whole have been really helpful."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6866438)

SM

Stephen M.

Director

> "The customer service team really needs a kick up the pantsm"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___4666877)

TW

Tony W.

Director

> "My sales team loves it, but I don't use it as much as they do."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6809532)

CM

Clare M.

Office Manager

> "The training items seem to be outdated or use different screen shots from the platform we use."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3579457)

DT

Des T.

Director

> "Very good but find the CRM but a little complicated for me."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756)

BC

Bronwyn C.

Office Admininstrator

> "Depending on your internet connection, sometimes it doesn't save when you update information. "

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2986663)

TO

TONY O.

Office Manager

> "For the most part easy to use, I personally need more training to get better benefit from it."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6667465)

JB

James B.

General Manager

> "This software has plenty of features and ideas, but it seems to have lost its way as it has developed to neglect the..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

Leo R.

business administrator

> "You can have a better administration of assets, orders, quotes, inventory and contractsits price is cheap and..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263)

JC

Joe C.

Managing director

> "I have had an awful experience with this company and I would strongly advise any other business owners to stay away..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

BK

Barry K.

Digital Marketing and Account Management

> "Their design facilitates one-on-one sales contacts and follow-up."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6368768)

SH

Steve H.

Sales Manager

> "sometimes order confirmation can be slow"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3034855)

DD

Drew D.

Sales Manager

> "User-friendly interface with intuitive navigation."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485)

JB

James B.

General Manager

> "We have had issues with all of these and as a small business, the amount of customisation that is possible is a bit..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

VR

Verified Reviewer

PM

> "When it was first implemented as a CRM system, I saw the improvements and advantages compared to the old system..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___5086011)

JB

James B.

General Manager

> "We do not unfortunately memorise the customer code of all of our customers!). As Prospect has grown, the support..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

TM

Tammi M.

Director of Sales

> "Love the dashboard."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6576695)

Chris D.

Director

> "We had a problem of duplicate products and incorrect product codes syncing from Unleashed and have still not..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2541063)

TM

Tammi M.

Director of Sales

> "Very well done and great experience, very glad we purchased the program."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6576695)

LL

Lisa L.

Estimating

> "Unable to copy and paste quotation lines rather than an entire quotation."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2477290)

PL

Philip L.

Director and Co-Owner

> "The onboarding team, \[sensitive content hidden\] were great."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200)

RD

Rebecca D.

Customer Services

> "Can be long winded when processing quotes and samples - a lot of screens."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2376125)

Leo R.

business administrator

> "helps sales growth and better designed management in sales teams, thus improving the experience for customers"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263)

PR

Paul R.

Director

> "email integration with Office 365 can falter at times"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2696044)

LS

Laura S.

Director

> "It's ability to integrate with Xero, Unleashed and Mailchimp have allowed us to create a comprehensive stock aware..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3505626)

HN

Helen N.

Sales

> "Stock can sometimes be slow to match up with our stock system."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2384172)

AE

Amanda E.

Acct Mgr / Cus Experience

> "The support materials, chat feature, and live trainings are clear, concise, and refreshingly coherent."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4843595)

AJ

Andy J.

Director

> "None really happy with what it offers without being to compligated."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3025598)

TW

Tyler W.

VP of Sales

> "Prospect has been a very impactful addition for our sales organization thus far."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4968650)

AG

Andy G.

Sales Director

> "there is nothing that I feels needs inclusion in this box"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2379474)

[View Reviews](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

## User interface

4.20 (1,314)

[Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)

4.77 (142)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Odoo

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/135618/Odoo/#features)

Prospect CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#features)

### Recognition

No recognitions have been awarded to Odoo

No recognitions have been awarded to Prospect CRM

### Deployment & support

Odoo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Prospect CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Odoo

-   By Odoo
-   Located in United States
-   Founded in 2005

Prospect CRM

-   By Fonn
-   Located in United Kingdom
-   Founded in 1996

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