# Compare Prospect CRM vs NetSuite 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NetSuite and Prospect CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/107031-135757/ProspectSoft-CRM-Software-vs-NetSuite --- # NetSuite vs Prospect CRM Features and Cost Comparison Last updated July 7th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NetSuiteProspect CRM2/4 selected [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.8 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) [## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [2,052 reviews](#user-reviews) Positive 1,746 Neutral 209 Negative 97 [## Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.8 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) Starting Price £177.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [142 reviews](#user-reviews) Positive 136 Neutral 2 Negative 4 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 17,855 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit Feature ratings Data Security 4.4 Contact Management 4.2 Lead Management 4.1 Sales Pipeline Management 4.2 Activity Dashboard 4.2 73%Fit Missing features Feature ratings Data Security NA Contact Management 4.6 Lead Management 4.6 Sales Pipeline Management 4.6 Activity Dashboard 4.9 User satisfaction User satisfaction 4.2 User reviews[2,052](https://www.capterra.com/p/135757/NetSuite/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.8 User satisfaction 4.8 User reviews[142](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from £177Flat Rate, Per Month - Free version - Free trial Best for Best for From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance. Best for B2B wholesalers, distributors & manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing & customers. ## User reviews Pros & cons SP Sachin P. Head of business Systems and integration > "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales),..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381) RC Ronerissa C. Netsuite Admin > "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536) MM Michael M. Netsuite Administrator > "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904) PFS Paul Fabian S. Web Deisngner, Developer. > "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) SY Sadanandarao Y. NetSuite developer > "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) JC Jasmine C. Accountant > "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918) SP Sonu P. Systems Analyst > "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) RK Rizwan K. ERP Solution Architect > "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) GW George W. Information Manger > "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) TD Tasman D. Finance Manager > "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933) PFS Paul Fabian S. Web Deisngner, Developer. > "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) BN Bill N. Senior Accountant > "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895) SS Shailen S. Accounting Manager > "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127) BG Bevan G. Finance Business Partner > "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946) GW George W. Information Manger > "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) AW Archie W. Finance Manager > "The complex customization and high subscription costs can make scaling feel like a constant hurdle." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118) NK Nikunj K. Production and systems engineer > "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native,..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) RR Rizvi R. Financial Controller > "Integration issues and slow report performance and the built-in reports are not very useful or informative." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422) WX Wei X. Senior financial accountant > "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734) HB Heath B. Controller > "There are thousands of hours of training videos, but they all use the base software and many are out of date for the current user interface." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7156973) CM Christopher M. Director > "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351) SL Shahar L. Business Application Manager > "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746) OS Ogi S. Account Payable > "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) EM Evelyn M. Senior Accountant > "Customization and reporting often require technical expertise, and support response quality can be inconsistent." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876) VR Verified Reviewer Lead Applications Development > "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754) VR Verified Reviewer Operations and Logistics Coordinator > "Can be complex to navigate, and implementation and ongoing customization require significant time and cost." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219) NC Nicka C. Data System Officer > "As someone with with experience with various ERPs, NetSuite has the edge in terms of 3rd party application integrations, okay customer support, and reports for actual vs budget..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936) SB Stephan B. Digital Marketing Manager > "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928) GZ Grace Z. Financial controller > "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599) KZ Ke Z. Senior Accountant > "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) DC Dirk C. ERP administrator > "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902) YH Yael H. Corporate Controller > "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290) PJ Praveen J. ICT BUSINESS ANALYST > "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) PLC Pepukai Loyd C. Senior Global AR Assistant > "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) KY Keson Y. Accountant > "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) ES Edward S. Statutory and Regulatory Reporting Specialist > "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755) NK Nikunj K. Production and systems engineer > "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) MT Mark T. Group Financial Controller > "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132) OS Ogi S. Account Payable > "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) NJ Nicolas J. FPA manager > "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849) OS Ogi S. Account Payable > "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) VR Verified Reviewer Product owner > "biggest downsides are cost, complexity, and the effort required for implementation and customization" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180) RK Rizwan K. ERP Solution Architect > "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) VR Vanesa R. Global Accounts Payable Manager > "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216) AG Andres G. BUSSINES ADMINISTRATION > "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) VR Verified Reviewer Controller > "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221) LA Leandro A. Senior Accountant > "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811) LF Lachlan F. GM of Finance > "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435) JV James V. It Support Officer > "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840) MK Mack K. COO > "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782) LF Lloyd F. Director > "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349) LO Lori O. Controller > "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831) PLC Pepukai Loyd C. Senior Global AR Assistant > "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) AH Ahmad H. Finance manager > "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163) SGD Stephanie Gail D. General Accountant > "As a general accountant in our company, Netsuite helps me in giving me appropriate financial reports in order to report in the management" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139979) GA Gabby A. Business Analyst > "Sometimes system can be slow especially on the payroll mode due to having many scripts." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819) TZ Teresa Z. FC > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877) NC Nissam C. ERP Consultant > "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156) KY Keson Y. Accountant > "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) SB Stephen B. Accountant > "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899) JC Jessa C. Customer Service Support > "Finance, sales, inventory, and reporting all connect smoothly, and having real-time visibility into operations is a big advantage." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140006) SP Sonu P. Systems Analyst > "The system has a learning curve, and the interface can feel outdated at times." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) SY Sadanandarao Y. NetSuite developer > "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) RR Rasilkrishnan R. Master Data Manager > "This makes issue in our system my duplicate creation of records." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977) AG Andres G. BUSSINES ADMINISTRATION > "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) FN Fiona N. CFO > "The lack of flexibility to build management reports to requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937) AS Anastasia S. Accounting Manager > "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917) RK Rizwan K. ERP Solution Architect > "One of the main drawbacks is the delay in adding enhancements and new features." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) GW George W. Information Manger > "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) EA Erwin A. Senior Financial Controller > "No module for property and real estate, hospitality, property management aren’t as available." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903) HV Hernan V. CFO > "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715) PLC Pepukai Loyd C. Senior Global AR Assistant > "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) KZ Ke Z. Senior Accountant > "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) ES Ekadashi S. Administrative Assistant > "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886) KZ Ke Z. Senior Accountant > "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) AH Adam H. Dir. IT Program Management > "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820) NC Nicka C. Data System Officer > "What I kike about NetSuite is how easily to store data and generate reports including how easy the integration from other application" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936) PLC Pepukai Loyd C. Senior Global AR Assistant > "Another downside is that certain tasks may take more steps than expected, which can slow down productivity." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) PLC Pepukai Loyd C. Senior Global AR Assistant > "Beyond that, I appreciate how everything is integrated into one system, which makes managing financials, customers, and operations much more efficient." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) PJ Praveen J. ICT BUSINESS ANALYST > "Performance can be inconsistent at times, especially during large data loads." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) [View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/) CW Collette W. Chief Operations Officier > "I look forward to utilising more and more of its reporting and algorithm functions to help me start being able to..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6622877) BB Bielle B. Business Director > "Core functionality required for daily use was not working as expected, particularly sales order workflows and..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___7102218) SJ Stuart J. Specialist Vehicle Applications > "Having worked in several companies, some using Excel as its database and still is after 20 years, (very frustrating)..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6831743) BB Bielle B. Business Director > "In our case, it added complexity and operational risk instead." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___7102218) NA Nicholas A. Sales Executive > "It provides a clear view of a range of clients accounts and details, vital in my role as sales." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6663808) JW John W. BDM > "We struggle with the quoting side as some of the links and the way it is reported to Unleashed are not reliable but,..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495) KM Kathy M. Client Support Manager > "The integration with our inventory and sales systems is seamless. " [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6872683) NA Nicholas A. Sales Executive > "Sending emails on there looks complicated vs just emailing on your normal account." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6663808) KPS Katrina Parris S. Customer Service > "The software creates comprehensive reports and it's a great tool for our Sales Team and Managers" [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6737970) MS Masse S. Realtor > "Dashboard is too outdated and it is not very user friendly." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6413962) JW John W. BDM > "The reporting is quick and easy, and can be adjusted to pull the information you need out of the system in a flash." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495) DT Des T. Director > "Some things are not as straight forward to set up as you would like." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756) DD Drew D. Sales Manager > "The platform's usability and robust feature set outweigh the minor drawbacks." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485) JG Jason G. Commercial Director > "lacks PO element to tie the whole Sales order process together" [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___5050103) JW John W. BDM > "From the sales side the addition of the "Magic Matrix" was great, I had something similar running in Excel and this..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495) AW Andrew W. Director > "Without it we would have struggled." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6800555) PL Philip L. Director and Co-Owner > "This is our first time at using an in depth CRM such as Prospect and the team were great at showing us around." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200) JA Jeffery A. Admin > "It’s not very user friendly to look at." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6826348) MS Masse S. Realtor > "The integration with the Matrix MLS is a plus." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6413962) AE Amanda E. Acct Mgr / Cus Experience > "The only thing I don't like (and I understand the theory as to why) is that you can't duplicate email addresses. And..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4843595) DT Des T. Director > "Pipeline system is good and reminders per sales person in fine." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756) AB Andy B. Sales Manager > "adding notes to a customer profile and the sales process sometimes could get missed if it not placed in the current..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3575537) MB Matthew B. BDM > "Highly recommended for any business looking to elevate their customer relationship management." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6499031) JC Joe C. Managing director > "The software wasnt even live or active." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556) DD Drew D. Sales Manager > "Excellent integration with other tools and platforms." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485) JC Joe C. Managing director > "I had even paid for 10 hours training that was never used." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556) SP Shanta P. Internal Sales Executive > "Great, very easy to use and provides a lot of information with a touch of a button. And I am saying this without..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6706283) Leo R. business administrator > "Objectively I have not found any type of failure that makes me consider a change or something that I dislike" [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263) AW Andrew W. Director > "Prospect CRM is ideal for our small business." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6800555) JB James B. General Manager > "Examples of not covering 'the basics' include the customer type not integrating with the customer type in Unleashed,..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257) PL Philip L. Director and Co-Owner > "The support team, once onboard, are also great being really helpful with all the various questions we have." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200) JC Joe C. Managing director > "I switched too the company refused to let me go." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556) AB Adrian B. Telemarketer - Data Admin > "My experiences of the software on the whole have been really helpful." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6866438) SM Stephen M. Director > "The customer service team really needs a kick up the pantsm" [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___4666877) TW Tony W. Director > "My sales team loves it, but I don't use it as much as they do." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6809532) CM Clare M. Office Manager > "The training items seem to be outdated or use different screen shots from the platform we use." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3579457) DT Des T. Director > "Very good but find the CRM but a little complicated for me." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756) BC Bronwyn C. Office Admininstrator > "Depending on your internet connection, sometimes it doesn't save when you update information. " [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2986663) TO TONY O. Office Manager > "For the most part easy to use, I personally need more training to get better benefit from it." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6667465) JB James B. General Manager > "This software has plenty of features and ideas, but it seems to have lost its way as it has developed to neglect the..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257) Leo R. business administrator > "You can have a better administration of assets, orders, quotes, inventory and contractsits price is cheap and..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263) JC Joe C. Managing director > "I have had an awful experience with this company and I would strongly advise any other business owners to stay away..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556) BK Barry K. Digital Marketing and Account Management > "Their design facilitates one-on-one sales contacts and follow-up." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6368768) SH Steve H. Sales Manager > "sometimes order confirmation can be slow" [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3034855) DD Drew D. Sales Manager > "User-friendly interface with intuitive navigation." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485) JB James B. General Manager > "We have had issues with all of these and as a small business, the amount of customisation that is possible is a bit..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257) VR Verified Reviewer PM > "When it was first implemented as a CRM system, I saw the improvements and advantages compared to the old system..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___5086011) JB James B. General Manager > "We do not unfortunately memorise the customer code of all of our customers!). As Prospect has grown, the support..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257) TM Tammi M. Director of Sales > "Love the dashboard." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6576695) Chris D. Director > "We had a problem of duplicate products and incorrect product codes syncing from Unleashed and have still not..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2541063) TM Tammi M. Director of Sales > "Very well done and great experience, very glad we purchased the program." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6576695) LL Lisa L. Estimating > "Unable to copy and paste quotation lines rather than an entire quotation." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2477290) PL Philip L. Director and Co-Owner > "The onboarding team, \[sensitive content hidden\] were great." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200) RD Rebecca D. Customer Services > "Can be long winded when processing quotes and samples - a lot of screens." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2376125) Leo R. business administrator > "helps sales growth and better designed management in sales teams, thus improving the experience for customers" [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263) PR Paul R. Director > "email integration with Office 365 can falter at times" [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2696044) LS Laura S. Director > "It's ability to integrate with Xero, Unleashed and Mailchimp have allowed us to create a comprehensive stock aware..." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3505626) HN Helen N. Sales > "Stock can sometimes be slow to match up with our stock system." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2384172) AE Amanda E. Acct Mgr / Cus Experience > "The support materials, chat feature, and live trainings are clear, concise, and refreshingly coherent." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4843595) AJ Andy J. Director > "None really happy with what it offers without being to compligated." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3025598) TW Tyler W. VP of Sales > "Prospect has been a very impactful addition for our sales organization thus far." [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4968650) AG Andy G. Sales Director > "there is nothing that I feels needs inclusion in this box" [See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2379474) [View Reviews](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) ## User interface 4.23 (2,052) [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/) 4.77 (142) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important NetSuite Top features 34/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/135757/NetSuite/#features) Prospect CRM 33/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#features) ### Recognition No recognitions have been awarded to NetSuite No recognitions have been awarded to Prospect CRM ### Deployment & support NetSuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Prospect CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NetSuite - By Oracle - Located in United States - Founded in 1977 Prospect CRM - By Fonn - Located in United Kingdom - Founded in 1996 ## Popular Comparisons [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online) [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.77 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) £177/month Price $20/month 4.7 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/107031-152373/ProspectSoft-CRM-Software-vs-HubSpot-CRM) [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,659)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) Contact vendor for pricing Price $2210/year 4.2 Features 4.4 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135757-174984/NetSuite-vs-QuickBooks-Enterprise) [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.77 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) £177/month Price $25/month 4.7 Features 4.4 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-107031/Salesforce-vs-ProspectSoft-CRM-Software) [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,307)](https://www.capterra.com/p/120109/Xero/reviews/) Contact vendor for pricing Price $25/month 4.2 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-135757/Xero-vs-NetSuite) [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.77 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) £177/month Price $14/month 4.7 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/107031-155928/ProspectSoft-CRM-Software-vs-Zoho-CRM) [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,564)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/) Contact vendor for pricing Price $1922/year 4.2 Features 4.3 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135757-212058/NetSuite-vs-QuickBooks-Desktop-Pro) [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.77 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) £177/month Price $250/month 4.7 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/107031-210630/ProspectSoft-CRM-Software-vs-Kylas) [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.28 (711)](https://www.capterra.com/p/76/Intacct/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76-135757/Intacct-vs-NetSuite) [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.77 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) £177/month Price $7/year 4.7 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/107031-204998/ProspectSoft-CRM-Software-vs-Bigin-by-Zoho-CRM) [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Contact vendor for pricing Price $31.1/month 4.2 Features 4.2 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite) [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.77 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (823)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) £177/month Price $20/month 4.7 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/107031-152769/ProspectSoft-CRM-Software-vs-eWay-CRM)