# Compare Prospect CRM vs Bigin by Zoho CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bigin by Zoho CRM and Prospect CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/107031-204998/ProspectSoft-CRM-Software-vs-Bigin-by-Zoho-CRM

---

# Bigin by Zoho CRM vs Prospect CRM Features and Cost Comparison

Last updated June 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bigin by Zoho CRMProspect CRM2/4 selected

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

[Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.8 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

[## Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting Price

$7.00/year

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

Based on [738 reviews](#user-reviews)

Positive

720

Neutral

16

Negative

2

[## Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.8 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

Starting Price

£177.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [142 reviews](#user-reviews)

Positive

136

Neutral

2

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.6

Lead Management

4.5

Sales Pipeline Management

4.7

Activity Dashboard

4.5

73%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.6

Sales Pipeline Management

4.6

Activity Dashboard

4.9

User satisfaction

User satisfaction

4.7

User reviews[738](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.5

User satisfaction

4.8

User reviews[142](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$7Per User, Per Year

-   Free version
-   Free trial

Price starts from

£177Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

Best for

B2B wholesalers, distributors & manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing & customers.

## User reviews

Pros & cons

NG

Nabil G.

CEO

> "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

VR

Verified Reviewer

Co-Founder COO

> "The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and business needs. As..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7129766)

IP

Ibrahim P.

Manager

> "I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7126271)

DD

Dominic D.

Consultant

> "The only thing that surprised me a little was the need to archive emails in gmail (as opposed to delete), otherwise they won't persist in the..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7171530)

Juan Luis V.

Founder

> "With Bigin, we now have a much clearer way to see our pipeline, keep track of conversations, and make sure leads do not get forgotten."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7179565)

OM

Obed M.

Operations Manager

> "Before Bigin, we struggled to keep track of leads, follow-ups, and deal stages across various spreadsheets, which often led to missed..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

AK V.

VP - Sales

> "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7064310)

Clarisa P.

COO

> "This can limit the evaluation during the free trial for teams that need stronger process control"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7074280)

NG

Nabil G.

CEO

> "Bigin is the perfect 'Goldilocks' CRM—not too complex, not too basic, but just right for small teams focused on closing deals rather than..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

TK

Tigran K.

Owner

> "Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured it out yet."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6510191)

RDM

Rahul Dev M.

CEO

> "Additionally, the seamless integration with Zoho Campaigns allows for effective lead nurturing and email marketing directly linked to CRM..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

MS

Morgan S.

Marketing and Sales Manager

> "Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6452955)

AG

Amanda G.

Office Manager

> "Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7082309)

Eduard X.

Sales and Business Development

> "Syncing with non-Zoho tools sometimes feels a bit limited or requires additional effort to configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

Tamalyn J.

Founder

> "Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7143213)

MA

Max A.

owner

> "Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#SoftwareAdvice___5075943)

BL

Brendan L.

Operations Director

> "Where it shines uniquely for me is its ability to be repurposed for any internal process that requires a pipeline - support desk, projects,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6555330)

LT

Laurence T.

Director

> "Some basic feature you would expect, ie native text messaging is not included."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6694387)

NV

Natalia V.

BDM

> "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

HH

Harry H.

Co-Founder

> "It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038132)

VR

Verified Reviewer

CEO

> "The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6657447)

LJ

Luiz J.

Diretor

> "The limit of dashboard elements and lack of conversion rate"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6647486)

SB

Salma B.

Owner

> "I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6579506)

OM

Obed M.

Operations Manager

> "Forms do not allow editing/updating records"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

VR

Verified Reviewer

Digital Marketing Specialist

> "It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7113247)

MM

Mathew M.

Implementation Consultant

> "The feature set is a little lacking, the UI can be confusing at times"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6715078)

AD

Abhilash D.

Assistant Manager

> "The integration with other Zoho products and third-party apps is also seamless, enabling businesses to manage their customer relationships..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6432671)

DR

Daniele R.

Administrative Director

> "The platform is a bit cumbersome and requires a bit of a learning curve. But still less than some other platforms."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6789760)

RDM

Rahul Dev M.

CEO

> "What I liked most about Bigin by Zoho CRM is its simplified pipeline view, which makes tracking deals intuitive and visually clear for teams..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

AC

Adhith C.

Director

> "Doesnt allow integration with facebook ads forms"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6627121)

Wendell N.

Managing Director

> "Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6455246)

Eduard X.

Sales and Business Development

> "Iy may lack some advanced customization options."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

KvP

Kévin P.

CEO

> "Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6392455)

MR

Maksymilian R.

Co-owner

> "What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5080241)

NV

Natalia V.

BDM

> "Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

AB

Andrea B.

Business and Partnership Associate

> "A lot of features that I don't need/won't use - would be nice to be able to remove them completely from home page or even have very basic..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6300812)

VR

Verified Reviewer

President

> "Bigin has been a great addition to our daily systems as it keeps all the data in one spot for our contacts."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7085230)

VR

Verified Reviewer

COO

> "I believe the only thing is the billing for US companies is not very intiutive."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6430064)

RDM

Rahul Dev M.

CEO

> "It does not overwhelm you like other CRM, and gets the work done that is managing your leads and deals, tracking them, and having timely..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

TC

Trevor C.

none

> "Short trial time if you not into IT systems can take a while to set up"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6543272)

JT

June T.

owner

> "One of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6768032)

MK

Madhvendra K.

Director

> "Some Customisation is not available."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6472422)

PK

Peter K.

CEO

> "It has streamlined our lead and sales management, improved team collaboration, and helped us stay more organized and proactive with clients."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7026574)

PR

Parthiv R.

Founder

> "User access/permissions functionality is not very detailed"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6638775)

VR

Verified Reviewer

web developer

> "Its intuitive interface makes it simple to track leads and deals, while basic automations help save time on daily tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999)

WM

Wong M.

Property Realtor

> "Onboarding is less than ideal."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

WM

Wong M.

Property Realtor

> "Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

LV

Laure V.

EI

> "I cannot add my business email - i will try to contact the sales support"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6478255)

MB

Michael B.

Business Dev Manager

> "I liked the modular design of the CRM, which allows you to incrementally add on different modules as you scale as a business."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6718087)

TK

Tre K.

Owner

> "It took awhile to get my email configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6801622)

BS

Brian S.

Owner

> "Bigin's clean and simple mobile app is also a big win for me when I'm out with clients—highly recommended if you want flexibility without..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

SS

Stefano S.

Freelance

> "It's designed for freelancers and small agencies, so it lacks small features like a time tracker."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6044422)

BS

Brian S.

Owner

> "It works exceptionally well on mobile, which is huge for me since I'm often out with clients. If you're a solo service provider or small team,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

TD

Tribhuvan D.

BDE

> "Too many features are sometimes confusing."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6571231)

AB

Alison B.

Co-Founder

> "It was very intuitive and allowed me to set up both my pipelines and contacts in a way that worked for the industry that I'm in."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7070674)

ND

Nick D.

VP

> "I wasn't able to delete/modify some of the built in pipeline features which meant rebuilding them."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5048476)

VR

Verified Reviewer

Ceo

> "You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves significant time."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673)

AC

Alexis C.

Technologist

> "In my case, I use android and I don't have this feature available, I don't know if it's for iOS. How about an integration with LinkedIn?"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4903284)

AK

Akash K.

Product Manager

> "However, there are some limitations, such as fewer customization options and limited integration with widely used tools. Despite these..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6479495)

RB

Robert B.

CEO

> "Support is slow to respond."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6650010)

NB

Neha B.

BDE

> "The tool offers detailed reporting and analytics features, allowing users to track key metrics,"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6436542)

VR

Verified Reviewer

Marketing Manager CRM

> "Limited customizing options, overall not so useful from mobile in our case."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6136387)

BG

Bhanu G.

Head of Marketing

> "It helped me keep track of all my contacts, follow-ups, and deals in one place."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6863001)

HP

Helmut P.

Geschäftsführer

> "When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not automatically link..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781)

ŁUkasz B.

CEO

> "The interface is clean, the setup is quick, and it’s a very practical solution for small businesses"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7116133)

KL

Kathy L.

CEO

> "They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

DC

Dev C.

Sales Head

> "The performance and speed is good and Im getting good customer support from their sales team as well. And it's a secured platform."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7154964)

SN

Sunil N.

Medical Record Review

> "Also, the integrations with other Zoho apps can be a bit tricky to set up."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6248925)

NG

Naveen G.

Operations Manager

> "The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6535551)

AI

Aswadhram I.

Business Development Executive

> "That's the only thing I found difficult."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6594945)

SM

Sergio M.

CEO

> "Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826173)

ND

Nicole D.

Operations Manager

> "Bigin does not provide email routing option"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6207661)

DD

Dominic D.

Consultant

> "Love the usability...really sinple to use, so much so that it's a surprise that features are there with only a quick check or online or AI..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7171530)

TF

Tahli F.

Managing Director

> "Doesn't integrate with Zoho Books on the free version"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6315760)

GM

Gaurav M.

Admin

> "Superb for Early stage business This software allows you to manage all your sales pipline & nurtureing"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7014176)

RC

Rick C.

President

> "Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6023520)

AS

Antonio S.

Web Designer, SEO, Marketer

> "It helps keep lead tracking and deal management organized, and connects smoothly with other Zoho apps."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6821914)

Sneha Y.

Sales Executive

> "It seems slow to me sometimes and email options seems less."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6343790)

PB

Piotr B.

Key Account Manager

> "I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826297)

RV

Raghu V.

Chief Growth Officer

> "Lacks automated whatsapp integrations"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6160483)

[View Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

CW

Collette W.

Chief Operations Officier

> "I look forward to utilising more and more of its reporting and algorithm functions to help me start being able to..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6622877)

BB

Bielle B.

Business Director

> "Core functionality required for daily use was not working as expected, particularly sales order workflows and..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___7102218)

SJ

Stuart J.

Specialist Vehicle Applications

> "Having worked in several companies, some using Excel as its database and still is after 20 years, (very frustrating)..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6831743)

BB

Bielle B.

Business Director

> "In our case, it added complexity and operational risk instead."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___7102218)

NA

Nicholas A.

Sales Executive

> "It provides a clear view of a range of clients accounts and details, vital in my role as sales."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6663808)

JW

John W.

BDM

> "We struggle with the quoting side as some of the links and the way it is reported to Unleashed are not reliable but,..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495)

KM

Kathy M.

Client Support Manager

> "The integration with our inventory and sales systems is seamless. "

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6872683)

NA

Nicholas A.

Sales Executive

> "Sending emails on there looks complicated vs just emailing on your normal account."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6663808)

KPS

Katrina Parris S.

Customer Service

> "The software creates comprehensive reports and it's a great tool for our Sales Team and Managers"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6737970)

MS

Masse S.

Realtor

> "Dashboard is too outdated and it is not very user friendly."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6413962)

JW

John W.

BDM

> "The reporting is quick and easy, and can be adjusted to pull the information you need out of the system in a flash."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495)

DT

Des T.

Director

> "Some things are not as straight forward to set up as you would like."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756)

DD

Drew D.

Sales Manager

> "The platform's usability and robust feature set outweigh the minor drawbacks."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485)

JG

Jason G.

Commercial Director

> "lacks PO element to tie the whole Sales order process together"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___5050103)

JW

John W.

BDM

> "From the sales side the addition of the "Magic Matrix" was great, I had something similar running in Excel and this..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495)

AW

Andrew W.

Director

> "Without it we would have struggled."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6800555)

PL

Philip L.

Director and Co-Owner

> "This is our first time at using an in depth CRM such as Prospect and the team were great at showing us around."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200)

JA

Jeffery A.

Admin

> "It’s not very user friendly to look at."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6826348)

MS

Masse S.

Realtor

> "The integration with the Matrix MLS is a plus."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6413962)

AE

Amanda E.

Acct Mgr / Cus Experience

> "The only thing I don't like (and I understand the theory as to why) is that you can't duplicate email addresses. And..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4843595)

DT

Des T.

Director

> "Pipeline system is good and reminders per sales person in fine."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756)

AB

Andy B.

Sales Manager

> "adding notes to a customer profile and the sales process sometimes could get missed if it not placed in the current..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3575537)

MB

Matthew B.

BDM

> "Highly recommended for any business looking to elevate their customer relationship management."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6499031)

JC

Joe C.

Managing director

> "The software wasnt even live or active."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

DD

Drew D.

Sales Manager

> "Excellent integration with other tools and platforms."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485)

JC

Joe C.

Managing director

> "I had even paid for 10 hours training that was never used."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

SP

Shanta P.

Internal Sales Executive

> "Great, very easy to use and provides a lot of information with a touch of a button. And I am saying this without..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6706283)

Leo R.

business administrator

> "Objectively I have not found any type of failure that makes me consider a change or something that I dislike"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263)

AW

Andrew W.

Director

> "Prospect CRM is ideal for our small business."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6800555)

JB

James B.

General Manager

> "Examples of not covering 'the basics' include the customer type not integrating with the customer type in Unleashed,..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

PL

Philip L.

Director and Co-Owner

> "The support team, once onboard, are also great being really helpful with all the various questions we have."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200)

JC

Joe C.

Managing director

> "I switched too the company refused to let me go."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

AB

Adrian B.

Telemarketer - Data Admin

> "My experiences of the software on the whole have been really helpful."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6866438)

SM

Stephen M.

Director

> "The customer service team really needs a kick up the pantsm"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___4666877)

TW

Tony W.

Director

> "My sales team loves it, but I don't use it as much as they do."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6809532)

CM

Clare M.

Office Manager

> "The training items seem to be outdated or use different screen shots from the platform we use."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3579457)

DT

Des T.

Director

> "Very good but find the CRM but a little complicated for me."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756)

BC

Bronwyn C.

Office Admininstrator

> "Depending on your internet connection, sometimes it doesn't save when you update information. "

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2986663)

TO

TONY O.

Office Manager

> "For the most part easy to use, I personally need more training to get better benefit from it."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6667465)

JB

James B.

General Manager

> "This software has plenty of features and ideas, but it seems to have lost its way as it has developed to neglect the..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

Leo R.

business administrator

> "You can have a better administration of assets, orders, quotes, inventory and contractsits price is cheap and..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263)

JC

Joe C.

Managing director

> "I have had an awful experience with this company and I would strongly advise any other business owners to stay away..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

BK

Barry K.

Digital Marketing and Account Management

> "Their design facilitates one-on-one sales contacts and follow-up."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6368768)

SH

Steve H.

Sales Manager

> "sometimes order confirmation can be slow"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3034855)

DD

Drew D.

Sales Manager

> "User-friendly interface with intuitive navigation."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485)

JB

James B.

General Manager

> "We have had issues with all of these and as a small business, the amount of customisation that is possible is a bit..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

VR

Verified Reviewer

PM

> "When it was first implemented as a CRM system, I saw the improvements and advantages compared to the old system..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___5086011)

JB

James B.

General Manager

> "We do not unfortunately memorise the customer code of all of our customers!). As Prospect has grown, the support..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

TM

Tammi M.

Director of Sales

> "Love the dashboard."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6576695)

Chris D.

Director

> "We had a problem of duplicate products and incorrect product codes syncing from Unleashed and have still not..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2541063)

TM

Tammi M.

Director of Sales

> "Very well done and great experience, very glad we purchased the program."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6576695)

LL

Lisa L.

Estimating

> "Unable to copy and paste quotation lines rather than an entire quotation."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2477290)

PL

Philip L.

Director and Co-Owner

> "The onboarding team, \[sensitive content hidden\] were great."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200)

RD

Rebecca D.

Customer Services

> "Can be long winded when processing quotes and samples - a lot of screens."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2376125)

Leo R.

business administrator

> "helps sales growth and better designed management in sales teams, thus improving the experience for customers"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263)

PR

Paul R.

Director

> "email integration with Office 365 can falter at times"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2696044)

LS

Laura S.

Director

> "It's ability to integrate with Xero, Unleashed and Mailchimp have allowed us to create a comprehensive stock aware..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3505626)

HN

Helen N.

Sales

> "Stock can sometimes be slow to match up with our stock system."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2384172)

AE

Amanda E.

Acct Mgr / Cus Experience

> "The support materials, chat feature, and live trainings are clear, concise, and refreshingly coherent."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4843595)

AJ

Andy J.

Director

> "None really happy with what it offers without being to compligated."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3025598)

TW

Tyler W.

VP of Sales

> "Prospect has been a very impactful addition for our sales organization thus far."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4968650)

AG

Andy G.

Sales Director

> "there is nothing that I feels needs inclusion in this box"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2379474)

[View Reviews](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

## User interface

4.71 (738)

[Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)

4.77 (142)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bigin by Zoho CRM

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#features)

Prospect CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#features)

### Recognition

Bigin by Zoho CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Prospect CRM

### Deployment & support

Bigin by Zoho CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Prospect CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bigin by Zoho CRM

-   By Zoho
-   Located in United States
-   Founded in 1996

Prospect CRM

-   By Fonn
-   Located in United Kingdom
-   Founded in 1996

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[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

£177/month

Price

$31.1/month

4.7

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/107031-135618/ProspectSoft-CRM-Software-vs-Odoo)