# Compare Prospect CRM vs Kylas Sales CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Prospect CRM and Kylas Sales CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/107031-210630/ProspectSoft-CRM-Software-vs-Kylas

---

# Prospect CRM vs Kylas Sales CRM Features and Cost Comparison

Last updated June 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Prospect CRMKylas Sales CRM2/4 selected

[Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.8 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

[## Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.8 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

Starting Price

£177.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [142 reviews](#user-reviews)

Positive

136

Neutral

2

Negative

4

[## Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

Starting Price

$250.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [607 reviews](#user-reviews)

Positive

595

Neutral

8

Negative

4

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.6

Sales Pipeline Management

4.6

Activity Dashboard

4.9

85%Fit

High performer

Feature ratings

Data Security

4.9

Contact Management

4.8

Lead Management

4.8

Sales Pipeline Management

4.8

Activity Dashboard

4.8

User satisfaction

User satisfaction

4.8

User reviews[142](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.8

User satisfaction

4.8

User reviews[607](https://www.capterra.com/p/210630/Kylas/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

£177Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$250Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

B2B wholesalers, distributors & manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing & customers.

Best for

Kylas helps growing businesses to streamline their sales process. We have helped over 5000+ growing businesses across industries.

## User reviews

Pros & cons

CW

Collette W.

Chief Operations Officier

> "I look forward to utilising more and more of its reporting and algorithm functions to help me start being able to..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6622877)

BB

Bielle B.

Business Director

> "Core functionality required for daily use was not working as expected, particularly sales order workflows and..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___7102218)

SJ

Stuart J.

Specialist Vehicle Applications

> "Having worked in several companies, some using Excel as its database and still is after 20 years, (very frustrating)..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6831743)

BB

Bielle B.

Business Director

> "In our case, it added complexity and operational risk instead."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___7102218)

NA

Nicholas A.

Sales Executive

> "It provides a clear view of a range of clients accounts and details, vital in my role as sales."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6663808)

JW

John W.

BDM

> "We struggle with the quoting side as some of the links and the way it is reported to Unleashed are not reliable but,..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495)

KM

Kathy M.

Client Support Manager

> "The integration with our inventory and sales systems is seamless. "

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6872683)

NA

Nicholas A.

Sales Executive

> "Sending emails on there looks complicated vs just emailing on your normal account."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6663808)

KPS

Katrina Parris S.

Customer Service

> "The software creates comprehensive reports and it's a great tool for our Sales Team and Managers"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6737970)

MS

Masse S.

Realtor

> "Dashboard is too outdated and it is not very user friendly."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6413962)

JW

John W.

BDM

> "The reporting is quick and easy, and can be adjusted to pull the information you need out of the system in a flash."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495)

DT

Des T.

Director

> "Some things are not as straight forward to set up as you would like."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756)

DD

Drew D.

Sales Manager

> "The platform's usability and robust feature set outweigh the minor drawbacks."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485)

JG

Jason G.

Commercial Director

> "lacks PO element to tie the whole Sales order process together"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___5050103)

JW

John W.

BDM

> "From the sales side the addition of the "Magic Matrix" was great, I had something similar running in Excel and this..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6840495)

AW

Andrew W.

Director

> "Without it we would have struggled."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6800555)

PL

Philip L.

Director and Co-Owner

> "This is our first time at using an in depth CRM such as Prospect and the team were great at showing us around."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200)

JA

Jeffery A.

Admin

> "It’s not very user friendly to look at."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6826348)

MS

Masse S.

Realtor

> "The integration with the Matrix MLS is a plus."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6413962)

AE

Amanda E.

Acct Mgr / Cus Experience

> "The only thing I don't like (and I understand the theory as to why) is that you can't duplicate email addresses. And..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4843595)

DT

Des T.

Director

> "Pipeline system is good and reminders per sales person in fine."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756)

AB

Andy B.

Sales Manager

> "adding notes to a customer profile and the sales process sometimes could get missed if it not placed in the current..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3575537)

MB

Matthew B.

BDM

> "Highly recommended for any business looking to elevate their customer relationship management."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6499031)

JC

Joe C.

Managing director

> "The software wasnt even live or active."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

DD

Drew D.

Sales Manager

> "Excellent integration with other tools and platforms."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485)

JC

Joe C.

Managing director

> "I had even paid for 10 hours training that was never used."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

SP

Shanta P.

Internal Sales Executive

> "Great, very easy to use and provides a lot of information with a touch of a button. And I am saying this without..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6706283)

Leo R.

business administrator

> "Objectively I have not found any type of failure that makes me consider a change or something that I dislike"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263)

AW

Andrew W.

Director

> "Prospect CRM is ideal for our small business."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6800555)

JB

James B.

General Manager

> "Examples of not covering 'the basics' include the customer type not integrating with the customer type in Unleashed,..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

PL

Philip L.

Director and Co-Owner

> "The support team, once onboard, are also great being really helpful with all the various questions we have."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200)

JC

Joe C.

Managing director

> "I switched too the company refused to let me go."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

AB

Adrian B.

Telemarketer - Data Admin

> "My experiences of the software on the whole have been really helpful."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6866438)

SM

Stephen M.

Director

> "The customer service team really needs a kick up the pantsm"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#SoftwareAdvice___4666877)

TW

Tony W.

Director

> "My sales team loves it, but I don't use it as much as they do."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6809532)

CM

Clare M.

Office Manager

> "The training items seem to be outdated or use different screen shots from the platform we use."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3579457)

DT

Des T.

Director

> "Very good but find the CRM but a little complicated for me."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6548756)

BC

Bronwyn C.

Office Admininstrator

> "Depending on your internet connection, sometimes it doesn't save when you update information. "

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2986663)

TO

TONY O.

Office Manager

> "For the most part easy to use, I personally need more training to get better benefit from it."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6667465)

JB

James B.

General Manager

> "This software has plenty of features and ideas, but it seems to have lost its way as it has developed to neglect the..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

Leo R.

business administrator

> "You can have a better administration of assets, orders, quotes, inventory and contractsits price is cheap and..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263)

JC

Joe C.

Managing director

> "I have had an awful experience with this company and I would strongly advise any other business owners to stay away..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3966556)

BK

Barry K.

Digital Marketing and Account Management

> "Their design facilitates one-on-one sales contacts and follow-up."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6368768)

SH

Steve H.

Sales Manager

> "sometimes order confirmation can be slow"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3034855)

DD

Drew D.

Sales Manager

> "User-friendly interface with intuitive navigation."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6646485)

JB

James B.

General Manager

> "We have had issues with all of these and as a small business, the amount of customisation that is possible is a bit..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

VR

Verified Reviewer

PM

> "When it was first implemented as a CRM system, I saw the improvements and advantages compared to the old system..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___5086011)

JB

James B.

General Manager

> "We do not unfortunately memorise the customer code of all of our customers!). As Prospect has grown, the support..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2633257)

TM

Tammi M.

Director of Sales

> "Love the dashboard."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6576695)

Chris D.

Director

> "We had a problem of duplicate products and incorrect product codes syncing from Unleashed and have still not..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2541063)

TM

Tammi M.

Director of Sales

> "Very well done and great experience, very glad we purchased the program."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6576695)

LL

Lisa L.

Estimating

> "Unable to copy and paste quotation lines rather than an entire quotation."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2477290)

PL

Philip L.

Director and Co-Owner

> "The onboarding team, \[sensitive content hidden\] were great."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___6486200)

RD

Rebecca D.

Customer Services

> "Can be long winded when processing quotes and samples - a lot of screens."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2376125)

Leo R.

business administrator

> "helps sales growth and better designed management in sales teams, thus improving the experience for customers"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4813263)

PR

Paul R.

Director

> "email integration with Office 365 can falter at times"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2696044)

LS

Laura S.

Director

> "It's ability to integrate with Xero, Unleashed and Mailchimp have allowed us to create a comprehensive stock aware..."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3505626)

HN

Helen N.

Sales

> "Stock can sometimes be slow to match up with our stock system."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2384172)

AE

Amanda E.

Acct Mgr / Cus Experience

> "The support materials, chat feature, and live trainings are clear, concise, and refreshingly coherent."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4843595)

AJ

Andy J.

Director

> "None really happy with what it offers without being to compligated."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___3025598)

TW

Tyler W.

VP of Sales

> "Prospect has been a very impactful addition for our sales organization thus far."

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___4968650)

AG

Andy G.

Sales Director

> "there is nothing that I feels needs inclusion in this box"

[See full review](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#Capterra___2379474)

[View Reviews](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

TO

Tanisha O.

Digital Marketing

> "It simplifies lead tracking, improves follow-up management, and helps our team stay organized, resulting in better productivity and..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7165238)

AR

Abhijeet R.

Data Analyst

> "One limitation I’ve noticed is in the Deals module is the customization options here are quite restricted especially when it comes to..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045067)

NM

Naeem M.

IT

> "The platform offers useful features such as dashboards, reports, bulk lead upload, and lead management, which help improve..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

NM

Naeem M.

IT

> "The lack of detailed user manuals and video tutorials makes implementation and customization more challenging."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

Sumit S.

Accountant

> "The CRM also supports automation for tasks such as lead assignment, reminders, and status updates, which helps improve productivity..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7157975)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "It’s hard to generate custom reports that meet our specific needs, and the data visualizations are lacking"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

Suraj D.

Publications

> "I can track each lead's journey from first contact to close, convert leads into deals, and view everything in a structured sales..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158760)

IP

Indra P.

Sales Manager

> "A minor frustration for some users is the lack of an auto-refresh feature on the dashboard."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156621)

NM

Naeem M.

IT

> "It allows us to add a large number of leads at once using Excel files, which saves significant time and reduces manual effort."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

RS

Richa S.

HR Director

> "What shocked us most: getting leads into the CRM — the most fundamental feature of any CRM — required an additional payment."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7172489)

Shreyas J.

Sales Executive

> "It helps me manage and track all my sales records and customer-related data in one place."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156864)

AR

Anupama R.

Executive

> "The web portal can sometimes take time to load, which slows down work."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158689)

RA

Rini A.

Senior Admission Counselor

> "The lead and pipeline management, and task/work-flow automation capabilities, get frequent praise: leads, follow-ups, deals, tasks,..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086)

RS

Richa S.

HR Director

> "Charging extra for core functionality after already collecting payment is unacceptable."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7172489)

NM

Naeem M.

IT

> "The dashboards make it easy to monitor lead status, team performance, conversion ratios, and follow-up activities in real time."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

AG

Ana G.

Sales Manager

> "Missed Follow-Up Reminders: Users have reported that the system sometimes fails to send timely reminders for follow-up dates, which..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

RO

Ranjan O.

Counsellor

> "The best thing about Kylas Sales CRM is its simplicity and powerful features like lead tracking, follow-up reminders, and reports."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041019)

RA

Rini A.

Senior Admission Counselor

> "Performance & speed issues — CRM getting slow or lagging, especially when loading reports or handling data-heavy tasks."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086)

BB

Bhagyashri B.

Sales coordinator

> "The workflow management and lead management features help our team track sales activities efficiently."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575)

AK

Akanksha K.

PR executive

> "The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

NK

Niranjan K.

Associate manager

> "It helps to track the leads ,report and help us to find the prospects ,easy to capture the lead and manage"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7161064)

AJ

Arshdeep J.

Business Development manager

> "Need to work on their phone app it is bit complicated and not handy."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6857892)

PM

PRATIKSHA M.

CUSTOMER SUPPORT

> "Even if I forget something about a client, Kylas helps me quickly access their complete details and interaction history."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156904)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "The reporting functionality feels very basic."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

AT

Abhishek T.

Sr Manager Sales

> "Kylas Sales CRM enables our sales teams with a streamlined and user-friendly interface that facilitates efficient lead management and..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6837039)

SJ

Siji J.

Sales Coordinator

> "Not able to add the sales or purchase invoice"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6670577)

OR

Om R.

Junior Developer

> "The user-friendly interface, combined with powerful features like lead management, pipeline tracking, and analytics, has streamlined..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6580167)

SG

SHEETAL G.

Placement Coordinator

> "experienced occasional technical issues, such as slow loading times or errors"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288)

SM

Sunil M.

Relationship Manager

> "Kylas CRM is used in Hastha Global Ventures by all the office staff which has a good interface easier to navigate with limited..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

PR

PRITI R.

EXECUTIVE

> "The internal integration part is quite difficult for anyone with non-technical background."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6610981)

BN

Balaraj N.

Assistant Manager - Leads Management

> "It offers a variety of tools for managing leads, tracking customer interactions, automating sales workflows, and gaining insights into..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6746916)

CT

Chanchal T.

Human Resource

> "The lack of customizable reporting features and the steep learning curve for new users were the main drawbacks of Kylas Sales CRM."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6207586)

VR

Verified Reviewer

Telesales expert

> "Value for money when call connect it smooth to have convisetion with customer which help to convert more people for a sale"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7107496)

HB

Hrishikesh B.

AGM MEP SALES

> "This is the worst planning tool for planning."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7065218)

MC

Manoj C.

Social Media Specialist

> "Team collaboration is effortless, and automated reminders ensure no follow-up falls through the cracks."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7168815)

PP

Prajakta P.

Senior Web Developer

> "Here we can not assign the pipeline to any team or also we can not assign one lead to multiple users at time of adding lead manually"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6211833)

SBB

Shyam Baride B.

Asst. Manager, Marketing

> "The platform is easy to use, helps manage leads and customer interactions efficiently, and provides good visibility of the sales..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7160314)

SR

Susmita R.

Back End Executive

> "experienced occasional slowness and lag."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6619548)

AK

Akanksha K.

PR executive

> "The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

SS

Shailesh S.

Manager in sales

> "Every counselor got frustrated due to lack of user interface."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444)

SM

Sunil M.

Relationship Manager

> "This gives us data capturing, leads both Rental and Membership lead conversions through automatically reminders on the follow up dates..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

SS

Shailesh S.

Manager in sales

> "Glitched and glitch all the time."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444)

SM

Swapnil M.

Digital Sales Associate

> "We Are using Kylas Sales CRM form one Year and I can confidently say it’s one of the best tools Ive used for managing sales The..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687760)

NK

Navath K.

Digital Marketing Specialist

> "The POC Person has not give correct info about the issue"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072)

NM

Naeem M.

IT

> "Customer support is helpful when needed, but a more intuitive interface and better documentation would enhance the experience..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

SM

Saurabh M.

CEO

> "phone no masking, columns should be adjusted as per the job role, sometimes workflows stop working"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___5047792)

FA

Faizan A.

Assistant Manager

> "There are many pros like Kylas has a very user friendly interface, we can customize workflows, the lead generation and management is a..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6674110)

CC

Chhavi C.

Human Resource Executive

> "Kylas is not come with role hierarchy, which is very important part for data management in the company, Layouts are not available in..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4816442)

AG

Aancha G.

Sales Coordinator

> "The best part about Kylas Sales CRM is its user-friendly design and structured lead management system."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7039612)

TA

Tanuj A.

bde

> "Limited Features, Scalability Challenges, Integration Limitations , Customer Support Issues"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6161296)

BB

Bhagyashri B.

Sales coordinator

> "I also like the quick information search and the overall value for money compared to other CRM tools."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575)

SK

Sourav K.

Marketing Manager

> "Sometimes it's a bit slow and there were some bugs for deals section."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6110813)

PM

PRATIKSHA M.

CUSTOMER SUPPORT

> "Excellent CRM for managing leads and sales pipelines."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156904)

ZS

Zeel S.

Sales Executive

> "Too many filters to be applied for working on particular type of leads"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4990898)

AA

Alisha A.

Business consultant

> "I have got a lot to write but for starters,-it helped me organize my leads-it helped me with a report-I can track the pipeline stage..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6838689)

AK

Abhay K.

Manager- HRD

> "Some of the features are still not available in Kylas which we have already highlighted to the support team."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150207)

AA

Arman A.

Senior Fullstack Developer

> "I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013464)

SK

Satendra K.

BDE

> "Notification issue is a big issue work got stopped if notification starts"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6067202)

AG

Ana G.

Sales Manager

> "Clean and Organized Layout: The dashboard is well-structured, providing a clear overview of all essential sales metrics and activities."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

RC

Rakhi C.

Admin Coordinator

> "Too much features and it is little bit lenghty and takes time to manage."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6332698)

SG

SHEETAL G.

Placement Coordinator

> "Kylas Sales CRM offers robust lead management features, including lead capture, qualification, and nurturing."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288)

LK

Lubna K.

Admission officer

> "cannot search party name via mobile number"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150190)

BB

Bhagyashri B.

Sales coordinator

> "The platform is simple to use, offers useful automation features, and provides good value for money for growing businesses."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575)

AT

Ankur T.

Marketing Manager

> "Record counts are the worst part, and the cost of same is also high"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6048964)

NM

Naeem M.

IT

> "Another feature I found extremely useful is the bulk lead upload process."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

HA

Haidar A.

Manager

> "If you buy any product or service, if the supporting team is right then you do not understand the problems."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6030192)

AN

Aditya N.

bde

> "api works well, phone direct call feature is good."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7105112)

VB

Vishal B.

Admin

> "Slowness at sometimes and sometimes the system gets lagged but other than that no concerns"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6251594)

RT

Rahul T.

Area sales Manager

> "Kyla’s is the best Tool for the sales person to get the genuine leads from them and it works for the sales"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041452)

RM

Rama M.

CEO

> "Some users might find certain features lacking or encounter difficulties in implementation."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6188106)

NM

Naeem M.

IT

> "Overall, Kylas is a functional CRM, but there is still considerable scope for improvement in usability and onboarding."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

NK

Navath K.

Digital Marketing Specialist

> "I never refer this CRM to any business"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072)

LB

Lokesh B.

Digital Sales Specialist

> "The interface is very simple, and the tools are efficient enough that anyone in the team can quickly understand and get the results we..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7007727)

AJ

Abhishek J.

managing director

> "Removal of users who had left the job is not as easy as other tasks"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6209308)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "The dashboard made it easier to monitor performance and manage daily tasks efficiently."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

MR

Muthukumar R.

Head Marketing

> "Whatsapp / SMS / email Integration - ideally they should have white label integration instead of integrating third party apps like..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4724985)

SK

SANIKA K.

Head Human Resources and Employee Relations

> "It also enables me to ensure that the team completes their allocated tasks within the defined timeline."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6690532)

NR

Nagabhushana R.

Business Development Executive

> "The worst part in CRM is the notification thing."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6261733)

SM

Sunil M.

Relationship Manager

> "Customized dashboards with reports helps us in aligning to our specific business needs in our growing market."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

AM

Andres M.

Research

> "Sometimes their customer support team is slow in their response"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6242133)

[View Reviews](https://www.capterra.com/p/210630/Kylas/reviews/)

## User interface

[Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)

4.77 (142)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)

4.81 (607)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Prospect CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/#features)

Kylas Sales CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/210630/Kylas/#features)

### Recognition

No recognitions have been awarded to Prospect CRM

Kylas Sales CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value CRMSoftware (2024) 

Best Value CRMSoftware (2023) 

### Deployment & support

Prospect CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Kylas Sales CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Prospect CRM

-   By Fonn
-   Located in United Kingdom
-   Founded in 1996

Kylas Sales CRM

-   By Kylas
-   Located in India
-   Founded in 2020

## Popular Comparisons

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vs

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[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

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[Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.77 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

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£177/month

Price

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4.7

Features

4.3

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/107031-155928/ProspectSoft-CRM-Software-vs-Zoho-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

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Features

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Ease of Use

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[Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)[4.77 (142)](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/)

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Ease of Use

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Contact vendor for pricing

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