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All Inclusive One-Stop Solution for Home Care, Home Infusion and Nursing. Carecenta offers integrated functionalities in Intake, Compliance, Scheduling, EVV, Billing, Payroll and Reporting.
Hospice and Palliative Care
The dashboard with projected attendance and sign-in is very helpful. Great customer service that is there all the time and helps quickly resolve issues.
Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues.
Customer support is very prompt and no matter how long it takes for them to resolve your issue they will be there until it's resolved, they are very patient and remain polite the entire time.
They fact they refuse to refund my small company after they failed to meet the contractual agreement.
Overall, it's a great software and Carecenta people were very helpful to ensure that we have a smooth experience, which is so important when you provide services.
We found numerous programing problems with the software.
Many hours of manual management were saved and redirected to growing our business. Our Carecenta WOW moment was in the first month of use.
It was also not aesthetically pleasing for something we have to work on all day. It was a lot of gray and tan boxes.
I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.
The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well.
I enjoy how quickly charting has become, it's easy to navigate and pretty straight forward.
I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.
Love the reports, the ease of use and the quick responses from customer service.
There are glitches in some reporting, causing frustration and delay of tasks, errors. Too many questions on forms that are more or less not helpful, causing more work for clinicians.
Quick and easy to learn. Quick charting is the best, it saves time for patient care.
Unable to document at the bedside. Reports were limited and not fully inclusive.
Carecenta
Top FeaturesHummingbird
Carecenta
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Hummingbird
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