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Hospice and Palliative Care
Home health agencies, aged care, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees.
I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.
The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well.
I enjoy how quickly charting has become, it's easy to navigate and pretty straight forward.
I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.
Love the reports, the ease of use and the quick responses from customer service.
There are glitches in some reporting, causing frustration and delay of tasks, errors. Too many questions on forms that are more or less not helpful, causing more work for clinicians.
Quick and easy to learn. Quick charting is the best, it saves time for patient care.
Unable to document at the bedside. Reports were limited and not fully inclusive.
Easy to use, Shiftcare themselves have great communication and customer service skills, Answered all my questions and were able to help us effectively take off.
Billing feature is poor, causes time management to suffer. Support experience not consistent.
The ease of the scheduling system, and simplicity of the billing and invoicing and the helpful support staff at Shift Care.
Invoicing: I find it hard to use it since it often does not completely match the reality of what we need have to pay (to staff) or charge (to clients).
The great thing about ShiftCare is that it is easy to use, has a feature for progress notes and mileage which is required for us. It suits the business well and I would recommend it.
No I don't have a big dislike yet. Probably the fact you can drop and drag a file into the instructions for employees is frustrating.
The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic. Love the price book too.
I am a sole trader so I am the only worker but I have to pay for 5 staff that I don’t have.
Hummingbird
ShiftCare
Top FeaturesHummingbird
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ShiftCare
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