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Medical device manufacturers face many challenges to successfully deliver innovative and safe products while complying with FDA and ISO quality system regulations.
Small to mid-sized manufacturing companies needing to more effectively manage their ISO-based quality system.
My experience with Arena has been fantastic so far. They aim to please and are improving the product all the time.
Searches are confusing, and notifications are confusing. Circulating documents through Arena is a hassle.
Overall the software has been very useful to our company and the customer service has been outstanding.
It was difficult to get ahold of customer service and the communication coming from the Arena team was unclear. They were so difficult to work with.
Overall, it’s a reliable cloud-based solution for organizations focused on quality and regulatory compliance.
The location of all of the tools and features is a little confusing.
The quality of the software is good in general as it aims to provide solutions to certain problems that you wish to be solved in the workplace.
Work order and material sync up with other platforms is a problem and hassle to deal with.
It is very easy to grasp and is an excellent system for tracking quality. The system is also very good to manage as an IT manager the build is really good and the data is very robust.
A few things i noticed while completing the validation of QCDB for InControl Medical were, some of the wording in the validation instructions was unclear or miss guiding.
QCBD's ease of use, customization to user's needs, & awesome modular design, has always impressed auditors & inspectors, as well as the manufacturer's own customers.
The trouble is that when we haven't done it in a long time, we have to figure it out again from scratch.
The responsiveness of their Customer Service team is awesome. I would highly recommend this software to anyone looking to find an easier all in one solution for managing a Quality System.
Some of the updates really cause problems. A recent one for example.
This is the best software that I have used for management of a Quality System. Easy to use, good documentation and online training.
We are using it for process deviations, nonconforming material reports, corrective and preventive actions, customer complaints, and supplier qualification.
Arena QMS
Top FeaturesQCBD
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