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Medallia Experience Cloud vs Starred: Which is a better fit?

Updated on July 7th, 2024
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Summary
Key features rated by users
Features selected based on 12,585 reviews from Survey users.
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
NA
Survey Builder
4.5
Reporting/Analytics
5.0
Data Import/Export
4.0
API
--
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
NA
Survey Builder
--
Reporting/Analytics
--
Data Import/Export
NA
API
--
User satisfaction
4.5
User reviews32
Ease of use
4.5
Functionality
4.4
Value for money
4.3
Customer support
4.3
4.7
User reviews16
Ease of use
4.6
Functionality
4.4
Value for money
4.7
Customer support
5.0
Price starts from
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Organizations of all sizes that want everyone from the frontline to the C-Suite customer-aware and empowered with tools to create experiences that keep customers coming back and spending more.

Starred helps forward-thinking talent acquisition teams that understand the importance of delivering the best possible candidate experience.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
107199
5 screenshots
167808
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Medallia Experience Cloud

Top Features
30/43
  • Access Controls/Permissions
  • Alerts/Notifications
  • Customizable Branding
  • Customizable Questions
  • Data Cleansing
  • Data Security
  • Drag & Drop
  • Dynamic Content
  • Email Reminders
  • Gamification
  • Multiple Question Types
  • NPS Survey Structure
  • Template Management
  • Activity Dashboard
  • Anonymous Feedback
  • API
  • Customer Segmentation
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Email Marketing
  • Feedback Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Offline Response Collection
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real-Time Data
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
See All features
Hide Survey Software Features -

Starred

16/43
Show Survey Software Features +

Medallia Experience Cloud

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Starred

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Medallia Experience Cloud
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Starred
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Medallia Experience Cloud
  • By Medallia
  • Located in United States
  • Founded in 2001
Starred
  • By Starred
  • Located in Netherlands
  • Founded in 2012
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