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SysAid vs Planview Portfolios: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 2,841 reviews from IT Management users.
% Fit
High performer
Feature ratings
Server Monitoring
4.3
Patch Management
4.5
Task Management
4.6
Real-Time Monitoring
4.6
Real-Time Notifications
4.6
% Fit
Missing features
Not enough reviews
Feature ratings
Server Monitoring
NA
Patch Management
NA
Task Management
4.3
Real-Time Monitoring
NA
Real-Time Notifications
5.0
User satisfaction
4.5
User reviews481
Ease of use
4.5
Functionality
4.5
Value for money
4.5
Customer support
4.5
4.0
User reviews16
Ease of use
3.6
Functionality
4.0
Value for money
3.8
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

We serve organizations of all sizes and industries, from SMBs to Fortune 500 companies. Every SysAid edition, from Help Desk to ITSM, can be customized according to the needs of your business.

Planview Enterprise One enables EPMO and strategic planning leaders to drive on-strategy delivery at speed using robust strategic portfolio planning and delivery management capabilities.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
107225
5 screenshots
No screenshots provided by vendor
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Tracking
388
Important

SysAid

Top Features
30/32
  • Maintenance Scheduling
  • Security Tools
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Audit Trail
  • Capacity Management
  • Compliance Management
  • Configuration Management
  • Dashboard
  • Data Import/Export
  • Event Logs
  • Incident Management
  • Issue Auditing
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Knowledge Management
  • License Management
  • Patch Management
  • Real-Time Monitoring
  • Real-Time Notifications
  • Remote Access/Control
  • Remote Monitoring & Management
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Task Management
  • Third-Party Integrations
  • Ticket Management
See All features
Hide IT Management Software Features -

Planview Portfolios

10/32
Show IT Management Software Features +
SysAid
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Planview Portfolios
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SysAid
  • By SysAid Technologies
  • Located in Israel
  • Founded in 2002
Planview Portfolios
  • By Planview
  • Located in United States
  • Founded in 2000
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