# Compare ConnectWise PSA vs N-sight RMM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare N-sight RMM and ConnectWise PSA based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/107931-163344/ConnectWise-Manage-vs-N-sight --- # N-sight RMM vs ConnectWise PSA Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: N-sight RMMConnectWise PSA2/4 selected [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (197)](https://www.capterra.com/p/163344/N-sight/reviews/) [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[4.1 (275)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) [## N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (197)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting Price $99.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment PD SO Based on [197 reviews](#user-reviews) Positive 177 Neutral 13 Negative 7 [## ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[4.1 (275)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 4.1 Ease of Use 3.7 Customer Service 3.7 Reviews Sentiment Based on [275 reviews](#user-reviews) Positive 217 Neutral 38 Negative 20 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Managed Service Providers (MSP) Software Best performer 41 / 44 Only N-sight RMM - Anti Virus - Build Automation - Compliance Management 31 / 44 User satisfaction User satisfaction 4.3 User reviews[197](https://www.capterra.com/p/163344/N-sight/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.1 Customer support 4.0 User satisfaction 4.1 User reviews[275](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) Ease of use 3.7 Functionality 4.1 Value for money 3.8 Customer support 3.7 Price starts from Price starts from $99Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for N-sight is a tool designed for managed service providers (MSPs) and IT departments, resellers, and corporate IT teams. Best for Made for companies that sell, service, and support technology- from managed service providers and cloud service providers to managed print, VOIP, VARs. ## User reviews Pros & cons PD Phil D. Director > "Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6835254) SV Sebastian V. IT-Consultant > "The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) Sean O. Director > "The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255) SV Sebastian V. IT-Consultant > "Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) TR Thane R. Director > "The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems,..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) CF Chris F. Restaurant Systems Engineer > "Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951) TC Troy C. Founder > "As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use...." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344) KS Kevin S. Senior Network Engineer > "The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336) SK Sean K. IT Engineer > "The design, immediately I liked the layout, and the navigation as I wanted something that suited my own workflow needs, with minimal..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789753) JS Jeff S. President > "Doesn't fully integrate with other products which is annoying, but I get used to it. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7147191) TC Troy C. Founder > "The built-in remote access (Take Control) is lightning-fast and reliable, enabling our team to provide immediate support without the..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344) TG Tony G. CIO > "Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) Sean O. Director > "Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255) TG Tony G. CIO > "Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though we'd..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) TR Thane R. Director > "It gives us a clear, real-time overview of all client devices, and the automation features save a lot of manual effort." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) SW Spencer W. Systems Engineer > "I am not a huge fan of having to enter the admin password for the device every time I want to start a "take control" session." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805755) JK John K. Chief Strategy Officer > "Robust and intuitive platform delivering powerful tools for remote monitoring, patch management, and cybersecurity." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796754) DG Daniel G. Genereal I.T. Manager > "Cannot display my monitored systems in my time zone so it’s an unresolved issue" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798961) HL Heath L. Helpdesk Engineer > "RMM through N-able allows us to do most of what we need to do from anywhere, which is valuable to us service engineers." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835) NF Nick F. CTO > "The monitors would also alert for things that didn't make sense and support could never solve the issues, so many got turned off." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796568) CS Chris S. Application Engineer > "I have avoided many issues and my customers have stayed online as I am able to perform corrective actions prior to small issues..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816) HU Hindrik U. Group IT Manager > "slightly outdated user interface with a lot of small tabs and navigation menus that are not easy to use or click." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363) AH Antonio H. IT Director > "Love the fact that when we use remote management, we see the device even when the user is logged out or when they are switching users." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805756) MV Marcel V. Owner > "Not very good at sharing ticketing information with other PSA applications like Halo (for example)." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718) HU Hindrik U. Group IT Manager > "The central administration console, allowing to have quick overview and important actions available within a click." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363) MW Mark W. Director > "not great, the departments we speak to take ages to come back to us, the sales side is the worst, this is the second year we have..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790481) LC Lachlan C. Director and Senior Consultant > "It was quick to configure and deploy the basics with N-sight and the integrations make it valuable for streamlining processes." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795895) TG Tony G. CIO > "Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) CF Chris F. Restaurant Systems Engineer > "Product excels when used primary for inventory and remote-control management of Windows PCs. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951) TG Tony G. CIO > "This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove backup..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) MF Mike F. Owner > "I like the document backup feature which can be deployed with the simple click of a button and at modest cost. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) AL Andre L. CISO > "Only chat tech support available. When there are problems with the agents, they are not self-healing." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789611) TR Thane R. Director > "It's helped us improve response times, stay ahead of potential issues, and deliver consistent support across our client base." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) DL David L. Director of Research and Development > "Weird bugs occasionally, wish some products were more granular and less turn on or turn off." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805920) SV Sebastian V. IT-Consultant > "This is the best and most function rich RMM tool I've used and I'm excited for it's future as it's evident N-able are actively..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) MF Mike F. Owner > "There is plenty to like. But due to experiences in the last year - especially with adopting Apple products into the system, and..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) MV Mike V. Technical manager > "It works well and provides a dashboard that contains all the necessary components to provide IT services." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) MF Mike F. Owner > "The reports - such as the client inventory report have not been updated in the last 10+ years. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) HL Heath L. Helpdesk Engineer > "Aside from the extreme annoyance mentioned in the "what did you like least" portion, I have had few complaints, and find the tools..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835) MF Mike F. Owner > "We have had substantial issues with adopting Mac's and the Apple RMM portion of the product. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) KS Kevin S. Senior Network Engineer > "So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input and..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336) JK Jarrett K. IT Manager > "I dislike that it times out and requires loggining in again after a few hours." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798748) BH Brian H. Director of IT and Cybersecurity > "Take Control is fantastic and the ability to open monitors in additional windows if wonderful." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967) LP Lee P. IT Director > "Their billing practices and support around billing can be frustrating." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802872) CJ Clyde J. Director > "Good value for money when you concise the extras given and how the dashboard brings info from other products too." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789805) BH Brian H. Director of IT and Cybersecurity > "Pushing out scripts and software is sometimes challenging and unreliable." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967) DR Dustin R. CEO > "I use it to support about two hundred machines and overall it works for me and my IT business." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807742) AoKTH Albert or Kao-Teng H. System Admin > "It is frustrating when I have been typing for 15 minutes and everything disappears." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789784) BK Bill K. Director > "Some issues with Bitdefender, patching, as I said, but it's soo good to be able to jump on in the background and powershell" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790148) JL James L. President > "Move to the license commitment model is a big negative for us." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573) AP Avery P. IT and Systems Analyst > "I am able for the most part to utilize the tools without need for outside assistance, and when I do need help N-Able consistently..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362) MV Marcel V. Owner > "MSP Manager software is overly complicated and a closed system." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718) LL Larry L. Technician and Sales > "Our success manager and solution engineers are keeping us on top of things so we can grow our business." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801189) FA Fredrik A. Vd > "Seems a little bit old in some departments and you get logged out to fast" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805777) DL Derek L. IT Ops Mgr > "It's very intuitive and give administrators lots of remote control over the devices it manages." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597) CS Chris S. Application Engineer > "I struggle to find solutions that are clear in the help files." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816) MM Mackay M. Tech > "My overall experience has been good, but I have mainly only used the asset inventory features." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6813561) RR Robert R. Owner Head tech > "patch management has too many errors." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796811) MV Mike V. Technical manager > "It seems to provide most of the required services to help us provide our services to our clients." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) GM Gina M. Director of MIS > "Customer support took a while before finally helping us through our migration." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801219) JY Jim Y. Tier Three Tech Specialist > "I love the interface & the ease of use as well as the ability to manage all our clients on a single platform." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789686) JF Jordan F. Technical Analyst > "Cannot see all base pricing and commitment." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807655) DL Derek L. IT Ops Mgr > "The Network Discovery module has been very helpful to find unmanaged machines." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597) MV Mike V. Technical manager > "However, in our particular case, we don't utilise many of the services provided." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) MF Mike F. Owner > "It has several helpful predefined checks. And the virus and backup tools are easy to use and among the best available. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) JL James L. President > "Integrations have been poor with Cove and Sentinel One. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573) BW Brian W. Partner > "Some RMM installation issues, but once those were worked out install was successful. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802568) JM Jim M. CxO > "You might have to pay for additional that you wont use." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422) JG John G. IT Manager > "There are advantages to going to the n-Central, but for the client's needs are, n-Sight was the best fit." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795542) RY Robert Y. President > "Hard to navigate sometimes or do updating" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798808) TR Thane R. Director > "Remote access is fast and reliable, which is essential for delivering responsive support." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) IF Iain F. Director > "Its development is stalled." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789955) HR Herman R. Owner > "Good options for login, account, master key or none" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807580) MV Mike V. Technical manager > "It is extremely expensive, especially for a small IT provider." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) AP Avery P. IT and Systems Analyst > "Software is more the most part reliable and consistent, and still receives active updates." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362) RO Rikiya O. IT support > "Introduction to users was not smooth in the past." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807564) RC Rj C. Service Manager > "Remote control is a must and this provides everything i need." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796461) SM Scott M. Owner > "Lately, I don't care for all the upselling. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800926) JM Jim M. CxO > "It offers quick insight to client computers." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422) RR Ruben R. IT Manager > "Also, the url itself is not easy to remember" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789726) [View Reviews](https://www.capterra.com/p/163344/N-sight/reviews/) JF Jake F. Second Line Sysadmin > "The level of customization allows tickets to be managed efficiently, making categorization, prioritization, and..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7061504) JF Jake F. Second Line Sysadmin > "Additionally, many ticket options, such as ticket types and classifications, must be created manually, which can..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7061504) JC Julee C. VP Client Services > "It enables us to efficiently manage client requests, deliver timely support, and create documentation that not..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7008883) DT Danny T. VP of Operations > "Too many lurched products that were bolted on and not natively integrated." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7062078) VR Verified Reviewer President > "It has all the features we want to have, from billing, ticketing, portals, etc." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7148653) DT Danny T. VP of Operations > "SOC team doesn’t use the PSA ticketing system at all." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7062078) JC Julee C. VP Client Services > "By moving to CW PSA, we were able to simplify our support department needs and ensure that we can consistently..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7008883) TB Thomas B. Risk and Compliance Consultant > "Also, if you are not hosting the instance yourself, getting backups is a real challenge." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6821304) JJ Joshua J. Director > "Workflows can do a lot, aligns to ITIL, can be built in a flexible way to support the needs of the business." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6831849) VR Verified Reviewer Help Desk Manager > "It looks really old and doesnt seem to have every really gone through a design change." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7053912) EW Eileen W. Senior Business Analyst > "It has many integrations across many softwares and highly customizable." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7119066) David H. Account Manager > "I find the program difficult for new hires to "jump in" on. " [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7016201) JC Julee C. VP Client Services > "We have been using PSA for nearly 13 years, and it has transformed the way we manage our business by consolidating..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7008883) VR Verified Reviewer Network and System Engineer > "Some of the integrations were not very meaningful." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6814440) DD Derek D. vCIO > "I like that ConnectWise PSA brings everything into one place, tickets, time tracking, projects, and billing." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6807662) AJ Andrew J. NOC Lead > "there are aspects like pods that you can't control granularly on tickets." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6803774) VR Verified Reviewer Help Desk Manager > "Its very easy to navigate, its intuitive and workflow rules or other items inside the system are very customizable." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7053912) KP Kayli P. Office Manager > "I find that ConnectWise PSA makes more problems than helps with the companies finances." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6794441) TB Thomas B. Risk and Compliance Consultant > "Connectwise support has also been one of the better supports in the MSP space." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6821304) FP Fernando P. Administrative > "The interface can be a bit overwhelming and takes time to get used to." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6445409) TB Thomas B. Risk and Compliance Consultant > "Tickets done in a way that makes sense with time tracking that is easy to use for the whole IT staff. " [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6821304) SY Seth Y. President > "This year, I made a regrettable decision: we transitioned our entire tech stack to ConnectWise, moving away from..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___5050105) DD Derek D. vCIO > "It helped us stay organized and improved our workflows, but there’s definitely room for improvement in areas like..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6807662) MA Mark A. Director of Business Development > "Integration with other customers' ticketing system is not available natively and requires costly 3rd party tools." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6062150) TW Tina W. Technician > "It has been one of the easiest in-office norms to acclimate to." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7061724) FB Fran B. Business Development > "There are some issues with latency and ability to use product services when updates have been released." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___5090168) CK Cassie K. Owner, PSA Consultant > "I've helped hundreds of MSPs find the value in their PSA by configuring it in the best way possible for their..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6584764) AV ASHLEY V. Office Manager > "The cost was a little high in my opinion." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6635406) VR Verified Reviewer Owner > "The software's automation features have saved me time, allowing me to focus on growing my business." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6317389) AJ Andrew J. NOC Lead > "complicated and outdated." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6803774) AZ Ana Z. It Administrative > "The intuitive interface and robust features make managing projects and clients a breeze." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6444533) AP Andrew P. It operations manager > "The overcomplicated backend." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6806177) EW Eileen W. Senior Business Analyst > "If setup correctly it's a powerful tool! " [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___7119066) AY Aleksandr Y. Chief Operation Officer > "Their billing structure, long contracts, and lack of a real partnership approach." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___5082622) DD Derek D. vCIO > "It helped us stay organized and save time with its automation features." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6807662) AY Aleksandr Y. Chief Operation Officer > "They made several accounting mistakes internally and tried to get me to pay for their mistakes." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___5082622) JP Jason P. Consultant > "Easy to use, simple learning curve in terms of configuration/implementation, godd support, great knowledgebase..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#SoftwareAdvice___6593530) VR Verified Reviewer Business Consultant > "You need to signup to trial different products which is slightly annoying." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___4953917) DD Derek D. vCIO > "Overall, ConnectWise PSA has been a solid tool for managing our IT services." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6807662) ST Serkan T. Senior Systems Engineer > "i dont know where to start, horrible support, arrogant technicians, you also need to fix the problem that they..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#SoftwareAdvice___4869021) TB Thomas B. Risk and Compliance Consultant > "It was my day to day work management platform and I have had very little complaints. " [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6821304) JD Joshua D. Tier 1 Helpdesk Technician > "The format of the notes when there is a long email chain can become cumbersome to parse through as well." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___3815697) CK Cassie K. Owner, PSA Consultant > "I like how focused ConnectWise PSA is around finance reporting." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6584764) Mitesh P. Senior Executive Business Operations > "Biggest con is there Help Desk Support system." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6215050) MA Mark A. Director of Business Development > "Setup was straightforward, CW has a great implementation team that works with your schedule and dives into the..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6062150) Jason M. Sales Manager > "The CRM function and lack of proper Marketing capabilities" [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___4052519) AV ASHLEY V. Office Manager > "Overall, I enjoyed using ConnectWise for all our client's needs." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6635406) DB Deborah B. Quoting & Procurement > "Tier 1 support is often very unhelpful, and it takes a while to get to Tier 2 sometimes." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___3610861) CH Christopher H. Systems Engineer > "I like how ConnectWise integrates other systems and applications to help keep lots of things in less windows." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___5044613) CW Christopher W. IT manager > "The administrative & management of the software is broken up in a way that can be confusing as well." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___3608917) SG Shaun G. Manager, Managed IT > "It's designed to be used by businesses like ours and meets nearly all our requirements without needing to be heavy..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___4815546) DB Deborah B. Quoting & Procurement > "The KB is very basic and not ideal for an MSP. " [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___3610861) AV ASHLEY V. Office Manager > "I enjoyed the ease of the navigating through the site." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6635406) PJ Phil J. CEO > "If you have a billing question or issue, nobody there takes responsibility for it." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___3814179) VR Verified Reviewer Systems Engineer > "Well known and trusted by my company and MSPs in general" [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6597543) BH Brian H. Escalation Engineer > "Level 1 support can be laughably bad at times." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___3634786) MT Marek T. CEO > "The platform's extensive range of features and functionalities provided a robust solution for managing my business..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___4792940) DC Daryl C. SVP, CTO > "Implementation, support and security teams are incapable of understanding basic high security enterprise..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#SoftwareAdvice___3517207) VR Verified Reviewer Business Development Representative > "I really like the real time monitoring and remote management." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6242498) RM Roger M. VP, COO > "There are things that are limiting like the dashboard functionality, reporting, customer portal options, knowledge..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___2780244) MT Micheal T. Marketing Director > "ConnectWise PSA makes work easier for us." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___6282088) EM Emily M. Communications Manager > "Set up was a hassle, the user interface looks old, and it was too cluttered and non-customizable." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___2898553) MT Marek T. CEO > "With its continuous updates and support, ConnectWise PSA proved to be a valuable asset in managing and growing my..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___4792940) Angela H. Office/Purchasing Manager > "I wish they had had better advice on the setup between Connectwise and Quickbooks as it took a while to get things..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___2867759) AS Alastair S. Customer Service Specialist > "That said, we never make the jump because the grass isn't usually any greener and Connectwise PSA does offer so..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___4328221) NN Nicholas N. IT Project Manager > "Which is done by the IT person usually first but the chat option can be tiresome sometimes." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___3188175) VR Verified Reviewer Business Consultant > "The experience seems a lot more 'complete' and is easy to understand." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___4953917) CM Charlie M. President > "Sell way over does the quoting feature (adding in so much functionality, complexity and cost that it is..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___2597152) MW Malith W. Senior Systems Consultant > "It's made my life easier a lot of times." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___5085332) MG Michael G. President > "The canned reported often lack some piece of information that we would like and they are not formatted properly to..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___2645621) JD Joshua D. Tier 1 Helpdesk Technician > "I enjoy the simplistic UI and how easy it is to navigate tickets and view everything you need to." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___3815697) BB Brandon B. VP of Operations > "Some of the (relatively) newer features and modules, Change Management for example, are not as intuitive as the..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___2786682) LS Lawrence S. R&D Manager > "The solution overall is great, nothing is perfect and it can most certainly improve on it's quirks." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___4840710) DP Danielle P. Admin Assistant > "The cost to create a custom report is very high!" [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___3006294) CW Christopher W. IT manager > "It is scalable in a technical sense since it is cloud based, and it is affordable compared to other solutions." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___3608917) DL Darrin L. Client Engagement Manager > "The lack of feature enhancements the last few years is noted. Since the sale of CW to Toma Bravo I don't believe..." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___2777703) CA Chris A. COO > "Support is quick and easy to access." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#SoftwareAdvice___5004920) FoB François B. Architect DBA > "The visual interface is in need of an overhaul, it is cluttered and not particularly user-friendly. " [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___2316306) DH Donna H. Director of Business Development > "It provides great information to us and our clients." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___4577114) CM Charlie M. President > "Third party integrators that don't play ball with Manage's team have their products harmed." [See full review](https://www.capterra.com/p/107931/ConnectWise-Manage/#Capterra___2597152) [View Reviews](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) ## User interface 4.29 (197) [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) 4.09 (275) ### Features N-sight RMM Top features 41/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/163344/N-sight/#features) ConnectWise PSA 31/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/107931/ConnectWise-Manage/#features) ### Recognition No recognitions have been awarded to N-sight RMM ConnectWise PSA is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support N-sight RMM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ConnectWise PSA Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details N-sight RMM - By N-able - Located in United States - Founded in ConnectWise PSA - By ConnectWise - Located in United States - Founded in 1982 ## Popular Comparisons [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (197)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $99/month Price $1.75 4.2 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-163344/N-central-vs-N-sight) [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[4.09 (275)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.1 Features 4.2 3.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-107931/N-central-vs-ConnectWise-Manage) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (197)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) $99/month Price $129/month 4.2 Features 4.4 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro) [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[4.09 (275)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) Contact vendor for pricing Price $129/month 4.1 Features 4.4 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/107931-207618/ConnectWise-Manage-vs-Syncro) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (197)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) $99/month Price $29/month 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163344-170401/N-sight-vs-ITGlue) [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[4.09 (275)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.1 Features 4.5 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/107931-170401/ConnectWise-Manage-vs-ITGlue) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (197)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) $99/month Price $129/month 4.2 Features 4.3 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-163344/Atera-vs-N-sight) [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[4.09 (275)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.1 Features 4.3 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/107931-144309/ConnectWise-Manage-vs-Atera) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (197)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163344-184229/N-sight-vs-NinjaOne) [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[4.09 (275)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) Contact vendor for pricing Price $67/month 4.1 Features 4.5 3.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/107931-141792/ConnectWise-Manage-vs-Pulseway) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (197)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $99/month Price $67/month 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-163344/Pulseway-vs-N-sight) [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[4.09 (275)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 3.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/107931-184229/ConnectWise-Manage-vs-NinjaOne)