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Alloy Navigator vs Motadata ServiceOps: Which is a better fit?

Updated on January 3rd, 2025
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What's your intended use case?
Summary
Features in ITSM
40
Best performer
43
  • Access Controls/Permissions
  • Capacity Management
40
43
  • Availability Management
  • Chat/Messaging
User satisfaction
4.5
User reviews61
Ease of use
4.2
Functionality
4.5
Value for money
4.5
Customer support
4.6
4.6
User reviews50
Ease of use
4.5
Functionality
4.5
Value for money
4.5
Customer support
4.5
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

Small, medium and large companies of all industries looking for an all-encompassing solution accompanied by a powerful, process automation system, 3rd-party integration and a flexible API.

SAARC, Middle East, Africa, SEA

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
108129
5 screenshots
153905
5 screenshots

Alloy Navigator

40/43
  • Availability Management
  • Chat/Messaging
  • Remote Access & Monitoring
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Capacity Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Drag & Drop
  • Help Desk Management
  • Incident Management
  • Inventory Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Prioritization
  • Problem Management
  • Project Management
  • Release Management
  • Reporting & Statistics
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide ITSM Software Features -

Motadata ServiceOps

40/43
Show ITSM Software Features +

Alloy Navigator

--

Motadata ServiceOps

--

Alloy Navigator
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Motadata ServiceOps
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Alloy Navigator
  • By Alloy Software
  • Located in United States
  • Founded in 2002
Motadata ServiceOps
  • By Motadata
  • Located in India
  • Founded in 2010
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