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Over 15,000 organizations worldwide across education, government, and commercial use Comm100, including IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.
Information Technology, Tech Support, Education, and Legal
A great asset to our website, very easy to use and the report it stores is very helpful.
What I dislike is that you cannot enlarge them via CTRL + scroll. You have to click on an entirely separate button ,which is hard to find and inconvenient to use.
We don't emphasize on the chat on our website, which is why we love the Comm100 is free. It does what it needs to do, and it does it very good, so why change.
It should not include users who have requested to chat and change their mind within 5 seconds. It reflects badly on a reports.
Most of the time its been very reliable with very little down-time. I like the ability to join or monitor a chat with great ease.
Also, maybe a alarm reminder if the client the agent is chatting with has not replied for more than 2 mins.
It's another tool we utilize to access a larger customer base and provide excellent customer service. Luckily this program is super easy to navigate around.
Sometimes some features are more difficult to find.
I love the impressive array of features including web search and chat, enhanced technical support, superior customer service, proactive lead generation, unparalleled efficiency.
I'm concerned about denser AI's potential for bias amplification, lack of transparency leading to black-box decision-making, and it's impact on job displacement and inequality.
My experience has been top notch and i will recommend business associates to give it a shot. I already recommended 6 of my close partners and they have very great experience as well.
It is risky to have all your eggs in one basket.
It gives me confidence that I can contact great technical support if I need help understanding the system.
Learning Curve: Acquainting yourself with all of its capabilities can be intimidating at first and require some patience and time.
I was satisfied with the precise and reliable responses provided by Denser AI, effectively addressing all my inquiries.
Prioritize real-user-identified key features according to your needs to find your best fit.
Comm100 Live Chat
Top FeaturesDenser AI
Comm100 Live Chat
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