# Compare Comm100 vs Gladly 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Comm100 and Gladly based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/108889-156723/Comm100-Live-Chat-vs-Gladly

---

# Comm100 vs Gladly Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Comm100Gladly2/4 selected

[Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/)[4.7 (108)](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/)

[Gladly](https://www.capterra.com/p/156723/Gladly/)[4.8 (138)](https://www.capterra.com/p/156723/Gladly/reviews/)

[## Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/)[4.7 (108)](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/)

Starting Price

$31.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [108 reviews](#user-reviews)

Positive

106

Neutral

0

Negative

2

[## Gladly](https://www.capterra.com/p/156723/Gladly/)[4.8 (138)](https://www.capterra.com/p/156723/Gladly/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

Based on [138 reviews](#user-reviews)

Positive

137

Neutral

1

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

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### Text

4.8 (5)

* * *

Starting Price

$25.00

Per User,Per Month

Free Trial

Free Version

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User rating

100%

of reviewers  
rated it above 4 stars

* * *

### Fin

4.6 (14)

* * *

Starting Price

$0.99

Usage Based,Per Month

Free Trial

Free Version

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User rating

93%

of reviewers  
rated it above 4 stars

* * *

### Bitrix24

4.2 (983)

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Starting Price

€61.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

### Zoho Assist

4.7 (1,369)

* * *

Starting Price

₹480.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 4,199 reviews from live chat software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Single Sign On

\--

Chat/Messaging

5.0

Real-Time Notifications

\--

Real-Time Monitoring

\--

Support Ticket Management

4.5

\--%Fit

Missing features

Feature ratings

Single Sign On

NA

Chat/Messaging

4.8

Real-Time Notifications

NA

Real-Time Monitoring

NA

Support Ticket Management

4.9

User satisfaction

User satisfaction

4.7

User reviews[108](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.6

User satisfaction

4.8

User reviews[138](https://www.capterra.com/p/156723/Gladly/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$31Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Thousands of organizations worldwide across education, iGaming, government, and commercial use Comm100, including Rackspace, CH Robinson, Kyndryl, Stanford University, and Global Affairs Canada.

Best for

We partner with SMBs and large Enterprise B2C companies in Retail, ecommerce, Travel and Hospitality as well as contact centers to keep up with today's customer needs.

## User reviews

Pros & cons

PH

Patrick H.

Sr. Digital Marketing Manager

> "One of the great things about chat is we get very pointed, specific questions based on where the customer is in..."

[See full review](https://www.capterra.com/p/108889/Comm100-Live-Chat/#Capterra___6333398)

TW

Terrum W.

Director

> "Unfortunately my business does not make enough income for me to be able to invest into something that can easily..."

[See full review](https://www.capterra.com/p/108889/Comm100-Live-Chat/#Capterra___4525798)

PH

Patrick H.

Sr. Digital Marketing Manager

> "Chat accomplishes that and more, helping us build stronger, more personalized relationships with our customers."

[See full review](https://www.capterra.com/p/108889/Comm100-Live-Chat/#Capterra___6333398)

Nujan S.

Managing Director

> "WordPress plugin was not updated for multiple years when I used this software."

[See full review](https://www.capterra.com/p/108889/Comm100-Live-Chat/#Capterra___3836617)

PH

Patrick H.

Sr. Digital Marketing Manager

> "Chat provided immediacy during the user experience and gave us"

[See full review](https://www.capterra.com/p/108889/Comm100-Live-Chat/#Capterra___6333398)

VR

Verified Reviewer

Customer Experience Manager

> "Reporting is very weak, it is very limited. "

[See full review](https://www.capterra.com/p/108889/Comm100-Live-Chat/#Capterra___3110035)

[View Reviews](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/)

KV

Kelly V.

Director of CX

> "The platform also allows us to scale our remote team and helps us identify when we need to schedule more coverage during peak call and text times."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7023758)

Vishvesh P.

Marketing Executive

> "First off the web interface only allows the user to access one web-page (tab) will crash if you access another page. If two pages are open at the..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7069037)

AD

Ashley D.

Customer Experience Manager

> "The reporting is incredibly detailed, giving us real-time visibility into performance, and the Task feature is a game changer — allowing us to..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7023700)

BR

Brian R.

Vice President, Customer Support

> "There are some apps that we were told had native integrations and some features that Gladly Help Center said came out of the box, but upon reaching..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7023647)

Vishvesh P.

Marketing Executive

> "Gladly's Empowering Enviroment improves customer service, enables more successful resolutions, reduces repeat contacts, and ultimately makes it..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7069037)

Vishvesh P.

Marketing Executive

> "The website also has no personality or design that would make it fun for me and my team when dealing with irate customers."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7069037)

SK

Stephanie K.

Senior Director of Customer Service

> "The system’s intuitive layout allows our agents to navigate customer interactions quickly and confidently, reducing friction and improving..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7097441)

JG

Joseph G.

Customer Experience Manager

> "What I did not like about Gladly was the reporting."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7026030)

RM

Ryan M.

Customer Experience Manager

> "As a Customer Experience Manager, I appreciate how it consolidates every channel into one timeline and provides advocates with the context they need..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___6883764)

FE

Floranch E.

CSR

> "The only thing I've noticed is that you can only open one tab at a time; if you open another, it will crash."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___4823733)

KV

Kelly V.

Director of CX

> "We are able to run reports based on Topics and other factors, giving us valuable insights."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7023758)

JT

Jessie T.

customer experience associate

> "Small complaint honestly, but I wish I could edit the appearance and ring tone as I prefer to work on screens in dark mode and the ring tone is not..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___3645759)

Haocheng L.

Research Team Lead

> "This enables my team to have a more efficient review of the communication with the customers, which helps to provide tailored and targeted..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___6522618)

CE

Celestine E.

Customer Service Representative

> "Sometimes when there is an update, the software just blackens and it affects the work even for a minute since we do live channels."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___4197935)

RM

Ryan M.

Customer Experience Manager

> "As someone who manages our internal knowledge base (Gladly Answers), I also appreciate how easy it is to build and maintain solutions that..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___6883764)

JM

Jane M.

Customer Representative

> "The only thing I did not like about this tools is the intergration of other useful tools at work such us Grammarly which would help save much time."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___4495508)

JV

JR V.

Customer Success Associate

> "I also like how all the actions with conversations are tracked so everyone can see what's going on with routing."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___6882385)

VR

Verified Reviewer

Team Lead

> "Reporting, it's hard to generate the per-hour reporting and small screen for writing an email."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___3979804)

AD

Ashley D.

Customer Experience Manager

> "It’s modern, intuitive, and built with CX teams in mind."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7023700)

CM

Catherine M.

Customer Service Representative

> "I don't like that whenever the page refreshes it removes the recent characters we typed in.2."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___4511821)

KV

Kelly V.

Director of CX

> "Gladly has continued to make our work lives significantly more efficient and organized."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7023758)

KW

Kennedy W.

Customer Advisor

> "The software can lag at times when sending emails."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___3581653)

JG

Joseph G.

Customer Experience Manager

> "Our experience was good, but there are other platforms in the industry that can provide the same experience and more."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7026030)

AB

Analyn B.

CSR

> "System errors sometimes and logged when full of tasks"

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___4479109)

JM

Josie M.

Custom Diet Plan Trainer

> "I liked that I could see all emails from everyone in the company."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7037963)

LT

Lindsey T.

Customer Care Associate

> "I don't love that chatting system sometimes because customer's sometimes don't see our chat or they get lost somewhere within the chat or get timed..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___3304093)

Benjamin D.

Sr. Director of Customer Experience

> "We handle oall of our volume via Gladly."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7037937)

KN

Karla N.

Manager

> "I don’t like how it won’t show you or it isn’t clear if the member replied already"

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___3796107)

Saskia M.

Senior Director Sales Marketing

> "The time-saving features are second to none; being able to switch between projects on the fly has saved me and my coworkers many hours that we would..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___4999277)

DH

David H.

Customer Experience Advisor

> "Occasional glitches, like missed calls without ringing are the only drawback after nearly a year of use."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___3301684)

EGV

Erlan Gino V.

Install representative

> "I am able to see call logs, emails, and notes in the same place, and make a good follow up to the current state of the request."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___6057408)

TC

Taylor C.

CXA

> "The ringtone of calls is horrible."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___3762199)

FE

Floranch E.

CSR

> "I like how simple and easy to use this tool is; the integration of all channels, whether phone, SMS, chat, or email, is a plus point; we can attend..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___4823733)

RF

Robbie F.

Customer Service Rep

> "Not really any CONS, sometimes the system will just close or disconnect call for no reason"

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___3301664)

JR

Jennifer R.

Director of Ecommerce

> "Overall our experience with Gladly has been a very positive one and we look forward to continue the long term partnership for years to come."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___7023727)

MN

Missy N.

Customer Service Rep

> "I really don't know of any any features that I just don't like about Gladly"

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___4543985)

JJ

Jonathan J.

Customer Advocate

> "Gladly has become my daily tool to accomplish my duties through ticket organization, chat interaction and phone call reach."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___5039320)

LF

Laura F.

Customer Care Associate

> "Customer not able to see us writing them back"

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___3302916)

JV

JR V.

Customer Success Associate

> "I really love gladly and I have had a great experience with it, especially using the admin level."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___6882385)

AS

Alaysia S.

Customer Service Representative

> "Looking at a white screen all day is hard on the eyes"

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___3301840)

DH

David H.

Customer care supervisor

> "It is helping us distribute the interaction load between several departments, tiers and agents, also the addition of a digital calling interface..."

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___4346965)

KJ

Kat J.

Customer Relations Manager

> "One word - TERRIFIC"

[See full review](https://www.capterra.com/p/156723/Gladly/#Capterra___3302020)

[View Reviews](https://www.capterra.com/p/156723/Gladly/reviews/)

## User interface

[Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/)

4.69 (108)

[Gladly](https://www.capterra.com/p/156723/Gladly/)

4.82 (138)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Comm100

Top features

32/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/108889/Comm100-Live-Chat/#features)

Gladly

20/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/156723/Gladly/#features)

### Recognition

No recognitions have been awarded to Comm100

No recognitions have been awarded to Gladly

### Deployment & support

Comm100

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Gladly

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Comm100

-   By Comm100 Network Corporation
-   Located in Canada
-   Founded in 2009

Gladly

-   By Gladly Software
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/)[4.69 (108)](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

$31/month

Price

$8.75/month

4.5

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/108889-135003/Comm100-Live-Chat-vs-Slack)

[Gladly](https://www.capterra.com/p/156723/Gladly/)[4.82 (138)](https://www.capterra.com/p/156723/Gladly/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,071)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Contact vendor for pricing

Price

$39/month

4.8

Features

4.4

4.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/156723-164283/Gladly-vs-Zendesk)

[Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/)[4.69 (108)](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$31/month

Price

$15/month

4.5

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-108889/LiveAgent-vs-Comm100-Live-Chat)

[Gladly](https://www.capterra.com/p/156723/Gladly/)[4.82 (138)](https://www.capterra.com/p/156723/Gladly/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Contact vendor for pricing

Price

$25/month

4.8

Features

4.4

4.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-156723/Salesforce-vs-Gladly)

[Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/)[4.69 (108)](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/)

vs

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

$31/month

Price

$25/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-108889/LiveChat-vs-Comm100-Live-Chat)

[Gladly](https://www.capterra.com/p/156723/Gladly/)[4.82 (138)](https://www.capterra.com/p/156723/Gladly/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Contact vendor for pricing

Price

$15/month

4.8

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-156723/LiveAgent-vs-Gladly)

[Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/)[4.69 (108)](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/)

vs

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

$31/month

Price

$0/month

4.5

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/108889-144040/Comm100-Live-Chat-vs-Tidio-Chat)

[Gladly](https://www.capterra.com/p/156723/Gladly/)[4.82 (138)](https://www.capterra.com/p/156723/Gladly/reviews/)

vs

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Contact vendor for pricing

Price

$25/month

4.8

Features

4.5

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-156723/LiveChat-vs-Gladly)

[Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/)[4.69 (108)](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,071)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$31/month

Price

$39/month

4.5

Features

4.4

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/108889-164283/Comm100-Live-Chat-vs-Zendesk)

[Gladly](https://www.capterra.com/p/156723/Gladly/)[4.82 (138)](https://www.capterra.com/p/156723/Gladly/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Contact vendor for pricing

Price

$19/month

4.8

Features

4.3

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-156723/Freshdesk-vs-Gladly)

[Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/)[4.69 (108)](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/)

vs

[Intercom](https://www.capterra.com/p/134347/Intercom/)[4.51 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

$31/month

Price

$39/month

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/108889-134347/Comm100-Live-Chat-vs-Intercom)

[Gladly](https://www.capterra.com/p/156723/Gladly/)[4.82 (138)](https://www.capterra.com/p/156723/Gladly/reviews/)

vs

[Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Contact vendor for pricing

Price

$25/month

4.8

Features

4.7

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/156723-202528/Gladly-vs-Milvus)