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Over 15,000 organizations worldwide across education, government, and commercial use Comm100, including IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.
Dashly works perfectly for small and medium-size SaaS companies and all size e-commerce customers who want to manage all marketing automation instruments in one administration panel.
A great asset to our website, very easy to use and the report it stores is very helpful.
What I dislike is that you cannot enlarge them via CTRL + scroll. You have to click on an entirely separate button ,which is hard to find and inconvenient to use.
We don't emphasize on the chat on our website, which is why we love the Comm100 is free. It does what it needs to do, and it does it very good, so why change.
It should not include users who have requested to chat and change their mind within 5 seconds. It reflects badly on a reports.
Most of the time its been very reliable with very little down-time. I like the ability to join or monitor a chat with great ease.
Also, maybe a alarm reminder if the client the agent is chatting with has not replied for more than 2 mins.
It's another tool we utilize to access a larger customer base and provide excellent customer service. Luckily this program is super easy to navigate around.
Sometimes some features are more difficult to find.
Perfect for my web chat but also as my omnichannel and the ability to set up the welcome bots so easily is a major improvement over what I was using before.
Communication has sadly been one of the poorer elements of Dashly.
We've been looking for a good customer support platform and one that can help us manage our social media accounts. We've tried it out and we're very pleased with the results.
So no code skills required. Dashly helped to convert the new visitors from paid ads into leads.
Dashly's customer service was superb in ensuring that it was the best solution for my particular needs. Within minutes, my new live chat widget was up and running on my website.so i like the tool.
It doesn't have many must have feature like Twitter, Text(SMS) and Whatsapp integrations. You can block or report abuse any chat.
I found the guides they have super helpful and the process was painless. I also love the pricing as I've been paying for basic features on Intercom for years now.
We waited a long time for integration with the telegram bot, but the problem was quickly solved.
Prioritize real-user-identified key features according to your needs to find your best fit.
Comm100 Live Chat
Top FeaturesDashly
Comm100 Live Chat
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