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Over 15,000 organizations worldwide across education, government, and commercial use Comm100, including IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.
End-to-end WhatsApp API solution for SMBs across the globe. Trusted by the fastest-growing brands in over 100+ countries
A great asset to our website, very easy to use and the report it stores is very helpful.
What I dislike is that you cannot enlarge them via CTRL + scroll. You have to click on an entirely separate button ,which is hard to find and inconvenient to use.
We don't emphasize on the chat on our website, which is why we love the Comm100 is free. It does what it needs to do, and it does it very good, so why change.
It should not include users who have requested to chat and change their mind within 5 seconds. It reflects badly on a reports.
Most of the time its been very reliable with very little down-time. I like the ability to join or monitor a chat with great ease.
Also, maybe a alarm reminder if the client the agent is chatting with has not replied for more than 2 mins.
It's another tool we utilize to access a larger customer base and provide excellent customer service. Luckily this program is super easy to navigate around.
Sometimes some features are more difficult to find.
Its easy and accurate and has given us good results in reaching out to customres. Customres are happy and so are we.
FRAUD Company - read this review seriously if you are going for wati.
The sysem is really stable, they provide an app, excellent price good plans. Great features like bot and flow builder.
Support has gone towards WORSE in the last 2 years since we're using it.
Their support team has been responsive and helpful throughout the setup and use of the product. WATI’s features have proven to be very effective in improving our customer service efficiency.
I have to admit that I was skeptical at first when the company suggested we try WATI.
The ease of the dashboard and how simple it is to use compared to other software. Super quick Support team and our Account Manager has been really helpful.
Moreover, the prepaid plan makes it difficult to launch sudden high-volume campaigns without recharging.
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