# ClinicSource Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ClinicSource Software - reviews, pricing plans, popular comparisons to other Mental Health products and more.

Source: https://www.capterra.com/compare/109730-158837/ClinicSource-vs-webABA

---

# 

 ClinicSource Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ClinicSource

## What is ClinicSource?

ClinicSource provides a fully-integrated online EMR and practice management system for therapy practices of any size. ClinicSource helps providers spend more time with patients and less time on paperwork. Thousands of therapists nationwide benefit from the easy-to-use web-based software, which empowers providers to streamline and integrate all of their scheduling, documentation and billing. ClinicSource is fully HIPAA compliant and ONC-ACB 2014 certified. It serves mental health practices.

## What is ClinicSource used for?

[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/)[Mental Health](https://www.capterra.com/mental-health-software/)

Top alternative

Featured

Overall rating

Based on 91 user reviews

Reviews sentiment

Positive

62%

Neutral

18%

Negative

21%

Starting price

$79.95

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ClinicSource?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ClinicSource.com&name=ClinicSource)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClinicSource

3.7 (91)

VS.

[4.6 (2,822)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$79.95

Per User, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (91)

Ease Of Use

4.4 (526)

Value For Money

3.5 (72)

Value For Money

4.3 (407)

Customer Service

3.6 (81)

Customer Service

4.4 (481)

## ClinicSource alternatives

Highest Rated

[4.7 (958)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting price

$49.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (1,030)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting price

$58.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/109730/ClinicSource/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.4 (19)

78.95% of 19 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Customizable Templates

3.9 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

EMR/EHR

3.3 (14)

92.86% of 14 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

Appointment Scheduling

3.8 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Initial Assessments

3.8 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Treatment Planning

3.8 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Create treatment plans that document interventions and outcomes to track patient progress

ClinicSource 66 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Private online space that lets businesses securely share documents and provide information access to clients

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Electronically collect payments for goods or services

Digitally sign online documents

Create and securely store digital patient records

Database of frequently used, popular workout routines

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Designed for the use of occupational therapists

Designed specifically for physical therapy practices

Designed for the use of speech therapists

Establish measurable goals and objectives and track their progress over a specific period of time

Compliant with HIPAA, which sets standards for sensitive patient data protection

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Access software remotely via mobile devices

Manage and support multiple locations

For practices with multiple providers

Allow users to create, edit, and sort multiple notes

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Track and organize physician schedules and pertinent information

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

3.7 (88)

3.7

Based on 88 reviews

## Pricing

Value for money

3.5 (72)

[View pricing plan details](https://www.capterra.com/p/109730/ClinicSource/pricing/)

Therapy EMR Pricing

$79.95

Per User,Per Month

It includes:

-   1 User Account
-   1 Billing Location
-   Initial Remote Training
-   1 GB Storage
-   $0 Set-up Fees
-   Nightly Backups

Value for money

3.5 (72)

3.5

Based on 72 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (81)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (81)

3.6

Based on 81 reviews

## User reviews

Overall rating

3.7

Based on 91 reviews

Filter by rating

5(39)

4(17)

3(16)

2(7)

1(12)

Mentioned topic

Sorted by most recent

Ashley E.

Founder and SLP

Hospital & Health Care

### "There are better EMR options available"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

March 25, 2026

ClinicSource was okay in the beginning. I chose it because I had previously used it at other job sites. It was less than exceptional. The price increased approximately $5/month, but there were no updates to the system. They charge for every extra service.

Pros

I liked the accessibility to speech language assessment templates, goals, and reports that were available.

Cons

The billing process for the subscription and how previous payments were still stored in their system even after new ones were assigned. The lack of communication within the company after services had been canceled. I was charged at least 3x for services that had been cancelled and confirmed via email. The lack of personalization with documents and also the site itself. No mobile app option available.

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reasons for choosing ClinicSource

It was the last EMR I used at a previous job

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RT

RACHEL T.

Clinical Director

Mental Health Care

### "A nightmare!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 15, 2025

I purchased Clinic Source services over two years ago with the intention of streamlining my psychotherapy practice. The sales presentation was compelling, and we were assured that any system issues could be addressed through necessary modifications. We were also told that this software was specifically designed to support psychotherapy practices. Unfortunately, these statements proved to be inaccurate. From the outset, we experienced numerous difficulties, including billing problems, a lack of integration between different areas of the program, inaccurate reports, incorrect accounts receivable data, and missing diagnostic codes in documentation. Out of necessity, I personally learned how to create and modify documents, despite not being a computer expert, which required a significant amount of time and effort. Due to inaccuracies in basic documents, the program was not functional without these modifications. The system was exceedingly complex and added numerous steps, which compelled us to hire additional staff to manage the practice effectively. When contacting support, we were often directed to the message board, where if enough users submitted similar requests or issues, consideration might be given. I also submitted a detailed letter outlining our experiences and highlighting that much of the program was not well-suited for behavioral health providers. I requested specific improvements to reduce the many extra steps required to operate efficiently. The company responded by acknowledging that their current platform falls short for behavioral health providers and stated that they do not have immediate plans to address these concerns, but would notify us if they made updates. Anyone familiar with the complexities involved in switching EHR systems understands how costly, time-consuming, and stressful this process can be. I strongly advise against using this program if you are a behavioral health provider. It has been a challenging experience and cost us thousands of dollars and considerable time in efforts to make it work. I am pleased to share that we have now found an excellent EHR system at a reasonable price that has greatly streamlined our practice management. When the company itself admits that their EHR is inadequate for behavioral health, it serves as a clear warning.

Pros

Integrated software, billing, clinical documentation, scheduling. Good marketing. Friendly staff, good onboarding.

Cons

Not suited for Behavioral Health providers. This software added a significant amount of work in managing the practice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

David H.

\-

Hospital & Health Care

### "ClinicSource just doesn't care about Speech Therapy / SLP practices / SLPs!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

April 17, 2025

Really terrible experience. It would be one thing if they cared / were trying at all, but they clearly just were wanting to raise prices and milk users for every last dollar. Even when we had decided to leave, they tried to hold our data hostage.

Pros

Clinic Source was better than hand written notes. Allowed us to digitize our legacy hard copy - driven practice.

Cons

Customer Service just didn't care! We asked for basic help and it took forever. Clearly not focused on speech therapy / SLPs (or OTs / PTs either).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Leonardo P.

Management Accountant

Hospitality

### "A Mixed Bag for Therapy Practices"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 15, 2025

Appreciate its integration of treatment plans with session notes, customizable templates, and detailed user permission controls

Pros

ClinicSource has received positive feedback for its user-friendly interface and customization options.

Cons

There have been complaints about difficulties in accessing backup data after contracts end

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Robyn D.

speech therapist and owner

Education Management

### "I do not recommend."

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 10, 2025

It served its purpose for the time I needed it. It was frustrating to have to 'email' the families their tx notes. I did not like the simplicity of it as it didn't have any bells and whistles.

Pros

I didn't like it. But the only good thing was it was cheap.

Cons

I didn't like that forms had to be created. I didn't like that it was basic and unprofessional look of it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Michelle K.

Office manager billing specialist

Medical Practice

### "It does the job "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 10, 2025

6 out of 10. It worked, just hasn’t been my favorite to work with

Pros

Easy to schedule appts, everything user friendly minus billing

Cons

Could never figure out how to bill the insurance so he a secondary software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Michelle K.

Billing Specialist

Medical Practice

### "Do Not Waste Your Money"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 1, 2025

Negative. My experience, from a billing perspective, has been awful.

Pros

Absolutely nothing. Especially from a billing perspective, this app makes no sense.

Cons

Very slow, times out in the middle of posting payments/adjustments, times out while therapists are writing notes, no ledger for billing, you can write a note in a payment, but can't run a report for the notes. ClinicSource, from a billing perspective, is the worst software I have ever worked with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SV

Stephanie V.

Speech-Language Pathologist

Medical Practice

### "Speech-Language Pathologist"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

March 11, 2025

I used ClinicSource as a novel clinician. ClinicSource was the first EMR system I used. At the time, ClinicSource was efficient; however, once I used a different EMR system, I realized how much I disliked ClinicSource.

Pros

ClinicSource provided an easier overview of daily appointments and check-ins and cancellations.

Cons

Data collection on ClinicSource was not user friendly. It did not provide sufficient viewpoints of the data and therapists had to calculate the percentages when completing progress notes and re-evaluations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mark S.

Physical Therapist

Medical Practice

### "Great calendar but slow system. "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

March 3, 2025

I became very efficient with it after working with it for a while. However, I utilized many self-learned shortcuts and learned to avoid things that would cause the system to struggle. The slowness and bugs that resulting in lost documentation/time were very frustrating. Overall, I enjoyed the calendar/schedule interface but was frustrated by the slowness of the system and how it slowed down documentation.

Pros

The ease of managing and viewing the schedule, finding basic patient information for quick contact, referring physician information, and tracking authorizations from the calendar. I liked the readily available text boxes and how easier they were to use along with the "copy forward" option.

Cons

The consistent freezing of the software during high volume times was a huge problem for being productive as a therapist (almost every Monday, many days first thing in the morning, and often times on Fridays too). This freezing also occasionally caused loss of documentation that required being rewritten (which was greatly frustrating when an entire evaluation was lost). The difficulty/slowness of finding documents that had been scanned into the patient file as attachments. The organization was not great for attachments, and it would have been easier to find things if there was an "expand all" option for the categories. The slowness of modifying the evaluation templates while writing an eval. The evals also start freezing on you if you are copying from a personal template. Not being able to minimize areas that were not going to be used during the eval (so having to scroll past them every time). Also, having to load multiple pages/screens before getting to work on each daily note definitely slowed down the documentation, rather than opening the note and being able to do everything within the same page/screen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MN

Mary N.

Pediatric Occupational Therapist

Medical Practice

### "ClinicSource "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 26, 2025

Pros

I liked the simplicity of using ClinicSource.

Cons

I didn't like how I was unable to pull forward from previous documents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/109730/ClinicSource/reviews/)

Popular comparisons

[EHRYourWay vs ClinicSource](https://www.capterra.com/compare/109730-118789/ClinicSource-vs-EHR-YOUR-WAY)

[Alleva vs ClinicSource](https://www.capterra.com/compare/109730-180899/ClinicSource-vs-Alleva) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)