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BlueFolder vs SAWIN: Which is a better fit?

Updated on September 29th, 2024
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Summary
Key features rated by users
Features selected based on 1,470 reviews from Service Dispatch users.
% Fit
Not enough reviews
Feature ratings
Scheduling
4.6
Mobile Access
4.2
Billing & Invoicing
3.9
Calendar Management
4.6
Customer Database
4.4
% Fit
Missing features
Not enough reviews
Feature ratings
Scheduling
5.0
Mobile Access
--
Billing & Invoicing
5.0
Calendar Management
NA
Customer Database
5.0
User satisfaction
4.7
User reviews73
Ease of use
4.7
Functionality
4.3
Value for money
4.6
Customer support
4.7
4.4
User reviews11
Ease of use
4.4
Functionality
4.1
Value for money
4.4
Customer support
4.2
Price starts from
--
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

BlueFolder is an excellent fit for equipment-centric service teams in industries like facilities maintenance, equipment maintenance, warranty service, and more.

Field service management solution that enables HVAC, plumbing, telecom, and other industries to manage inventory, finances, customer relationships, and more.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
video-977d5828-4372-454d-452f-08dbf06e2b0f
Alex Y
COO
5.0

Aleksandr Y.: My name's Aleksandr. I'm the Chief Operations Officer for Made By WiFi, and I would rate BlueFolder a five out five. Before BlueFolder, we were using ConnectWise. The problems we were having with ConnectWise, was it was a bit too expensive for our needs and very cumbersome. It's a very complicated program that wasn't a right fit for a company of our size and of our needs. We chose BlueFolder because of the sales process. We found them to be very flexible with our needs. They gave us a demo, a free demo that they allowed us to hold onto for about two months. The setup process was incredibly easy and it fit our needs perfectly. There was no added fluff and there weren't any features that we didn't need to use, so we're fully utilizing the program. BlueFolder offered us a few instructional videos and sessions in order to get ourselves turned up, but the process was so easy. I got it done in one evening, importing a few spreadsheets, getting all my information up and running. I never even had to take the onboarding courses because it was pretty straightforward. We were up and running within a day. With BlueFolder, I would recommend really looking internally and considering your needs, in terms of how you want to use the program and how you want to integrate it too. It's limited, in terms of the integrations it offers, at least compared to what we were doing with ConnectWise before. And also, the program, like I said, it's limited in its functionality, so it may not be a perfect fit for everyone. Definitely go through the sales process, take the onboarding courses, and try to make sure that it fits your needs exactly. It's not going to offer you any fluff, but at the same time, there aren't a lot of extra features that some other programs offer that may be useful for certain companies.

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5 screenshots
249740
2 screenshots

BlueFolder

15/47
  • Accounting Integration
  • Automated Scheduling
  • Client Portal
  • Customer Database
  • Customer History
  • Customer Management
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Electronic Payments
  • Electronic Signature
  • GPS
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Tracking
  • Location Tracking
  • Mobile Access
  • Performance Metrics
  • Project Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Route Optimization
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Technician Management
  • Time Tracking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Billing & Invoicing
  • Calendar Management
  • Contract/License Management
  • Customizable Forms
  • Customizable Reports
  • Historical Reporting
  • Maintenance Scheduling
  • Real-Time Data
  • Status Tracking
  • Third-Party Integrations
  • Work Order Management
See All features
Hide Service Dispatch Software Features -

SAWIN

Top Features
17/47
Show Service Dispatch Software Features +

BlueFolder

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SAWIN

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BlueFolder
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SAWIN
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BlueFolder
  • By BlueFolder
  • Located in United States
  • Founded in 2003
SAWIN
  • By SAWIN Service Automation
  • Located in United States
  • Founded in 1984
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