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Revenue Cycle Management and Medical Providers
TriMed serves independent practices across the United States, ranging in size from 1 provider to 400+ providers.
Ease of use of the software product and superior tech support. Whenever I have a question, someone is always available to help me resolve my issues.
There are 3 levels of service/features/prices. We had a catastrophic failure of our previous practice management system and had to quickly choose software to meet our needs.
I have to say that TotalMD has been the best and easiest by far, who would have known that an affordable system would be the best. I started with the basic and just upgraded to the Avanced version.
My last program was discontinued and I was panicking because of my lack of knowledge of computers.
Super friendly and helpful. Support is always easy to get ahold of, If I have ever had any issues they have been able to find a solution quickly.
That was the biggest factor of frustration for my staff. It was all too time consuming when they needed to answer patient questions about payments, etc.
A very feature rich program for an affordable price. They also have fantastic customer service and support that is completely US based.
The reports are not very good and when we set up, we had alot of problems that had to be dealt with during our training period, consequently our training was a little poor.
The system is easy to set up, and easy to use. The reporting is superb, if you can dream it up, you can make it happen with report builder.
The most frustrating thing is there are not tons of users in my immediate area.
Wonderful software and even better support team. I would recommend this product and company to any medical group out there.
Nothing that any other EHR also has as problems.
When we have needs to document our quality initiatives and report quality measures the Trimed team have been great at using our EHR to help us track and report those measures.
I miss the user conferences. Maybe they could set up Zoom.
They are quick and responsive to our feedback. Their staff is not only super knowledgeable, but kind and warm.
Anything that I don’t like they can usually fix. I don’t like that allergies is not visible at all times.
TotalMD
TriMed Complete
Top FeaturesTotalMD
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TriMed Complete
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