# Compare RXNT vs TherapyNotes, LLC 2026 | Capterra > Unsure of what to choose? Check Capterra to compare RXNT and TherapyNotes, LLC based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110018-118981/rxnt-vs-TherapyNotes-com --- # RXNT vs TherapyNotes, LLC Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RXNTTherapyNotes, LLC2/4 selected [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) [## RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $319.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment JL KC Based on [495 reviews](#user-reviews) Positive 428 Neutral 31 Negative 36 [## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price $59.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [955 reviews](#user-reviews) Positive 899 Neutral 28 Negative 28 What’s your intended use case? ## Summary * * * Features in Mental Health EHR Software Best performer 30 / 33 Only RXNT - Customizable Reports - For Substance Abuse Therapy - Medication Alerts/Warnings 25 / 33 Only TherapyNotes, LLC - For Group Therapy User satisfaction User satisfaction 4.3 User reviews[495](https://www.capterra.com/p/110018/rxnt/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.2 User satisfaction 4.7 User reviews[955](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $319Per User, Per Month - Free version - Free trial Price starts from $59Per User, Per Month - Free version - Free trial Best for Best for RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States. Best for Psychologists, therapists, psychiatrists, social workers, and mental health professionals. ## User reviews Pros & cons JL John L. Psychiatrist > "I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) TA Tea A. Physician > "does not have option to record consultation, it can be done only from phone and very poor futures and takes too long," [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7031837) KC Keisha C. Clinical Manager > "It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179) JH Julie H. Family Resource Coordinator and Autism Referral Navigator > "Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6325684) VR Verified Reviewer PMHNP > "I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553) BL Ben L. Nurse practitioner > "There are certain things that guy can't do on the mobile version that only the desktop works." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615) SH Stacy H. RN > "It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) SH Stacy H. RN > "With any new system and never have seen the screens before, it was a bit overwhelming." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) CD Chris D. Owner > "RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) MM Marino M. Psychiatrist > "I travel a lot and the control system that they have now does not work for me" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593) GH Gretchen H. Nurse practitioner > "just beginning but training with \[sensitive content hidden\] has been very helpful and supportive, choosing multiple encounters..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7073749) KC Keisha C. Clinical Manager > "It wasn't as seamless to navigate the patient management portal." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179) JL John L. Psychiatrist > "The scheduling module is a breeze, adding patients to the schedule is straightforward." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) CD Chris D. Owner > "There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) GG Greg G. Optometrist > "RXNT works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6471305) MM Marino M. Psychiatrist > "They suspended the service without previous notice affecting my patients and not because me." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593) AS AMY S. Intake coordinator > "RXNT is making my job more efficient and saves me a lot of time for other tasks." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) BJ Bayan J. Physician > "Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484) JL John L. Psychiatrist > "The module I use the most and like the best is the eprescription, including controlled substances." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) JM Jorge M. Medical director > "The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5062916) AS AMY S. Intake coordinator > "Being able to take payments without going to another site is very time saving. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) HM Hinmoy M. Regional Medical Officer > "The e-consent can be tricky, if you press the wrong button it deletes the patient. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6373258) KB Kevin B. Optometrist > "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7043827) BS Britany S. Owner, APRN > "Patients are more often than not not able to register for their portal or fill out paperwork." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) KM Karen M. Billing Specialist > "It is very time saving for the backend biller and payment poster." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7024907) BJ Bayan J. Physician > "The version I'm using did not connect directly with my electronic health record." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484) JM John M. Physician > "From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) BS Britany S. Owner, APRN > "I have been using this software for over a year for my practice and they still have not been able to get it fully setup for me." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) SH Stacy H. RN > "Overall, this has a good system for us after learning how to effectively use it and working out the kinks in the beginning." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) EF ELyse F. Executive Director > "It can be very confusing if you do not have information entered clearly and correctly for your patient" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289) LA Lisa A. PMHNP > "Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070) AM Angela M. RN clinical director > "the code does not always work for log in access." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6425129) BM Brandon M. Medical Assistant > "Our clinic runs smoothly thanks to RXNT." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7025132) PW Portia W. clinical manager > "times out if staff does not use within a certain time frame" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6652430) AS AMY S. Intake coordinator > "RXNT has made my job much easier and streamlined." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) PD Peter D. physician > "It strikes me as irresponsible if a business can be called irresponsible. And they are I the health care business." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6626133) VR Verified Reviewer PMHNP > "I have used RXNT for close to 8 years and it is my favorite prescription platform." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553) JM John M. Physician > "The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) JL John L. Psychiatrist > "I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) CA Corinne A. Medical Director > "Also, when the sales representative discussed the products, they did not mention anything about the 14 month commitment to..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552) JH John H. Hospice Physician > "I use RXNT daily and rarely have problems." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7022609) LB Lori B. Owner, Nurse practitioner > "The number of clicks to do anything is a definite time suck. And few of my patients are able to easily get into the patient..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4944739) LA Lisa A. PMHNP > "The customer service team is also very responsive, which makes a big difference." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070) JS Jesse S. Physician > "From the start it was clunky, pt feedback on the experience signing up was terrible." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___6536080) MH Michelle H. RN > "Ease of usage, user friendly, helps with workflow, easy to e-prescribing." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7057083) JK John K. Psychiatrist > "I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5057661) JL John L. Psychiatrist > "It worked flawlessly even while oversees on vacation." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) CA Corinne A. Medical Director > "They frequently have notifications for “outages” it is a really laborious process to set up trainings or get any kind of..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552) TO Tim O. Chemical Dependency Counselor > "Patient records are easily accessible. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7009385) BS Britany S. Owner, APRN > "Doesn't work for patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) TF Theresa F. Credentialing Manager > "The reports are easy to run, and we will be learning new ones once the other modules are purchased." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922) EP ELI P. ED > "We were unable to use the system as to which it helps us prescribe medication to our hospice patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6047946) MS MARTHA S. physician > "There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477) GZ Gene Z. Physician > "Can not loft template." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6405749) MS MARTHA S. physician > "The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477) BS Britany S. Owner, APRN > "I am in the process of switching now and wish I would have never started with this company in the first place." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) YM Yuhura M. Director of Clinical Services > "I appreciate the fact that other pharmacies are easily accessible as an option for narcotics." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6537369) CO Carolina O. Medical Assistant > "loading time for somethings are slow" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394) TF Theresa F. Credentialing Manager > "I like the ease of scheduling and patient follow up." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922) SN Sarah N. FNP > "They are frequently glitchy, with error messaged, unable to address issues, wait time for resolution is days to weeks, I am..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238) SN Sam N. CEO > "Very good integration between EJR and PM" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442) TG Tara G. MD > "No care on the part of the support team, still has not been resolved in over a month, leading my practice to find another..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4124337) MH Michella H. CNM > "It appears that security is fine." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) LT Lauren T. Med director > "Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002) EF ELyse F. Executive Director > "My overall experience is this is a very helpful tool for our agency to use as a hospice. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289) MD Mamadou D. Medical provider > "They will lock you in a 1 year contract without telling you until you try to cancel." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4820592) KL Kim L. Nurse Practitioner > "I love the templates for charting which gives me access to the diversity of my patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410) PB Patric B. Licensing and Certifications Manager > "Lack of demographic information and outcome data." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4759476) ZS Zaporia S. Nurse Practitioner > "Easy, fast and it integrates with my charting system" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6338433) KL Kim L. Nurse Practitioner > "The billing portion was complicated but I no longer use that feature." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410) RH Rachel H. PMHNP > "RXNT is safe and secure, yet still easy to use after setup. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7004323) LT Lauren T. Med director > "Poor to mediocre at best due to the delays in functionality." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002) CO Carolina O. Medical Assistant > "the layout of the page is neat and efficient." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394) HL Holly L. aprn > "Issues with billing that are difficult to navigate" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5034884) MH Michella H. CNM > "I really do love the controlled substance process." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) SN Sarah N. FNP > "It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238) MH Michella H. CNM > "The customer support is great." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) AJ Amanda J. Owner > "You are basically on your own to try to navigate this horrendous system." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6175169) BL Ben L. Nurse practitioner > "Easy to use." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615) MD Mamadou D. Medical provider > "I waited for 8 weeks and my template was still not made." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4820592) [View Reviews](https://www.capterra.com/p/110018/rxnt/reviews/) BH Bhumi H. Operations Specialist > "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) Michelle G. Therapist > "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) Ali R. LMFT > "Also, I learned that they can handle my Medicare billing which I had no idea about." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) JM Jessica M. Licensed Professional Counselor > "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) AW Ashley W. Owner > "The price is fair for the amount of functionality, reliability, and support included." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) MB Melissa B. Speech-Language Pathologist > "Her customer service alone is reason enough for me to continue my TherapyNotes subscription." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) Michelle G. Therapist > "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AK Alexander K. Counsellor > "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) DK Darcie K. HIM Director > "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) BM Bridget M. Owner > "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984) ML Mika L. Biller > "It doesn't allow you to add a new intake appointment for EAP services." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) AW Ashley W. Owner > "The client portal is straightforward and easy for clients to use, with very few issues on their end." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "The issue was not identified in time, and I was required to manually reconstruct and fax claims." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JM Jessica M. Licensed Professional Counselor > "It is a simple EHR that is easy to navigate and keep notes organized." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) Michelle G. Therapist > "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "Their support team is responsive, knowledgeable, and genuinely cares about helping users." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) AH Amands H. APRN, Medication provider > "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059) JE John E. Sole Proprietor > "The note templates are easy to follow and can be easily customized. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555) BH Bhumi H. Operations Specialist > "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) MB Melissa B. Speech-Language Pathologist > "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) Michelle G. Therapist > "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) SS Shaquita S. CEO PMHNP > "You can add multiple locations if you practice in more than one place which is really neat." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) Michelle G. Therapist > "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) SS Shaquita S. CEO PMHNP > "I loved the integration of telehealth into the system and the charting template." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) BH Bhumi H. Operations Specialist > "We did find that some features could not be customized for specialized documenation." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) MLB Mary Lou B. LPC > "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387) AK Alexander K. Counsellor > "Writing case notes was something that used to take a long time and required me to create a whole new note every time. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) KR Kaye R. Licensed Clinical Psychologist > "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) PB Paige B. Sole Proprietor and Counselor > "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711) HR Heather R. Therapist > "TherapyNotes has amazing customer service!" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7038450) TW Tiffany W. Director of Operations > "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699) BB Brenda B. LPCC, ATR, LSAA > "I love the support whenever I have an issue,e big or small." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) Michelle G. Therapist > "Communication around this issue was also inconsistent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) BB Brenda B. LPCC, ATR, LSAA > "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) KC Kimberly C. Owner and therapist > "it does not track external authorization which is highly needed to EAP session" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335) NM Nancy M. Licensed Professional Counselor > "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773) MB Marie B. Administrative Assistant > "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678) AW Ashley W. Owner > "TherapyNotes delivers strong value." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) KR Kaye R. Licensed Clinical Psychologist > "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) RP Rebekah P. Instructor, Counselor > "It is quite comprehensive, and the free version allows access to several functions." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965) ME Mostafa E. Director > "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095) ET Ellie T. Owner, Psychologist > "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886) AH Amanda H. APRN, CNM, PMHNP-BC > "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057) WT Walterson T. Therapist > "I like how templates for notes are transferable to subsequent notes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380) AH Alixandra H. Licensed Mental Health Counselor > "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795) ML Mika L. Biller > "Easy to understand, learning and operating the schedule is simple." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) DB Dusty B. Admin Assistant > "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986) NS Nina S. Owner > "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512) DK Darcie K. HIM Director > "Reports and data collection is almost non existent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) TG Tara G. Co-Founder, Co-Owner, Operator, SLP > "The organization of the system was helpful in maintaining patient records." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421) EF Emily F. Owner > "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371) AP Amy P. Mental Health Therapist > "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629) DB Dusty B. Admin Assistant > "Claim scrubbing isn’t as good as other services." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986) ID Ilissa D. Therapist > "I can easily send things to my clients in this virtual day and age." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177) BS Bridget S. LMFT > "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252) Ali R. LMFT > "was so patient with me and addressed each question I had." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) KR Kaye R. Licensed Clinical Psychologist > "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) MBO Mary Beth O. Billing Specialist > "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183) LM Linday M. Director > "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828) JR Jamie R. Psychotherapist, owner > "It is affordable and the features offered are extensive for the price." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600) Desiree G. Peer Support Worker > "Just a little more pricey than some of the other products that are the same as this." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514) TF Tanice F. Clinic Coordinator > "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602) LP Lois P. Admin and therapist > "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417) RM Regina M. Practice Owner > "Exceptional customer support and communication during the Change HealthCare cyber attack." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6233936) DB Dusty B. Admin Assistant > "I would not recommend TherapyNotes based off billing alone." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986) JB Jennifer B. Counselor > "I like that i didnt have to have 2 separate softwares for behavioral/ mental health" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376) ME Mostafa E. Director > "Website has been glitching for months." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095) VR Verified Reviewer CEO > "Very easy to keep track of therapy." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119) KR Kaye R. Licensed Clinical Psychologist > "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) JM Jessica M. Licensed Professional Counselor > "Overall it’s been great using therapynotes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) RT Rocky T. Intake Coordinator > "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813) AW Ashley W. Owner > "Very intuitive." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) JH Julie H. Therapist > "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304) WB Wendy B. Owner and Licensed Psychologist > "My experience has been fantastic on all areas of running a single private practice and growing into a large group private practice that accepts most..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6129445) KR Kaye R. Licensed Clinical Psychologist > "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) RM Regina M. Practice Owner > "TherapyNotes makes clinical documentation very simple." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6233936) JH Jamie H. LPC > "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709) [View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) ## User interface 4.32 (495) 4.67 (955) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features RXNT Top features 30/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/110018/rxnt/#features) TherapyNotes, LLC 25/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features) ### Recognition No recognitions have been awarded to RXNT No recognitions have been awarded to TherapyNotes, LLC ### Deployment & support RXNT Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TherapyNotes, LLC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RXNT - By RXNT - Located in United States - Founded in 1999 TherapyNotes, LLC - By TherapyNotes, LLC - Located in United States - Founded in 2012 ## Popular Comparisons [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.32 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) $319/month Price Contact vendor for pricing 4.2 Features 3.8 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/110018-129169/rxnt-vs-Tebra) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118981-195467/TherapyNotes-com-vs-Care-Patron) [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.32 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/) $319/month Price Contact vendor for pricing 4.2 Features 3.8 4.3 Ease of Use 3.8 [View full 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