--- title: "Compare RXNT vs CharmHealth 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare RXNT and CharmHealth based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/110018-120340/rxnt-vs-ChARM-EHR" page_type: "comparison" language: "en" --- # RXNT vs CharmHealth Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RXNTCharmHealth2/4 selected [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) [## RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $32.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment KC JL Based on [498 reviews](#user-reviews) Positive 427 Neutral 32 Negative 39 [## CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting Price $25.00/month Value-for-Money 4.4 Functionality 4.1 Ease of Use 4.3 Customer Service 3.7 Reviews Sentiment Based on [153 reviews](#user-reviews) Positive 125 Neutral 12 Negative 16 What’s your intended use case? ## Summary * * * Features in e-Prescribing Software 37 / 50 Only RXNT - Employee Management Best performer 40 / 50 Only CharmHealth - AI Copilot - Diagnostic Reports - Generative AI User satisfaction User satisfaction 4.3 User reviews[498](https://www.capterra.com/p/110018/rxnt/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.2 User satisfaction 4.2 User reviews[153](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.4 Customer support 3.7 Price starts from Price starts from $32Per User, Per Month - Free version - Free trial Price starts from $25Usage Based, Per Month - Free version - Free trial Best for Best for RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States. Best for CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists. ## User reviews Pros & cons KC Keisha C. Clinical Manager > "It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179) JF Jane F. psychiatrist > "Used it for years without a problem, but since they're been changing things to increase their cyber security, there's been..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) JL John L. Psychiatrist > "I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) PR Paul R. Chief Optometric Officer > "This can be quite clunky. Since they switch to their new log-in system I can only log-in on one computer." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7186194) CD Chris D. Owner > "RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) JR Julie R. Physician > "Finally, I would describe the software as being glitchy requiring the practitioner to log out and log back in." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7149245) VR Verified Reviewer PMHNP > "I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553) TA Tea A. Physician > "does not have option to record consultation, it can be done only from phone and very poor futures and takes too long," [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7031837) SH Stacy H. RN > "It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) JF Jane F. psychiatrist > "I've been calling since thursday (it's monday now) and I've had zero response. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) JM John M. Physician > "From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) KC Keisha C. Clinical Manager > "It wasn't as seamless to navigate the patient management portal." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179) GH Gretchen H. Nurse practitioner > "just beginning but training with \[sensitive content hidden\] has been very helpful and supportive, choosing multiple encounters..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7073749) CD Chris D. Owner > "There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) JL John L. Psychiatrist > "The scheduling module is a breeze, adding patients to the schedule is straightforward." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) JM Jorge M. Medical director > "The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5062916) AS AMY S. Intake coordinator > "RXNT is making my job more efficient and saves me a lot of time for other tasks." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) BS Britany S. Owner, APRN > "Patients are more often than not not able to register for their portal or fill out paperwork." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) JL John L. Psychiatrist > "The module I use the most and like the best is the eprescription, including controlled substances." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) BL Ben L. Nurse practitioner > "There are certain things that guy can't do on the mobile version that only the desktop works." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615) AS AMY S. Intake coordinator > "Being able to take payments without going to another site is very time saving. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) BS Britany S. Owner, APRN > "I have been using this software for over a year for my practice and they still have not been able to get it fully setup for me." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) KB Kevin B. Optometrist > "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7043827) SH Stacy H. RN > "With any new system and never have seen the screens before, it was a bit overwhelming." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) KM Karen M. Billing Specialist > "It is very time saving for the backend biller and payment poster." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7024907) Marino M. Psychiatrist > "I travel a lot and the control system that they have now does not work for me" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593) SH Stacy H. RN > "Overall, this has a good system for us after learning how to effectively use it and working out the kinks in the beginning." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) EF ELyse F. Executive Director > "It can be very confusing if you do not have information entered clearly and correctly for your patient" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289) LA Lisa A. PMHNP > "Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070) PW Portia W. clinical manager > "times out if staff does not use within a certain time frame" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6652430) GG Greg G. Optometrist > "RXNT works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6471305) Marino M. Psychiatrist > "They suspended the service without previous notice affecting my patients and not because me." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593) BM Brandon M. Medical Assistant > "Our clinic runs smoothly thanks to RXNT." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7025132) PD Peter D. physician > "It strikes me as irresponsible if a business can be called irresponsible. And they are I the health care business." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6626133) AS AMY S. Intake coordinator > "RXNT has made my job much easier and streamlined." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) JM John M. Physician > "The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program,..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) VR Verified Reviewer PMHNP > "I have used RXNT for close to 8 years and it is my favorite prescription platform." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553) CA Corinne A. Medical Director > "Also, when the sales representative discussed the products, they did not mention anything about the 14 month commitment to..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552) TO Tim O. Chemical Dependency Counselor > "Patient records are easily accessible. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7009385) JH Julie H. Family Resource Coordinator and Autism Referral Navigator > "Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6325684) JL John L. Psychiatrist > "I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) JS Jesse S. Physician > "From the start it was clunky, pt feedback on the experience signing up was terrible." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___6536080) JH John H. Hospice Physician > "I use RXNT daily and rarely have problems." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7022609) JK John K. Psychiatrist > "I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5057661) LA Lisa A. PMHNP > "The customer service team is also very responsive, which makes a big difference." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070) CA Corinne A. Medical Director > "They frequently have notifications for “outages” it is a really laborious process to set up trainings or get any kind of..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552) MS MARTHA S. physician > "There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477) BS Britany S. Owner, APRN > "Doesn't work for patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) MS MARTHA S. physician > "The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477) EP ELI P. ED > "We were unable to use the system as to which it helps us prescribe medication to our hospice patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6047946) MH Michelle H. RN > "Ease of usage, user friendly, helps with workflow, easy to e-prescribing." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7057083) BJ Bayan J. Physician > "Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484) JF Jane F. psychiatrist > "The program is very straight forward and intuitive." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) BS Britany S. Owner, APRN > "I am in the process of switching now and wish I would have never started with this company in the first place." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) YM Yuhura M. Director of Clinical Services > "I appreciate the fact that other pharmacies are easily accessible as an option for narcotics." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6537369) HM Hinmoy M. Regional Medical Officer > "The e-consent can be tricky, if you press the wrong button it deletes the patient. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6373258) JL John L. Psychiatrist > "It worked flawlessly even while oversees on vacation." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) SN Sarah N. FNP > "They are frequently glitchy, with error messaged, unable to address issues, wait time for resolution is days to weeks, I am..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238) SN Sam N. CEO > "Very good integration between EJR and PM" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442) BJ Bayan J. Physician > "The version I'm using did not connect directly with my electronic health record." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484) EF ELyse F. Executive Director > "My overall experience is this is a very helpful tool for our agency to use as a hospice. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289) TG Tara G. MD > "No care on the part of the support team, still has not been resolved in over a month, leading my practice to find another..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4124337) KL Kim L. Nurse Practitioner > "I love the templates for charting which gives me access to the diversity of my patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410) LT Lauren T. Med director > "Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002) TF Theresa F. Credentialing Manager > "The reports are easy to run, and we will be learning new ones once the other modules are purchased." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922) AM Angela M. RN clinical director > "the code does not always work for log in access." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6425129) SC Shahzad C. CEO, Founder, and Physician > "simple and efficient." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7010251) KL Kim L. Nurse Practitioner > "The billing portion was complicated but I no longer use that feature." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410) TO Tim O. Chemical Dependency Counselor > "So far, it has been relatively intuitive and easy to navigate. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7009385) LT Lauren T. Med director > "Poor to mediocre at best due to the delays in functionality." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002) BL Bette L. Office manager > "I was able to understand the program in a few days of training. If I do ever experience a problem or have any questions, I am..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6046685) HL Holly L. aprn > "Issues with billing that are difficult to navigate" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5034884) SN Sam N. CEO > "Easy of use, flexibility in the program, and mental health focus" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442) SN Sarah N. FNP > "It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close ticket..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238) TF Theresa F. Credentialing Manager > "I like the ease of scheduling and patient follow up." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922) AJ Amanda J. Owner > "You are basically on your own to try to navigate this horrendous system." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6175169) DR Daniel R. Regional Director of Learning and Development > "This is especially helpful for patients with urgent needs who need local pharmacy fills." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6167350) LB Lori B. Owner, Nurse practitioner > "The number of clicks to do anything is a definite time suck. And few of my patients are able to easily get into the patient..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4944739) MH Michella H. CNM > "It appears that security is fine." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) DP David P. Clinical Operations Manager > "There have been some technical difficulties in our pharmacy receiving the prescriptions and the website is challenging to learn..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4641869) AM AMANDA M. Billing Manager > "The software is user-friendly and intuitive." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6108604) JM John M. Physician > "The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program,..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) RT Rochelle T. ACCOUNTS RECEIVABLES REP > "I love the system it is very user friendly and allows you to do a lot in different screens" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___3213663) BS Britany S. Owner, APRN > "I am in the process of switching now and wish I would have never started with this company in the first place." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) WS Wiatt S. Scheduler > "Overall, RXNT has been a very user friendly system with many helpful resources." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___3209532) HY Heather Y. Account Manager > "Encounters from the EHR should not be allowed to be released when still in Draft form." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___3225956) JR Joseph R. Practice Manager > "I like that its user friendly once you get the hang of it." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___3181790) SH Stacy H. RN > "With any new system and never have seen the screens before, it was a bit overwhelming." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) KB Kevin B. Optometrist > "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7043827) IR Isabella R. office manger > "I don't like that it is not easy to use, the first days with this application it is very difficult to adapt, it is very..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6165263) SN Sam N. CEO > "Very good integration between EJR and PM" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442) GZ Gene Z. Physician > "Can not loft template." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6405749) MH Michella H. CNM > "I really do love the controlled substance process." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) MD Mamadou D. Medical provider > "I waited for 8 weeks and my template was still not made." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4820592) KF Kristin F. Optometrist > "My favorite feature is integration with my current EMR program." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___3188640) JF Jane F. psychiatrist > "Used it for years without a problem, but since they're been changing things to increase their cyber security, there's been..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) AS AMY S. Intake coordinator > "RXNT has made my job much easier and streamlined." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) JF Jane F. psychiatrist > "I've been calling since thursday (it's monday now) and I've had zero response. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) JF Jane F. psychiatrist > "The program is very straight forward and intuitive." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) CD Chris D. Owner > "There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) SC Shahzad C. CEO, Founder, and Physician > "simple and efficient." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7010251) PD Peter D. physician > "It strikes me as irresponsible if a business can be called irresponsible. And they are I the health care business." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6626133) [View Reviews](https://www.capterra.com/p/110018/rxnt/reviews/) DH Daniel H. PMHNP > "I like the appointment reminders feature and the integration ease for websites to enable self-booking..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6561553) DAB Dr Aaron B. Owner and Doctor > "Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) YP Yatra P. Student Nurse RPN > "It is easily accessible for both healthcare practitioner and the patient while managing their privacy..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) MF Matilda F. Office Manager > "Charm occasionally has small bugs, and the specific team assigned to resolve can sometimes take a while..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) VR Verified Reviewer Physician, Owner > "If they had good customer support, some way to talk to humans in-real-time, and to escalate to support..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) YP Yatra P. Student Nurse RPN > "CharmHealth might lag few times during rush times and the customer service can take long to respond back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) JK Jacob K. Administration > "The software is reliable, the pricing is transparent, and the support team is responsive." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) Dr. Radha S. DR > "If you ever need customer service, charm is the worst ehr system I have ever had experience with in my..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7181600) YP Yatra P. Student Nurse RPN > "It has very simple layouts which are easy to learn and understand." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) SC Sierra C. SLP > "Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6749833) MF Matilda F. Office Manager > "We've had an excellent experience with claims and reimbursement working with their billers, RCM." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) VR Verified Reviewer Physician, Owner > "I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) JK Jacob K. Administration > "It’s a powerful tool that grows with your practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) Tracy S. Family Nurse Practitioner > "Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) YP Yatra P. Student Nurse RPN > "CharmHealth is easy to use for small to medium clinics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) DAB Dr Aaron B. Owner and Doctor > "Even when speaking with a supervisor about my login issues recently they showed zero concern about how..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) SO Sarah O. Naturopathic Physician > "In theory, I also love the integration with Quest labs." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) MD Molly D. Provider and sole proprietor > "They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) SO Sarah O. Naturopathic Physician > "Easy to use and customize, love the integration with FullScript." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) MD Molly D. Provider and sole proprietor > "It's been infuriating and after four months seeing patients, I still haven't been able to bill..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) Tracy S. Family Nurse Practitioner > "Support completely ineffective. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) CN Candace N. Office Manager > "Sometimes I wish we could pick up the phone and call our billers. As they are outsourced to India we..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6290683) MD Molly D. Provider and sole proprietor > "As far as EMRs go, as a solo provider this is a good option." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) NJ Nikita J. Midwife Apprentice, OB Tech, Doula > "I told them to pull an audit trail of the account to prove that I have not logged in and/or used the..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6309003) KK Kelsey K. President , Naturopathic Physician > "The clinic workflows enhance patient care and efficiency in the office." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) LM Latasha M. PMHNP-BC > "I called for assistance with front end set up and the rep fast talked me, told me he emailed videos, and..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) MF Matilda F. Office Manager > "Charm is a user friendly, patient friendly, online EMR system." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) SS Shaquita S. CEO > "I signed up in February of 2024 and do not have all features activated that they have charged me for." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) GJ Grant J. Operations Coordinator > "I also enjoyed that you could filter it by location or provider to get the most use out of it." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) CR Christina R. Owner > "There is also only one option for integrated payment processing which was not good for me, especially..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5002552) AW Ashley W. Nurse Practioner > "price is great compared to other EMRs but you get what you pay for.." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6754520) DAB Dr Aaron B. Owner and Doctor > "Customer support is terrible." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) MD Molly D. Provider and sole proprietor > "It's affordable and fairly easy to get up and going." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) SS Shaquita S. CEO > "The erx and EPCS set up has taken more than 4 months for me." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) KK Kelsey K. President , Naturopathic Physician > "The EHR supports clinic work flow." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) OP Oluwole P. Medical Director > "Onboarding is brief and not very detailed." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) OP Oluwole P. Medical Director > "Other than occasional slow response time of technical team, I am pleased." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) LM Latasha M. PMHNP-BC > "Very poor customer service, in fact, No customer service" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) GJ Grant J. Operations Coordinator > "It made finding patients and daily appointments easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) SF Suzanna F. Psychiatrist > "Like all programs with legacy code, some of the templates that I have used for years get a little buggy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) SP Stephanie P. Nurse Practitioner/Owner > "I also appreciate that there are documents and forms already uploaded that I can use and adapt to my..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) AI Asha I. Physician > "I have a solo wellness practice, largely telemedicine , so some features were not needed and felt clunky..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3503774) AA Asma A. Medical Director > "As a small practice, CharmHealth has been pivotal in our success as setting it up was fast and easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6293917) Julio A. Manager > "There is no option for refilling orders for patients. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) AF Autumn F. Naturopathic physician > "I like the ease of customizability. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) JL Jennifer L. Physician > "You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) AS Amelia S. Psych ARNP > "Free, good support, relatively user friendly, customizable" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457348) JW Janmetra W. practice manager > "The reporting system is not the best." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) SF Suzanna F. Psychiatrist > "I have used Charm for almost three years now for my private practice and it is cost-effective and so..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) JL Jennifer L. Physician > "They will not fix your program." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) JW Janmetra W. practice manager > "I like the easy of locating a patient, and being able to add alerts and notes to charts" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) MW Mignon W. Pysician > "The support by phone is not knowledgeable to help on most issues, and frequently I have to figure the..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) JW Janmetra W. practice manager > "I have been in healthcare 22yrs and just started started using CHARM it works great for smaller..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) PN Polina N. Admin > "Hard to sign up for e prescribing, some troubles with verification of identity" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3815649) SP Stephanie P. Nurse Practitioner/Owner > "As a small business owner and medical provider I was able to set up and implement the use of Charm all..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) JL Jennifer L. Physician > "The customer service is TERRIBLE." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) AF Autumn F. Naturopathic physician > "The support team is very helpful." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) AA Amber A. Physician > "Charting is not as cohesive as I would like." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227) KK Kelsey K. President , Naturopathic Physician > "Charm is easy to use." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) VR Verified Reviewer Executive Consultant > "Also the system does not allow providers to adjust message limits - which is definitely needed during..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057) CM Cassandra M. Operations Manager > "Charm is also very user friendly." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457409) AL Anton L. Acupuncturist > "It's hard to find the configuration sometimes." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3333688) VR Verified Reviewer Optometrist > "Very easy to use, autofills most fields, easy to search on pharmacies and enter patient demographics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___4694136) LD Laura D. Nurse Practitioner > "Patients can't seem to update their demographic information, and credit card information themselves. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2465511) Julio A. Manager > "It has almost all the features we need to run the practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) EA EUNICE A. NURSE PRACTITIONER > "WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494) HS Hanna S. Naturopathic doctor > "The customer service and response time is superb (within minutes of hopping on to the chat on..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3830133) VR Verified Reviewer Executive Consultant > "The website is Buggy, as customers were unable to read messages this week. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057) CR Christi R. COO > "As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3818445) KK Kathryn K. Naturopath > "the calendar is terrible. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577) MW Mignon W. Pysician > "Outside of issues with electronic prescribing and customer support- which are SIGNIFICANT!, the EHR is..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) MS Matthew S. Physician > "Minor problem exists with entering patient email addresses." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2494252) Julio A. Manager > "It is highly customizable and their support is great. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) KP Khanh P. Medical Director > "It is hard to expect all patients to fill out their questionnaires before they get to the office." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2604154) LL Lisa L. Chief Administrative Officer > "ChARM has been a great experience, with integrated billing, inventory, practice management, and patient..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3159689) NB Nerissa B. Behavioral Pediatrician, Entrepreneur and Blogger > "I had two instances where I could not get logged in right before a clinic day." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2752936) SF Suzanna F. Psychiatrist > "There is a steep learning curve, and it is worth learning and making your own." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) EA EUNICE A. NURSE PRACTITIONER > "I AM THE ACCOUNT ADMIN BUT DON'T HAVE ACCESS TO OPTUM." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494) YP Yatra P. Student Nurse RPN > "It has very simple layouts which are easy to learn and understand." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) YP Yatra P. Student Nurse RPN > "CharmHealth might lag few times during rush times and the customer service can take long to respond back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) FK Feremusu K. MD > "Very user friendly" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3040515) Tracy S. Family Nurse Practitioner > "Support completely ineffective. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) PR Phyllis R. Admin Asst to Dr. Meehan > "The software is user friendly. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2466523) DAB Dr Aaron B. Owner and Doctor > "Customer support is terrible." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) NB Nerissa B. Behavioral Pediatrician, Entrepreneur and Blogger > "What I love about CHARM is that it is user friendly." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2752936) LM Latasha M. PMHNP-BC > "Very poor customer service, in fact, No customer service" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) [View Reviews](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) ## User interface 4.30 (498) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) 4.20 (153) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features RXNT 37/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Audit Trail - Billing & Invoicing - Calendar Management - Charting - Claims Management - Clinical Alerts - E-Prescribing - Customizable Templates - Data Import/Export - Diagnostic Reports - Document Management - Drug Reference Database - EHR Integration - E-Prescribing - Electronic Prior Authorization - Electronic Prior Authorization - E-Prescribing - Electronic Signature - Employee Management - EPCS Compliant - EPCS - E-Prescribing - E-Prescribing - For Medical Purposes - Formulary Management - Generative AI - Healthcare Compliance - HIPAA Compliant - HIPAA Compliant - E-Prescribing - Immunization & Allergy Tracking - Inventory Management - Lab Integration - E-Prescribing - Medication Alerts/Warnings - Medication History - Messaging - Mobile App - Multi-Location - Online Refills - Patient Portal - Patient Records Management - Payment Processing - Pharmacy Medication History - E-Prescribing - Pharmacy Network - E-Prescribing - Predictive Analytics - Prescription Cancellation - Prescription Management - Prescription Renewal - Pricing Data [See all features](https://www.capterra.com/p/110018/rxnt/#features) CharmHealth Top features 40/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Audit Trail - Billing & Invoicing - Calendar Management - Charting - Claims Management - Clinical Alerts - E-Prescribing - Customizable Templates - Data Import/Export - Diagnostic Reports - Document Management - Drug Reference Database - EHR Integration - E-Prescribing - Electronic Prior Authorization - Electronic Prior Authorization - E-Prescribing - Electronic Signature - Employee Management - EPCS Compliant - EPCS - E-Prescribing - E-Prescribing - For Medical Purposes - Formulary Management - Generative AI - Healthcare Compliance - HIPAA Compliant - HIPAA Compliant - E-Prescribing - Immunization & Allergy Tracking - Inventory Management - Lab Integration - E-Prescribing - Medication Alerts/Warnings - Medication History - Messaging - Mobile App - Multi-Location - Online Refills - Patient Portal - Patient Records Management - Payment Processing - Pharmacy Medication History - E-Prescribing - Pharmacy Network - E-Prescribing - Predictive Analytics - Prescription Cancellation - Prescription Management - Prescription Renewal - Pricing Data [See all features](https://www.capterra.com/p/120340/ChARM-EHR/#features) ### Recognition RXNT is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to CharmHealth ### Deployment & support RXNT Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CharmHealth Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RXNT - By RXNT - Located in United States - Founded in 1999 CharmHealth - By MedicalMine - Located in United States - Founded in 2007 ## 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