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CounSol.com vs RXNT: Which is a better fit?

Updated on February 11th, 2025
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Summary
Features in Mental Health EHR
18
31
  • For Group Therapy
30
Best performer
31
  • Coding Assistance
  • Customizable Reports
  • For Substance Abuse Therapy
User satisfaction
4.7
User reviews881
Ease of use
4.6
Functionality
4.5
Value for money
4.7
Customer support
4.9
4.3
User reviews478
Ease of use
4.3
Functionality
4.2
Value for money
4.2
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more.

RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Jennifer F
LMHC Owner
5.0

Jennifer: Hi, my name is Jennifer. I'm a licensed mental health counselor and private practice owner. I give council.com a five out of five. For more reviews like this, please click below. So before council.com in private practice, I researched a lot of different electronic health records and didn't use a different one in private practice in community mental health. I used a program called Avatar, which was a really large electronic health record system that wasn't really super user friendly. It was more designed for a really, really large agency and had much more kind of capacity and functionality than I needed in a small private practice setting. So in doing different research and kind of looking at simple practice, I looked at therapy notes, did a lot of things to kind of figure out which one had the most amount of functional applications that I was looking for. And so I kind of settled on Council was the best fit for my needs. So I chose council.com because it seemed to be the most user friendly. It had a lot of features that really worked for a private practice. I started as a group or as a solo practice and now I switched to a group practice and it's kind of implementation and utilization in both the solo and group practice really worked. I really liked the calendar integration as well as the scheduling and reminders for clients, making sure that they wouldn't miss sessions. And then recently, I've integrated all of my intake paperwork into their electronic format, so that clients can just fill out everything electronically. When it comes to documentation and billing and kind of accounting, it's really easy to stay on top of. It also has pretty handy kind of graphs and charts when it comes to finances, number of sessions, it kind of keeps track of a lot of things for you so that you can get a really good snapshot of kind of how your business and practice is doing. Not only in the moment, but over the course of the year, over the course of the last three years. So I really like that. I also can use it on my phone or my tablet or computer. And then recently, I've switched to becoming a group practice and I've been able to really easily train the staff that I work with now. So it's been really easy to teach, very easy to learn and it kind of... It's just really quite functional. So it's worked out pretty well. So in getting started with Council, it really was just a matter of kind of learning the system, which was pretty easy to do. It was just a matter of putting in clients, putting in some data. It works when you're really kind of small practice and small business and it's been easy to integrate into a larger practice where I have much more clients, I have staff now. It even has the option of having administrative staff to be able to utilize the system. So it was really just a matter of learning how the system works. They also have a really great customer service kind of aspect. I have someone who's kind of designed or who's assigned to working with me directly and so anytime I have a question of, "How do I fix this setting or can it work this way? Or how do I put in this form?" They have answered immediately, really within the same day, if not within the same hour. So having really an accessible kind of customer service person that I can directly reach out to, which I've done a bunch of times throughout the years has been really helpful. So that was a big part of the process and kind of just learning about the system and now it's just really quite easy to use. So it was a quick learning process. So and anyone considering using council.com, my first recommendation would be to do the trial period. You can try it out, I believe it's for 30 days for free, and you can really get an idea of what it's like to use the system and whether or not it's applications really match kind of your needs. So that I think would be the best kind of first step in really just figuring out whether or not that system kind of would work for your practice. So that would be my recommendation.

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Jazel B
Pharmacist-in-Charge
4.0

Jazel: Hi, my name is Jazel. I'm pharmacist owner of Acts Pharmacy. I give Rxnt a four. Before Rxnt, we were using Office Ally. However, it's not robust enough for what we need in terms of the EHR, the electronic records, and just data capture. We chose Rxnt because of its cost. It's on the price range that we were comfortable with, and then the needed applications in terms of e-prescribing, billing, it is all there. Rxnt provided us the training that we needed to properly use it. They helped us set up in terms of the billing, setting up our insurance companies, setting up our templates. That's about it. If you are a pharmacy looking for an EHR software and you're just starting, check on Rxnt just because they're in that portable price range and they're robust enough to meet the pharmacy needs.

How Capterra sources reviews
View all video reviews
User interface
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1 Video
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CounSol.com

18/31
  • Coding Assistance
  • Customizable Reports
  • For Substance Abuse Therapy
  • Insurance Eligibility Verification
  • Medication Alerts/Warnings
  • Medication Management
  • Mobile App
  • Patient Communications
  • Patient Portal
  • Practice Management
  • Prescription Management
  • Telemedicine
  • Third-Party Integrations
  • Appointment Scheduling
  • Charting
  • Claims Management
  • Confirmations/Reminders
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • EMR/EHR
  • E-Prescribing
  • For Group Therapy
  • For Mental/Behavioral Health
  • HIPAA Compliant
  • Initial Assessments
  • Medical Billing
  • Reporting & Statistics
  • Therapy Notes
  • Treatment Planning
  • Workflow Management
See All features
Hide Mental Health EHR Software Features -

RXNT

Top Features
30/31
Show Mental Health EHR Software Features +
CounSol.com
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RXNT
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CounSol.com
  • By CounSol.com
  • Located in United States
  • Founded in 2011
RXNT
  • By RXNT
  • Located in United States
  • Founded in 1999
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