# Compare RXNT vs CounSol.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CounSol.com and RXNT based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110018-124769/rxnt-vs-CounSol-com

---

# CounSol.com vs RXNT Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CounSol.comRXNT2/4 selected

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

[## CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting Price

$49.95/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

Based on [828 reviews](#user-reviews)

Positive

810

Neutral

17

Negative

1

[## RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting Price

$319.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

JL

KC

Based on [495 reviews](#user-reviews)

Positive

428

Neutral

31

Negative

36

## Summary

* * *

Features in Mental Health EHR Software

25 / 33

Only CounSol.com

-   For Group Therapy

Best performer

30 / 33

Only RXNT

-   Coding Assistance
-   Customizable Reports
-   For Substance Abuse Therapy

User satisfaction

User satisfaction

4.7

User reviews[828](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.9

User satisfaction

4.3

User reviews[495](https://www.capterra.com/p/110018/rxnt/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$49.95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$319Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more.

Best for

RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States.

## User reviews

Pros & cons

MS

Michael S.

Psychologist

> "It manages everything I need in one place—client scheduling, billing, secure note-taking, and overall client management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

WB

Wesley B.

Therapist

> "That is, I was required to complete lengthy documents, certifying that I would do things (e.g., maintain PCI manuals) that I doubt almost any..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LS

Lucy S.

Licensed Psychologist

> "It has simplified my life to have so many of my private practice business systems in one place: intake paperwork, session notes, billing and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

LB

Latasha B.

Clinical Director

> "The least thing I like about counsol.com is the client dashboard, because it looks very generic and basic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "Kudos to \[sensitive content hidden\] for rapid responses, checking on system issues the few times they have occurred, and guiding me through..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

JE

Julie E.

Therapist

> "I only recently learned that I have to change the settings to have refunds apply to my clients' accounts so I have to tell them not to look at the..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6658065)

MS

Michael S.

Psychologist

> "The platform has been stable and reliable, which gives me peace of mind knowing that both my notes and billing are handled securely and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

Abigail M.

Individual and Couples Therapist

> "Also the interface is difficult when working with couples (only one member is the account holder and the other is the extra contact)"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

JA

Jennifer A.

OWNER- LICENSED MENTAL HEALTH COUNSELOR

> "Counsol.com has the availability for virtual telehealth sessions, but the feature is not user friendly for the therapist or client. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689443)

LS

Lucy S.

Licensed Psychologist

> "I love that my clients can access their account independently to manage sessions, print billing statements, and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

BM

Brad M.

Licensed Professional Counselor

> "The only thing that I can think of that I have not had luck with is getting them to add a fee so I can recoup clients that use a credit card. ..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

NK

Natalie K.

Owner

> "From the very beginning, we found their platform to be user-friendly and intuitive, making it easy for us to navigate through the various features."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

BQ

Briana Q.

Clinical Social Worker

> "It's a lengthy process and, each time I ask why the money was not deposited, they do not provide an answer - it's hard to tell if this is because..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350298)

CD

Catherine D.

Owner

> "I wish that as technology has grown there were more webinars or trainings on how to use the software more effectively and that the notes temples..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350026)

QM

Queen M.

Therapist

> "the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6434795)

BD

Brenda D.

Director and Owner

> "It seamlessly integrates with scheduling, billing, and client communication, streamlining workflow for professionals."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6692001)

Abigail M.

Individual and Couples Therapist

> "I haven't figured out a way to assign a form for them to fill out on their end."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

MD

MARSHA D.

OWNER, CLINICIAN

> "Progress notes have check off boxes that are changeable, and assists in having HIPAA compliance."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005772)

DC

Deb C.

Owner

> "I would have to pay more monthly for my text reminders to state which office they have their session at."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427783)

NK

Natalie K.

Owner

> "The customer support team has been exceptionally responsive and helpful, providing us with prompt assistance whenever we had questions or needed..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

DL

Daniel L.

Mental Health Therapist

> "There are times where if i need to change one day or one week that the scheduler can be challenging."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351290)

MS

Michael S.

Psychologist

> "As a licensed psychologist, I have been using CounSol.com consistently since 2019, and it has become an indispensable part of my practice."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

SG

Stefanie G.

Licensed Clinical Social Worker

> "There is no ability to send HIPAA compliant faxes to other providers."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657674)

WB

Wesley B.

Therapist

> "They have been very responsive with my requests for practice-specific changes to the interface."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LM

Leticia M.

Licensed Professional Counselor

> "Some of the major Mental Health treatment approaches are missing from the listed interventions list on the progress note template such as IFS..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

DBL

Dr Barton L.

Psychologist

> "sensitive content hidden\] " is great, supportive, knowledgeable, and explains any aspect of the platform efficiently and easily with kindness and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021097)

JW

Jonee W.

Practitioner

> "Some features take time to learn, and setting up customization can be a bit tedious."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

SK

Samantha K.

Therapist

> "I have been using the system with a group practice and now individually and it has been seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021675)

AP

Angela P.

Owner LPC

> "For virtual sessions, there seems to always be connection issues, sound issues, etc."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6361984)

IQ

Ivan Q.

Practice Owner

> "Counsol gives the ability to great group, and complete group progress notes for all members. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689550)

TH

Teja H.

LISW

> "It can sometimes feel outdated in its interface and the look of the portal."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427546)

JW

Jonee W.

Practitioner

> "The client portal is a great feature, making it easy for clients to complete paperwork and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

MH

Matt H.

Licensed Professional Counselor

> "So, I question why I'm paying the same monthly subscription fee after years of use when it's not funding improvements."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6356544)

SM

Scott M.

Owner

> "I really like the ability to customize my dashboard. When I log in to my account, I see what's needed and I don't see anything else. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

ZB

Zach B.

Licensed Professional Counselor

> "I did not like the telehealth software option during the pandemic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350506)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "This program offers so many assets, making it a huge value, cost-wise."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

MW

Michelle W.

Owner and Mental Health Provider

> "The virtual platform is not very good, it has a lot of bugs."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6695964)

Dr. Dana C. A.

Licensed Marriage and Family Therapist

> "Everything can be signed electronically, and I can electronically send documents for therapy homework with ease."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657659)

EK

Emily K.

Play Therapist

> "I don’t like that I can’t click and drag appointments around the calendar like I could with other software I have tried."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#SoftwareAdvice___6144444)

HB

Halie B.

Licensed Professional Counselor- Associate

> "It offers excellent value for the cost, especially when compared to similar platforms."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7029013)

LN

LaToya N.

Therapist

> "It can be very challenging navigating the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6368579)

MM

Monika M.

Professional Counselor

> "A safe and secure space to conduct my notes, sessions, and communications with clients."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427879)

SM

Scott M.

Owner

> "CounSol addressed many of those issues, but fell short in other ways. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "This has been helpful b/c following up with questions/comments is done with ease; there is no familiarizing someone "new" to the case/issue. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

KM

Kimberly M.

Owner, Clinical and Executive Supervisor, Therapist

> "If I had to select a "con", I'd say that I am not crazy about the telehealth platform as 99 percent of our clients cannot access it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6226092)

LB

Latasha B.

Clinical Director

> "Counsol is also one of the most affordable ERS system that I have used."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

SM

Scott M.

Owner

> "I came from a big-name CRM for therapists and absolutely hated it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

SF

Shelley F.

Mental Health Therapist

> "regularly helps with various things to repair/fix my mistakes to helping me change something and do it differently. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6253796)

KS

Kathryn S.

Psychotherapist

> "Forms were difficult to implement, and there was zero customization of the client registration form, meaning my clients were being asked to input..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826899)

JB

Jessica B.

Psychotherapist

> "I learn best in this fashion and I can't thank Counsel enough for providing this helpful provider support! "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020456)

VR

Verified Reviewer

Executive Director

> "Sometimes it is quite confusing (particularly at first). And sometimes one cannot understand certain features, particularly around insurance..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4950011)

RS

Rachel S.

Practice owner

> "I also really appreciate the simplicity of submitting insurance claims and the seamless accounting for payments received."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427805)

RW

Rebecca W.

Licensed Mental Health Counselor

> "Adding new clients if they don't log on right away they can get lost in the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949099)

DL

Deborah L.

Clinical Social Worker

> "In the end, I chose CounSol for their impressive customer support. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020880)

JU

Jodi U.

LMHC

> "It took me a while to figure out the ability to keep the billing separate between the Total and Client responsibility headings."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3923449)

PS

Pam S.

Owner, LCSW

> "I like the personalized service, fast response time and individual forms created."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689668)

DM

Debbie M.

Licensed Professional Counselor

> "They receive error messages. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949081)

RN

Roxanne N.

Licensed Professional Counselor

> "I appreciate all of the different options to create my own templates and all of the features involved."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351898)

DD

Dee D.

President

> "Things like, crisis, client contact, groups, case management, peer support specialists, and prescribers, are no billable due to the documents that..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838946)

LH

Linda H.

Psychotherapist

> "I loved the ease of this EHR service. Whenever I had a problem on my end, such as wanting the service but needing to go part time, their customer..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6247572)

HS

Heather S.

Licensed Mental Health Counselor

> "They have been able to change small features for me (adding time zone to text reminders, for example), but the other features I really need are..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366482)

AL

Ashley L.

Therapist

> "I have really appreciated CounSol on the whole and value their customer support, ease of set up, prioritization of protecting client information,..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350040)

GN

Grey N.

Counselor

> "The integrated telehealth is really basic and doesn’t work as well as others."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3829320)

BK

Brittany K.

Counselor

> "He is quick to respond, always helps solve problems, answers questions efficiently, and never gives up even when we encounter something unusual."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6857516)

Leslie M.

Owner

> "It lacks flexibility there, cant add a co-clinician."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3827458)

LM

Leticia M.

Licensed Professional Counselor

> "I was able to set-up my system relying on this guide including uploading treatment worksheets for each progress note session where this was..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

BS

Brenda S.

Counselor

> "Some of the reports are difficult to navigate on my own."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4462819)

Abigail M.

Individual and Couples Therapist

> "I'm used to working with the system and my contact point has always been helpful and responsive."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

BK

Brittany K.

Counselor

> "Billing is a little complicated and that has probably been the most frustrating piece."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826948)

BM

Brad M.

Licensed Professional Counselor

> "I love the personal touch and having LIVE customer service, unlike almost all other counseling EHR services that you find out there."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

KO

Kisha O.

Marriage and Family Therapist

> "The ability to create and upload your own forms is a little confusing and time consuming at first. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366580)

DF

Dana F.

Owner Therapist

> "Reminder texts are standard and helpful as well as payment through Square is seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351475)

BS

Brianna S.

LCSW

> "In moments, the program has seemed unintuitive and has felt difficult to navigate; but my assigned customer service rep has ALWAYS been available..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838715)

VW

Vernesia W.

Licensed Professional Counselor

> "It helps with time management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005745)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

KB

Kristal B.

Owner Therapist

> "CounSol offers the best customer support with your own personal rep who responds to your needs in a very timely manner."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350522)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

EQ

Elizabeth Q.

Therapist

> "I am one person in a private practice, I find that CounSol meets all my needs, satisfies my clients and is very easy to use."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005794)

SM

Shawna M.

Director

> "The telehealth system could use some improvement as it does not have a share feature."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3336202)

[View Reviews](https://www.capterra.com/p/124769/CounSol-com/reviews/)

JL

John L.

Psychiatrist

> "I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

TA

Tea A.

Physician

> "does not have option to record consultation, it can be done only from phone and very poor futures and takes too long,"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7031837)

KC

Keisha C.

Clinical Manager

> "It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179)

JH

Julie H.

Family Resource Coordinator and Autism Referral Navigator

> "Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6325684)

VR

Verified Reviewer

PMHNP

> "I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553)

BL

Ben L.

Nurse practitioner

> "There are certain things that guy can't do on the mobile version that only the desktop works."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615)

SH

Stacy H.

RN

> "It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

SH

Stacy H.

RN

> "With any new system and never have seen the screens before, it was a bit overwhelming."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

CD

Chris D.

Owner

> "RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567)

MM

Marino M.

Psychiatrist

> "I travel a lot and the control system that they have now does not work for me"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593)

GH

Gretchen H.

Nurse practitioner

> "just beginning but training with \[sensitive content hidden\] has been very helpful and supportive, choosing multiple encounters..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7073749)

KC

Keisha C.

Clinical Manager

> "It wasn't as seamless to navigate the patient management portal."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179)

JL

John L.

Psychiatrist

> "The scheduling module is a breeze, adding patients to the schedule is straightforward."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

CD

Chris D.

Owner

> "There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567)

GG

Greg G.

Optometrist

> "RXNT works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6471305)

MM

Marino M.

Psychiatrist

> "They suspended the service without previous notice affecting my patients and not because me."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593)

AS

AMY S.

Intake coordinator

> "RXNT is making my job more efficient and saves me a lot of time for other tasks."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

BJ

Bayan J.

Physician

> "Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484)

JL

John L.

Psychiatrist

> "The module I use the most and like the best is the eprescription, including controlled substances."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

JM

Jorge M.

Medical director

> "The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5062916)

AS

AMY S.

Intake coordinator

> "Being able to take payments without going to another site is very time saving. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

HM

Hinmoy M.

Regional Medical Officer

> "The e-consent can be tricky, if you press the wrong button it deletes the patient. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6373258)

KB

Kevin B.

Optometrist

> "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7043827)

BS

Britany S.

Owner, APRN

> "Patients are more often than not not able to register for their portal or fill out paperwork."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

KM

Karen M.

Billing Specialist

> "It is very time saving for the backend biller and payment poster."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7024907)

BJ

Bayan J.

Physician

> "The version I'm using did not connect directly with my electronic health record."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484)

JM

John M.

Physician

> "From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520)

BS

Britany S.

Owner, APRN

> "I have been using this software for over a year for my practice and they still have not been able to get it fully setup for me."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

SH

Stacy H.

RN

> "Overall, this has a good system for us after learning how to effectively use it and working out the kinks in the beginning."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

EF

ELyse F.

Executive Director

> "It can be very confusing if you do not have information entered clearly and correctly for your patient"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289)

LA

Lisa A.

PMHNP

> "Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070)

AM

Angela M.

RN clinical director

> "the code does not always work for log in access."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6425129)

BM

Brandon M.

Medical Assistant

> "Our clinic runs smoothly thanks to RXNT."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7025132)

PW

Portia W.

clinical manager

> "times out if staff does not use within a certain time frame"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6652430)

AS

AMY S.

Intake coordinator

> "RXNT has made my job much easier and streamlined."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

PD

Peter D.

physician

> "It strikes me as irresponsible if a business can be called irresponsible. And they are I the health care business."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6626133)

VR

Verified Reviewer

PMHNP

> "I have used RXNT for close to 8 years and it is my favorite prescription platform."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553)

JM

John M.

Physician

> "The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520)

JL

John L.

Psychiatrist

> "I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

CA

Corinne A.

Medical Director

> "Also, when the sales representative discussed the products, they did not mention anything about the 14 month commitment to..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552)

JH

John H.

Hospice Physician

> "I use RXNT daily and rarely have problems."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7022609)

LB

Lori B.

Owner, Nurse practitioner

> "The number of clicks to do anything is a definite time suck. And few of my patients are able to easily get into the patient..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4944739)

LA

Lisa A.

PMHNP

> "The customer service team is also very responsive, which makes a big difference."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070)

JS

Jesse S.

Physician

> "From the start it was clunky, pt feedback on the experience signing up was terrible."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___6536080)

MH

Michelle H.

RN

> "Ease of usage, user friendly, helps with workflow, easy to e-prescribing."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7057083)

JK

John K.

Psychiatrist

> "I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5057661)

JL

John L.

Psychiatrist

> "It worked flawlessly even while oversees on vacation."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

CA

Corinne A.

Medical Director

> "They frequently have notifications for “outages” it is a really laborious process to set up trainings or get any kind of..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552)

TO

Tim O.

Chemical Dependency Counselor

> "Patient records are easily accessible. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7009385)

BS

Britany S.

Owner, APRN

> "Doesn't work for patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

TF

Theresa F.

Credentialing Manager

> "The reports are easy to run, and we will be learning new ones once the other modules are purchased."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922)

EP

ELI P.

ED

> "We were unable to use the system as to which it helps us prescribe medication to our hospice patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6047946)

MS

MARTHA S.

physician

> "There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477)

GZ

Gene Z.

Physician

> "Can not loft template."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6405749)

MS

MARTHA S.

physician

> "The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477)

BS

Britany S.

Owner, APRN

> "I am in the process of switching now and wish I would have never started with this company in the first place."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

YM

Yuhura M.

Director of Clinical Services

> "I appreciate the fact that other pharmacies are easily accessible as an option for narcotics."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6537369)

CO

Carolina O.

Medical Assistant

> "loading time for somethings are slow"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394)

TF

Theresa F.

Credentialing Manager

> "I like the ease of scheduling and patient follow up."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922)

SN

Sarah N.

FNP

> "They are frequently glitchy, with error messaged, unable to address issues, wait time for resolution is days to weeks, I am..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238)

SN

Sam N.

CEO

> "Very good integration between EJR and PM"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442)

TG

Tara G.

MD

> "No care on the part of the support team, still has not been resolved in over a month, leading my practice to find another..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4124337)

MH

Michella H.

CNM

> "It appears that security is fine."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

LT

Lauren T.

Med director

> "Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002)

EF

ELyse F.

Executive Director

> "My overall experience is this is a very helpful tool for our agency to use as a hospice. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289)

MD

Mamadou D.

Medical provider

> "They will lock you in a 1 year contract without telling you until you try to cancel."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4820592)

KL

Kim L.

Nurse Practitioner

> "I love the templates for charting which gives me access to the diversity of my patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410)

PB

Patric B.

Licensing and Certifications Manager

> "Lack of demographic information and outcome data."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4759476)

ZS

Zaporia S.

Nurse Practitioner

> "Easy, fast and it integrates with my charting system"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6338433)

KL

Kim L.

Nurse Practitioner

> "The billing portion was complicated but I no longer use that feature."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410)

RH

Rachel H.

PMHNP

> "RXNT is safe and secure, yet still easy to use after setup. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7004323)

LT

Lauren T.

Med director

> "Poor to mediocre at best due to the delays in functionality."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002)

CO

Carolina O.

Medical Assistant

> "the layout of the page is neat and efficient."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394)

HL

Holly L.

aprn

> "Issues with billing that are difficult to navigate"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5034884)

MH

Michella H.

CNM

> "I really do love the controlled substance process."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

SN

Sarah N.

FNP

> "It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238)

MH

Michella H.

CNM

> "The customer support is great."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

AJ

Amanda J.

Owner

> "You are basically on your own to try to navigate this horrendous system."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6175169)

BL

Ben L.

Nurse practitioner

> "Easy to use."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615)

MD

Mamadou D.

Medical provider

> "I waited for 8 weeks and my template was still not made."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4820592)

[View Reviews](https://www.capterra.com/p/110018/rxnt/reviews/)

## User interface

4.73 (828)

4.32 (495)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CounSol.com

25/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/124769/CounSol-com/#features)

RXNT

Top features

30/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/110018/rxnt/#features)

### Recognition

No recognitions have been awarded to CounSol.com

No recognitions have been awarded to RXNT

### Deployment & support

CounSol.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RXNT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CounSol.com

-   By CounSol.com
-   Located in United States
-   Founded in 2011

RXNT

-   By RXNT
-   Located in United States
-   Founded in 1999

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