# Compare RXNT vs Pabau 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RXNT and Pabau based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110018-140062/rxnt-vs-Pabau-CRM

---

# RXNT vs Pabau Features and Cost Comparison

Last updated April 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RXNTPabau2/4 selected

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

[## RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

KC

Based on [498 reviews](#user-reviews)

Positive

428

Neutral

31

Negative

39

[## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [633 reviews](#user-reviews)

Positive

590

Neutral

22

Negative

21

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## Summary

* * *

Features in e-Prescribing Software

Best performer

39 / 43

Only RXNT

-   Claims Management
-   EPCS Compliant
-   Healthcare Compliance

38 / 43

Only Pabau

-   Inventory Management
-   Predictive Analytics

User satisfaction

User satisfaction

4.3

User reviews[498](https://www.capterra.com/p/110018/rxnt/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.7

User reviews[633](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$59Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States.

Best for

Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine.

## User reviews

Pros & cons

KC

Keisha C.

Clinical Manager

> "It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179)

JF

Jane F.

psychiatrist

> "Used it for years without a problem, but since they're been changing things to increase their cyber security, there's been..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936)

VR

Verified Reviewer

PMHNP

> "I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553)

JR

Julie R.

Physician

> "Finally, I would describe the software as being glitchy requiring the practitioner to log out and log back in."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7149245)

JL

John L.

Psychiatrist

> "I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

TA

Tea A.

Physician

> "does not have option to record consultation, it can be done only from phone and very poor futures and takes too long,"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7031837)

CD

Chris D.

Owner

> "RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567)

JH

Julie H.

Family Resource Coordinator and Autism Referral Navigator

> "Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6325684)

GH

Gretchen H.

Nurse practitioner

> "just beginning but training with \[sensitive content hidden\] has been very helpful and supportive, choosing multiple encounters..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7073749)

BL

Ben L.

Nurse practitioner

> "There are certain things that guy can't do on the mobile version that only the desktop works."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615)

GG

Greg G.

Optometrist

> "RXNT works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6471305)

JF

Jane F.

psychiatrist

> "I've been calling since thursday (it's monday now) and I've had zero response. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936)

AS

AMY S.

Intake coordinator

> "RXNT is making my job more efficient and saves me a lot of time for other tasks."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

KC

Keisha C.

Clinical Manager

> "It wasn't as seamless to navigate the patient management portal."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179)

AS

AMY S.

Intake coordinator

> "Being able to take payments without going to another site is very time saving. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

CD

Chris D.

Owner

> "There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became annoying."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567)

SH

Stacy H.

RN

> "It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

JM

Jorge M.

Medical director

> "The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of their..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5062916)

JM

John M.

Physician

> "From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520)

HM

Hinmoy M.

Regional Medical Officer

> "The e-consent can be tricky, if you press the wrong button it deletes the patient. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6373258)

LA

Lisa A.

PMHNP

> "Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070)

BS

Britany S.

Owner, APRN

> "Patients are more often than not not able to register for their portal or fill out paperwork."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

JL

John L.

Psychiatrist

> "The scheduling module is a breeze, adding patients to the schedule is straightforward."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

BS

Britany S.

Owner, APRN

> "I have been using this software for over a year for my practice and they still have not been able to get it fully setup for me."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

AS

AMY S.

Intake coordinator

> "RXNT has made my job much easier and streamlined."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

SH

Stacy H.

RN

> "With any new system and never have seen the screens before, it was a bit overwhelming."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

JL

John L.

Psychiatrist

> "The module I use the most and like the best is the eprescription, including controlled substances."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

Marino M.

Psychiatrist

> "I travel a lot and the control system that they have now does not work for me"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593)

VR

Verified Reviewer

PMHNP

> "I have used RXNT for close to 8 years and it is my favorite prescription platform."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553)

EF

ELyse F.

Executive Director

> "It can be very confusing if you do not have information entered clearly and correctly for your patient"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289)

LA

Lisa A.

PMHNP

> "The customer service team is also very responsive, which makes a big difference."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070)

AM

Angela M.

RN clinical director

> "the code does not always work for log in access."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6425129)

MH

Michelle H.

RN

> "Ease of usage, user friendly, helps with workflow, easy to e-prescribing."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7057083)

PW

Portia W.

clinical manager

> "times out if staff does not use within a certain time frame"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6652430)

KB

Kevin B.

Optometrist

> "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7043827)

Marino M.

Psychiatrist

> "They suspended the service without previous notice affecting my patients and not because me."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593)

KM

Karen M.

Billing Specialist

> "It is very time saving for the backend biller and payment poster."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7024907)

PD

Peter D.

physician

> "It strikes me as irresponsible if a business can be called irresponsible. And they are I the health care business."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6626133)

SH

Stacy H.

RN

> "Overall, this has a good system for us after learning how to effectively use it and working out the kinks in the beginning."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

JM

John M.

Physician

> "The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program,..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520)

BM

Brandon M.

Medical Assistant

> "Our clinic runs smoothly thanks to RXNT."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7025132)

CA

Corinne A.

Medical Director

> "Also, when the sales representative discussed the products, they did not mention anything about the 14 month commitment to..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552)

TO

Tim O.

Chemical Dependency Counselor

> "Patient records are easily accessible. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7009385)

LB

Lori B.

Owner, Nurse practitioner

> "The number of clicks to do anything is a definite time suck. And few of my patients are able to easily get into the patient..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4944739)

TF

Theresa F.

Credentialing Manager

> "The reports are easy to run, and we will be learning new ones once the other modules are purchased."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922)

JS

Jesse S.

Physician

> "From the start it was clunky, pt feedback on the experience signing up was terrible."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___6536080)

JL

John L.

Psychiatrist

> "I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

JK

John K.

Psychiatrist

> "I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I was..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5057661)

JH

John H.

Hospice Physician

> "I use RXNT daily and rarely have problems."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7022609)

CA

Corinne A.

Medical Director

> "They frequently have notifications for “outages” it is a really laborious process to set up trainings or get any kind of..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552)

MS

MARTHA S.

physician

> "There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477)

BS

Britany S.

Owner, APRN

> "Doesn't work for patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

MS

MARTHA S.

physician

> "The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477)

EP

ELI P.

ED

> "We were unable to use the system as to which it helps us prescribe medication to our hospice patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6047946)

JF

Jane F.

psychiatrist

> "The program is very straight forward and intuitive."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936)

GZ

Gene Z.

Physician

> "Can not loft template."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6405749)

YM

Yuhura M.

Director of Clinical Services

> "I appreciate the fact that other pharmacies are easily accessible as an option for narcotics."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6537369)

BJ

Bayan J.

Physician

> "Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484)

TF

Theresa F.

Credentialing Manager

> "I like the ease of scheduling and patient follow up."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922)

BS

Britany S.

Owner, APRN

> "I am in the process of switching now and wish I would have never started with this company in the first place."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

JL

John L.

Psychiatrist

> "It worked flawlessly even while oversees on vacation."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

CO

Carolina O.

Medical Assistant

> "loading time for somethings are slow"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394)

SN

Sam N.

CEO

> "Very good integration between EJR and PM"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442)

SN

Sarah N.

FNP

> "They are frequently glitchy, with error messaged, unable to address issues, wait time for resolution is days to weeks, I am still..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238)

MH

Michella H.

CNM

> "It appears that security is fine."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

BJ

Bayan J.

Physician

> "The version I'm using did not connect directly with my electronic health record."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484)

EF

ELyse F.

Executive Director

> "My overall experience is this is a very helpful tool for our agency to use as a hospice. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289)

TG

Tara G.

MD

> "No care on the part of the support team, still has not been resolved in over a month, leading my practice to find another..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4124337)

KL

Kim L.

Nurse Practitioner

> "I love the templates for charting which gives me access to the diversity of my patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410)

LT

Lauren T.

Med director

> "Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002)

ZS

Zaporia S.

Nurse Practitioner

> "Easy, fast and it integrates with my charting system"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6338433)

MD

Mamadou D.

Medical provider

> "They will lock you in a 1 year contract without telling you until you try to cancel."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4820592)

RH

Rachel H.

PMHNP

> "RXNT is safe and secure, yet still easy to use after setup. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7004323)

KL

Kim L.

Nurse Practitioner

> "The billing portion was complicated but I no longer use that feature."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410)

CO

Carolina O.

Medical Assistant

> "the layout of the page is neat and efficient."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394)

LT

Lauren T.

Med director

> "Poor to mediocre at best due to the delays in functionality."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002)

MH

Michella H.

CNM

> "I really do love the controlled substance process."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

HL

Holly L.

aprn

> "Issues with billing that are difficult to navigate"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5034884)

MH

Michella H.

CNM

> "The customer support is great."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

SN

Sarah N.

FNP

> "It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close ticket..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238)

[View Reviews](https://www.capterra.com/p/110018/rxnt/reviews/)

SS

Sushant S.

Supervisor

> "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7146271)

ER

Elsa R.

Owner

> "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or email,..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714)

NF

Nicole F.

Pre-Registration Pharmacy Technician

> "It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7148284)

MO

Michael O.

Cosmetic Physician

> "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring system..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493)

MB

Michael B.

Registered Nurse

> "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent and..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880)

KB

Karlyne B.

OWNER

> "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

LS

Luisa S.

Aesthetic Nurse Practitioner

> "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437)

Karen H.

Aesthetic Nurse

> "Setting up forms and services very long winded and complicated at times."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111)

MD

Monica D.

Nurse

> "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped generate..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345)

VR

Verified Reviewer

Owner and Medical director

> "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383)

SA

Syeda A.

Director

> "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981)

VR

Verified Reviewer

Office Manager

> "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time contacting..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180)

KB

Karlyne B.

OWNER

> "I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

JR

José R.

Chief I.T and Legal Officer

> "There are reoccurring bugs and glitches that we have identified when using the platform."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933)

BT

Brant T.

Medical Director

> "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us rather than..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875)

CB

Cassandra B.

Registered Nurse

> "There is a lot of personalisation that goes into the system and very time consuming."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137471)

AB

Aanjana B.

Pre-registered Pharmacy Technician

> "From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7144976)

SQ

Sadiq Q.

Practice Owner

> "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to the..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

VV

Valentina V.

ANP

> "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789)

MM

Mira M.

Doctors

> "Sometimes glitchy and doesn’t sent patients the consent forms"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888)

UR

Uliana R.

Administrator

> "The platform assists me with operations and marketing, including CRM and every step I need to complete."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480)

RZ

Raisa Z.

Clinic Manager

> "very slow at times and often comes up with issues."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052)

UR

Uliana R.

Administrator

> "The platform assists me with operations and marketing, including CRM and every step I need to complete."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480)

VR

Verified Reviewer

Office Manager

> "I was not able to ever set it up and paid for months without ever getting any benefit."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180)

ER

Elsa R.

Owner

> "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714)

VW

Vicky W.

Nurse

> "Card machine can take a while to confirm payment has been taken"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235)

KB

Karlyne B.

OWNER

> "I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client experience."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

EK

Eric K.

Clinic Owner and Clinical Specialist

> "Some features can feel a bit overwhelming at the beginning, especially during the setup."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303)

Paul W.

GP

> "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're worried..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561)

SQ

Stephanie Q.

Managing Operations Partner

> "Unable to send control substances with eRX requires a 3rd party option."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062)

SP

Shital P.

Practice Manager

> "I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137220)

SQ

Sadiq Q.

Practice Owner

> "System Bugs: There are still multiple bugs present in the system despite it being in the production environment."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

AG

Agnes G.

Founder and Adult Nurse Practitioner

> "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been incredible."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495)

CH

Carrie H.

owner medical practicemedspa

> "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016)

CR

Cassi R.

Holistic Health Practitioner

> "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737)

SQ

Sadiq Q.

Practice Owner

> "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau 2..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

TX

Tracy X.

Clinical Director

> "Pabau integrates with multiple apps well including iCal, stripe, Mailchimp etc, can switch in between companies and clinic locations easily"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6392176)

CM

Clara M.

pharmacist ip

> "Potentially, it could be too sophistication for more basic userr"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066)

SV

Sarah V.

Owner

> "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system that..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839)

GB

Galina B.

Manager

> "I did create service myself 5 times and it still not possible to add it on the invoice."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454)

AS

Adam S.

Doctor and Director of Dr Alluris Aesthetics

> "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671)

CC

Caroline C.

Aesthetics Nurse

> "Time consuming process from joining to getting log in details."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499)

AS

Adam S.

Doctor and Director of Dr Alluris Aesthetics

> "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671)

AC

Amanda C.

Reception

> "Poor customer service at the start of Pabau 2."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433)

Petya S.

aesthetic doctor

> "Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7149413)

AS

Adrien S.

Osteopathic clinics

> "it can feel a bit overwhelming at first due to the number of features available."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105)

AM

Amelia M.

Director

> "Pabau 2 has truly elevated the way I run my clinic, allowing me to focus more on my clients and less on admin."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945)

EC

Emma C.

clinic manager

> "The report name changes are challenging."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358)

RH

Robert H.

Doctor

> "The staff is very helpful and engaged in making Pabau individualised and tailored to specific business needs."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7070347)

AM

Ayesha M.

Operations Manager

> "Using online chat causes delay in operations"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592)

MM

Marin M.

Manager

> "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284)

KV

Kim V.

Nurse

> "Sometimes it can be complicated and often get lost when trying to resolve any problems"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000)

ZB

Zenaida B.

Pre-reg Pharmacy technician

> "From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015)

HM

Heather M.

Clinical Director

> "Unable to use the prescription function at times."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178)

Paul W.

GP

> "I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561)

PH

Pamela H.

Marketing Manager

> "Having a difficult time in clinic with the pabua2 switch over."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550)

NE

Nathan E.

CEO

> "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time,..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737)

DB

Danielle B.

Aesthetic Doctor

> "I haven't found it very easy to set up sending automated consent forms."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163)

KaR

Kelly-ann R.

Facial aesthetician

> "The customer support is outstanding and being able to provide suggestions for new innovative ideas on the platform"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7083683)

MA

Mohammed A.

Medical Director

> "Lies about the functionality of the system at sales call, and also the lack of support when contacting regarding problems to becdolved"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4937383)

BT

Brant T.

Medical Director

> "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s needs."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875)

RP

Ruth P.

Owner

> "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626)

ZB

Zenaida B.

Pre-reg Pharmacy technician

> "It also makes communication with patients much easier, which improves the overall experience for both staff and patients."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015)

IB

Imogen B.

Doctor

> "It could not be worse, customer service is appalling."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024)

VR

Verified Reviewer

Founder and Nurse Prescriber

> "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to accommodate my..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910)

AmS

Anne-marie S.

Director

> "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them again..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427)

AS

Adrien S.

Osteopathic clinics

> "Excellent features such as online booking, appointment reminders, and secure patient record storage."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105)

NR

Nick R.

Consultant

> "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986)

AT

Asim T.

Director

> "As a clinician, what I value most is how clearly patient histories and clinical notes are organised."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7141881)

BB

Brett B.

Office Manager

> "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431)

AM

Amelia M.

Director

> "The transition from alternative software highlighted just how much more efficient and intuitive Pabau 2 is for managing every aspect of my..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945)

DH

David H.

Director

> "Its not that easy to use initially, lots of options"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821)

Iulia H.

Aesthetic practitioner

> "Helpful support team and many useful features for aesthetic and medical clinics."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7145514)

BB

Brett B.

Office Manager

> "Our account manager was not available and rarely responded to emails."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431)

OR

Osanna R.

Assistant Manager

> "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910)

HT

Hillary T.

Owner

> "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447)

MM

Michelle M.

Skincare Specialist

> "The product is very intuitive and allows you to keep all client records in one place."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6822007)

RC

Ran C.

Owner

> "SMS cost you a lot of money and integration with Credit Card will cost you the processing fee from the merchant and Palau itself"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3593923)

SQ

Sadiq Q.

Practice Owner

> "Cloud-Based Platform: The cloud-based nature of Pabau ensures that data is securely stored and accessible from anywhere."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

RC

Richard C.

IT Manager

> "Software is ok but I don't think it's suitable for a serious medical business."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788)

[View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

## User interface

4.30 (498)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

4.66 (633)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

RXNT

Top features

39/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Audit Trail
-   Calendar Management
-   Charting
-   Claims Management
-   Customizable Templates
-   Document Management
-   Drug Reference Database
-   Electronic Prior Authorization
-   Electronic Signature
-   Employee Management
-   EPCS Compliant
-   E-Prescribing
-   Formulary Management
-   Generative AI
-   Healthcare Compliance
-   HIPAA Compliant
-   Inventory Management
-   Medication Alerts/Warnings
-   Medication History
-   Messaging
-   Mobile App
-   Multi-Location
-   Online Refills
-   Patient Portal
-   Payment Processing
-   Predictive Analytics
-   Prescription Cancellation
-   Prescription Renewal
-   Pricing Data
-   Records Management
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Search/Filter
-   SMS Reminders
-   Task Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/110018/rxnt/#features)

Pabau

38/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Audit Trail
-   Calendar Management
-   Charting
-   Claims Management
-   Customizable Templates
-   Document Management
-   Drug Reference Database
-   Electronic Prior Authorization
-   Electronic Signature
-   Employee Management
-   EPCS Compliant
-   E-Prescribing
-   Formulary Management
-   Generative AI
-   Healthcare Compliance
-   HIPAA Compliant
-   Inventory Management
-   Medication Alerts/Warnings
-   Medication History
-   Messaging
-   Mobile App
-   Multi-Location
-   Online Refills
-   Patient Portal
-   Payment Processing
-   Predictive Analytics
-   Prescription Cancellation
-   Prescription Renewal
-   Pricing Data
-   Records Management
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Search/Filter
-   SMS Reminders
-   Task Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features)

### Recognition

RXNT is recognized as a top-rated tool in 5 Capterra Shortlist reports

Pabau is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

RXNT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pabau

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RXNT

-   By RXNT
-   Located in United States
-   Founded in 1999

Pabau

-   By Pabau
-   Located in United Kingdom
-   Founded in

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Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/89392-110018/drchrono-Practice-Management-vs-rxnt)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

vs

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

$59/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/140062-210524/Pabau-CRM-vs-Practice-Mate)