# Compare RXNT vs Updox 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RXNT and Updox based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110018-147554/rxnt-vs-Updox

---

# RXNT vs Updox Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RXNTUpdox2/4 selected

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

[Updox](https://www.capterra.com/p/147554/Updox/)[4.1 (117)](https://www.capterra.com/p/147554/Updox/reviews/)

[## RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting Price

$32.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

KC

JL

Based on [498 reviews](#user-reviews)

Positive

428

Neutral

31

Negative

39

[## Updox](https://www.capterra.com/p/147554/Updox/)[4.1 (117)](https://www.capterra.com/p/147554/Updox/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4

Ease of Use

4.2

Customer Service

3.8

Reviews Sentiment

Based on [117 reviews](#user-reviews)

Positive

88

Neutral

10

Negative

19

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,199 reviews from telemedicine software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

HIPAA Compliant

4.8

Two-Way Audio & Video

NA

E-Prescribing

4.6

Video Conferencing

NA

Appointment Scheduling

4.2

53%Fit

Missing features

Feature ratings

HIPAA Compliant

4.0

Two-Way Audio & Video

NA

E-Prescribing

NA

Video Conferencing

3.0

Appointment Scheduling

2.0

User satisfaction

User satisfaction

4.3

User reviews[498](https://www.capterra.com/p/110018/rxnt/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.1

User reviews[117](https://www.capterra.com/p/147554/Updox/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

3.9

Customer support

3.8

Price starts from

Price starts from

$32Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States.

Best for

Updox is perfect for out-of-hospital providers, physicians, pharmacies, health systems, LTPAC facilities, and other specialty medical practices.

## User reviews

Pros & cons

KC

Keisha C.

Clinical Manager

> "It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179)

JF

Jane F.

psychiatrist

> "Used it for years without a problem, but since they're been changing things to increase their cyber security, there's been..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936)

JL

John L.

Psychiatrist

> "I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

JR

Julie R.

Physician

> "Finally, I would describe the software as being glitchy requiring the practitioner to log out and log back in."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7149245)

CD

Chris D.

Owner

> "RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions orderly..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567)

TA

Tea A.

Physician

> "does not have option to record consultation, it can be done only from phone and very poor futures and takes too long,"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7031837)

GG

Greg G.

Optometrist

> "RXNT works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6471305)

BL

Ben L.

Nurse practitioner

> "There are certain things that guy can't do on the mobile version that only the desktop works."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615)

AS

AMY S.

Intake coordinator

> "RXNT is making my job more efficient and saves me a lot of time for other tasks."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

JF

Jane F.

psychiatrist

> "I've been calling since thursday (it's monday now) and I've had zero response. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936)

AS

AMY S.

Intake coordinator

> "Being able to take payments without going to another site is very time saving. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

KC

Keisha C.

Clinical Manager

> "It wasn't as seamless to navigate the patient management portal."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179)

VR

Verified Reviewer

PMHNP

> "I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553)

CD

Chris D.

Owner

> "There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became annoying."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567)

SH

Stacy H.

RN

> "It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer support,..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

JM

Jorge M.

Medical director

> "The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of their..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5062916)

JM

John M.

Physician

> "From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520)

BS

Britany S.

Owner, APRN

> "Patients are more often than not not able to register for their portal or fill out paperwork."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

GH

Gretchen H.

Nurse practitioner

> "just beginning but training with \[sensitive content hidden\] has been very helpful and supportive, choosing multiple encounters for..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7073749)

BS

Britany S.

Owner, APRN

> "I have been using this software for over a year for my practice and they still have not been able to get it fully setup for me."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

LA

Lisa A.

PMHNP

> "Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070)

SH

Stacy H.

RN

> "With any new system and never have seen the screens before, it was a bit overwhelming."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

JL

John L.

Psychiatrist

> "The scheduling module is a breeze, adding patients to the schedule is straightforward."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

Marino M.

Psychiatrist

> "I travel a lot and the control system that they have now does not work for me"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593)

AS

AMY S.

Intake coordinator

> "RXNT has made my job much easier and streamlined."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

EF

ELyse F.

Executive Director

> "It can be very confusing if you do not have information entered clearly and correctly for your patient"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289)

JL

John L.

Psychiatrist

> "The module I use the most and like the best is the eprescription, including controlled substances."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

AM

Angela M.

RN clinical director

> "the code does not always work for log in access."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6425129)

LA

Lisa A.

PMHNP

> "The customer service team is also very responsive, which makes a big difference."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070)

PW

Portia W.

clinical manager

> "times out if staff does not use within a certain time frame"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6652430)

KB

Kevin B.

Optometrist

> "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7043827)

Marino M.

Psychiatrist

> "They suspended the service without previous notice affecting my patients and not because me."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593)

KM

Karen M.

Billing Specialist

> "It is very time saving for the backend biller and payment poster."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7024907)

PD

Peter D.

physician

> "It strikes me as irresponsible if a business can be called irresponsible. And they are I the health care business."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6626133)

SH

Stacy H.

RN

> "Overall, this has a good system for us after learning how to effectively use it and working out the kinks in the beginning."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

JM

John M.

Physician

> "The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program, it..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520)

BM

Brandon M.

Medical Assistant

> "Our clinic runs smoothly thanks to RXNT."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7025132)

CA

Corinne A.

Medical Director

> "Also, when the sales representative discussed the products, they did not mention anything about the 14 month commitment to..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552)

VR

Verified Reviewer

PMHNP

> "I have used RXNT for close to 8 years and it is my favorite prescription platform."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553)

JH

Julie H.

Family Resource Coordinator and Autism Referral Navigator

> "Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect more..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6325684)

TO

Tim O.

Chemical Dependency Counselor

> "Patient records are easily accessible. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7009385)

LB

Lori B.

Owner, Nurse practitioner

> "The number of clicks to do anything is a definite time suck. And few of my patients are able to easily get into the patient portal..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4944739)

TF

Theresa F.

Credentialing Manager

> "The reports are easy to run, and we will be learning new ones once the other modules are purchased."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922)

JS

Jesse S.

Physician

> "From the start it was clunky, pt feedback on the experience signing up was terrible."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___6536080)

JL

John L.

Psychiatrist

> "I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

JK

John K.

Psychiatrist

> "I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I was..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5057661)

JH

John H.

Hospice Physician

> "I use RXNT daily and rarely have problems."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7022609)

CA

Corinne A.

Medical Director

> "They frequently have notifications for “outages” it is a really laborious process to set up trainings or get any kind of..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552)

MS

MARTHA S.

physician

> "There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477)

BS

Britany S.

Owner, APRN

> "Doesn't work for patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

MS

MARTHA S.

physician

> "The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the representative..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477)

EP

ELI P.

ED

> "We were unable to use the system as to which it helps us prescribe medication to our hospice patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6047946)

MH

Michelle H.

RN

> "Ease of usage, user friendly, helps with workflow, easy to e-prescribing."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7057083)

GZ

Gene Z.

Physician

> "Can not loft template."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6405749)

JF

Jane F.

psychiatrist

> "The program is very straight forward and intuitive."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936)

BJ

Bayan J.

Physician

> "Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had to..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484)

YM

Yuhura M.

Director of Clinical Services

> "I appreciate the fact that other pharmacies are easily accessible as an option for narcotics."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6537369)

BS

Britany S.

Owner, APRN

> "I am in the process of switching now and wish I would have never started with this company in the first place."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

TF

Theresa F.

Credentialing Manager

> "I like the ease of scheduling and patient follow up."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922)

HM

Hinmoy M.

Regional Medical Officer

> "The e-consent can be tricky, if you press the wrong button it deletes the patient. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6373258)

JL

John L.

Psychiatrist

> "It worked flawlessly even while oversees on vacation."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

SN

Sarah N.

FNP

> "They are frequently glitchy, with error messaged, unable to address issues, wait time for resolution is days to weeks, I am still..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238)

SN

Sam N.

CEO

> "Very good integration between EJR and PM"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442)

BJ

Bayan J.

Physician

> "The version I'm using did not connect directly with my electronic health record."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484)

MH

Michella H.

CNM

> "It appears that security is fine."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

TG

Tara G.

MD

> "No care on the part of the support team, still has not been resolved in over a month, leading my practice to find another solution..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4124337)

EF

ELyse F.

Executive Director

> "My overall experience is this is a very helpful tool for our agency to use as a hospice. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289)

LT

Lauren T.

Med director

> "Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002)

KL

Kim L.

Nurse Practitioner

> "I love the templates for charting which gives me access to the diversity of my patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410)

KL

Kim L.

Nurse Practitioner

> "The billing portion was complicated but I no longer use that feature."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410)

RH

Rachel H.

PMHNP

> "RXNT is safe and secure, yet still easy to use after setup. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7004323)

LT

Lauren T.

Med director

> "Poor to mediocre at best due to the delays in functionality."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002)

MH

Michella H.

CNM

> "I really do love the controlled substance process."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

HL

Holly L.

aprn

> "Issues with billing that are difficult to navigate"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5034884)

MH

Michella H.

CNM

> "The customer support is great."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

SN

Sarah N.

FNP

> "It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close ticket..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238)

BL

Ben L.

Nurse practitioner

> "Easy to use."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615)

AJ

Amanda J.

Owner

> "You are basically on your own to try to navigate this horrendous system."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6175169)

SC

Shahzad C.

CEO, Founder, and Physician

> "simple and efficient."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7010251)

DP

David P.

Clinical Operations Manager

> "There have been some technical difficulties in our pharmacy receiving the prescriptions and the website is challenging to learn..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4641869)

[View Reviews](https://www.capterra.com/p/110018/rxnt/reviews/)

CT

Chelsea T.

Practice Manager

> "The customizable automatic patient appointment reminders are great for us and being able to track the specific date and time they were..."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___4813654)

KC

Karen C.

Practice Manager

> "Customer service....you cannot call and get a human to help with an issue right away, you have to try to get on a schedule for a zoom..."

[See full review](https://www.capterra.com/p/147554/Updox/#SoftwareAdvice___6815328)

RS

Rachana S.

MD

> "I like the Forms features of this product but you can get similar value other places for much cheaper price"

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___6358987)

KC

Karen C.

Practice Manager

> "We are paying about $600/month for a service we do not want any longer and they are making us pay 7 more months for the pleasure of..."

[See full review](https://www.capterra.com/p/147554/Updox/#SoftwareAdvice___6815328)

NR

Nick R.

Office Mgr

> "We had big hopes for a communication app that integrates well with our EHR."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___6332088)

EG

Eric G.

owner

> "your messages may be censored without you knowing, customer service is OK and "Leadership" believes they are untouchable, will never..."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___6477831)

CT

Chelsea T.

Practice Manager

> "I feel there are many better options out there if your EMR integrates with them. Once you sign with them you are locked into a 1 year..."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___4813654)

KC

Karen C.

Practice Manager

> "CONTRACTS automatically renew without an "out" and they do not allow you to buy out your contract. "

[See full review](https://www.capterra.com/p/147554/Updox/#SoftwareAdvice___6815328)

RC

Renea C.

Office Manager

> "Messaging is one of my absolute favorite features in Updox!"

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___6251779)

CT

Chelsea T.

Practice Manager

> "The HIPAA secure text is ridiculous where you can not use page breaks so everything bunches together into a giant paragraph and we are..."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___4813654)

AB

Alpha B.

Medical Director

> "Easy to use. "

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___6242287)

Tom R.

CEO - Solo-Practice - Family Nurse Practitioner

> "As a very small solo-provider telehealth practice - this was an expense that I had not counted on and it is very expensive - Especially..."

[See full review](https://www.capterra.com/p/147554/Updox/#GetApp___6148281)

HS

Haitham S.

Chief Executive Officer

> "Trying to improve our business productivity as reducing manual work."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___3699474)

NR

Nick R.

Office Mgr

> "It's just not worth it anymore and our experience of "gotcha" un-announced 25% price hike is shady and poor business practice in my..."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___6332088)

DD

Danielle D.

APRN

> "The video quality is great."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___3802290)

CT

Chelsea T.

Practice Manager

> "I have been told by support that this is due to there being a "system outage" during the period of time that the appointment was..."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___4813654)

TT

Tosin T.

Medical assistant

> "I like every features of the software, most especially the securing of information"

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___3235538)

Tom R.

CEO - Solo-Practice - Family Nurse Practitioner

> "I notified UpDox that I will not be using it - there response was - you signed a one year contract."

[See full review](https://www.capterra.com/p/147554/Updox/#GetApp___6148281)

CD

Chuck D.

adminstrator

> "This product might be ok for a larger practice, but small practices beware. "

[See full review](https://www.capterra.com/p/147554/Updox/#SoftwareAdvice___3397223)

Tom R.

CEO - Solo-Practice - Family Nurse Practitioner

> "It was not as useful as it appeared, but I was forced to sign a 1 year contract."

[See full review](https://www.capterra.com/p/147554/Updox/#GetApp___6148281)

VR

Verified Reviewer

CHVA

> "For me, it's very convenient if you're working from and or working as a Va and you have no access to a fax machine or you don't want to..."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___2717315)

NR

Nick R.

Office Mgr

> "Final straw is a 25% price hike without notice."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___6332088)

BM

Barbara M.

HR Director

> "Now that I have figured Updox out, I can load my faxes fairly quickly and check back for my results. "

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___2788693)

ML

Michael L.

CEO

> "Disrespectful by only responding emails several days later"

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___6251387)

DM

Daniel M.

Physician

> "They offer a great product that streamlines receiving and sending faxes."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___2753740)

MA

MARA A.

Physician

> "Experience was horrible."

[See full review](https://www.capterra.com/p/147554/Updox/#GetApp___6210361)

CB

CATHY B.

MANAGER

> "Able to go through incoming faxes quick and have had no issues"

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___2818820)

DD

Danielle D.

APRN

> "I am speaking the truth of what I have experienced. When I asked for help or cancel, one of their customer services said, well you need..."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___3802290)

MM

Melody M.

Admin Assistant

> "This way of faxing and filing documents is wonderful and the program is so simple!"

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___2317034)

LM

Lynn M.

Manager

> "No one answers phone and only does online chat and email. If you want to supply your account number repeatedly and get no resolution..."

[See full review](https://www.capterra.com/p/147554/Updox/#GetApp___3074444)

CB

CATHY B.

MANAGER

> "Love that you can fax from here as well."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___2818820)

DD

Danielle D.

APRN

> "I was on day 4 and it was Not working properly, I sent several messages, asking for help...."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___3802290)

DM

Daniel M.

Physician

> "Overall, it's a good product, but ultimately I decided to go with a cheaper alternative."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___2753740)

VR

Verified Reviewer

CEO

> "Often end up using the free apps from Doximity for physicians which always works well this paid program fails. If we weren’t stuck with..."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___3369127)

Isaiah N.

CEO

> "A very affordable recommendable software."

[See full review](https://www.capterra.com/p/147554/Updox/#Capterra___2315820)

CD

Chuck D.

adminstrator

> "We live in rural Maine, most of our patients were not comfortable filling out online forms. "

[See full review](https://www.capterra.com/p/147554/Updox/#SoftwareAdvice___3397223)

[View Reviews](https://www.capterra.com/p/147554/Updox/reviews/)

## User interface

4.30 (498)

[Updox](https://www.capterra.com/p/147554/Updox/)

4.09 (117)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

RXNT

Top features

40/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/110018/rxnt/#features)

Updox

22/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/147554/Updox/#features)

### Recognition

RXNT is recognized as a top-rated tool in 5 Capterra Shortlist reports

Updox is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

RXNT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Updox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RXNT

-   By RXNT
-   Located in United States
-   Founded in 1999

Updox

-   By Updox
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

$32/month

Price

Contact vendor for pricing

4.2

Features

3.8

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/110018-129169/rxnt-vs-Tebra)

[Updox](https://www.capterra.com/p/147554/Updox/)[4.09 (117)](https://www.capterra.com/p/147554/Updox/reviews/)

vs

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Contact vendor for pricing

Price

$300

4.0

Features

3.9

4.2

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-147554/NextGen-Ambulatory-EHR-vs-Updox)

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/)

$32/month

Price

Contact vendor for pricing

4.2

Features

3.8

4.3

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-110018/athenaOne-vs-rxnt)

[Updox](https://www.capterra.com/p/147554/Updox/)[4.09 (117)](https://www.capterra.com/p/147554/Updox/reviews/)

vs

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/147554-165634/Updox-vs-Mend-App)

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

vs

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

$32/month

Price

$75/month

4.2

Features

4.4

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/110018-144484/rxnt-vs-InSync-EMR)

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

vs

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

$32/month

Price

$300

4.2

Features

3.9

4.3

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-110018/NextGen-Ambulatory-EHR-vs-rxnt)

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

vs

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

$32/month

Price

$25/month

4.2

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110018-120340/rxnt-vs-ChARM-EHR)

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

vs

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.91 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

$32/month

Price

Contact vendor for pricing

4.2

Features

3.9

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/89392-110018/drchrono-Practice-Management-vs-rxnt)

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

vs

[Dr. First](https://www.capterra.com/p/119759/Rcopia/)[2.37 (27)](https://www.capterra.com/p/119759/Rcopia/reviews/)

$32/month

Price

$799/year

4.2

Features

2.5

4.3

Ease of Use

2.9

[View full comparison](https://www.capterra.com/compare/110018-119759/rxnt-vs-Rcopia)

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

vs

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

$32/month

Price

$59/month

4.2

Features

4.6

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110018-140062/rxnt-vs-Pabau-CRM)

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

vs

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

$32/month

Price

$199/month

4.2

Features

3.5

4.3

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/110018-266915/rxnt-vs-Practice-Fusion)

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

vs

[PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/)[4.06 (295)](https://www.capterra.com/p/37932/PrognoCIS-EMR/reviews/)

$32/month

Price

Contact vendor for pricing

4.2

Features

4.0

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/37932-110018/PrognoCIS-EMR-vs-rxnt)