--- title: "Compare RXNT vs Mend.io 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare RXNT and Mend.io based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/110018-165634/rxnt-vs-Mend-App" page_type: "comparison" language: "en" --- # RXNT vs Mend.io Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RXNTMend.io2/4 selected [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) [Mend.io](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) [## RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $32.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment KC JL Based on [498 reviews](#user-reviews) Positive 427 Neutral 32 Negative 39 [## Mend.io](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment AH AL JP Based on [920 reviews](#user-reviews) Positive 843 Neutral 47 Negative 30 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,104 reviews from telemedicine software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Not enough reviews Feature ratings HIPAA Compliant 4.8 E-Prescribing 4.6 Charting 4.1 Appointment Scheduling 4.2 Confirmations/Reminders \-- 78%Fit Missing features Feature ratings HIPAA Compliant 4.8 E-Prescribing NA Charting 4.7 Appointment Scheduling 4.8 Confirmations/Reminders 4.8 User satisfaction User satisfaction 4.3 User reviews[498](https://www.capterra.com/p/110018/rxnt/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.2 User satisfaction 4.6 User reviews[920](https://www.capterra.com/p/165634/Mend-App/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $32Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States. Best for Mid-market and enterprise businesses in financial services, software, technology, healthcare, and other regulated industries. ## User reviews Pros & cons KC Keisha C. Clinical Manager > "It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179) JF Jane F. psychiatrist > "Used it for years without a problem, but since they're been changing things to increase their cyber security, there's been..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) JL John L. Psychiatrist > "I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) PR Paul R. Chief Optometric Officer > "This can be quite clunky. Since they switch to their new log-in system I can only log-in on one computer." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7186194) CD Chris D. Owner > "RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) JR Julie R. Physician > "Finally, I would describe the software as being glitchy requiring the practitioner to log out and log back in." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7149245) VR Verified Reviewer PMHNP > "I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553) TA Tea A. Physician > "does not have option to record consultation, it can be done only from phone and very poor futures and takes too long," [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7031837) SH Stacy H. RN > "It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) JF Jane F. psychiatrist > "I've been calling since thursday (it's monday now) and I've had zero response. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) JM John M. Physician > "From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) KC Keisha C. Clinical Manager > "It wasn't as seamless to navigate the patient management portal." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179) GH Gretchen H. Nurse practitioner > "just beginning but training with \[sensitive content hidden\] has been very helpful and supportive, choosing multiple encounters..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7073749) CD Chris D. Owner > "There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) JL John L. Psychiatrist > "The scheduling module is a breeze, adding patients to the schedule is straightforward." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) JM Jorge M. Medical director > "The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5062916) AS AMY S. Intake coordinator > "RXNT is making my job more efficient and saves me a lot of time for other tasks." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) BS Britany S. Owner, APRN > "Patients are more often than not not able to register for their portal or fill out paperwork." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) JL John L. Psychiatrist > "The module I use the most and like the best is the eprescription, including controlled substances." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) BL Ben L. Nurse practitioner > "There are certain things that guy can't do on the mobile version that only the desktop works." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615) AS AMY S. Intake coordinator > "Being able to take payments without going to another site is very time saving. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) BS Britany S. Owner, APRN > "I have been using this software for over a year for my practice and they still have not been able to get it fully setup for me." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) KB Kevin B. Optometrist > "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7043827) SH Stacy H. RN > "With any new system and never have seen the screens before, it was a bit overwhelming." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) KM Karen M. Billing Specialist > "It is very time saving for the backend biller and payment poster." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7024907) Marino M. Psychiatrist > "I travel a lot and the control system that they have now does not work for me" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593) SH Stacy H. RN > "Overall, this has a good system for us after learning how to effectively use it and working out the kinks in the beginning." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) EF ELyse F. Executive Director > "It can be very confusing if you do not have information entered clearly and correctly for your patient" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289) LA Lisa A. PMHNP > "Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070) PW Portia W. clinical manager > "times out if staff does not use within a certain time frame" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6652430) GG Greg G. Optometrist > "RXNT works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6471305) Marino M. Psychiatrist > "They suspended the service without previous notice affecting my patients and not because me." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593) BM Brandon M. Medical Assistant > "Our clinic runs smoothly thanks to RXNT." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7025132) PD Peter D. physician > "It strikes me as irresponsible if a business can be called irresponsible. And they are I the health care business." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6626133) AS AMY S. Intake coordinator > "RXNT has made my job much easier and streamlined." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) JM John M. Physician > "The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program,..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) VR Verified Reviewer PMHNP > "I have used RXNT for close to 8 years and it is my favorite prescription platform." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553) CA Corinne A. Medical Director > "Also, when the sales representative discussed the products, they did not mention anything about the 14 month commitment to..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552) TO Tim O. Chemical Dependency Counselor > "Patient records are easily accessible. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7009385) JH Julie H. Family Resource Coordinator and Autism Referral Navigator > "Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6325684) JL John L. Psychiatrist > "I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) JS Jesse S. Physician > "From the start it was clunky, pt feedback on the experience signing up was terrible." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___6536080) JH John H. Hospice Physician > "I use RXNT daily and rarely have problems." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7022609) JK John K. Psychiatrist > "I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5057661) LA Lisa A. PMHNP > "The customer service team is also very responsive, which makes a big difference." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070) CA Corinne A. Medical Director > "They frequently have notifications for “outages” it is a really laborious process to set up trainings or get any kind of..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552) MS MARTHA S. physician > "There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477) BS Britany S. Owner, APRN > "Doesn't work for patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) MS MARTHA S. physician > "The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477) EP ELI P. ED > "We were unable to use the system as to which it helps us prescribe medication to our hospice patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6047946) MH Michelle H. RN > "Ease of usage, user friendly, helps with workflow, easy to e-prescribing." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7057083) BJ Bayan J. Physician > "Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484) JF Jane F. psychiatrist > "The program is very straight forward and intuitive." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) BS Britany S. Owner, APRN > "I am in the process of switching now and wish I would have never started with this company in the first place." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) YM Yuhura M. Director of Clinical Services > "I appreciate the fact that other pharmacies are easily accessible as an option for narcotics." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6537369) HM Hinmoy M. Regional Medical Officer > "The e-consent can be tricky, if you press the wrong button it deletes the patient. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6373258) JL John L. Psychiatrist > "It worked flawlessly even while oversees on vacation." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) SN Sarah N. FNP > "They are frequently glitchy, with error messaged, unable to address issues, wait time for resolution is days to weeks, I am..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238) SN Sam N. CEO > "Very good integration between EJR and PM" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442) BJ Bayan J. Physician > "The version I'm using did not connect directly with my electronic health record." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484) EF ELyse F. Executive Director > "My overall experience is this is a very helpful tool for our agency to use as a hospice. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289) TG Tara G. MD > "No care on the part of the support team, still has not been resolved in over a month, leading my practice to find another..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4124337) KL Kim L. Nurse Practitioner > "I love the templates for charting which gives me access to the diversity of my patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410) LT Lauren T. Med director > "Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002) TF Theresa F. Credentialing Manager > "The reports are easy to run, and we will be learning new ones once the other modules are purchased." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922) AM Angela M. RN clinical director > "the code does not always work for log in access." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6425129) SC Shahzad C. CEO, Founder, and Physician > "simple and efficient." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7010251) KL Kim L. Nurse Practitioner > "The billing portion was complicated but I no longer use that feature." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410) TO Tim O. Chemical Dependency Counselor > "So far, it has been relatively intuitive and easy to navigate. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7009385) LT Lauren T. Med director > "Poor to mediocre at best due to the delays in functionality." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002) BL Bette L. Office manager > "I was able to understand the program in a few days of training. If I do ever experience a problem or have any questions, I am..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6046685) HL Holly L. aprn > "Issues with billing that are difficult to navigate" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5034884) SN Sam N. CEO > "Easy of use, flexibility in the program, and mental health focus" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442) SN Sarah N. FNP > "It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close ticket..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238) TF Theresa F. Credentialing Manager > "I like the ease of scheduling and patient follow up." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922) AJ Amanda J. Owner > "You are basically on your own to try to navigate this horrendous system." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6175169) DR Daniel R. Regional Director of Learning and Development > "This is especially helpful for patients with urgent needs who need local pharmacy fills." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6167350) LB Lori B. Owner, Nurse practitioner > "The number of clicks to do anything is a definite time suck. And few of my patients are able to easily get into the patient..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4944739) MH Michella H. CNM > "It appears that security is fine." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) DP David P. Clinical Operations Manager > "There have been some technical difficulties in our pharmacy receiving the prescriptions and the website is challenging to learn..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4641869) AM AMANDA M. Billing Manager > "The software is user-friendly and intuitive." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6108604) JM John M. Physician > "The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program,..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) RT Rochelle T. ACCOUNTS RECEIVABLES REP > "I love the system it is very user friendly and allows you to do a lot in different screens" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___3213663) BS Britany S. Owner, APRN > "I am in the process of switching now and wish I would have never started with this company in the first place." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) WS Wiatt S. Scheduler > "Overall, RXNT has been a very user friendly system with many helpful resources." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___3209532) HY Heather Y. Account Manager > "Encounters from the EHR should not be allowed to be released when still in Draft form." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___3225956) JR Joseph R. Practice Manager > "I like that its user friendly once you get the hang of it." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___3181790) SH Stacy H. RN > "With any new system and never have seen the screens before, it was a bit overwhelming." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) KB Kevin B. Optometrist > "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7043827) IR Isabella R. office manger > "I don't like that it is not easy to use, the first days with this application it is very difficult to adapt, it is very..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6165263) SN Sam N. CEO > "Very good integration between EJR and PM" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442) GZ Gene Z. Physician > "Can not loft template." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6405749) MH Michella H. CNM > "I really do love the controlled substance process." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) MD Mamadou D. Medical provider > "I waited for 8 weeks and my template was still not made." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4820592) KF Kristin F. Optometrist > "My favorite feature is integration with my current EMR program." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___3188640) JF Jane F. psychiatrist > "Used it for years without a problem, but since they're been changing things to increase their cyber security, there's been..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) AS AMY S. Intake coordinator > "RXNT has made my job much easier and streamlined." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) JF Jane F. psychiatrist > "I've been calling since thursday (it's monday now) and I've had zero response. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) JF Jane F. psychiatrist > "The program is very straight forward and intuitive." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) CD Chris D. Owner > "There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) SC Shahzad C. CEO, Founder, and Physician > "simple and efficient." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7010251) PD Peter D. physician > "It strikes me as irresponsible if a business can be called irresponsible. And they are I the health care business." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6626133) [View Reviews](https://www.capterra.com/p/110018/rxnt/reviews/) AH Alexandra H. Patient > "Mend is a wonderful online method to attend medical appointments for those who lack transportation,..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766481) JEC J. Emily C. Patient - I do not work here and am not sure why I'm being asked to create an employee profile > "The slightly more noticeable (than in other video calling software) lag in transference of sound..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722) AL ABIGAIL L. I dont know > "Great doctor gave me a six month refill for my antidepressant to get me through while i transfer..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6679098) DS Derek S. XxxxxxxxxX > "Sometimes its not easy speaking with the newer employees that answer the phones to shedule new..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6552976) JP Jaden P. Direct Support Personnel > "Convenience Steady Connection- presented no problems accessing the system." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___7112648) AC Admir C. Driver > "Sometimes the bars would go from full green to two red and even one red so it worried me that there..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516) EB Elizabeth B. Teacher > "I was able to make a quick appointment to request a prescription refill, right from home, after..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6670345) AR Angela R. patient > "Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6773709) SC Susan C. Assistant Chair of Biosciences > "It was a great alternative to have a video appointment today so I could get started on my medical..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6649836) NB Nicoletta B. Hospitality Assistant > "The connection bars making you think the videocall won’t work when it ends up working." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6751514) CR Christi R. Deli clerk > "I am so so so so need and to know that there is a group that has my back is an espresso positive..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6509642) JD Jacob D. Food runner > "Full-screen in landscape mode didn't work properly, through the web page on chrome" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6691397) MD Michael D. Manager > "Good pre test for connection and audio/visual and the reminders were nice" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6582919) SG Shane G. None > "Small images on screen may impair nonverbal communication." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6754497) AC Admir C. Driver > "It was great this time around. Once I had an audio issue because someone called in the middle of my..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516) IS Ian S. COO > "Software was a little clunky, I couldn't swap camera inputs easily." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483) AG Ashley G. Server > "The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620504) ES Ellesse S. Transportation Services > "Also, poor video quality - made it slightly uncomfortable not being able to see myself on the..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894) RM Roxanna M. Residential assistant > "Thank goodness for this being mental health is needed but not every mother wants to bring all there..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6585183) SM Shawna M. None > "I dont like the video at beginning where it repeats same info." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6564026) JEC J. Emily C. Patient - I do not work here and am not sure why I'm being asked to create an employee profile > "So glad someone figured out a way to make this type of technology be HIPAA compliant." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722) JN Jeremy N. Engineering Manager > "Sometimes I lose the invitation in my email." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6535273) AF Alec F. Line Cook > "I feel like it's a good thing for people who don't need to or cannot make a hospital visit." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6748777) TL Tammy L. Librarian > "Sometimes scheduling time can be hard." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6539790) DC Devi C. Administration > "The personal care, attentiveness, and easy access to medical care in a timely manner" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6593556) CC Catherine C. Not working > "Please note that the review was the most unsatisfactory part as there was no way to skip certain..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048) SS Stan S. Business Consultant > "The ease and convenience of having the session from my home computer." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6660252) RB Rhonda B. Human Resource Specialist > "I worry about not being able to connect." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681998) JG Joseph G. Variety Content Creator > "The ability to take care of appointments remotely helps free up a ton of time for me to get other..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6071176) TD Toby D. Na > "The call quality isn't always the best..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6541004) TF Tavia F. None > "The intake person and the doctor were both consummate professionals, thorough and clear while also..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6501445) IS Ian S. COO > "I tried to book an in-person, wait was one hour." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483) VZ Vera Z. NA > "Very easy to communicate, \[sensitive content hidden\] helped me with tools to manage my emotions." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6629817) SD Scott D. designer > "Image for a third attendee was dark, therefore not a consistent image quality." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6202907) JR Jonathan R. Artist > "was amazing and she helped me turn my life around from being impulsive, risk taking, depressive,..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6271255) LC LYNN C. CEO Owner > "So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6262579) NM Norman M. Facilities Services Coordinator > "Easy to sign on and the same time next week which is great for my schedule and convenient." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6568345) LM Lorin M. BIM technician > "Regestration took a while and figuring out the camera and mic access was tricky." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6425147) CB Clarice B. Cosmetics industry > "Doing my video appointments are easy from the convenience of my own home the days of the week and..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5072990) MLP Mary Lou P. COO > "The telehealth link for the waiting room did not work at first" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087041) AN Alicia N. Forklift operator > "I like there are videos while you are waiting." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6758883) JF Jenny F. Therapist > "Due to wifi disconnection it was difficult for me to find the link to rejoin our video session...." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4203069) LP LaDonna P. Warehouse expeditor > "She answered all my questions and help me set up the appointments" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6628511) AR Amanda R. Home maker > "Microphone problems, and sometimes the camra freezes up" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6094843) TS Tate S. Subway > "It was a quick and simple video call and everything was explained" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6605647) SS Sami S. Therapist > "She didnt seem very personable i dont know." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6577230) RS Rob S. Principal Software Engineer > "Very easy to use and convenient in that I could take care of my issue from my home." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685443) CC Catherine C. Not working > "Notice from scheduling platform was inconsistent with actual appointment." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048) DM Diana M. Unemployed > "Easy access and a great to have and it has greatly helped me with alot of different things." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217) CS Chris S. Patient > "This is not an appropriate survey for the patient user." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5069655) TL Tracy L. Office Manager > "The nurse were very informative about my health issues. " [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228) JR Jennifer R. Cleaning, painting, hanywork > "so i wasnt able to make eye contact and talk to my counselor." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771) NB Nyla B. Patient > "Helping me to grow." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6520098) CW Christina W. Clinical Manager > "The screen was tiny for my face." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6376622) MG Myrna G. Special Ed paraprofessional > "Easy access and great communication with the Nurse Practitioner" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685827) JR Jennifer R. Cleaning, painting, hanywork > "I couldnt hear very well i had to hold the phone to my ear" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771) TL Tracy L. Office Manager > "She gave me great pointers regarding my health" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228) BD Bradford D. Therapist > "Mend does not allow the user to speak with clients and schedule simultaneously. " [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4170364) MS Melissa S. Director > "Feeling cared for, deserving of a health care provider’s interest." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6710606) JH Jessica H. LMFT > "The connection is slow and there are many dropped video calls." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4132917) VO Vibeke O. Patient > "I have been so pleased with the healthcare I am getting, and how everything is explained so..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6693654) GB Gerard B. Attorney > "I don't even know how I would or could improve this service at present." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780) KB Karla B. Office Manager > "Also had a good picture quality." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6664051) ME Maria E. Therapist > "It’s prone to crash on even chrome browsers" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964) AR Adam R. Master HVAC > "I have a follow up tomorrow and in a week and I’ll have a better understanding." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6643121) LS Lawrence S. Assistant Principal for Adult Counseling > "sensitive content hidden\] was very patient in repeating and explaining questions I did not..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6405081) EB Eric B. Boss > "It's always an easy connection to do . As I'm a rookie with computer operations )" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6560672) MM Monique M. LCSW > "I cannot schedule patients from my phone?" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4133116) PW Patricia W. CEO > "My experience has been from a patient's point of view and applies to the internet quality and the..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6348469) AS August S. Mobile Notary > "I cant think of a single thing about this service that I would change." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093) JF Joy F. patient > "very informative and not time consuming" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6504800) MC Marybeth C. Grill Room > "THERE WAS NOTHING THAT I CAN SAY I DID NOT LIKE ABOUT THIS TELEVISIT" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087008) PA Phillip A. Chief Handyman for my wife > "Video quality was good. " [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6669196) KW Katherine W. Counselor II > "The video glitches and audio." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4261215) VO Vibeke O. Patient > "I was so thankful for this call, Nicole's friendliness and how thorough she was." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6693654) PZ Patti Z. retired > "once in awhile i have trouble logging on but i think it’s more because of my phone than the system" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4879799) CL Cheryl L. Teacher > "The convenience and simplicity of the appointment" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6775892) TN Thien N. Founder > "At times the audio and video can be glitchy, but that is an issue that has to do with combined..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3196147) JR Judy R. Teacher > "my NP was personable and friendly- she asked all of the right questions" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6666364) JW James W. Senior Network Admin > "Their is nothing you can do to control what happens on the end user side." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4811329) JEC J. Emily C. Patient - I do not work here and am not sure why I'm being asked to create an employee profile > "So glad someone figured out a way to make this type of technology be HIPAA compliant." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722) TS Tracy S. Access Department Coordinator > "However, learning and acclimating myself to the processes required to do so are not particularly..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2855262) YR Yvonne R. Teacher/substitute > "Convenience and information at your fingertips." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4968708) NM Nicole M. Clinical Supervisor > "As with all technology, there were some technical issues on the user end." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2411077) CM Christine M. Psychologist > "Easy to use instructions were clear good use of visual reinforcement large circle with check mark" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3276986) AA Audryn A. Student > "Tech support is not as helpful as I would like it to be." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2769470) DM David M. owner > "Good interface, but does take a little while to get used to." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3180147) RA Rannon A. Clinical Supervisor > "Unresponsive and overall bad tech." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2420817) MS Matthew S. Producer > "Video feature integrates well in web format." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4372911) KJ Kyle J. Director of IT > "We don’t use all the features we purchased and it is not integrated with our EMR scheduling." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2420662) KK Kris K. Organist > "Good streaming with therapist as well as audio" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4251291) ME Maria E. Therapist > "Not intuitive" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964) KP Kathleen P. Owner > "Not having to drive back and forth to just see a therapist for 30 minutes is really great." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2472674) AR Alison R. APRN > "Hard to use. " [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4348608) MS Michelle S. psychologist > "Overall ok, but could sure be improved w/ features & integration with EHR" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2811424) AR Alison R. APRN > "Not intuitive. " [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4348608) DM Diana M. Unemployed > "Easy access and a great to have and it has greatly helped me with alot of different things." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217) GB Gerard B. Attorney > "I don't even know how I would or could improve this service at present." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780) BC Bruce C. Teacher > "Very knowledgeable. Explained throughly and in simple terms that i could understand." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6769878) AS August S. Mobile Notary > "I cant think of a single thing about this service that I would change." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093) AR Andrew R. Medicare sales > "It was a thorough easy process." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620576) KC Katie C. Clinician > "That could just be the nature of the services that we used it for, as there may be no good way to..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3590232) CM Cristian M. Agent > "Reallt easy to use and very helpful in a difficult time." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6517431) VS Venus S. Founder > "I don't have anything to criticize about this service." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4895420) [View Reviews](https://www.capterra.com/p/165634/Mend-App/reviews/) ## User interface 4.30 (498) [Mend.io](https://www.capterra.com/p/165634/Mend-App/) 4.60 (920) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features RXNT Top features 39/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Charting And Documentation - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - EHR Integration - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliance - HIPAA Compliant - Live Chat - Low Bandwidth Support - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Practice Specific - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal [See all features](https://www.capterra.com/p/110018/rxnt/#features) Mend.io 31/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Charting And Documentation - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - EHR Integration - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliance - HIPAA Compliant - Live Chat - Low Bandwidth Support - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Practice Specific - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal [See all features](https://www.capterra.com/p/165634/Mend-App/#features) ### Recognition RXNT is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Mend.io ### Deployment & support RXNT Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Mend.io Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RXNT - By RXNT - Located in United States - Founded in 1999 Mend.io - By Mend - Located in United States - Founded in 2014 ## 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