# RXNT Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RXNT Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more.

Source: https://www.capterra.com/compare/110018-183600/rxnt-vs-OnCall-Health-Platform

---

# 

 RXNT Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

RXNT

## What is RXNT?

RXNT's telemedicine-friendly Electronic Health Records (EHR) system with Patient Portal optimizes the patient care experience from anywhere. Manage communication with secure two-way patient messaging, and electronic reminders keep patients informed about appointments and prescription renewals. Patients benefit from a dedicated patient portal that lets them manage information, schedule appointments, view lab results, and sign consent forms. Plus, seamlessly bill for your telehealth services.

## What is RXNT used for?

[e-Prescribing](https://www.capterra.com/eprescribing-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)

Overall rating

Based on 495 user reviews

Reviews sentiment

Positive

86%

Neutral

6%

Negative

7%

Pros & cons

Streamlined workflow and navigation

Intuitive and accessible interface

Inconsistent customer assistance

Recurring glitches and instability

Starting price

$319

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Our "Best of" badge program showcases products with the highest ratings...

## RXNT alternatives

Highest Rated

[DocVilla](https://www.capterra.com/p/203619/DocVilla/)

[5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203619/DocVilla/)

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/110018/rxnt/alternatives/)

## Who uses RXNT?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined workflow and navigation

88% positive reviews out of 131

Most reviewers find ease of use valuable, highlighting clear layouts, helpful templates, and efficient, organized workflows.

Inconsistent customer assistance

43% negative reviews out of 101

Some users report customer support is slow, unresponsive, and often fails to resolve technical or setup problems.

Lauren T

Med director, 51 - 200 employees.

"Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site."

Intuitive and accessible interface

93% positive reviews out of 45

Most reviewers describe the user interface as straightforward, easy to navigate, and consistently user-friendly across tasks.

Recurring glitches and instability

69% negative reviews out of 74

Some users comment bugs and issues include frequent glitches, crashes, data loss, and unreliable system stability.

Quick learning and onboarding

81% positive reviews out of 37

Most reviewers indicate training and learning curve is manageable, with users adapting quickly and teaching others easily.

Bette L

Office manager, 2 - 10 employees.

"I was able to understand the program in a few days of training. If I do ever experience a problem or have any questions, I am reached out to within 24 hours and taken care of."

Frequent slowdowns and lag

79% negative reviews out of 34

Most reviewers report performance and speed issues, citing slow loading, frequent freezes, and workflow interruptions.

Sarah N

FNP, 11 - 50 employees.

"It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close ticket after ticket n which I was letting them know the system is slow and not functioning well."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

E-Prescribing

4.6 (134)

61.19% of 134 reviewers that rated this feature as important or highly important

You benefit from efficient e-prescribing, which allows quick, remote, and reliable medication orders. Users think it’s easy to use, integrates well with EHRs, and speeds up pharmacy communication, though some mention occasional setup or communication issues.

HIPAA Compliant

4.8 (129)

65.89% of 129 reviewers that rated this feature as important or highly important

RXNT offers strong HIPAA compliance, giving you confidence that patient data is secure and private. Reviewers indicate the software’s encryption, password protection, and regulatory safeguards are valuable for maintaining confidentiality and meeting legal requirements.

Electronic Signature

4.8 (82)

69.51% of 82 reviewers that rated this feature as important or highly important

With this capability, you can quickly and easily sign prescriptions and charts, streamlining workflow and reducing delays. Reviewers appreciate the convenience, speed, and security, noting it eliminates the need to track down signatures and helps prevent fraud.

Charting

4.1 (72)

56.94% of 72 reviewers that rated this feature as important or highly important

This aspect lets you update and review patient charts with customizable templates and easy navigation. Some users say it’s efficient and simple, but others report occasional bugs, template limitations, and formatting issues that affect usability.

Prescription Renewal

4.6 (71)

63.38% of 71 reviewers that rated this feature as important or highly important

It helps you renew prescriptions with just a few clicks, making the process fast and user-friendly. Some reviewers find it straightforward and efficient, allowing easy access to medication history and simplifying refills for both providers and patients.

Medication Alerts/Warnings

4.5 (47)

57.45% of 47 reviewers that rated this feature as important or highly important

Alerts/warnings for potential allergies or interactions triggered by medications

RXNT 164 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Complete outstanding payments

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Allow customers to cancel their subscription remotely.

Electronic patient health records

This aspect lets you update and review patient charts with customizable templates and easy navigation. Some users say it’s efficient and simple, but others report occasional bugs, template limitations, and formatting issues that affect usability.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create tailored assessments that test for specific relevant skills

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of drug information such as name, brand, appearance, etc.

You benefit from efficient e-prescribing, which allows quick, remote, and reliable medication orders. Users think it’s easy to use, integrates well with EHRs, and speeds up pharmacy communication, though some mention occasional setup or communication issues.

Transfer of data from one computer system to another

Electronic patient health records, including records from multiple doctors

Electronically collect payments for goods or services

Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.

With this capability, you can quickly and easily sign prescriptions and charts, streamlining workflow and reducing delays. Reviewers appreciate the convenience, speed, and security, noting it eliminates the need to track down signatures and helps prevent fraud.

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration)

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Track family medical history to diagnose existing/new conditions and diseases.

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Software specialized for dermatologists

For family practices

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Designed for Neurologists

For obstetrics and gynecology (OB/GYN) practices

Specialized software for Orthopedic practices

Designed for pain management practices & departments

Designed specifically for physical therapy practices

Designed for primary care doctors/facilities.

Must serve psychiatrists/psychiatric practices

For mental health professionals that specialize in substance abuse therapy/programs

Designed for urgent care/emergency facilities.

Intended to be used by urologists.

Store, manage and track all forms in a centralized location

Determine clinically appropriate and cost-effective medications and therapies for patients

Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children

Gaining access to confidential health documents and information

Compliant with healthcare rules and regulations around the world

RXNT offers strong HIPAA compliance, giving you confidence that patient data is secure and private. Reviewers indicate the software’s encryption, password protection, and regulatory safeguards are valuable for maintaining confidentiality and meeting legal requirements.

Information, data and reports that are being tracked over time

Manage updates to member's immunization records and track individual allergies

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Activities related to the initial admission of a charge into the organization's care

Store and view prior invoices for each account/client

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Receive lab results electronically

Submit and track requests for laboratory tests

Laboratory test results

Ability to chat online in real time

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Records of patients' medical history

Alerts/warnings for potential allergies or interactions triggered by medications

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

The ability to choose between different appointments in a selection.

Track and monitor patient no-show rates

Allow users to create, edit, and sort multiple notes

Track and organize on-call shifts

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Certified for healthcare IT products based on the results from ONC-ATL

Send personal messages to clients or attendees

Create new forms and/or use ready-made online form templates

Online forms for managing client intake

Allows medical providers and/or customers to request previously filled prescriptions online

Track and organize online shifts

In-person, onsite registration

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Educational and medical resources that are delivered to patients online

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Enables medical providers and/or patients to electronically cancel prescriptions

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

It helps you renew prescriptions with just a few clicks, making the process fast and user-friendly. Some reviewers find it straightforward and efficient, allowing easy access to medication history and simplifying refills for both providers and patients.

Real-time pricing data for products, services, etc.

Customizable notes that help healthcare professionals document and track patient progress

Receive data and information in real time

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Reserving a room for meeting in an office or co-working space

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Exchange messages in a secure and encrypted manner

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Provide integration with third-party telehealth applications

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Record, update and manage waiting lists

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (494)

4.2

Based on 494 reviews

## Pricing

Value for money

4.2 (379)

[View pricing plan details](https://www.capterra.com/p/110018/rxnt/pricing/)

Full Suite

$319.00

Per User,Per Month

It includes:

-   Practice Management
-   Electronic Health Records
-   E-Prescibing
-   Scheduling
-   Medical Billing
-   Patient Portal
-   Mobile Apps

Practice Management

$207.00

Per User,Per Month

It includes:

-   Practice Management
-   Medical Billing
-   Scheduling
-   Mobile Applications

Electronic Health Records

$118.00

Per User,Per Month

It includes:

-   Electronic Health Records
-   E-Prescribing
-   Scheduling
-   Patient Portal
-   Customizable Patient Encounters
-   Secure Document Management
-   Patient Health & Prescription History
-   Electronic Referrals

E-Prescribing

$665.00

Per User,Per Year

It includes:

-   E-Prescibing
-   EPCS
-   Patient-Specific Formularies
-   Drug/Allergy Interaction Checks
-   PDMP Connectivity
-   Electronic Prior Authorization
-   Real-Time Medication History
-   ERX Mobile App

Scheduling

$29.00

Per User,Per Month

It includes:

-   Scheduling

Value for money

4.2 (379)

4.2

Based on 379 reviews

## Integrations

[

Birdeye](https://www.capterra.com/p/152997/BirdEye/)[

RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)[

Exym](https://www.capterra.com/p/41014/Activity-Tracking-System/)[

EMSOW](https://www.capterra.com/p/213156/EMSOW/)[

DataGrail](https://www.capterra.com/p/179284/DataGrail/)[

OneMD](https://www.capterra.com/p/217048/OneMD/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (426)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (426)

4.2

Based on 426 reviews

## User reviews

Overall rating

4.3

Based on 495 reviews

Filter by rating

5(280)

4(147)

3(32)

2(15)

1(21)

Mentioned topic

Sorted by most recent

AS

AMY S.

Intake coordinator

Mental Health Care

### "The best office software yet!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2026

My experience has been very good. The training was easy to understand and easy to implement. RXNT is making my job more efficient and saves me a lot of time for other tasks.

Pros

I love having everything in one place. Being able to take payments without going to another site is very time saving. I also thing the patient reminder information is very helpful. RXNT has made my job much easier and streamlined.

Cons

I would like the notes to be all in one place. To have to go thru schedule, EMR, and billing to find where the note was made to make changes or delete it is time consuming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LA

Lisa A.

PMHNP

Mental Health Care

### "RXNT is a great addition to my practice."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 9, 2026

RXNT has been a great EHR for my practice. The system is intuitive, easy to use, and includes everything I need without unnecessary complexity. It integrates well into my daily workflow and saves me a lot of time. Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate. Overall, I’ve been very satisfied with RXNT.

Pros

RXNT strikes a great balance between simplicity and functionality. It’s easy to navigate, fits naturally into my workflow, and provides all the essential tools I need. The customer service team is also very responsive, which makes a big difference.

Cons

Like most EHRs, there are occasional minor glitches or brief slowdowns, but these are not frequent and haven’t significantly impacted my workflow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GH

Gretchen H.

Nurse practitioner

Health, Wellness and Fitness

### "new to program"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2026

just beginning but training with \[sensitive content hidden\] has been very helpful and supportive, choosing multiple encounters for a complete note is cumbersome.

Pros

ease, cost, built in billing and scheduling and patient portal, pre-made charting for basic notes, easy to add patient records and send for labs and pharmacy meds

Cons

Have to choose multiple forms to get the total note I want, unable to combine multiple forms into one encounter

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

[PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/)

Reasons for choosing RXNT

pricing. The others were outpriced for a start up business, there were many others that I have used in the past as well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Michelle H.

RN

Hospital & Health Care

### "Ease of use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2025

Pros

Ease of usage, user friendly, helps with workflow, easy to e-prescribing. Having the apps make it easy to use on the go

Cons

I didn’t have any problems with this product. It’s easy to use and I don’t have any issues with this product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

PMHNP

Mental Health Care

### "The best prescription platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 2, 2025

Overall I would not use another platform. I have used RXNT for close to 8 years and it is my favorite prescription platform.

Pros

RXNT is quite easy to use. You can alter the prescriptions to fit what you need which is not possible with other platforms I have used. I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too.

Cons

It can be hard to reach someone quickly if you need assistance. Typically when I have needed customer service it is because I need them while trying to send in a prescription for a patient but it can be hard to reach someone right then.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Laura C.

Medical Provider

Health, Wellness and Fitness

### "Works well most times"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

November 19, 2025

I think RxNT works well most times. But once in a patient's chart, it is difficult to navigate and view prescriptions.

Pros

I like that it is a convenient way to send patient prescriptions and it is easily accessible from my browser

Cons

I do not like how difficult it is to navigate a patient's chart and that I need separate accounts if I am working in different clinics.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 24, 2025

Hi Laura, thank you so much for your review. We’re happy to hear that RXNT’s E-Prescribing software has met your needs and that you’ve found it convenient for your practice! Regarding chart navigation, we have many resources available to help you navigate the system with ease—including our Help Center (https://help.rxnt.com/) and RXNT Learn (https://help.rxnt.com/). Here is a direct link to learn how to navigate the patient dashboard: https://learn.rxnt.com/hc/en-us/sections/31564558252439-Course-4-Patient-Dashboard-Navigation. Should you have any other questions or thoughts on this topic, please feel free to contact us at connect@rxnt.com.

KB

Kevin B.

Optometrist

Medical Practice

### "1 year into RXNT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2025

Very pleased with RXNT. Would highly recommend this product. We have another electronic software in my other practice and RXNT is far superior.

Pros

Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast.

Cons

Some medications can be difficult to search up and find. Formulary information is not always accurate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

John L.

Psychiatrist

Health, Wellness and Fitness

### "Comprehensive and Integrated practice software to streamline your workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2025

Overall experience is great! I am really happy with my selection of RXNT. From the first inquiry, to setting up my practice on the site, I felt supported and not rushed or stressed. I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates. There are endless templates so you are sure to find one that suits your needs, from simple SOAP forms to more complex and detailed templates.

Pros

I chose RXNT as a comprehensive solution for patient medical records, scheduling, billing and eprescriptions. I had been using paper charts and prescriptions, a real dinosaur! The module I use the most and like the best is the eprescription, including controlled substances. It was easy to set up, the company and affiliates walked me through it. There is even an app for e prescriptions. It worked flawlessly even while oversees on vacation. I did a controlled substance refill from a Starbucks in Japan! My patients love it, I feel in control of my practice and prescriptions. The scheduling module is a breeze, adding patients to the schedule is straightforward. I have not implemented the billing module, it feels a bit much for me in sole practice to do the accounting and posting of payments myself. I'm sure it's easy once you get the hang of it. My trainer, \[sensitive content hidden\] is just fantastic. Really the best, patient, personable, and available. The whole team at RXNT is responsive, positive, and encouraging. I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites.

Cons

Nothing to dislike. I spent a weekend inputting cases. I found out it is more comprehensive to add patients and details through the scheduling module not the EMR module.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TA

Tea A.

Physician

Health, Wellness and Fitness

### "Physician, MD"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 22, 2025

I don't like RXNT, because costumer service representative not available in time, I have to weight too long for someone to pick up the phone, after 3 pm nobody answers the phone at all, very often not able to open progress notes because of technical issues and representative never able to give me approximate time when issue will be resolved, not helpful with EFT or ERA enrolment at all, they don't even bother to help providers.

Pros

nothing special. Postings is frustrating, representatives not willing to help with EFT and ERA enrollment.

Cons

after using RXNT for two years, annual fee increased too much. does not have option to record consultation, it can be done only from phone and very poor futures and takes too long,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2025

We’re sorry to hear that you’ve had a negative experience with RXNT. We strive to provide responsive, high-quality support to every client. Our support teams are available at no charge through multiple channels, offering unlimited assistance for all users. The Clinical Support Team is available from 8:00 AM–10:00 PM ET, and the Practice Management Support Team is available from 8:00 AM–8:00 PM ET. All inquiries are addressed as quickly as possible, in the order they are received. Regarding pricing, RXNT carefully reviews our pricing structure and makes changes only when necessary to support new features, system enhancements, and ongoing maintenance costs. We understand that any increase can have an impact, which is why we always provide advance notice to ensure transparency. For any additional questions, concerns, or support, please email connect@rxnt.com.

BM

Brandon M.

Medical Assistant

Health, Wellness and Fitness

### "One Great EMR! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

October 10, 2025

My overall experience with RXNT has been positive and convenient. It’s one of the best EHR/EMR’s that we have used! Lightyears ahead in the ease of access!

Pros

I like the ease of the user interface. Charting and patient scheduling is a breeze. Our clinic runs smoothly thanks to RXNT.

Cons

There’s not much to dislike. It’s simple, user friendly, and convenient. Our patient flow stays consistent.

Switched from

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

The cost of the EMR and the user interface was not so easy. Too many clicks and not user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/110018/rxnt/reviews/)

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