# Compare RXNT vs Practice Mate 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RXNT and Practice Mate based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110018-210524/rxnt-vs-Practice-Mate

---

# RXNT vs Practice Mate Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RXNTPractice Mate2/4 selected

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

[## RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting Price

$319.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

JL

KC

Based on [495 reviews](#user-reviews)

Positive

428

Neutral

31

Negative

36

[## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (170)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LB

TB

SM

Based on [170 reviews](#user-reviews)

Positive

155

Neutral

8

Negative

7

## Summary

* * *

Key features rated by users

Features selected based on 2,554 reviews from medical practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

HIPAA Compliant

4.8

Charting

4.1

Patient Records Management

4.1

Practice Management

4.3

Appointment Management

3.8

73%Fit

Missing features

Feature ratings

HIPAA Compliant

4.9

Charting

NA

Patient Records Management

4.3

Practice Management

4.5

Appointment Management

4.9

User satisfaction

User satisfaction

4.3

User reviews[495](https://www.capterra.com/p/110018/rxnt/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.5

User reviews[170](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

$319Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States.

Best for

Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.

## User reviews

Pros & cons

JL

John L.

Psychiatrist

> "I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

TA

Tea A.

Physician

> "does not have option to record consultation, it can be done only from phone and very poor futures and takes too long,"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7031837)

KC

Keisha C.

Clinical Manager

> "It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179)

JH

Julie H.

Family Resource Coordinator and Autism Referral Navigator

> "Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6325684)

VR

Verified Reviewer

PMHNP

> "I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553)

BL

Ben L.

Nurse practitioner

> "There are certain things that guy can't do on the mobile version that only the desktop works."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615)

SH

Stacy H.

RN

> "It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

SH

Stacy H.

RN

> "With any new system and never have seen the screens before, it was a bit overwhelming."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

CD

Chris D.

Owner

> "RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567)

MM

Marino M.

Psychiatrist

> "I travel a lot and the control system that they have now does not work for me"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593)

GH

Gretchen H.

Nurse practitioner

> "just beginning but training with \[sensitive content hidden\] has been very helpful and supportive, choosing multiple encounters..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7073749)

KC

Keisha C.

Clinical Manager

> "It wasn't as seamless to navigate the patient management portal."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179)

JL

John L.

Psychiatrist

> "The scheduling module is a breeze, adding patients to the schedule is straightforward."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

CD

Chris D.

Owner

> "There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567)

GG

Greg G.

Optometrist

> "RXNT works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6471305)

MM

Marino M.

Psychiatrist

> "They suspended the service without previous notice affecting my patients and not because me."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593)

AS

AMY S.

Intake coordinator

> "RXNT is making my job more efficient and saves me a lot of time for other tasks."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

BJ

Bayan J.

Physician

> "Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484)

JL

John L.

Psychiatrist

> "The module I use the most and like the best is the eprescription, including controlled substances."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

JM

Jorge M.

Medical director

> "The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5062916)

AS

AMY S.

Intake coordinator

> "Being able to take payments without going to another site is very time saving. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

HM

Hinmoy M.

Regional Medical Officer

> "The e-consent can be tricky, if you press the wrong button it deletes the patient. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6373258)

KB

Kevin B.

Optometrist

> "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7043827)

BS

Britany S.

Owner, APRN

> "Patients are more often than not not able to register for their portal or fill out paperwork."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

KM

Karen M.

Billing Specialist

> "It is very time saving for the backend biller and payment poster."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7024907)

BJ

Bayan J.

Physician

> "The version I'm using did not connect directly with my electronic health record."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484)

JM

John M.

Physician

> "From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520)

BS

Britany S.

Owner, APRN

> "I have been using this software for over a year for my practice and they still have not been able to get it fully setup for me."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

SH

Stacy H.

RN

> "Overall, this has a good system for us after learning how to effectively use it and working out the kinks in the beginning."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604)

EF

ELyse F.

Executive Director

> "It can be very confusing if you do not have information entered clearly and correctly for your patient"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289)

LA

Lisa A.

PMHNP

> "Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070)

AM

Angela M.

RN clinical director

> "the code does not always work for log in access."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6425129)

BM

Brandon M.

Medical Assistant

> "Our clinic runs smoothly thanks to RXNT."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7025132)

PW

Portia W.

clinical manager

> "times out if staff does not use within a certain time frame"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6652430)

AS

AMY S.

Intake coordinator

> "RXNT has made my job much easier and streamlined."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393)

PD

Peter D.

physician

> "It strikes me as irresponsible if a business can be called irresponsible. And they are I the health care business."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6626133)

VR

Verified Reviewer

PMHNP

> "I have used RXNT for close to 8 years and it is my favorite prescription platform."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553)

JM

John M.

Physician

> "The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520)

JL

John L.

Psychiatrist

> "I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

CA

Corinne A.

Medical Director

> "Also, when the sales representative discussed the products, they did not mention anything about the 14 month commitment to..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552)

JH

John H.

Hospice Physician

> "I use RXNT daily and rarely have problems."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7022609)

LB

Lori B.

Owner, Nurse practitioner

> "The number of clicks to do anything is a definite time suck. And few of my patients are able to easily get into the patient..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4944739)

LA

Lisa A.

PMHNP

> "The customer service team is also very responsive, which makes a big difference."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070)

JS

Jesse S.

Physician

> "From the start it was clunky, pt feedback on the experience signing up was terrible."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___6536080)

MH

Michelle H.

RN

> "Ease of usage, user friendly, helps with workflow, easy to e-prescribing."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7057083)

JK

John K.

Psychiatrist

> "I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5057661)

JL

John L.

Psychiatrist

> "It worked flawlessly even while oversees on vacation."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552)

CA

Corinne A.

Medical Director

> "They frequently have notifications for “outages” it is a really laborious process to set up trainings or get any kind of..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552)

TO

Tim O.

Chemical Dependency Counselor

> "Patient records are easily accessible. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7009385)

BS

Britany S.

Owner, APRN

> "Doesn't work for patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

TF

Theresa F.

Credentialing Manager

> "The reports are easy to run, and we will be learning new ones once the other modules are purchased."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922)

EP

ELI P.

ED

> "We were unable to use the system as to which it helps us prescribe medication to our hospice patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6047946)

MS

MARTHA S.

physician

> "There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477)

GZ

Gene Z.

Physician

> "Can not loft template."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6405749)

MS

MARTHA S.

physician

> "The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477)

BS

Britany S.

Owner, APRN

> "I am in the process of switching now and wish I would have never started with this company in the first place."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610)

YM

Yuhura M.

Director of Clinical Services

> "I appreciate the fact that other pharmacies are easily accessible as an option for narcotics."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6537369)

CO

Carolina O.

Medical Assistant

> "loading time for somethings are slow"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394)

TF

Theresa F.

Credentialing Manager

> "I like the ease of scheduling and patient follow up."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922)

SN

Sarah N.

FNP

> "They are frequently glitchy, with error messaged, unable to address issues, wait time for resolution is days to weeks, I am..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238)

SN

Sam N.

CEO

> "Very good integration between EJR and PM"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442)

TG

Tara G.

MD

> "No care on the part of the support team, still has not been resolved in over a month, leading my practice to find another..."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4124337)

MH

Michella H.

CNM

> "It appears that security is fine."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

LT

Lauren T.

Med director

> "Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002)

EF

ELyse F.

Executive Director

> "My overall experience is this is a very helpful tool for our agency to use as a hospice. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289)

MD

Mamadou D.

Medical provider

> "They will lock you in a 1 year contract without telling you until you try to cancel."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4820592)

KL

Kim L.

Nurse Practitioner

> "I love the templates for charting which gives me access to the diversity of my patients."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410)

PB

Patric B.

Licensing and Certifications Manager

> "Lack of demographic information and outcome data."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4759476)

ZS

Zaporia S.

Nurse Practitioner

> "Easy, fast and it integrates with my charting system"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6338433)

KL

Kim L.

Nurse Practitioner

> "The billing portion was complicated but I no longer use that feature."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410)

RH

Rachel H.

PMHNP

> "RXNT is safe and secure, yet still easy to use after setup. "

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7004323)

LT

Lauren T.

Med director

> "Poor to mediocre at best due to the delays in functionality."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002)

CO

Carolina O.

Medical Assistant

> "the layout of the page is neat and efficient."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394)

HL

Holly L.

aprn

> "Issues with billing that are difficult to navigate"

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5034884)

MH

Michella H.

CNM

> "I really do love the controlled substance process."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

SN

Sarah N.

FNP

> "It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close..."

[See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238)

MH

Michella H.

CNM

> "The customer support is great."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254)

AJ

Amanda J.

Owner

> "You are basically on your own to try to navigate this horrendous system."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6175169)

BL

Ben L.

Nurse practitioner

> "Easy to use."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615)

MD

Mamadou D.

Medical provider

> "I waited for 8 weeks and my template was still not made."

[See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4820592)

[View Reviews](https://www.capterra.com/p/110018/rxnt/reviews/)

LB

Laura B.

Provider

> "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711)

TB

Tina B.

Director of RCM

> "The way the excel reports download requiring a number of irritating excel functions to allow one to sort..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

TB

Tina B.

Director of RCM

> "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

AS

Anna S.

owner operator

> "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

SM

Susan M.

Therapist

> "They’ve added a video library that can help you not only learn how to use the software but it’s there..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

MR

Misty R.

Therapist

> "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

CC

Carolyn C.

NP

> "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102)

BA

Barbara A.

Licensed Clinical Social Worker

> "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240)

MD

Marie D.

LICSW Mental Health Therapist

> "Practice Mate secures patient information online and is a good value for the monthly, deductible..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746)

RK

Rhonda K.

Billing Coordinator

> "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed)..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

TB

Tina B.

Manager

> "We can do all that is needed from one application for our patients and it's secure and compliant."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794)

AC

Angela C.

Admin Asst

> "Editing forms and/or invoices are not user-friendly or there is no capability to do this function."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863)

LV

LAURIE V.

licensed massage therapist

> "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349)

RK

Rhonda K.

Billing Coordinator

> "Also, lacks a report that shows claim details before batching and filing claims."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

SM

Susan M.

Therapist

> "There is a little bit of a learning curve with any new system but for me most of the system made sense..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

TC

Tonn C.

Owner

> "This is quite time consuming and labor intensive and not scalable when you're expanding your practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

HS

Henry S.

Psychologist

> "It keeps track of my clients information and makes billing easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

ML

Marianne L.

PRACTICE MANAGER

> "It does not keep track of duplication."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791)

GC

Genata C.

Clinical Psychologist

> "I am able to do my own billing with minimal effort and low overhead. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

SM

SALLY M.

Owner, Speech Pathologist

> "Time on line waiting for support, mild confusion in services offered original and new service center."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835)

MR

Misty R.

Therapist

> "I also like the quick feedback if a claim was submitted incorrectly as well."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

MM

Mina M.

owner

> "Also doesn't keep more than about 100 claims / patient visits for viewing"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

KB

Kristen B.

Psychologist

> "The efficiency of submitting my claims each week is phenomenal."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419)

PS

Patricia S.

Mental Health Therapist

> "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908)

GC

Genata C.

Clinical Psychologist

> "Practice Mate makes it easy to set up patient profiles and verify coverage. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "I do still have glitch issues."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

MR

Misty R.

Therapist

> "The website is secure and HIPPA compliant without being overly complicated"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

RK

Rhonda K.

Billing Coordinator

> "Too many steps when posting payments."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

AS

Alysha S.

LMFT

> "I also like that it stores all of my patient information and it's easy to edit."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931)

BR

Barbara R.

Administrative Assistance

> "sometimes the telephone wait is long!"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656)

TC

Tonn C.

Owner

> "Ironically, their antiquated interface makes it easier to use without all the confusing bells and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

LB

Lauren B.

Occupational Therapist

> "Not being able to insert charts in documentation"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400)

SC

Shelly C.

Owner, Billing Specialist

> "I feel thankful for the support I can get daily over the phone and when they can login to my computer..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532)

MM

Mina M.

owner

> "Hard to find reports/invoices etc."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

ME

Mark E.

Clinician

> "The billing system consistently works well and any issues are easily resolved."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742)

HS

Henry S.

Psychologist

> "I don't want to learn a new system."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

AS

Anna S.

owner operator

> "Clients are able to go in and schedule their own appointments which we all find very helpful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

MS

Maya S.

Administrator

> "The other feature that does not work is when insurance payers retract the monies it is difficult to post..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492)

MF

Michelle F.

vp of operations

> "fixing repairable claims is easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714)

ME

Melissa E.

Licensed Massage Therapist

> "The fee for certain claims, and the inability to submit claims to auto insurance companies"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217)

LS

Leena S.

Physician

> "Easy billing excellent value for money fast reliable system I have been using for several years and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425)

QZ

Qinghui Z.

Doctor

> "no Chinese characters support and the insurance payment can't link to the billed visits automictically."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "That is very much appreciated when you are busy and don't have time to wait."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

FL

Frances L.

admin assistant

> "User friendly for people that are not computer savvy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970)

IK

Ilene K.

Owner

> "It is a cost effective way to submit claims, obtain claims status and reconcile accounts for the small..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994013)

JW

Jackie W.

Administrative

> "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187)

AF

Angela F.

Office Manager

> "I appreciate the scheduling features and ability to have patients fill out intake documents online and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577)

DB

Diane B.

Provider

> "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

AH

Amy H.

Clinical Social Worker

> "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184)

KO

Kathy O.

Medical biller

> "I don't like that we can't customize accounting reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992)

CP

Carolyn P.

Lab Manager

> "Most of our payors pay us through Practice Mate, it's quick, convenient, the tech support is good and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4998700)

SM

Sarah M.

Psychotherapist

> "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145)

CS

Catherine S.

Provider

> "I would recommend Practice Mate to anyone running a small practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740)

SA

Stephen A.

Manager/Counselor

> "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070)

TB

Tina B.

Director of RCM

> "I really like OA/PM and have been promoting it to small provider practices for at least the past 20..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

JTJ

Jorn T J.

D.C. - Doctor of Chiropractic

> "Date entry (DOB, injury date etc.) is inconsistent."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338)

CB

Caroljean B.

clinical psychologist

> "Excellent product, service, value, and customer support."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337)

TD

Tuan D.

Physician/Medical Director

> "Prescription part has a lot of features that seem very poorly designed."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

SG

Susanne G.

Licensed Mental Health Counselor

> "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410)

GG

Gabrielle G.

Billing Manager

> "Some of the canned reports don't seem to work."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347)

JC

Julie C.

Billing Specialist

> "Premier (not sure what the actual name is) Onboarding was extremely helpful"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035496)

JK

James K.

PRESIDENT

> "As with all Cloud systems, we are at the mercy of network connections."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482)

CB

Caroljean B.

clinical psychologist

> "Excellent customer support."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337)

TD

Tuan D.

Physician/Medical Director

> "Many small details and features difficult for me to explain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

LK

Lori K.

Owner Licensed Professional Counselor

> "Great value for the money and security has been great."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805)

TN

Tammy N.

LPC

> "I don't like the fact that all the practitioners can see each others reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862)

KB

Kate B.

Psychologist

> "Overall it is very easy to use."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057)

JG

Jane G.

Clinical Psychologist

> "Had trouble with the practice management area which I tired briefly."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113)

CM

Cheryl M.

Administrator

> "It has been easy to learn and to navigate."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035164)

DB

Diane B.

Provider

> "I would have way more overhead if I could not have learned of this program."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

SM

Susan M.

Therapist

> "That is a time saver as well."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

TD

Tuan D.

Physician/Medical Director

> "Not dynamic."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

CYH

Chen-Ying H.

Owner

> "Easy to use."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071591)

JA

Julie A.

psychologist

> "Too costly once one retires."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974)

MF

Michelle F.

vp of operations

> "it is user friendly."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714)

SL

Sierra L.

Chiropractic physician

> "Canceling is a pain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360)

HS

Henry S.

Psychologist

> "A great value for the cost."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

SCC

Sik Chi C.

Acupuncturist

> "Fee if not careful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183)

KB

Kristen B.

Psychologist

> "The learning curve is very simple."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419)

AR

Amanda R.

OFFICE MANAGER

> "Billing was difficult and lengthy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768)

[View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

## User interface

4.32 (495)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)

4.55 (170)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

RXNT

Top features

41/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Communication Management
-   Compliance Management
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Insurance Management
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Multi-Physician
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Physician Scheduling
-   Practice Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine
-   Telemedicine Integration
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/110018/rxnt/#features)

Practice Mate

30/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Communication Management
-   Compliance Management
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Insurance Management
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Multi-Physician
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Physician Scheduling
-   Practice Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine
-   Telemedicine Integration
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/210524/Practice-Mate/#features)

### Recognition

No recognitions have been awarded to RXNT

No recognitions have been awarded to Practice Mate

### Deployment & support

RXNT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Practice Mate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RXNT

-   By RXNT
-   Located in United States
-   Founded in 1999

Practice Mate

-   By Office Ally
-   Located in United States
-   Founded in

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