# RXNT Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RXNT Software - reviews, pricing plans, popular comparisons to other Medical Scheduling products and more. Source: https://www.capterra.com/compare/110018-213066/rxnt-vs-Bp-Premier --- # RXNT Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RXNT ## What is RXNT? Eliminate one of the biggest barriers to practice efficiency with RXNT's Scheduling tool that supports multiple locations, lets you send patient reminders, and will streamline administrative tasks with ease. View office appointments for the day, week, or month, sync with Google and Outlook calendars, download appointment reports, and check patient eligibility from one platform. Plus, connect with our Medical Billing system for a fully-integrated Practice Management solution. ## What is RXNT used for? [e-Prescribing](https://www.capterra.com/eprescribing-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/) Overall rating Based on 495 user reviews Reviews sentiment Positive 86% Neutral 6% Negative 7% Pros & cons Streamlined workflow and navigation Intuitive and accessible interface Inconsistent customer assistance Recurring glitches and instability Starting price $319 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## RXNT alternatives Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month [Learn More](https://www.capterra.com/p/203619/DocVilla/) [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing [4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month [4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/110018/rxnt/alternatives/) ## Who uses RXNT? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined workflow and navigation 88% positive reviews out of 131 Most reviewers find ease of use valuable, highlighting clear layouts, helpful templates, and efficient, organized workflows. Inconsistent customer assistance 43% negative reviews out of 101 Some users report customer support is slow, unresponsive, and often fails to resolve technical or setup problems. Lauren T Med director, 51 - 200 employees. "Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site." Intuitive and accessible interface 93% positive reviews out of 45 Most reviewers describe the user interface as straightforward, easy to navigate, and consistently user-friendly across tasks. Recurring glitches and instability 69% negative reviews out of 74 Some users comment bugs and issues include frequent glitches, crashes, data loss, and unreliable system stability. Quick learning and onboarding 81% positive reviews out of 37 Most reviewers indicate training and learning curve is manageable, with users adapting quickly and teaching others easily. Bette L Office manager, 2 - 10 employees. "I was able to understand the program in a few days of training. If I do ever experience a problem or have any questions, I am reached out to within 24 hours and taken care of." Frequent slowdowns and lag 79% negative reviews out of 34 Most reviewers report performance and speed issues, citing slow loading, frequent freezes, and workflow interruptions. Sarah N FNP, 11 - 50 employees. "It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close ticket after ticket n which I was letting them know the system is slow and not functioning well." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. E-Prescribing 4.6 (134) 61.19% of 134 reviewers that rated this feature as important or highly important You benefit from efficient e-prescribing, which allows quick, remote, and reliable medication orders. Users think it’s easy to use, integrates well with EHRs, and speeds up pharmacy communication, though some mention occasional setup or communication issues. HIPAA Compliant 4.8 (129) 65.89% of 129 reviewers that rated this feature as important or highly important RXNT offers strong HIPAA compliance, giving you confidence that patient data is secure and private. Reviewers indicate the software’s encryption, password protection, and regulatory safeguards are valuable for maintaining confidentiality and meeting legal requirements. Electronic Signature 4.8 (82) 69.51% of 82 reviewers that rated this feature as important or highly important With this capability, you can quickly and easily sign prescriptions and charts, streamlining workflow and reducing delays. Reviewers appreciate the convenience, speed, and security, noting it eliminates the need to track down signatures and helps prevent fraud. Charting 4.1 (72) 56.94% of 72 reviewers that rated this feature as important or highly important This aspect lets you update and review patient charts with customizable templates and easy navigation. Some users say it’s efficient and simple, but others report occasional bugs, template limitations, and formatting issues that affect usability. Prescription Renewal 4.6 (71) 63.38% of 71 reviewers that rated this feature as important or highly important It helps you renew prescriptions with just a few clicks, making the process fast and user-friendly. Some reviewers find it straightforward and efficient, allowing easy access to medication history and simplifying refills for both providers and patients. Medication Alerts/Warnings 4.5 (47) 57.45% of 47 reviewers that rated this feature as important or highly important Alerts/warnings for potential allergies or interactions triggered by medications RXNT 164 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Handle the registration and admission process for existing and new students Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Complete outstanding payments Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Allow customers to cancel their subscription remotely. Electronic patient health records This aspect lets you update and review patient charts with customizable templates and easy navigation. Some users say it’s efficient and simple, but others report occasional bugs, template limitations, and formatting issues that affect usability. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Securely transfer, access, exchange, integrate or use data with different providers or systems Record and organize clinical notes and progress notes for each patient after interaction with a physician Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions Alter the layout and content of dashboards Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create tailored assessments that test for specific relevant skills Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of drug information such as name, brand, appearance, etc. You benefit from efficient e-prescribing, which allows quick, remote, and reliable medication orders. Users think it’s easy to use, integrates well with EHRs, and speeds up pharmacy communication, though some mention occasional setup or communication issues. Transfer of data from one computer system to another Electronic patient health records, including records from multiple doctors Electronically collect payments for goods or services Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. With this capability, you can quickly and easily sign prescriptions and charts, streamlining workflow and reducing delays. Reviewers appreciate the convenience, speed, and security, noting it eliminates the need to track down signatures and helps prevent fraud. Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration) Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Track family medical history to diagnose existing/new conditions and diseases. Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Software specialized for dermatologists For family practices Intended for medical use such as diagnosis, treatment, and consultation For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Designed for Neurologists For obstetrics and gynecology (OB/GYN) practices Specialized software for Orthopedic practices Designed for pain management practices & departments Designed specifically for physical therapy practices Designed for primary care doctors/facilities. Must serve psychiatrists/psychiatric practices For mental health professionals that specialize in substance abuse therapy/programs Designed for urgent care/emergency facilities. Intended to be used by urologists. Store, manage and track all forms in a centralized location Determine clinically appropriate and cost-effective medications and therapies for patients Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children Gaining access to confidential health documents and information Compliant with healthcare rules and regulations around the world RXNT offers strong HIPAA compliance, giving you confidence that patient data is secure and private. Reviewers indicate the software’s encryption, password protection, and regulatory safeguards are valuable for maintaining confidentiality and meeting legal requirements. Information, data and reports that are being tracked over time Manage updates to member's immunization records and track individual allergies Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Activities related to the initial admission of a charge into the organization's care Store and view prior invoices for each account/client Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Receive lab results electronically Submit and track requests for laboratory tests Laboratory test results Ability to chat online in real time Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Manage billing and payments for a healthcare provider Records of patients' medical history Alerts/warnings for potential allergies or interactions triggered by medications Access to patient medication history data Administer and track medication inventory, schedules, dosage, and side-effects Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers The ability to choose between different appointments in a selection. Track and monitor patient no-show rates Allow users to create, edit, and sort multiple notes Track and organize on-call shifts Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Certified for healthcare IT products based on the results from ONC-ATL Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates Online forms for managing client intake Allows medical providers and/or customers to request previously filled prescriptions online Track and organize online shifts In-person, onsite registration Allow communication between the company and patients via messages, SMS, emails, phone, and more Educational and medical resources that are delivered to patients online Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Track and organize physician schedules and pertinent information Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Enables medical providers and/or patients to electronically cancel prescriptions Prescribing, renewing, and keeping a record of the medicines given to an individual or animal It helps you renew prescriptions with just a few clicks, making the process fast and user-friendly. Some reviewers find it straightforward and efficient, allowing easy access to medication history and simplifying refills for both providers and patients. Real-time pricing data for products, services, etc. Customizable notes that help healthcare professionals document and track patient progress Receive data and information in real time Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Log and store the source of contacts/leads Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Reserving a room for meeting in an office or co-working space Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Exchange messages in a secure and encrypted manner Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Reminders sent via SMS/text message Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Provide integration with third-party telehealth applications Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Tools to help therapists document, record, and recall patient encounters Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Record, update and manage waiting lists Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (494) 4.2 Based on 494 reviews ## Pricing Value for money 4.2 (379) [View pricing plan details](https://www.capterra.com/p/110018/rxnt/pricing/) Full Suite $319.00 Per User,Per Month It includes: - Practice Management - Electronic Health Records - E-Prescibing - Scheduling - Medical Billing - Patient Portal - Mobile Apps Practice Management $207.00 Per User,Per Month It includes: - Practice Management - Medical Billing - Scheduling - Mobile Applications Electronic Health Records $118.00 Per User,Per Month It includes: - Electronic Health Records - E-Prescribing - Scheduling - Patient Portal - Customizable Patient Encounters - Secure Document Management - Patient Health & Prescription History - Electronic Referrals E-Prescribing $665.00 Per User,Per Year It includes: - E-Prescibing - EPCS - Patient-Specific Formularies - Drug/Allergy Interaction Checks - PDMP Connectivity - Electronic Prior Authorization - Real-Time Medication History - ERX Mobile App Scheduling $29.00 Per User,Per Month It includes: - Scheduling Value for money 4.2 (379) 4.2 Based on 379 reviews ## Integrations [ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)[ Exym](https://www.capterra.com/p/41014/Activity-Tracking-System/)[ EMSOW](https://www.capterra.com/p/213156/EMSOW/)[ DataGrail](https://www.capterra.com/p/179284/DataGrail/)[ OneMD](https://www.capterra.com/p/217048/OneMD/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (426) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (426) 4.2 Based on 426 reviews ## User reviews Overall rating 4.3 Based on 495 reviews Filter by rating 5(280) 4(147) 3(32) 2(15) 1(21) Mentioned topic Sorted by most recent AS AMY S. Intake coordinator Mental Health Care ### "The best office software yet!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2026 My experience has been very good. The training was easy to understand and easy to implement. RXNT is making my job more efficient and saves me a lot of time for other tasks. Pros I love having everything in one place. Being able to take payments without going to another site is very time saving. I also thing the patient reminder information is very helpful. RXNT has made my job much easier and streamlined. Cons I would like the notes to be all in one place. To have to go thru schedule, EMR, and billing to find where the note was made to make changes or delete it is time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Lisa A. PMHNP Mental Health Care ### "RXNT is a great addition to my practice." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 9, 2026 RXNT has been a great EHR for my practice. The system is intuitive, easy to use, and includes everything I need without unnecessary complexity. It integrates well into my daily workflow and saves me a lot of time. Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate. Overall, I’ve been very satisfied with RXNT. Pros RXNT strikes a great balance between simplicity and functionality. It’s easy to navigate, fits naturally into my workflow, and provides all the essential tools I need. The customer service team is also very responsive, which makes a big difference. Cons Like most EHRs, there are occasional minor glitches or brief slowdowns, but these are not frequent and haven’t significantly impacted my workflow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GH Gretchen H. Nurse practitioner Health, Wellness and Fitness ### "new to program" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2026 just beginning but training with \[sensitive content hidden\] has been very helpful and supportive, choosing multiple encounters for a complete note is cumbersome. Pros ease, cost, built in billing and scheduling and patient portal, pre-made charting for basic notes, easy to add patient records and send for labs and pharmacy meds Cons Have to choose multiple forms to get the total note I want, unable to combine multiple forms into one encounter Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) [PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/) Reasons for choosing RXNT pricing. The others were outpriced for a start up business, there were many others that I have used in the past as well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Michelle H. RN Hospital & Health Care ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2025 Pros Ease of usage, user friendly, helps with workflow, easy to e-prescribing. Having the apps make it easy to use on the go Cons I didn’t have any problems with this product. It’s easy to use and I don’t have any issues with this product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User PMHNP Mental Health Care ### "The best prescription platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 2, 2025 Overall I would not use another platform. I have used RXNT for close to 8 years and it is my favorite prescription platform. Pros RXNT is quite easy to use. You can alter the prescriptions to fit what you need which is not possible with other platforms I have used. I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too. Cons It can be hard to reach someone quickly if you need assistance. Typically when I have needed customer service it is because I need them while trying to send in a prescription for a patient but it can be hard to reach someone right then. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Laura C. Medical Provider Health, Wellness and Fitness ### "Works well most times" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 November 19, 2025 I think RxNT works well most times. But once in a patient's chart, it is difficult to navigate and view prescriptions. Pros I like that it is a convenient way to send patient prescriptions and it is easily accessible from my browser Cons I do not like how difficult it is to navigate a patient's chart and that I need separate accounts if I am working in different clinics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2025 Hi Laura, thank you so much for your review. We’re happy to hear that RXNT’s E-Prescribing software has met your needs and that you’ve found it convenient for your practice! Regarding chart navigation, we have many resources available to help you navigate the system with ease—including our Help Center (https://help.rxnt.com/) and RXNT Learn (https://help.rxnt.com/). Here is a direct link to learn how to navigate the patient dashboard: https://learn.rxnt.com/hc/en-us/sections/31564558252439-Course-4-Patient-Dashboard-Navigation. Should you have any other questions or thoughts on this topic, please feel free to contact us at connect@rxnt.com. KB Kevin B. Optometrist Medical Practice ### "1 year into RXNT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 Very pleased with RXNT. Would highly recommend this product. We have another electronic software in my other practice and RXNT is far superior. Pros Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast. Cons Some medications can be difficult to search up and find. Formulary information is not always accurate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL John L. Psychiatrist Health, Wellness and Fitness ### "Comprehensive and Integrated practice software to streamline your workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2025 Overall experience is great! I am really happy with my selection of RXNT. From the first inquiry, to setting up my practice on the site, I felt supported and not rushed or stressed. I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates. There are endless templates so you are sure to find one that suits your needs, from simple SOAP forms to more complex and detailed templates. Pros I chose RXNT as a comprehensive solution for patient medical records, scheduling, billing and eprescriptions. I had been using paper charts and prescriptions, a real dinosaur! The module I use the most and like the best is the eprescription, including controlled substances. It was easy to set up, the company and affiliates walked me through it. There is even an app for e prescriptions. It worked flawlessly even while oversees on vacation. I did a controlled substance refill from a Starbucks in Japan! My patients love it, I feel in control of my practice and prescriptions. The scheduling module is a breeze, adding patients to the schedule is straightforward. I have not implemented the billing module, it feels a bit much for me in sole practice to do the accounting and posting of payments myself. I'm sure it's easy once you get the hang of it. My trainer, \[sensitive content hidden\] is just fantastic. Really the best, patient, personable, and available. The whole team at RXNT is responsive, positive, and encouraging. I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites. Cons Nothing to dislike. I spent a weekend inputting cases. I found out it is more comprehensive to add patients and details through the scheduling module not the EMR module. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TA Tea A. Physician Health, Wellness and Fitness ### "Physician, MD" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 22, 2025 I don't like RXNT, because costumer service representative not available in time, I have to weight too long for someone to pick up the phone, after 3 pm nobody answers the phone at all, very often not able to open progress notes because of technical issues and representative never able to give me approximate time when issue will be resolved, not helpful with EFT or ERA enrolment at all, they don't even bother to help providers. Pros nothing special. Postings is frustrating, representatives not willing to help with EFT and ERA enrollment. Cons after using RXNT for two years, annual fee increased too much. does not have option to record consultation, it can be done only from phone and very poor futures and takes too long, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 5, 2025 We’re sorry to hear that you’ve had a negative experience with RXNT. We strive to provide responsive, high-quality support to every client. Our support teams are available at no charge through multiple channels, offering unlimited assistance for all users. The Clinical Support Team is available from 8:00 AM–10:00 PM ET, and the Practice Management Support Team is available from 8:00 AM–8:00 PM ET. All inquiries are addressed as quickly as possible, in the order they are received. Regarding pricing, RXNT carefully reviews our pricing structure and makes changes only when necessary to support new features, system enhancements, and ongoing maintenance costs. We understand that any increase can have an impact, which is why we always provide advance notice to ensure transparency. For any additional questions, concerns, or support, please email connect@rxnt.com. BM Brandon M. Medical Assistant Health, Wellness and Fitness ### "One Great EMR! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 October 10, 2025 My overall experience with RXNT has been positive and convenient. It’s one of the best EHR/EMR’s that we have used! Lightyears ahead in the ease of access! Pros I like the ease of the user interface. Charting and patient scheduling is a breeze. Our clinic runs smoothly thanks to RXNT. Cons There’s not much to dislike. It’s simple, user friendly, and convenient. Our patient flow stays consistent. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) The cost of the EMR and the user interface was not so easy. Too many clicks and not user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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