# Compare Mailchimp vs Success.ai 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mailchimp and Success.ai based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110228-10013316/MailChimp-vs-Success-ai --- # Mailchimp vs Success.ai Features and Cost Comparison Last updated April 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailchimpSuccess.ai2/4 selected [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.8 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/) [## Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting Price $13.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [17,599 reviews](#user-reviews) Positive 16,108 Neutral 1,214 Negative 277 [## Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.8 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/) Starting Price $33.00/month Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [417 reviews](#user-reviews) Positive 409 Neutral 4 Negative 4 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Email Campaign Management 4.6 Campaign Scheduling 4.6 Newsletter Management 4.5 Email Tracking 4.4 Customizable Branding 4.4 \--%Fit Missing features Feature ratings Email Campaign Management 4.8 Campaign Scheduling NA Newsletter Management NA Email Tracking 4.7 Customizable Branding NA User satisfaction User satisfaction 4.5 User reviews[17,599](https://www.capterra.com/p/110228/MailChimp/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.2 User satisfaction 4.8 User reviews[417](https://www.capterra.com/p/10013316/Success-ai/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $13Flat Rate, Per Month - Free version - Free trial Price starts from $33Flat Rate, Per Month - Free version - Free trial Best for Best for Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform. Best for Not provided by vendor ## User reviews Pros & cons VR Verified Reviewer Marketing Manager > "It gives you everything you need in one place, from email marketing and automation to segmentation, landing pages, and reporting, which makes it a very complete platform for serious..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7129909) AH Amir H. E-Commerce Manager > "The high-intensity pricing structures are not so good in terms of value when our customer base is increasing and customer service is virtually useless when you fall into their rigid spam..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742) RS Radha S. Legal Assistant > "The drag‑and‑drop editor, pre‑designed templates, and clear workflows make day‑to‑day email marketing straightforward, even without extensive technical or design experience." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) Patrick S. Corporate Finance > "There are WP integration security issues that have come up by my hosting provider. While I keep all my software up-to-date, I have to keep scanning/repair software running in the..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7105481) AH Amir H. E-Commerce Manager > "The convenience in the area of the drag-and-drop user interface is impressive that our marketing and sales team can create beautiful promotional products emails with ease and in a short..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742) JS Jake S. Founder and CEO > "I also found it a little opaque - sometimes I would import new subscribers, having archived enough to be under the 10k threshold, but then face top up charges for reasons I never fully..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018) Elton Takudzwa N. Website Owner > "The layout is clean and well-organized, allowing users to quickly find key features such as campaign creation, audience management, and analytics." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7140257) Suresh K. Senior Business Executive > "It gets a bit pricey as the number of contacts in your account increases and you are restricted in getting some good features as you are required to upgrade to a higher plan." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7053342) MP Maksim P. Business Owner > "What I like most about about Mailchimp is the convenience of being able to send a mass text or email to all my customers, notifying them about my new batch of products and reminding them to..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7122403) KF Krista F. Operations Manager > "What I least like about mailchimp is that I cannot resend email to non-openers if i use the multiple subject line feature." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7142253) CB Christine B. Marketing Manager > "I also appreciated the variety of templates and the built-in analytics, which make it simple to track performance and optimize campaigns. While the platform can be quite expensive compared..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139562) PG Paula G. Director > "I don't always think to look for un-subscriptions in the email summary and then I go send another email to the same list, so the people who unsubscribed are not included moving forward and..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7138371) VR Verified Reviewer Compliance Manager > "Content optimizer, I also love the "Creative Assistant," which automatically pulls your brand colors and logos from your website to build designs for you" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7133039) BR Bradley R. IT Director > "It’s a solid platform for straightforward email marketing, but once you start needing deeper customization or more advanced workflows, it may not keep up as well as some alternatives." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7144180) RS Radha S. Legal Assistant > "Creating email campaigns is straightforward, with clear workflows, drag‑and‑drop templates, and helpful prompts that make it accessible even for beginners." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) VR Verified Reviewer Compliance Manager > "price increase quickly, also the transition from a simple email tool to a full CRM has made the navigation slightly cluttered and more complex than it used to be." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7133039) BY Brian Y. Visa Consulting Specialist > "Mailchimp has assisted me in sending organized updates and information emails and my communication with visa clients has become more balanced and professional." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7069016) NN Nicholas N. Quality Assurance Manager > "Spam filtering at times flags critical messages particularly for first contact hence forgetting to check spam may result in loss of business" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7142553) ZR Zane R. Office Coordinator > "The drag-and-drop builder makes it easy to create professional-looking campaigns quickly and makes it very efficient to create newsletters and event promotions." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7095215) MP Marissa P. executive director > "It's challenging as a small org to be able to afford the paid subscription when and can't send newsletters to everyone that gives you their email." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795) Kazi A. Social Media Executive > "It was the perfect tool to help me launch my small business marketing campaigns, and it integrates seamlessly with my website." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7104781) RS Radha S. Legal Assistant > "Additionally, the interface, while beginner‑friendly, can sometimes feel crowded or unintuitive when managing multiple campaigns, audiences, or settings." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) FG Fabrizio G. Design Lead > "Functional lead capture solution and creating effective marketing data report and also content nanagement, Mailchimp is excellent." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044127) VR Verified Reviewer IT Specialist and Systems Administrator > "The issues usually come from scaling, integrations, and access control needs that go beyond simple campaign work." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7056336) TF Terrance F. Business and Financial Officer > "I love the comprehensive ability to design and distribute newsletters and emails to our subscribers while also managing and maintaining our subscriber database all in the Mailchimp platform." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850967) KK Kevin K. Marketing Manager > "For organizations that operate with multiple agents or brands, Mailchimp lacks the flexibility and depth required." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7045212) MD Melissa D. Patient Coordinator > "The drag and drop feature allows me to drag and drop my own custom videos and images, and it has a clean interface." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6822446) CB Christine B. Marketing Manager > "Additionally, certain automations and reporting features aren’t as flexible as they could be compared to more specialized platforms." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139562) SC Stacy C. Development Director > "For small nonprofits, Mailchimp works well because it is designed for simple email newsletters, announcements, and community updates rather than ecommerce marketing." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7109504) Samuel A. Digital marketing manager > "While importing files, you have it follow a format of names and email, it does not allow for a flexible contact type of email only and it's become costly when you have a larger email..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6653707) Imanol Alfonso P. CTO > "It makes designing emails and automations quick and easy, has robust analytics and segmentation tools, and integrates smoothly with other platforms." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7034428) Artur C. CEO > "The main drawbacks of Mailchimp include its high cost for larger lists, complexity of advanced features, limited customer support, restricted template customization, less detailed..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6307425) JS Jake S. Founder and CEO > "Also, great that you could tag audience members, and also arrange them into segments - this double system gave good flexibility for recording data." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018) BR Beckie R. Owner > "Additionally, even though you might have a perfectly scrubbed mailing list that you obtained over years personally via a dedicated website, after completing hours and perhaps days of work..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6763114) RB Regina B. Owner > "What I like most about Mailchimp is how beginner-friendly the platform is, especially for small businesses and entrepreneurs who need professional email marketing tools without a steep..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7084901) RS Radha S. Legal Assistant > "I also found some limitations in design flexibility and automation depth unless you upgrade to higher‑tier plans." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) AA Amanda A. Operations Manager > "It offers value for small teams or organizations that need an all-in-one marketing platform that isn't too expensive for the features it provides." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7114133) VR Verified Reviewer Digital Marketer > "Segmenting emails by audience is a bit difficult in the platform and had a steep learning curve." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7090146) PG Patricia G. Customer Service Lead > "It helps us to keep a professional image without having to hire a dedicated designer, though the part of contact management needs constant cleanup." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7076467) TR Tanya R. Creative Director > "The free plan doesn't offer automations which is annoying if you're trying to set up delivery of a free ebook or other incentive. Once you move on to the paid plan, segmenting the audience..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6632076) SK Sam K. Real Estate Salesperson > "Overall, I think Mailchimp is the best software I have found to create interactive email marketing materials, but I do wish that there were some additional capabilities within the platform..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7043962) VB Violet B. Artist Representative > "I dislike that the platform itself is not as user friendly as I would like it to be and there are too many options that look too similar within their templates." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7137394) MW Michelle W. Executive Director > "Mailchimp has an easy-to-use interface, automations, and excellent analytics that help our nonprofit send targeted campaigns and manage data effectively." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6864417) HB Holly B. Professional recruiter > "If you use a free email account then it will not deliver the email campaigns properly." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118249) PK Piyawat K. Marketing Manager > "Mailchimp offers an excellent tool in terms of automated and segmented email campaigns, yet the prices get higher as the number of contacts grows." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6845748) JC Jeff C. Marketing Director > "Compared to some other similar softwares we've used at our hospitality group, the pricing made some jumps over the years that was a little frustrating." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123470) LB Lindsay B. Social Media Manager > "I also used Mailchimp few times as Forms builder, it’s great when intraget to capaign and get more reports than I can without it" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7097938) JC James C. Customer Success Manager > "Some of newsletter/email templates are too rigid in their design, and if I want to create something truly unique, I have to resort to custom/blank creation forms in order to achieve the..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6762810) MP Marissa P. executive director > "I love using mailchimp and hopefully can afford the paid subscription in 2026 so we can send to all of our listed people through one account" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795) RS Radha S. Legal Assistant > "Overall, while Mailchimp is powerful and easy to start with, cost escalation and feature restrictions can be frustrating as your marketing needs become more advanced." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) VC Valerie C. Marketing Manager > "You also have the ability to customize templates, which can help with branding even more." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139383) DB David B. Lead Pastor > "The pricing structure was not as competitive as other companies and for someone who needs a simple intuitive design, the tools offered felt a bit overwhelming to navigate." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6810845) PN Poerwestri N. Travel Manager > "Mailchimp's interface is basic enough for campaign landing page creation, and interaction with customer data and list segmentation is easy for me." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6869896) Kelly M. Social Media Manager and Podcaster > "There's limited customer support. If you want to move to a new plan the price increases dramatically." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7119744) EAJ Esami Allan J. Web Developer > "Mailchimp most important functionality is its automation feature,which saves time and ensure audience get the right message at the right time." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6860165) AF Adam F. Lead Consultant > "I am also not sure of the regular efficacy of Mailchimp in getting through spam filters or enticing people to open the emails – except for Mailchimp’s analytics!" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850842) Elton Takudzwa N. Website Owner > "Mailchimp has been a valuable addition to my website particularly in helping me capture email leads and convert them into sales." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7140257) VR Verified Reviewer Customer Service Manager > "This makes it expensive for large audience, so I usually have to purge my audience to reduce number of contacts I maintain." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6878410) Jennifer H. Accounts Receivable > "The interface is clean, the email builder is intuitive, and creating campaigns or basic automations doesn’t require much technical effort." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7134588) Mandie K. Marketing Director > "The price has gone up over the years, making it a little less affordable for small businesses." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7107751) Emmanuel K. Sr. Business Administrator > "It's a great tool to use for emails where many things can be customized and a good way to keep track and have great functional capabilities." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118272) VR Verified Reviewer Owner > "Additionally, designing emails on a mobile device or tablet can be a bit cumbersome, and I've occasionally encountered glitches when sending longer emails on desktop." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6460260) SE Sawyer E. Recruiter > "Mailchimp helped me to streamline my email campaign and helped me to decrease the amount of time needed to do this task." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7130023) ClJ Céline J. Social Media Manager > "I find that Mailchimp isn't evolving enough; most of its features have remained unchanged and unimproved." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7120485) WV Will V. Conference Coordinator > "Mailchimp offers a great way to market our conferences, from registration dates to sponsorship opportunities." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7081708) RS Robert S. Full Stack Developer > "Using a third party like Zapier makes for one more point of failure." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7122201) FO Feraud O. Owner > "The cost and free trail period are great. If you have a startup or are new to email marketing you can use Mailchimp to build a small audience list with for free and see how email marketing..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6859783) Vincenzo Bernardino R. Freelance > "I get overwhelmed easily when I work because of constant multitasking, the UX of mailchimp always requires me a lot of back and forth" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6825457) BR Bradley R. IT Director > "For teams that need something dependable for regular email communication, it covers the basics well and doesn’t require a ton of training to use effectively." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7144180) VR Verified Reviewer IT Director > "Sometimes emails that are created do not look the same in Outlook desktop and it is difficult to troubleshoot on why that it." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6887037) TO Taylor O. Digital Marketing Manager > "MailChimp is incredibly intuitive and has some of the best pre-built templates and segments for small to medium sized businesses." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123753) MG Matt G. Account Executive > "The cost of it continues to rise for the different plans and will charge for inactive contacts in the system as well" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7018037) JC Jeff C. Marketing Director > "We were able to grow our list considerably and for some team members that were not super technical, we were still able to train them on it which was encouraging." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123470) AP Ansuya P. Director > "Unfortunately the free package no longer facilitates classic automations, reducing the meaningful use of this package." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6868227) VR Verified Reviewer Reporting and Communications Officer > "You can embed the sign-up box into WordPress or SharePoint sites really easily by grabbing the code." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7047138) ST Susan T. President and Trainer > "Mailchimp has a more difficult interface with their video library being a bit unprofessional as questions arise." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6856736) RS Radha S. Legal Assistant > "It’s a reliable and beginner‑friendly email marketing platform that makes it easy to create, manage, and send professional‑looking campaigns." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) Anske D. CEO > "Advanced segmentation isn’t as sharp as more specialized tools" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123023) Amber M. Owner > "MailChimp is easy to use, has resources available to make e-mails well-designed and effective (like ideal time scheduling, templates, etc.), and is affordable for my team." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7088946) VR Verified Reviewer Head Teacher > "I wish I could try other email campaign handlers, simply because I'm having a bad time with this one, but I am not the one the makes the decision on that one." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7080883) [View Reviews](https://www.capterra.com/p/110228/MailChimp/reviews/) VR Verified Reviewer Virtual Assistant > "Capterra provides a massive advantage in B2B marketing by placing our product directly in front of buyers who are ready to purchase, and it shortens..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7053539) JP Jelly P. Admin Staff > "In addition, the customization options for dashboards and reports feel limited, and integrations with other tools occasionally require manual..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010243) Bela Eka P. Digital Marketing > "It helps me create relevant emails quickly, and the sender warm-up tool gave me more confidence that my emails actually reach inboxes." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089976) AbdElaziz A. Jobless > "Some buttons take a second longer to respond after logging in, especially when switching between campaign views." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7051877) Ardia Pramesti N. Virtual Assistant > "It helps reduce manual work and allows me to focus more on strategy rather than execution. While there are a few areas that could be refined, the core..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087721) Makinde M. Marketing > "I noticed slower performance when handling large email campaigns, with delays in sending and processing emails, which impacted campaign effectiveness..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6520028) Mardi R. Funnel Strategist > "I saved hours each week and got better results compared to doing everything manually. While there’s room for improvement with data accuracy, the..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6876488) Bela Eka P. Digital Marketing > "Occasionally, tasks duplicated or transitions froze, which was slightly annoying, but easy to fix." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089976) Alviyah S. Admin > "Success.ai has solved my deliverability issues, granting access to 700M+ B2B contacts and significantly increase my leads and meeting schedule with." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6880474) EU Edbonessa U. Junior Graphic Designer and Copywriter > "The email display popping up on the start page felt a bit distracting and overwhelming at first, especially for non-SaaS users like me." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6886252) TM Tomya M. Product Manager > "It simplifies and streamlines my outreach process, helping me save time, stay organized, and connect with a larger number of qualified leads more..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7032975) DN Daniel N. Head of Human Resource > "Sometimes the interface feels slightly crowded when too many options are open, which can confuse first-time users." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7016582) Jacob T. Freelance > "It’s streamlined my overall client outreach process which made my lead generation much faster, as well as helping me run more personalized email..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6847370) AL Amanda L. Web Developer > "It's also less flexible for long-form or creative content" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087780) EM Erisha M. Admin > "I also like the AI email writer feature, which helps me write polite and clear offer emails, even though I'm not a copywriting expert." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6845869) JP Jelly P. Admin Staff > "I’ve also observed that customer support response times can vary, which can delay issue resolution." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010243) RA Rachmawati A. IT Support > "I also appreciate the quality of the AI-generated content, especially for outreach and email writing, as it saves a lot of time and effort." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087147) Praise O. Email Copywriter > "There are instances where analytics data may not accurately reflect campaign performance, causing uncertainty about the effectiveness of my strategies..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6494639) BB Brandon B. Vice President Operations > "The inbox warming tool has been essential in maintaining our domain health—before implementing it, many of our emails were going straight to spam...." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6840070) VR Verified Reviewer Founder > "Ordered this product 24 hours ago to replace instantly, glad i didn't cancel instantly yet cause these guys just took my money, there support keeps..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6380556) Lucia M. Former Co-Leader of Community Relation > "AI ensures that messages arrive in inboxes with no manual effort and actively manages sender reputation through automated warm-up methods." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6831583) Chaima T. marketing manager > "Before that, outreach took a lot of manual time and wasn’t very consistent." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7086119) Mellika K. Freelancer > "The platform allows me to track user behavior and optimize both emails and landing pages for maximum conversions." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6864240) Nnenna I. Copywriting, Cold email marketing > "Managing leads within the platform is difficult, leading to inefficiencies in lead nurturing and conversion efforts." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6503414) Abereowo D. Email marketer > "In just a few months, I have closed a deal that gives me an amazing 1000% ROI by providing high-ticket marketing and email services to coaches and..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7007225) MaM María M. Digital Marketing > "The free trial is quite limited, the interface is not very user-friendly, and there are restrictions on the number of emails that can be sent." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6537349) EC Eana C. VP > "Its user-friendly interface and customizable templates make it simple to create compelling content that resonates with my audience." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6845726) VR Verified Reviewer Digital Marketing > "The system can feel slightly heavy if too many tasks run at once." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7017787) Chaima T. marketing manager > "I really like how the AI helps with personalization and writing variations that sound natural and not robotic." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7086119) Raphael M. Digital Marketing Executive > "Moreover, its over-reliance on writing could potentially devalue human creativity and critical thinking skills if not used judiciously as a..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6304826) Yulia Handayani H. Compliance officer > "With the unlimited accounts feature, I can perform my work while saving time." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089933) JE Jennifer E. Email marketing > "Collaborating on email campaigns with team members and stakeholders may be difficult without built-in collaboration features and tools." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6505692) Amalia A. Digital Marketing > "This platform is great for people who want to simplify prospecting and cold email using AI and automation." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087632) VR Verified Reviewer Owner > "Some formats don’t upload easily." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087073) Praise O. Email Copywriter > "By providing customisable templates and automation features for me, it allows me to respond promptly to market changes and stay ahead of the..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6494639) LW Lindsey W. Social Media Expert and Owner of Magenta Strategies > "The learning curve could be a bit steeper for users unfamiliar with marketing automation platforms.." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6820887) Ascar A. Digital Marketing > "Success.ai has solved my deliverability issues, granting access to 700M+ B2B contacts, and significantly increased my leads and meeting schedules, all..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6399643) VR Verified Reviewer Strategist > "Occasional glitches that rarely impact its performance." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6861802) DECMAMILA E. Web Developer > "It provides a steady monthly value and makes it easy to justify costs to my team by showing visible returns." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7080246) VR Verified Reviewer Netsuite consultant > "Lack of information on pricing, success rates, and specific features makes it difficult to assess value" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6340648) Imad D. Senior editor > "The AI-powered personalization, unlimited email accounts, and advanced analytics have transformed our campaigns, boosting deliverability and response..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6404268) CE Candra E. Staff > "Sometimes the filters feel a little overwhelming when you’re new." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010214) BB Barnabas B. Real estate firm > "Success.ai is a powerful solution for automating and scaling email outreach while it takes time to master the benefits in terms of efficiency, better..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510) NS Nabila S. Virtual Assistant > "One thing I was slightly disappointed on was the user interface of success.ai when using my phone." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6850149) BB Barnabas B. Real estate firm > "its AI-driven tools make lead generation more efficient, helping boost engagement and response rates, the platform is intuitive to use, and features..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510) SG Samuel G. No code App Developer > "Scaling campaigns within the platform seems challenging, limiting expansion opportunities" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6525551) Abioye S. Content Writer > "The platform's limitless sending capabilities and cutting-edge analytics empower me to reach a wider audience, personalize messages, and achieve..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6511052) Abdallah M. Digital Marketing Executive > "Segmentation options within Success.ai can be limited and somewhat difficult to navigate." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6747407) Abiodun B. Email marketer > "I am amazed by the insight I've gained from the platform and unlimited stability with the ability to manage unlimited email accounts and warm-ups and..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6478479) VR Verified Reviewer Sales. > "What I don't like about success ai is that it's abit expensive compared with other companies that offer the same same product that success ai gives." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6530641) Vonny P. Dealer > "The AI tools are really helpful for generating ideas and saving time, especially when working on outreach and content." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087311) VR Verified Reviewer Teaching > "The least that I don't like to success ai is this is an artificial intelligence sometimes they are not true about the information because it is like a..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6745391) Polina S. COO > "ai helps me attract better leads by crafting targeted and engaging emails." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7094195) BB Barnabas B. Real estate firm > "Sometimes, the platform can be a bit slow, and there may be a few bugs." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510) Deividas I. CEO > "They're reliable and fast ROI, we have calculated that it would need 2800$ total investment to get maximum of the Success.ai so after three or months..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6745646) AP Agbelusi P. Website Designer > "I was previously dealing with low-intent lists that wasted my effort." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7031598) MaM María M. Digital Marketing > "It makes it easier for me to choose the most effective words to capture my customers' attention and also assists me with automatic responses when I’m..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6537349) UA Ugonna A. Writer > "At first I found it hard to navigate the site." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6847602) Intan R. Virtual Assistant to SLP > "Success.ai seems like a useful tool for businesses and freelancers who want to simplify lead generation and email outreach." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7094005) JM Joe M. CEO > "They kept stalling and trying to get me past the 14 day refund window." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455) Alviyah S. Admin > "The unlimited email accounts and warm-ups have transformed my outreach strategy, allowing me to connect with vast network effortlessly" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6880474) JM Joe M. CEO > "You are unable to get leads outside a major city in CA." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455) Allysa Putri K. Social Media Content Strategy > "It simplifies email marketing and sales outreach with smart automation, saving me time and improving engagement. While there’s a bit of a learning..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6709632) Kunle Emmanuel A. Senior Content Writer > "Its bulky and could be overwhelming to newbies in the marketing space" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6486340) Favour M. Creative Writing > "Success.ai has helped me create personalized emails that are specific to different clients, and has helped me improve my brand loyalty and growth." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6526377) Julie P. Freelance Book Reviewer, Writer, and Editor > "Technicians are often unavailable for demonstrations or answering questions." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6730506) VR Verified Reviewer Executive Virtual Assistant > "It frees up my time so I can focus on actual conversations with prospects instead of research." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7069782) DM Dmitri M. CEO > "Can be complicated to learn it if you're not experienced in using such products." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6780580) Ivana C. quality control > "Success.ai understands the challenges of email marketing and sales outreach, which is why they offer smart automation designed to save you time and..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6729863) Precious '. Content Marketer > "The difficulty of navigating the features is what I disliked most." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6492337) BB Brandon B. Vice President Operations > "We rely on Success.ai as part of our sales and growth stack, and it's been key in improving our outreach performance without risking deliverability." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6840070) JM Joe M. CEO > "This may be a great product when they work out all the bugs, but I would not buy it right now." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455) Ramadan A. Engineer > "It ensures my workflow remains uninterrupted and makes my daily tasks easier." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7072729) Ivana C. quality control > "I experience occasional bugs." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6729863) Pamela O. Recruitment specialist > "Success.ai delivers a revolutionary approach to email outreach, empowering businesses to scale their campaigns witgout limits and achieve remarkable..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6410780) Liveleth O. Marketer > "Success ai technology is a bit complex to use." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6360615) ST Seema T. Teaching > "The verified contacts are dependable and the warmup improves inbox placement" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7053312) PA Paul A. Content Writer > "The pricing is a bit on the expensive side." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6501662) AS Aldo S. Copywriter > "Now, with Success.ai's lead intelligence, I can quickly filter and access potential leads that match my target audience." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6813714) Awele E. Email marketer > "Having to learn how to use them can be difficult" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6510832) [View Reviews](https://www.capterra.com/p/10013316/Success-ai/reviews/) ## User interface [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) 4.48 (17,599) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/) 4.83 (417) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Mailchimp Top features 41/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/110228/MailChimp/#features) Success.ai 16/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/10013316/Success-ai/#features) ### Recognition Mailchimp is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Success.ai ### Deployment & support Mailchimp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Success.ai Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailchimp - By Intuit - Located in United States - Founded in 1983 Success.ai - By Success.ai - Located in United States - Founded in ## Popular Comparisons [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) $13/month Price $9/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-132996/MailChimp-vs-brevo) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.83 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,397)](https://www.capterra.com/p/202338/Gmail/reviews/) $33/month Price $0 4.8 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202338-10013316/Gmail-vs-Success-ai) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $13/month Price $15/month 4.4 Features 4.5 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-110228/ActiveCampaign-vs-MailChimp) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.83 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) $33/month Price $9/month 4.8 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-10013316/brevo-vs-Success-ai) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/) $13/month Price $10/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-136603/MailChimp-vs-MailerLite) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.83 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/) $33/month Price $10/month 4.8 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-10013316/MailerLite-vs-Success-ai) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,922)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $13/month Price $12/month 4.4 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-110228/Constant-Contact-vs-MailChimp) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.83 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) $33/month Price $9/month 4.8 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/147415-10013316/EmailOctopus-vs-Success-ai) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/) $13/month Price $17/month 4.4 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-198994/MailChimp-vs-Systeme) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.83 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $33/month Price $15/month 4.8 Features 4.5 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-10013316/ActiveCampaign-vs-Success-ai) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,228)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) $13/month Price $15/month 4.4 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110228-171840/MailChimp-vs-HubSpot-Marketing) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.83 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/) $33/month Price $17/month 4.8 Features 4.7 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/198994-10013316/Systeme-vs-Success-ai)