# Compare Mailchimp vs Less Annoying CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Less Annoying CRM and Mailchimp based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110228-118921/MailChimp-vs-Less-Annoying-CRM --- # Less Annoying CRM vs Mailchimp Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Less Annoying CRMMailchimp2/4 selected [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.8 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) [## Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.8 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting Price $15.00/month Value-for-Money 4.9 Functionality 4.5 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [653 reviews](#user-reviews) Positive 636 Neutral 12 Negative 5 [## Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting Price $13.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [17,643 reviews](#user-reviews) Positive 16,146 Neutral 1,217 Negative 280 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,855 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Not enough reviews Feature ratings Data Security 4.0 Contact Management 4.9 Lead Management 4.7 Sales Pipeline Management 4.6 Activity Dashboard 4.7 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Lead Management 4.1 Sales Pipeline Management 4.1 Activity Dashboard 4.4 User satisfaction User satisfaction 4.8 User reviews[653](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Ease of use 4.9 Functionality 4.5 Value for money 4.9 Customer support 4.9 User satisfaction 4.5 User reviews[17,643](https://www.capterra.com/p/110228/MailChimp/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.2 Price starts from Price starts from $15Per User, Per Month - Free version - Free trial Price starts from $13Flat Rate, Per Month - Free version - Free trial Best for Best for For small businesses outgrowing spreadsheets. Get the reminders and organization you need, without the CRM complexity. Simple contacts, tasks, and lead tracking. $15/user/month after 30-day free trial Best for Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform. ## User reviews Pros & cons SL Steve L. Business Development Representative > "This service simply is fantastic for a sales rep. If you use a business card app, I use cam card, you can simply scan the card and..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7064187) VR Verified Reviewer Founder and CEO > "When we needed to look for a CRM we quickly became very frustrated with complex CRM systems and their high prices." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7100661) Ty K. Commercial Mortgage Broker > "I also like the intake form that I was also able to set up on my own and use it with my website." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7158989) JA Josh A. Co-founder, VP of Marketing > "System was too simplistic, didn't provide robust categorization, reporting and overall organizing leads, contacts, deals, etc." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6569750) KG Krista G. VP > "I really like the ability to assign tags/create groups withint the platform." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7137205) KG Krista G. VP > "I do not like that Less Annoying does not have a legitimate work flow/project tracker." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7137205) VR Verified Reviewer Sales administrator > "Their customer support is also excellent—friendly, responsive, and genuinely helpful. If you’re looking for a CRM that keeps things..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7051548) CG Chris G. Business Intermediary > "Many competitors claim to be simple and they over complicate and never take a call." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7128829) JD Julian D. Founder > "A well-rounded CRM for everyday use that improves my ability to keep track of clients without getting in the way of productivity." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6463759) DW David W. Sales and Marketing Manager > "I'd love to be able to put pricing in there but at this point LACRM won't manage things like pricing for product and services. " [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6395085) VR Verified Reviewer Sales administrator > "What stands out most is how reliable and intuitive it is for managing contacts, tasks, and pipelines." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7051548) CJ Chris J. Managing Partner > "My use case does not support a system-wide change." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7063124) LP Lisa P. Realtor > "I think the pricepoint is great for what you get, and the user experience and customer service are simple and easy." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7154838) Chris G. Agent > "I am not smart enough to really manipulate it to its full potential LOL!" [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7148503) VR Verified Reviewer Sales administrator > "It’s a CRM that truly lives up to its name and makes day-to-day workflow simpler rather than more stressful." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7051548) NS Nikos S. Sales engineer > "Doesn't work with syncing the replied emails to the customer" [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6731419) KL Kimberly L. Sr Sales Director > "Its a great value for its money, customer support is top notch and i am now doing a customer newsletter thru them using Mailchimp." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7022249) RD Richard D. Managing Director > "As their same suggests, this CRM is truly "less annoying" to learn and navigate." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6659252) LV Luan V. Technical Import Sales Representative > "My overall experience is that they are friendly, low priced for high quality system, easy to understand software, highly..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6497740) YH Yongmei H. Operations Manager > "We integrate MailChimp with Less Annoying to send emails and this integration is bit of headache." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6018235) BB Betty B. Customer Service > "We are able to enter leads and contact information provided from trade shows and events that we sponsor and capture this information..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___5000533) WM Wendy M. Chief Energy Officer > "The fact that I can't do bulk tasks i.e. apply a task to multiple contacts" [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6124047) AO Andrew O. CEO > "Very streamlined product, basically every feature I need for running a small startup, and super simple setup." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6541014) CE Casey E. Product Manager > "I didn't like learning how to use the new UI (at the time)Custom email was tricky at first." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4902665) Jason H. Chief DreamWeaver > "I recommend this for all those who want a purpose build tool that does what it says it will do and gives you the flexibility to..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6639283) AS Abi S. Director > "I want a visual way to see at a glance what events and tasks are coming up, and I don't believe I can get this from LACRM, so I am..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3847022) Christopher A. Owner > "It is extremely flexible and easy to build to work well with your specific needs in mind." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7104177) Joel B. Administrative Secretary > "It doesn't integrate accounting software such as QuickBooks and FreshBooks and also project management software like Trello." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4647129) CJ Chris J. Managing Partner > "The ease of structure, the stability, and runs very fast (both desktop and mobile) with no fuss." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7063124) KD Kevin D. Executive Coach | Partner > "You can't bulk update contacts, so have to occasionally go through a merge contacts that get duplicated." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4681490) DW Dee W. Director > "I love that I can colour code appointments and that has been built into our processes, so anyone can look at the diary and at a..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6094872) MD Marylynn D. Project Manager > "I really, really wish there was a pre-export filter for things like 'do not mail' and do not email' that could e assigned to..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4699763) Stephen M. owner and travel consultant > "Less Annoying CRM is quite flexible and easy to use." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7143157) AG Avery G. Owner > "I get pushback often from people who are offended that they have to enter data other than contact, into the platform." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4773352) TB Thomas B. owner > "LACRM allowed me ample customization without imposing too many restrictions on how I wanted to set up and use my CRM. When I..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4988955) John F. President > "I have tried many CRMs and they are often overally complex for small businesses who need fundamental features." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4699122) PB Paul B. Owner > "Things work pretty much as expected and they're quick to respond with questions and suggestions if you reach out." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7007623) KB Keith B. Principal > "The only small t hing I found seems to be a glitch in that if you set the phone number to create spaces like a US or Canadian number..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#SoftwareAdvice___3592304) Michael M. President > "It was so easy I never even needed to use Help to figure out how to do things." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7074817) AG Avery G. Owner > "In other words, they don't want to be held accountable or document their activities." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4773352) LC Lee C. Sales Rep And Consultant > "I love how I can store all my leads and contacts in a really simple to use and functional database and for such a low monthly..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6341351) PH Phil H. Owner/VP Sales > "Use to run car dealerships and pay 5 figures a month for a much more complex system with inferior service and support" [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2967409) KL Kevin L. Mortgage Advisor > "It was easy to learn and has excellent trainings and tips available to help you maximize it's features." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7030148) David D. Managing Director > "It lacked a lot of integrations which wasn't great." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4639811) KL Kevin L. Mortgage Advisor > "LACRM is an affordable, simple CRM for a single user." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7030148) MP Michael P. Director > "There is nothing I like least about it - I still have a little discomfort having used a previous CRM over several years working of a..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3069334) JP Johnny P. Partner > "My emails go to the relevant contact notes, my fully integrated google calendar becomes central to planning, not an afterthought." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6071801) David B. President > "Bulk email capability is not an option." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3202803) SP Sue P. Partner > "This has saved me a considerable amount of time not only in terms of creating newsletters and target email drops but also in..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___5033046) MP MARC P. Owner > "The biggest con for me is the lack of reports and analytics." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#SoftwareAdvice___2980823) JP Johnny P. Partner > "The ability to build your own fields, data boxes and drop-downs makes this highly customisable." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6071801) JG John G. MD > "We spent a long time looking at CRMs, many of which were over complicated, not intuitive, and expensive." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2990571) KL Kimberly L. Sr Sales Director > "It has been easy to use, the customer service support is beyond the best out there!" [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7022249) MB Michael B. President > "Does not tie into our MIS so you have to look up sales history separate." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3071539) JR Josh R. Co-Founder and CEO > "I've found LACRM to be very flexible and easy to set up for our my own needs that exist beyond sales and fundraising." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6451540) AN Anne N. Wellness and Commnunication Specialist > "The only thing I miss is an easy way to capture emails I receive." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3056122) CG Chris G. Business Intermediary > "Fantastic customer service." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7128829) PH Peter H. Account Manager > "No way I can attach an email to a contact when the email does not have the contacts email mentioned within the email." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2908028) CG Chris G. Business Intermediary > "Really great small company customer oriented." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7128829) JY Jaime Y. Assistant Company Secretary > "The customer service is second to none!" [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3101208) AD Adelita D. Founder > "So easy to use, cost is great for a small business, and the team?" [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7154239) JH Jennie H. Agent > "I needed cheap coming in, and I thought I would outgrow LACRM, but that has not been the case." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2403891) JS Jeff S. VP of Sales > "I would highly recommend Less Annoying CRM if you're looking for a cost-effective CRM that doesn't bog you down with a lot of what..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6757668) EW Elijah W. Realtor > "It's lack of reminder automation." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2910879) CC Charlotte C. CEO > "I'm a solo trader so I really like how using LACRM makes me feel like I have a real team behind me." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6689174) DM David M. Vice President > "The name actually makes it more annoying lol" [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2327990) DW Dee W. Director > "I love that when there is a customer service need, if the first person you were talking to is on leave, then someone else reads it..." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6094872) KK Ken K. National Account Manager > "At this moment I can't describe the instance that I had a problem with." [See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2437271) [View Reviews](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) VR Verified Reviewer Operator > "It’s a great option for businesses and individuals looking to manage marketing campaigns efficiently without needing advanced technical skills. While pricing can increase as your audience grows and..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7151161) AF Avery F. Artist and Tour Manager > "The worst part is that Mailchimp includes unsubscribed or inactive contacts in the billing, forcing me to do a recurring and tedious manual cleanup to avoid paying for empty space." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7163614) RP Ralph P. Associate > "The templates, automation features, and reporting tools make it efficient to communicate with audiences and track engagement. While there can occasionally be a learning curve with some advanced..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7163947) BS Brandi S. Marketing Coordinator > "Multiple test phone numbers texted the assigned keyword, but the entries did not reliably show in the dashboard, did not appear in the queue, and did not receive the automated SMS response." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7169687) VR Verified Reviewer Marketing Manager > "It gives you everything you need in one place, from email marketing and automation to segmentation, landing pages, and reporting, which makes it a very complete platform for serious marketing work." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7129909) AH Amir H. E-Commerce Manager > "The high-intensity pricing structures are not so good in terms of value when our customer base is increasing and customer service is virtually useless when you fall into their rigid spam filtering..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742) RS Radha S. Legal Assistant > "The drag‑and‑drop editor, pre‑designed templates, and clear workflows make day‑to‑day email marketing straightforward, even without extensive technical or design experience." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) Patrick S. Corporate Finance > "There are WP integration security issues that have come up by my hosting provider. While I keep all my software up-to-date, I have to keep scanning/repair software running in the background at all..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7105481) AH Amir H. E-Commerce Manager > "The convenience in the area of the drag-and-drop user interface is impressive that our marketing and sales team can create beautiful promotional products emails with ease and in a short period of time,..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742) Andrew M. Owner > "Mailchimp has recently got bloated, still mostly known for emails, but offers plenty of other things such as landing pages, ads etc, so emails get lost in the bloat" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7156372) Elton Takudzwa N. Website Owner > "The layout is clean and well-organized, allowing users to quickly find key features such as campaign creation, audience management, and analytics." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7140257) MD Max D. Head of sales > "Some of my ip data tracking doesn’t seem accurate for us and means we are unsure on the more precise details by country lalevel of our audience" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7162379) AD Alexandre D. Secretary General > "The contact management capabilities enable me to segment our customer base exactingly, which is critical in terms of personalizing the updates on our IT services." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7175902) KF Krista F. Operations Manager > "What I least like about mailchimp is that I cannot resend email to non-openers if i use the multiple subject line feature." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7142253) MP Maksim P. Business Owner > "What I like most about about Mailchimp is the convenience of being able to send a mass text or email to all my customers, notifying them about my new batch of products and reminding them to place a bid." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7122403) PG Paula G. Director > "I don't always think to look for un-subscriptions in the email summary and then I go send another email to the same list, so the people who unsubscribed are not included moving forward and it may take..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7138371) Palash R. Graphic designer > "The platform also offers detailed audience segmentation and clear analytics, which are essential for tracking open rates and boosting campaign performance efficiently." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7156702) BR Bradley R. IT Director > "It’s a solid platform for straightforward email marketing, but once you start needing deeper customization or more advanced workflows, it may not keep up as well as some alternatives." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7144180) CB Christine B. Marketing Manager > "I also appreciated the variety of templates and the built-in analytics, which make it simple to track performance and optimize campaigns. While the platform can be quite expensive compared to..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139562) KA Khyan A. Senior Business Development Representative > "List management and audience segmentation can become confusing as the database scales, particularly when multiple teams are working in the platform." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7152870) VR Verified Reviewer Compliance Manager > "Content optimizer, I also love the "Creative Assistant," which automatically pulls your brand colors and logos from your website to build designs for you" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7133039) BS Brandi S. Marketing Coordinator > "Another said contacts needed to already be in the audience before texting the keyword, which defeats the entire purpose of a text-to-join keyword campaign." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7169687) RS Radha S. Legal Assistant > "Creating email campaigns is straightforward, with clear workflows, drag‑and‑drop templates, and helpful prompts that make it accessible even for beginners." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) BS Brandi S. Marketing Coordinator > "Attachments I tried to send by email were apparently redacted by their system, which meant I was being asked to provide proof and documentation but was not given a working way to do so." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7169687) AF Avery F. Artist and Tour Manager > "My emails look professional, which inspires trust, and segmenting my lists allows me to better understand my audience so I can send the right message at the right time." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7163614) VR Verified Reviewer Compliance Manager > "price increase quickly, also the transition from a simple email tool to a full CRM has made the navigation slightly cluttered and more complex than it used to be." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7133039) AB Alexis B. Cultural Director Of Cinema And Live Performance > "I'm delighted to use Mailchimp as it provides powerful templates and polished drag and drop editor that helps to design well looking emails without needing a design team." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7178412) NN Nicholas N. Quality Assurance Manager > "Spam filtering at times flags critical messages particularly for first contact hence forgetting to check spam may result in loss of business" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7142553) ZR Zane R. Office Coordinator > "The drag-and-drop builder makes it easy to create professional-looking campaigns quickly and makes it very efficient to create newsletters and event promotions." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7095215) VR Verified Reviewer Public Relations Manager > "The free plan is limited and the pricing for features can get expensive fast, though it is robust. While the interface is easy-to-use, it can sometimes be overwhelming visually or look cluttered." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7158773) Kazi A. Social Media Executive > "It was the perfect tool to help me launch my small business marketing campaigns, and it integrates seamlessly with my website." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7104781) RS Radha S. Legal Assistant > "Additionally, the interface, while beginner‑friendly, can sometimes feel crowded or unintuitive when managing multiple campaigns, audiences, or settings." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) MD Marilyn D. Agent > "While pricing can become expensive as subscriber lists grow, the range of features, integrations, and reliable email delivery make it a worthwhile investment for many businesses." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7165588) JR Jeff R. Project Manager > "While creating templates I did get stuck a few times and had to reach out to customer service where i was met with slower than desired response times." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7161328) TF Terrance F. Business and Financial Officer > "I love the comprehensive ability to design and distribute newsletters and emails to our subscribers while also managing and maintaining our subscriber database all in the Mailchimp platform." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850967) JS Jake S. Founder and CEO > "I also found it a little opaque - sometimes I would import new subscribers, having archived enough to be under the 10k threshold, but then face top up charges for reasons I never fully understood (it..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018) SC Stacy C. Development Director > "For small nonprofits, Mailchimp works well because it is designed for simple email newsletters, announcements, and community updates rather than ecommerce marketing." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7109504) AD Alexandre D. Secretary General > "I have also observed that response times of the customer support vary, which can be a hassle when there is a time-sensitive issue to address." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7175902) Imanol Alfonso P. CTO > "It makes designing emails and automations quick and easy, has robust analytics and segmentation tools, and integrates smoothly with other platforms." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7034428) CB Christine B. Marketing Manager > "Additionally, certain automations and reporting features aren’t as flexible as they could be compared to more specialized platforms." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139562) RP Ralph P. Associate > "The templates, automation tools, and reporting features help streamline the entire email marketing process." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7163947) KA Khyan A. Senior Business Development Representative > "There are also some limitations around deeper automation and reporting compared to more enterprise-focused marketing platforms." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7152870) RB Regina B. Owner > "What I like most about Mailchimp is how beginner-friendly the platform is, especially for small businesses and entrepreneurs who need professional email marketing tools without a steep learning curve." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7084901) Samuel A. Digital marketing manager > "While importing files, you have it follow a format of names and email, it does not allow for a flexible contact type of email only and it's become costly when you have a larger email database to manage" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6653707) AA Amanda A. Operations Manager > "It offers value for small teams or organizations that need an all-in-one marketing platform that isn't too expensive for the features it provides." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7114133) BS Brandi S. Marketing Coordinator > "Based on this experience, I would be very cautious about relying on Mailchimp for SMS keyword campaigns or any time-sensitive marketing automation." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7169687) PG Patricia G. Customer Service Lead > "It helps us to keep a professional image without having to hire a dedicated designer, though the part of contact management needs constant cleanup." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7076467) BR Beckie R. Owner > "Additionally, even though you might have a perfectly scrubbed mailing list that you obtained over years personally via a dedicated website, after completing hours and perhaps days of work building..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6763114) MW Michelle W. Executive Director > "Mailchimp has an easy-to-use interface, automations, and excellent analytics that help our nonprofit send targeted campaigns and manage data effectively." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6864417) RS Radha S. Legal Assistant > "I also found some limitations in design flexibility and automation depth unless you upgrade to higher‑tier plans." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) VR Verified Reviewer Public Relations Manager > "I like the features it has to integrate images and text boxes within emails to make them look professional/branded." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7158773) VR Verified Reviewer Digital Marketer > "Segmenting emails by audience is a bit difficult in the platform and had a steep learning curve." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7090146) LB Lindsay B. Social Media Manager > "I also used Mailchimp few times as Forms builder, it’s great when intraget to capaign and get more reports than I can without it" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7097938) TR Tanya R. Creative Director > "The free plan doesn't offer automations which is annoying if you're trying to set up delivery of a free ebook or other incentive. Once you move on to the paid plan, segmenting the audience is clunky -..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6632076) VC Valerie C. Marketing Manager > "You also have the ability to customize templates, which can help with branding even more." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139383) Octavia T. Graphic Designer > "There is a learning curve with mailchimp that might hinder a person's initial integration of it into their team or personal business." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7159719) AD Alexandre D. Secretary General > "It is comprehensive on the basics of marketing and communication with clientele, and its analytics enable us to remain informed." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7175902) VB Violet B. Artist Representative > "I dislike that the platform itself is not as user friendly as I would like it to be and there are too many options that look too similar within their templates." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7137394) PN Poerwestri N. Travel Manager > "Mailchimp's interface is basic enough for campaign landing page creation, and interaction with customer data and list segmentation is easy for me." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6869896) Suresh K. Senior Business Executive > "It gets a bit pricey as the number of contacts in your account increases and you are restricted in getting some good features as you are required to upgrade to a higher plan." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7053342) KA Khyan A. Senior Business Development Representative > "Team collaboration is also solid because marketing content, campaigns, and reporting can all sit centrally rather than being spread across multiple systems." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7152870) BS Brandi S. Marketing Coordinator > "Instead of resolving the issue or refunding us for a product that was not working, Mailchimp offered pausing the account as an alternative." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7169687) EAJ Esami Allan J. Web Developer > "Mailchimp most important functionality is its automation feature,which saves time and ensure audience get the right message at the right time." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6860165) HB Holly B. Professional recruiter > "If you use a free email account then it will not deliver the email campaigns properly." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118249) Elton Takudzwa N. Website Owner > "Mailchimp has been a valuable addition to my website particularly in helping me capture email leads and convert them into sales." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7140257) JC Jeff C. Marketing Director > "Compared to some other similar softwares we've used at our hospitality group, the pricing made some jumps over the years that was a little frustrating." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123470) Jennifer H. Accounts Receivable > "The interface is clean, the email builder is intuitive, and creating campaigns or basic automations doesn’t require much technical effort." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7134588) VR Verified Reviewer Operator > "I also found that navigating some settings and audience management features was not always as intuitive as expected" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7151161) BY Brian Y. Visa Consulting Specialist > "Mailchimp has assisted me in sending organized updates and information emails and my communication with visa clients has become more balanced and professional." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7069016) JC James C. Customer Success Manager > "Some of newsletter/email templates are too rigid in their design, and if I want to create something truly unique, I have to resort to custom/blank creation forms in order to achieve the goal I want." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6762810) Emmanuel K. Sr. Business Administrator > "It's a great tool to use for emails where many things can be customized and a good way to keep track and have great functional capabilities." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118272) RS Radha S. Legal Assistant > "Overall, while Mailchimp is powerful and easy to start with, cost escalation and feature restrictions can be frustrating as your marketing needs become more advanced." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) SE Sawyer E. Recruiter > "Mailchimp helped me to streamline my email campaign and helped me to decrease the amount of time needed to do this task." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7130023) KA Khyan A. Senior Business Development Representative > "I can’t comment too deeply on value for money since I’m not directly involved in the commercial side, and I haven’t needed customer support due to not experiencing any major issues personally." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7152870) WV Will V. Conference Coordinator > "Mailchimp offers a great way to market our conferences, from registration dates to sponsorship opportunities." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7081708) MP Marissa P. executive director > "It's challenging as a small org to be able to afford the paid subscription when and can't send newsletters to everyone that gives you their email." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795) FO Feraud O. Owner > "The cost and free trail period are great. If you have a startup or are new to email marketing you can use Mailchimp to build a small audience list with for free and see how email marketing is before..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6859783) KG Krista G. VP > "We had trouble with our emails going to our customer's spam folders." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7149286) Palash R. Graphic designer > "What I like most about Mailchimp is its user-friendly drag-and-drop email builder and robust automation capabilities." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7156702) Crystal A. Freelance Writer > "I made this decision because of the overall cost that is associated with the product and I was not able to get a free version of this product." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7177355) [View Reviews](https://www.capterra.com/p/110228/MailChimp/reviews/) ## User interface 4.79 (653) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) 4.48 (17,643) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Less Annoying CRM 27/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/118921/Less-Annoying-CRM/#features) Mailchimp Top features 29/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/110228/MailChimp/#features) ### Recognition Less Annoying CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Small Business CRMSoftware (2026)  Best Value Small Business CRMSoftware (2024)  Best Value Small Business CRMSoftware (2023)  Best Value Small Business CRMSoftware (2022)  Mailchimp is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Less Annoying CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Mailchimp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Less Annoying CRM - By Less Annoying CRM - Located in United States - Founded in 2009 Mailchimp - By Intuit - Located in United States - Founded in 1983 ## Popular Comparisons [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $15/month Price $20/month 4.5 Features 4.4 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/118921-152373/Less-Annoying-CRM-vs-HubSpot-CRM) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/) $13/month Price $9/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-132996/MailChimp-vs-brevo) [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $15/month Price $25/month 4.5 Features 4.4 4.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-118921/Salesforce-vs-Less-Annoying-CRM) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,565)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $13/month Price $15/month 4.4 Features 4.5 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-110228/ActiveCampaign-vs-MailChimp) [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $15/month Price $14/month 4.5 Features 4.3 4.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/118921-155928/Less-Annoying-CRM-vs-Zoho-CRM) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,318)](https://www.capterra.com/p/136603/MailerLite/reviews/) $13/month Price $12/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-136603/MailChimp-vs-MailerLite) [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $15/month Price $7/year 4.5 Features 4.5 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118921-204998/Less-Annoying-CRM-vs-Bigin-by-Zoho-CRM) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $13/month Price $12/month 4.4 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-110228/Constant-Contact-vs-MailChimp) [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $15/month Price $50/month 4.5 Features 4.3 4.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/118921-157279/Less-Annoying-CRM-vs-Dynamics-365) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.82 (2,128)](https://www.capterra.com/p/198994/Systeme/reviews/) $13/month Price $17/month 4.4 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-198994/MailChimp-vs-Systeme) [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (823)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $15/month Price $20/month 4.5 Features 4.3 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/118921-152769/Less-Annoying-CRM-vs-eWay-CRM) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,243)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) $13/month Price $15/month 4.4 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110228-171840/MailChimp-vs-HubSpot-Marketing)