# Compare Mailchimp vs OpenCRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mailchimp and OpenCRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110228-129881/MailChimp-vs-OpenCRM --- # Mailchimp vs OpenCRM Features and Cost Comparison Last updated March 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailchimpOpenCRM2/4 selected [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) [## Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting Price $13.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [17,565 reviews](#user-reviews) Positive 16,081 Neutral 1,209 Negative 275 [## OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) Starting Price £39.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment Based on [294 reviews](#user-reviews) Positive 275 Neutral 18 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### monday CRM 4.7 (453) * * * Starting Price $12.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Marketo Engage 4.3 (710) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### eWay-CRM 4.5 (820) * * * Starting Price $20.00 Per User,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Odoo 4.2 (1,291) * * * Starting Price $31.10 Per User,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,267 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Lead Management 4.1 Sales Pipeline Management 4.1 Activity Dashboard 4.4 81%Fit High performer Feature ratings Data Security 5.0 Contact Management 4.5 Lead Management 4.2 Sales Pipeline Management 4.2 Activity Dashboard 4.6 User satisfaction User satisfaction 4.5 User reviews[17,565](https://www.capterra.com/p/110228/MailChimp/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.2 User satisfaction 4.6 User reviews[294](https://www.capterra.com/p/129881/OpenCRM/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $13Flat Rate, Per Month - Free version - Free trial Price starts from £39Per User, Per Month - Free version - Free trial Best for Best for Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform. Best for Mid market businesses. Companies that want to manage their sales, grow the business, better manage customers and prospects and make more profit - plus a lot more. ## User reviews Pros & cons AH Amir H. E-Commerce Manager > "The convenience in the area of the drag-and-drop user interface is impressive that our marketing and sales team can create beautiful promotional products emails with ease and in a short..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742) AH Amir H. E-Commerce Manager > "The high-intensity pricing structures are not so good in terms of value when our customer base is increasing and customer service is virtually useless when you fall into their rigid..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742) Imanol Alfonso P. CTO > "It makes designing emails and automations quick and easy, has robust analytics and segmentation tools, and integrates smoothly with other platforms." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7034428) Patrick S. Corporate Finance > "There are WP integration security issues that have come up by my hosting provider. While I keep all my software up-to-date, I have to keep scanning/repair software running in the..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7105481) BY Brian Y. Visa Consulting Specialist > "Mailchimp has assisted me in sending organized updates and information emails and my communication with visa clients has become more balanced and professional." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7069016) JS Jake S. Founder and CEO > "I also found it a little opaque - sometimes I would import new subscribers, having archived enough to be under the 10k threshold, but then face top up charges for reasons I never fully..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018) ZR Zane R. Office Coordinator > "The drag-and-drop builder makes it easy to create professional-looking campaigns quickly and makes it very efficient to create newsletters and event promotions." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7095215) BR Beckie R. Owner > "Additionally, even though you might have a perfectly scrubbed mailing list that you obtained over years personally via a dedicated website, after completing hours and perhaps days of..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6763114) Kazi A. Social Media Executive > "It was the perfect tool to help me launch my small business marketing campaigns, and it integrates seamlessly with my website." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7104781) Suresh K. Senior Business Executive > "It gets a bit pricey as the number of contacts in your account increases and you are restricted in getting some good features as you are required to upgrade to a higher plan." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7053342) FG Fabrizio G. Design Lead > "Functional lead capture solution and creating effective marketing data report and also content nanagement, Mailchimp is excellent." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044127) JC James C. Customer Success Manager > "Some of newsletter/email templates are too rigid in their design, and if I want to create something truly unique, I have to resort to custom/blank creation forms in order to achieve the..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6762810) TF Terrance F. Business and Financial Officer > "I love the comprehensive ability to design and distribute newsletters and emails to our subscribers while also managing and maintaining our subscriber database all in the Mailchimp..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850967) MP Marissa P. executive director > "It's challenging as a small org to be able to afford the paid subscription when and can't send newsletters to everyone that gives you their email." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795) MD Melissa D. Patient Coordinator > "The drag and drop feature allows me to drag and drop my own custom videos and images, and it has a clean interface." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6822446) VR Verified Reviewer IT Specialist and Systems Administrator > "The issues usually come from scaling, integrations, and access control needs that go beyond simple campaign work." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7056336) SC Stacy C. Development Director > "For small nonprofits, Mailchimp works well because it is designed for simple email newsletters, announcements, and community updates rather than ecommerce marketing." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7109504) KK Kevin K. Marketing Manager > "For organizations that operate with multiple agents or brands, Mailchimp lacks the flexibility and depth required." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7045212) JS Jake S. Founder and CEO > "Also, great that you could tag audience members, and also arrange them into segments - this double system gave good flexibility for recording data." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018) Samuel A. Digital marketing manager > "While importing files, you have it follow a format of names and email, it does not allow for a flexible contact type of email only and it's become costly when you have a larger email..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6653707) KT Katie T. Marketing and Development Assistant > "The customization features cut down on the amount of time we had to spend designing each email and the analytics available were key in growing our company." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6766368) Artur C. CEO > "The main drawbacks of Mailchimp include its high cost for larger lists, complexity of advanced features, limited customer support, restricted template customization, less detailed..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6307425) RB Regina B. Owner > "What I like most about Mailchimp is how beginner-friendly the platform is, especially for small businesses and entrepreneurs who need professional email marketing tools without a steep..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7084901) VR Verified Reviewer Digital Marketer > "Segmenting emails by audience is a bit difficult in the platform and had a steep learning curve." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7090146) AA Amanda A. Operations Manager > "It offers value for small teams or organizations that need an all-in-one marketing platform that isn't too expensive for the features it provides." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7114133) TR Tanya R. Creative Director > "The free plan doesn't offer automations which is annoying if you're trying to set up delivery of a free ebook or other incentive. Once you move on to the paid plan, segmenting the..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6632076) PG Patricia G. Customer Service Lead > "It helps us to keep a professional image without having to hire a dedicated designer, though the part of contact management needs constant cleanup." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7076467) HB Holly B. Professional recruiter > "If you use a free email account then it will not deliver the email campaigns properly." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118249) SK Sam K. Real Estate Salesperson > "Overall, I think Mailchimp is the best software I have found to create interactive email marketing materials, but I do wish that there were some additional capabilities within the..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7043962) CC Chermaine C. Business owner > "It was slightly time consuming to manally put my clients emails in mail chimp, because I couldn't automatically export it from another software platform that wasnt recognized." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6803811) MW Michelle W. Executive Director > "Mailchimp has an easy-to-use interface, automations, and excellent analytics that help our nonprofit send targeted campaigns and manage data effectively." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6864417) DB David B. Lead Pastor > "The pricing structure was not as competitive as other companies and for someone who needs a simple intuitive design, the tools offered felt a bit overwhelming to navigate." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6810845) PK Piyawat K. Marketing Manager > "Mailchimp offers an excellent tool in terms of automated and segmented email campaigns, yet the prices get higher as the number of contacts grows." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6845748) LT Leah T. Research Specialist and Program Manager > "The limited emails (depending on any plan) are a little pricy for more extensive contact lists compared to other email management systems, and they cannot schedule emails on the free..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6234289) LB Lindsay B. Social Media Manager > "I also used Mailchimp few times as Forms builder, it’s great when intraget to capaign and get more reports than I can without it" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7097938) Kelly M. Social Media Manager and Podcaster > "There's limited customer support. If you want to move to a new plan the price increases dramatically." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7119744) MP Marissa P. executive director > "I love using mailchimp and hopefully can afford the paid subscription in 2026 so we can send to all of our listed people through one account" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795) IN Inamari N. Marketing Executive > "System sometimes feels quite glitchy, especially when setting up HTML messages, and most recently trying to update existing contacts." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6790457) PN Poerwestri N. Travel Manager > "Mailchimp's interface is basic enough for campaign landing page creation, and interaction with customer data and list segmentation is easy for me." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6869896) AF Adam F. Lead Consultant > "I am also not sure of the regular efficacy of Mailchimp in getting through spam filters or enticing people to open the emails – except for Mailchimp’s analytics!" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850842) SE SItav E. Marketing Associate > "I LOVE the templates - MailChimp gives you premade templates to make them become your own, they are easily editable and create amazing one of a kind emails." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6797849) VR Verified Reviewer Customer Service Manager > "This makes it expensive for large audience, so I usually have to purge my audience to reduce number of contacts I maintain." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6878410) EAJ Esami Allan J. Web Developer > "Mailchimp most important functionality is its automation feature,which saves time and ensure audience get the right message at the right time." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6860165) HM HELENA M. RMT > "I had a few issues initially with archived clients being added back to the list, but I think it was an issue with the app integration." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6793313) RA Rahman A. Marketing Specialist > "It’s been very useful in allowing us to stay in regular contact with our client base, to show case new products and keep engagement levels at a high which is really important when..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6793857) Mandie K. Marketing Director > "The price has gone up over the years, making it a little less affordable for small businesses." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7107751) Gabriel K. Senior Marketing and Communications Specialist > "It makes managing contact lists, designing emails, and tracking performance really straightforward." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7039146) IS Isaac S. Communications Director > "Even as an organization that is sending out emails to less than 2,000 people." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7020296) Emmanuel K. Sr. Business Administrator > "It's a great tool to use for emails where many things can be customized and a good way to keep track and have great functional capabilities." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118272) VR Verified Reviewer Owner > "Additionally, designing emails on a mobile device or tablet can be a bit cumbersome, and I've occasionally encountered glitches when sending longer emails on desktop." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6460260) WV Will V. Conference Coordinator > "Mailchimp offers a great way to market our conferences, from registration dates to sponsorship opportunities." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7081708) ClJ Céline J. Social Media Manager > "I find that Mailchimp isn't evolving enough; most of its features have remained unchanged and unimproved." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7120485) FO Feraud O. Owner > "The cost and free trail period are great. If you have a startup or are new to email marketing you can use Mailchimp to build a small audience list with for free and see how email..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6859783) Vincenzo Bernardino R. Freelance > "I get overwhelmed easily when I work because of constant multitasking, the UX of mailchimp always requires me a lot of back and forth" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6825457) VR Verified Reviewer Reporting and Communications Officer > "You can embed the sign-up box into WordPress or SharePoint sites really easily by grabbing the code." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7047138) VR Verified Reviewer IT Director > "Sometimes emails that are created do not look the same in Outlook desktop and it is difficult to troubleshoot on why that it." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6887037) Amber M. Owner > "MailChimp is easy to use, has resources available to make e-mails well-designed and effective (like ideal time scheduling, templates, etc.), and is affordable for my team." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7088946) MG Matt G. Account Executive > "The cost of it continues to rise for the different plans and will charge for inactive contacts in the system as well" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7018037) Gwen S. Founder- CEO > "I like that you can do so much customization of your emails and messages, and the interface is very nice as well" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7108365) AP Ansuya P. Director > "Unfortunately the free package no longer facilitates classic automations, reducing the meaningful use of this package." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6868227) GC George C. Owner > "I'm a small business owner with specific customers nationwide and it allows me to create professional emails to stay in touch." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6841622) ST Susan T. President and Trainer > "Mailchimp has a more difficult interface with their video library being a bit unprofessional as questions arise." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6856736) EJ Emily J. Client Services Manager > "The interface is extremely user-friendly and I can create beautiful newsletters to our guests without any technical design knowledge." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7087486) CR Cat R. Managing Director > "The user interface is not the most intuitive and leads to miscommunications at times between team members" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6806609) VR Verified Reviewer Sales Enablement > "Very clean interface and very customizable in features and effective in terms of email marketing and contact management." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7088529) VR Verified Reviewer Head Teacher > "I wish I could try other email campaign handlers, simply because I'm having a bad time with this one, but I am not the one the makes the decision on that one." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7080883) VR Verified Reviewer IT Specialist and Systems Administrator > "For an SMB that needs a dependable email tool without heavy technical lift, it provides a solid foundation." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7056336) GM Gracia M. Student > "It can also be a little overwhelming at first when you see all the options, especially if you’re brand new to email marketing." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6777177) VR Verified Reviewer Owner > "I especially appreciate the ability to create automated drip campaigns, design beautiful emails, and capture leads with custom forms." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6460260) BR Becky R. Musician > "The lowest price was too much money and value for what I needed, but I couldn't use the free." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7045866) PO Pamela O. Digital Communication Specialist > "By liking a link to our Facebook page, the platform's intuitive to navigate, and it's very powerful, with automation features helping to develop focused and personalized campaigns for..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6594458) IL Ilaria L. Assistant Reservation Manager > "The reporting section is the platform is not as easy as the general settings." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7083585) SC Sean C. Marketer > "There are plenty of features to manage email campaigns, more than enough for a small business, and at a reasonable price." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7046149) ABDUR R. Transaction Analyst > "One of the drawback of mailchimp is it's pricing structure, especially as your subscriber list grows." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6655472) KS Kaylee S. Consultant and Founder > "It's easy to use to import in your own files or to build on their templates. If you are on a fixed budget, there are many free options that can have a great look for your company and..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7043974) TC Terry C. President of both entities > "I do not send emails to my people every month and don't really like to pay for a service that I don't consistently use." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6851380) JN Jeric N. Marketing Agent > "I like the most about this software is that as a marketing agent I can create email marketing for our possible clients, The templates is very nice perfect for creating a marketing ads." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6336429) AW April W. Administration > "The cost is ridiculous because so many others offer same thing free not just a trial but I did like having account and helped but If not careful you'll be charged for emailing same..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6636862) JM Jessica M. Customer Service > "With their extensive features, data-driven insights, and ability to measure campaigns' impact, email marketing has become an integral part of my business thanks to the platform." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6637926) KK Kevin K. Marketing Manager > "Working as a marketing manager in a travel organization, I quickly ran into limitations." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7045212) [View Reviews](https://www.capterra.com/p/110228/MailChimp/reviews/) MB Melene B. Operations Administrations > "that i can write all my notes and when i am about to call a client i can review my notes and refresh my memory,..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6827583) JM John M. account manager > "How I cannot load a new customers full name and information in one go, I have to put the customer name onto the..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329938) SL Sarah L. Regional Sales Manager > "It is a system that can grow with a company, unlocking new modules and customisations as it is adopted and..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737) DD Delin D. Social Worker > "It takes several more functions to record case notes, accessing emails and responding to these is very clunky with..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870) VR Verified Reviewer Customer Success Executive > "Great tool for tracking past activity ,scheduling future activity and overall managing client relationships." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953) VR Verified Reviewer Regional Sales Manager > "I find the emailer difficult to use and a little clunky, and also i dont think the email tracking function works..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6873654) AI Alan I. General Manager > "Excellent - it levelled up our small business use of CRM and product management for increased sales revenue and..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6720592) SR Samantha R. Operations Director > "Sometimes the views need special numbers instead of doing the normal drop downs which can be confusing." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628) SJ Shanae J. Customer success Represntative > "The user friendliness and the pipline management, its good for forecasting and with the ability to move a sale..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187) PR Paul R. Publishing Manager > "Some functionality difficult on a small screen, though with all our custom options hard to tell whether this is..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868) CH Connor H. IT Technician > "It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) SP Shanay P. finance > "sometimes when there is a glitch it takes a few days to fix which is inconvenient." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6869434) OB Oliver B. Manager > "Excellent how all the contacts are stored in one place and connected to each sales order/invoice/purchase order!" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948) KF Kelly F. Head of Operations > "Not having alerts for out of date helpdesk tickets and having to manually check" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329890) BB Brigitte B. Director > "They are always supportive to find a solution that fits your business processes. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) MG Michelle G. AST Practitioner > "Can be a bit clunky to use cant work from one page have to come out and click back into different areas" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329980) TJ Thomas J. Head of Assistive Technology Training > "I am happy with how OpenCRM operates for our business and has allowed for customers to be organised better than..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330001) SJ Shanae J. Customer success Represntative > "The mass email feature, its too limiting and requires too much manual support" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187) MG Michael G. Design Engineer > "Intuitive and simple, the software provides all the necessary functionality and ties together information on..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) MB Mark B. Business Development Manager > "It just gets in the way of the drop box below it and you have to wait for it to go back in its slot." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468) VR Verified Reviewer Customer Success Executive > "Helps me stay on top of pipeline and day to day activities." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953) JB James B. Interim Project Manager > "Our project was initially poorly planned due to staff changes and this reflected in a system that wasn't fit for..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167) SL Sarah L. Regional Sales Manager > "This is a very adaptable system, perfect for tracking opportunities and planning work tasks." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737) SC Sarah C. Business Development Manager > "When i have had refreshers with the team, I've found the pace too fast as I'm not as experienced in navigating..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330407) JL Josh L. Manager > "Very helpful for managing client interactions and staying on top of quoting and project stages." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330038) TG Tom G. Project Design Manager > "Not being able to attach multiple files." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330252) TH Tracy H. Business Development Manager > "I use it daily, I am an ambassador within the company for it and do the training for any new users" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329919) DD Delin D. Social Worker > "Whilst it may be a very good system for some things, it has proved time consuming and clumsy for my type of work" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870) PK Phil K. Head of Technical Admin > "Easy to create contacts, being able to create a purchase order from a sales order." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902) VR Verified Reviewer Head of Operations > "Sometimes it seems to need too many clicks to get back to where I was." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333210) CH Connor H. IT Technician > "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012) VR Verified Reviewer Mechanical Contracts Manager > "Not enough features to show the full capacity of system" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330558) TG Tim G. Managing Director > "The system does everything I desired (and more) and will allow us to collate and therefore, use our business..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121) DH David H. PM > "WYSIWIG email editor can cause formatting problems." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869) AF Alex F. BDM > "It is very customizable and that helps set it up based on user needs" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329893) MG Michael G. Design Engineer > "The user interface feels slightly dated." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264) DA Donna A. Operations Manager > "Open CRM makes our daily tasks so much easier, the information is stored well." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6238026) DH David H. PM > "UI can sometimes be clunky and not intuitive." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869) YG Yvonne G. Business Development Manager > "Easy to use and quick to pick up how to use - good features and quote generation to sales order to invoice is good..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330834) LP Laura P. purchase > "Most of the time crashes and is slow." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863) BB Brigitte B. Director > "The support is fantastic. " [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954) AD Alisha D. Business Outcomes Co-ordinator > "Not overly applicable although some of the online help could be better." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329895) CD Christopher D. Principal Investigator > "Being able to integrate with Microsoft 365 is huge" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6335843) LB Leon B. Service Support Technician > "It's hard to find Customer responses in Helpdesk" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953) LB Leon B. Service Support Technician > "Linking assets to Companies is especially useful" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953) MA Mary A. Head of Commercial Operations, CT > "It is very difficult to read the information on OpenCRM." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6337725) LP Laura P. purchase > "The details are nice and you can add as much description as you want" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863) SE Steven E. Marketing Manager > "Can be a bit confusing to set up reporting." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792) VR Verified Reviewer Accounts and Admin Assistant > "sensitive content hidden\], one of the staff there, is really helpful, answers all questions and showed me some..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330234) OB Oliver B. Manager > "Also the same problem with payments." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948) EM Emma M. Service Director > "Very positive, quick to respond to issues and solutions to ensure the platform works as we need it to." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330022) RA Roxanne A. Sales Executive > "Took me a few weeks to get used to the layout." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329861) TH Terry H. Design and Project Manager > "The layout is easy to navigate, the search bar works really well for my needs." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342703) AS Alistair S. Account Director > "the upload of pages is very slow most days particularly when requesting Opportunitiesbetter marketing..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614223) CB Connor B. Design Engineer > "ease of use, ability to attach docs quick, search engine." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330249) AG Adam G. Business Development Director > "Not easy to find old missed activities, reporting and analytics may as well not exist." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4791345) MB Mark B. Business Development Manager > "It is a relatively fast process to find what you are looking for and well laid out." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468) PK Phil K. Head of Technical Admin > "Not easy to search" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902) Phillip A. Managing Director > "The team behind the scenes are excellent, support is on hand immediately to me and my team whenever we need it." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331405) JH James H. Client Focus Manager > "when something does update, it can throw the formatting out of the crm layout so notes don't fit as they used to." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4619924) RE Ruth E. Estimator Scheduler > "The customer service team are always accommodating and help with any issues that arise" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329904) JH Joanne H. Assistant Office Manager > "When using Chrome, on occasion, if you press "back" on the webpage, you get a "confirm resubmission" error message..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611655) SM Shubham M. Electrical Design Engineer > "We can access all the quotations easily." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329883) BC Ben C. Marketing Manager > "The quoting system is difficult to use at first, and isn't the easiest system to adjust when large amounts of..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530) GS Gemma S. Senior Account Manager > "It's very visual & straight forward, easy to work & a great tool for working through your own database." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331446) JF Jamie F. Head of Operations > "There is no way of bulk editing records which for us as a company does slow us down doing manual tasks." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626430) OL Oliver L. Sales Manager > "OpenCRM allows us to easily manage our customer database which we can go into as much detail as we need with..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611882) AK Andy K. Head of National Accounts > "This delay means logging information might be missed whilst we wait for the data to be sent across avoiding double..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626610) SR Samantha R. Operations Director > "Easy and straight forward to use!" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628) JH Julie H. Accounts > "The right pop section/ for the messenger, sometimes this gets in the way, when emails or reminders come through,..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609595) PR Paul R. Publishing Manager > "Highly customisable and responsive." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868) VO Vickie O. Sales > "There is a few fields that I would like to remove, such as the task durations etc but they are easily ignored." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611226) KS Karen S. Administrative Assistant > "The reporting function is good" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6313262) MB Marc B. Client Manager > "The Customer service technical understanding seems to of dropped over the last couple of years. When first using..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611277) SE Steven E. Marketing Manager > "Ease of use is second to none, and the help from their technical team is always quick and 10/10" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792) SA Sadiqa A. IT Manager > "If i don't have the correct link for my organisation it is hard to get to the login page" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614408) SH Suzanne H. Marketing Manager > "Support is always available when yo need it." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333065) CM Craig M. Technical Account Director > "my experience with Open CRM has been frustrating at times the support has been good but feel it lacks..." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612386) NL Naomi L. booking and scheduling coordinator > "one of the better CRM systems i've used -- everything is really straightforward to use and works well." [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329867) JH Josh H. 1st Line engineer > "Not as easy on the eye as other Ticketing systems- When you click back on your browser it breaks the site" [See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609240) [View Reviews](https://www.capterra.com/p/129881/OpenCRM/reviews/) ## User interface [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) 4.48 (17,565) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/) 4.57 (294) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Mailchimp 29/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/110228/MailChimp/#features) OpenCRM Top features 34/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/129881/OpenCRM/#features) ### Recognition No recognitions have been awarded to Mailchimp No recognitions have been awarded to OpenCRM ### Deployment & support Mailchimp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OpenCRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailchimp - By Intuit - Located in United States - Founded in 1983 OpenCRM - By OpenCRM - Located in United Kingdom - Founded in 2005 ## Popular Comparisons [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) $13/month Price $9/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-132996/MailChimp-vs-brevo) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) £39/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129881-152373/OpenCRM-vs-HubSpot-CRM) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $13/month Price $15/month 4.4 Features 4.5 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-110228/ActiveCampaign-vs-MailChimp) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) £39/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-129881/Salesforce-vs-OpenCRM) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,256)](https://www.capterra.com/p/136603/MailerLite/reviews/) $13/month Price $10/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-136603/MailChimp-vs-MailerLite) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) £39/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129881-155928/OpenCRM-vs-Zoho-CRM) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $13/month Price $12/month 4.4 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-110228/Constant-Contact-vs-MailChimp) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) £39/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129881-204998/OpenCRM-vs-Bigin-by-Zoho-CRM) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,126)](https://www.capterra.com/p/198994/Systeme/reviews/) $13/month Price $17/month 4.4 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-198994/MailChimp-vs-Systeme) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) £39/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129881-210630/OpenCRM-vs-Kylas) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) $13/month Price $15/month 4.4 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110228-171840/MailChimp-vs-HubSpot-Marketing) [OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) £39/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129881-157279/OpenCRM-vs-Dynamics-365)