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Odoo vs Mailchimp: Which is a better fit?

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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on February 7th, 2025.
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Summary
Key features rated by users
Features selected based on 14,805 reviews from CRM users.
% Fit
Not enough reviews
Feature ratings
Contact Management
4.1
Lead Management
4.2
Sales Pipeline Management
3.9
Reminders
4.0
Customizable Fields
4.1
% Fit
Missing features
Feature ratings
Contact Management
4.4
Lead Management
4.1
Sales Pipeline Management
4.1
Reminders
NA
Customizable Fields
4.4
User satisfaction
4.2
User reviews1,218
Ease of use
4.0
Functionality
4.2
Value for money
4.1
Customer support
3.9
4.5
User reviews17,340
Ease of use
4.4
Functionality
4.4
Value for money
4.4
Customer support
4.2
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Odoo open source software exists to help everyone, from people who just need a blog to big companies that need a full ERP. The software is flexible and can be adapted to SMEs or large corporations.

Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-937e20bd-1fad-4989-6f29-08dc5a838637
Charles M
Mental Performance Consultant
4.0

Charles: Hi, my name is Charles. I'm a mental performance consultant. I've been using Odoo for my personal business and I give it a rank of four out of five. Before using Odoo, I wasn't really using anything, which meant that a lot of responsibilities and task fell on my desk. So I started using Odoo to kind of schedule everything out, make sure I organize everything, work on billing, work on implementing an e-commerce, and also just learning to manage project between the different people that we had collaborating with us. I decided to choose Odoo because I needed a system that was a bit more precise and concise to work with the different people that we had, with the different schools and the different projects. And at the same time, I wanted to use the same platform that was going to allow me to work on billing and invoices without using another software in order to complete that task. So implementing Odoo was fairly simple. Obviously it's a new software which always takes time. But the person that helped me set it up made sure that things were running smoothly and that we didn't really have any issues. The big plus of Odoo was the easy customer service and the fact that the app was very user-friendly for myself, but also the people that was also on board using the platform. The main advice I have for anyone who wants to use Odoo in their business, if you're looking to save time and really you having multiple things to do all the time, Odoo will just help you facilitate those roles and understanding, facilitating and delegating all that work that falls down on your lap, that was a big different changer for me. The biggest thing was just accepting that the business was growing and that I needed help to make sure that every single files were completed on time, which is the main reason and the main advice that I tell you on why you should use Odoo.

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Duncan W
Regional Editor
5.0

Duncan: My name's Duncan. I'm the community editor with Pullman's Weekly News and Advertiser series. Our company's a news company with an employment size of 14, and I would give MailChimp a user rating of five out of five. Our company uses MailChimp on a day-to-day basis to reach more readers and an audience digitally. Obviously, the newspaper business as a print business has declined significantly in the past years. It's essential for us to communicate to our readers through digital means, and as such, MailChimp proves an excellent provider. The reasons I personally like MailChimp is it's very easy to use. You can have a drag and drop system for placing the templates in emails. You can select photographs to go with news stories very, very quickly. There's no need to download any complicated software. The platform of MailChimp contains all of the necessary infrastructure. I simply upload the database of our readers, and these readers receive the email through MailChimp servers. Some of the cons of MailChimp are its cost. Obviously, the more users you have, the larger the subscriber list, the larger the cost incrementally. It would also be nice to be able to send videos of a longer duration through MailChimp. I'm sure that would be achieved at some point, but that's one of the requests I would make.

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User interface
135618 video thumbnail}
1 Video
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1 Video
135618
4 screenshots
110228
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Odoo

Top Features
33/37
  • Customer Journey Mapping
  • Customizable Reports
  • Data Security
  • Lead Scoring
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

Mailchimp

26/37
Show CRM Software Features +
Odoo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mailchimp
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Odoo
  • By Odoo
  • Located in United States
  • Founded in 2005
Mailchimp
  • By Intuit
  • Located in United States
  • Founded in 1983
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