---
title: "GetResponse Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about GetResponse Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more."
source_url: "https://www.capterra.com/p/153948/GetResponse/"
page_type: "product"
language: "en"
---

# 

 GetResponse Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GetResponse

## What is GetResponse?

GetResponse offers a suite of email marketing tools designed to deliver tailor-made offers to your contacts when they’re most active. You can build an effective email marketing strategy in a just few simple steps, without breaking the bank.

## What is GetResponse used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Landing Page](https://www.capterra.com/landing-page-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 527 user reviews

Reviews sentiment

Positive

80%

Neutral

10%

Negative

10%

Pros & cons

Comprehensive marketing solution

Integrated email and landing tools

Email deliverability and sending issues

Billing and account complications

Starting price

€16

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Email Marketing / 2026
-   Marketing Automation / 2026
-   Email Tracking / 2025
-   Landing Page / 2025
-   Lead Generation / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GetResponse?[Manage this product listing](https://www.g2.com/products/getresponse/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GetResponse

4.2 (527)

VS.

[4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Starting Price

€16

Flat Rate, Per Month

Starting Price

$20

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (512)

Ease Of Use

4.5 (3,509)

Value For Money

4.0 (450)

Value For Money

4.3 (3,086)

Customer Service

4.0 (451)

Customer Service

4.3 (3,085)

## GetResponse alternatives

[4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)

[4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132996/brevo/)

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

[4.7 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136603/MailerLite/)

[View all alternatives](https://www.capterra.com/p/153948/GetResponse/alternatives/)

## FAQs about GetResponse

Overview

### What problems does GetResponse solve?

GetResponse solves slow, fragmented email marketing by combining list building, landing pages, segmentation, autoresponders, and campaign tracking in one workflow. It reduces manual follow-ups, inconsistent lead nurturing, and dependence on designers or multiple tools. Small businesses, marketers, creators, and e-commerce teams benefit most from faster lead capture and targeted customer communication.

Answer based on 236 reviews

Overview

### Which roles and teams benefit most from GetResponse?

GetResponse is most used by business owners, founders, CEOs, and marketing teams that need to grow audiences and drive sales through email campaigns, landing pages, and automation. Digital marketers and freelancers use it to manage lead generation and promotions, while managers and directors rely on reporting to track engagement and campaign performance.

Answer based on 499 reviews

Overview

### What company size and industries is GetResponse built for?

GetResponse is built for businesses at any stage, with strongest adoption among small businesses at 87% and Marketing and Advertising at 22%. It also serves Enterprise at 8% and Midsize Business at 5%, with additional use in Internet at 7% and Information Technology and Services at 6%.

Answer based on 524 reviews

Features and Usability

### What are the key features of GetResponse?

GetResponse includes core email marketing features like email campaign management, autoresponders, drag-and-drop email templates, and A/B testing. Differentiating features include marketing automation workflows, landing pages, forms for lead capture, and segmentation for targeted sends. Reviewers also frequently mention its straightforward interface and campaign analytics for tracking opens and clicks.

Answer based on 200 reviews

Pricing

### How much does it cost and what fees or limitations are included?

GetResponse starts at €16/month for the Starter plan, with Marketer at 54/month, Creator at 62/month, and custom-priced GetResponse Max. A free version and free trial are available. Reviewers often call pricing competitive, but note advanced features are reserved for higher tiers and costs can rise as contact lists grow.

Answer based on 200 reviews

Integrations

### Which third-party tools and platforms does GetResponse integrate with?

GetResponse integrates with over 50 third-party tools, with reviewer-confirmed connections to WordPress, ClickFunnels, Shopify, WooCommerce, Slack, Stripe, and Zoho CRM. Official catalog listings also show integrations with Google Contacts and BigCommerce, covering ecommerce, CRM, payments, and website publishing workflows.

Answer based on 70 reviews

Getting Started and Support

### How easy is it to onboard and train a team on GetResponse?

GetResponse is generally quick to onboard for marketers, VAs, and other nontechnical users, helped by an intuitive interface, templates, and support. Training is available through live online sessions, webinars, videos, and documentation. Admins configuring automation, segmentation, or domain authentication usually need more time due to a noticeable learning curve.

Answer based on 50 reviews

Getting Started and Support

### What customer support options does GetResponse offer, and how do users rate the experience?

GetResponse offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat support. Many users describe support as fast, helpful, and knowledgeable, especially via chat and self-service resources. Others report inconsistent experiences, including slow replies, unresolved technical issues, and occasional frustration with communication quality.

Answer based on 123 reviews

Security

### How does GetResponse handle data security and access control?

GetResponse uses anti-spam protections, sender-and-receiver access control, permission-based list policies, and domain authentication through DKIM, SPF, and DMARC. Reviewers also describe its servers as secure and automatically updated. Some users, however, find list security settings hard to navigate, setup cumbersome, and enforcement actions restrictive or difficult to resolve.

Answer based on 15 reviews

## Who uses GetResponse?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive marketing solution

92% positive reviews out of 63

Most users comment this platform offers essential, easy-to-use marketing tools that support business growth affordably.

Anonymous User

Marketing Executive, 2 - 10 employees.

"Overall, GetResponse helps businesses connect with their audience more effectively and grow their marketing efforts."

Email deliverability and sending issues

49% negative reviews out of 82

Some users comment on deliverability problems, slow support, and difficulties sending or tracking emails effectively.

Integrated email and landing tools

96% positive reviews out of 45

Most reviewers find email and landing page creation fast, with templates, automation, and seamless lead capture.

David M.

Lead analytics consultant, 1,001 - 5,000 employees.

"Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly integrates email marketing, automation, and landing page development."

Billing and account complications

91% negative reviews out of 44

Most reviewers describe ongoing charges after cancellation, refund difficulties, and account suspensions without clear communication.

Efficient email list organization

88% positive reviews out of 24

Most reviewers indicate email list management is straightforward, supporting segmentation, automation, and large contact databases.

Complex and costly list management

67% negative reviews out of 30

Some users report confusing list organization, import rejections, and significant price increases as lists grow.

## Features

AI summary

Based on 20,574 Email Marketing reviews

Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities:

-   **Email Campaign Management** (**50%** of reviewers rated this feature as critical)
-   **Campaign Scheduling** (**45%**)
-   **Contact Management** (**40%**)

GetResponse supports all three of the features reviewers rate most important: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and keep subscriber data organized, allowing teams to run more targeted email programs and maintain stronger customer communication.

Email Campaign Management

4.4 (143)

62.94% of 143 reviewers that rated this feature as important or highly important

It gives you powerful tools to create, schedule, and track campaigns. Reviewers indicate the system is user-friendly, with ready-made templates, advanced tracking, and easy management of multiple campaigns, helping you optimize performance and organize your email schedule efficiently.

Campaign Scheduling

4.4 (20)

70.00% of 20 reviewers that rated this feature as important or highly important

Set campaign schedules by selecting start, pause, and end dates

Contact Management

4.2 (53)

45.28% of 53 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

List Management

4.4 (89)

56.18% of 89 reviewers that rated this feature as important or highly important

With this capability, you can easily organize, segment, and maintain multiple contact lists. Reviewers appreciate how intuitive it is to create, update, and clean lists, bulk import contacts, and segment audiences for targeted campaigns, making list control straightforward.

Mobile Optimization

4.3 (84)

53.57% of 84 reviewers that rated this feature as important or highly important

GetResponse helps you ensure emails look great on any device. Reviewers appreciate the mobile-optimized templates, easy previews, and adaptability for various screens. Many mention that most of their audience reads emails on mobile, making this aspect valuable and user-friendly.

Email Marketing

4.4 (97)

70.10% of 97 reviewers that rated this feature as important or highly important

GetResponse offers a comprehensive suite for designing, sending, and tracking emails. Users think it’s simple to create personalized campaigns, use templates, and monitor results in real time. Many highlight the ease of use, automation options, and effective spam-checking tools.

GetResponse 96 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Set-up notifications and alerts for mobile apps.

Automatically create schedules based on business needs or employee availability and qualifications

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Group campaigns by project, client, or campaign for better management.

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Manage various distribution channels, build relations with channel partners, and track their performance

Communicate using direct chat or messages within the system

Track the amount of clicks on individual products to measure campaign results

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

It gives you powerful tools to create, schedule, and track campaigns. Reviewers indicate the system is user-friendly, with ready-made templates, advanced tracking, and easy management of multiple campaigns, helping you optimize performance and organize your email schedule efficiently.

Manage, store and organize emails within the system or via third-party apps

GetResponse offers a comprehensive suite for designing, sending, and tracking emails. Users think it’s simple to create personalized campaigns, use templates, and monitor results in real time. Many highlight the ease of use, automation options, and effective spam-checking tools.

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Adds a customizable form to the landing page, usually for the purposes of lead generation

Store, manage and track all forms in a centralized location

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

With this capability, you can easily organize, segment, and maintain multiple contact lists. Reviewers appreciate how intuitive it is to create, update, and clean lists, bulk import contacts, and segment audiences for targeted campaigns, making list control straightforward.

Ability to chat online in real time

You can automate customer journeys and email sequences with ease. Some reviewers find the automation tools time-saving, effective for nurturing leads, and simple to set up. They also mention the ability to personalize workflows and reduce manual effort for ongoing campaigns.

Collection of images, videos and other digital content that can be used

GetResponse helps you ensure emails look great on any device. Reviewers appreciate the mobile-optimized templates, easy previews, and adaptability for various screens. Many mention that most of their audience reads emails on mobile, making this aspect valuable and user-friendly.

Manage multiple campaigns in one system

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Create and update newsletter content to increase engagement

Adjust communications based on previous interactions or personal preferences

Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history

Preview and make real-time changes in the web content

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Web design that automatically adjusts to look good on different screen sizes

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Optimize and manage the search engine optimization efforts for a website or digital content

Internet standard communication protocol to transmit electronic mails

Send promotional campaigns or transactional messages via text messages

Set-up SMS-based notifications and alerts for mobile devices.

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Filters used to determine different types of malware threats

Add or remove subscribers from mailing lists

Process of managing customer subscription lifecycle for a recurring service or a product

Create and manage surveys

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Web form that allows users to enter data that is sent and processed for different reasons

Set-up notifications and alerts for web browsers and apps.

Track and analyze information regarding website visitors

Built-in website builder or integration with third-party site

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

Monitor activity of individuals who visit your website using cookies

An extended application or connector that enables users to perform additional services with their current set of tools

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.1 (496)

4.1

Based on 496 reviews

## Pricing

Value for money

4.0 (450)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/153948/GetResponse/pricing/)

Starter

€16.00

Flat Rate,Per Month

It includes:

-   AI Newsletter Editor
-   Unlimited autoresponders
-   AI Landing Pages
-   Custom automation workflow
-   Email and landing page templates
-   Registration forms and pop-ups
-   Chat support
-   Free custom domain with 1-year plan

Marketer

€54.00

Flat Rate,Per Month

It includes:

-   Unlimited Marketing Automation
-   Recovery of abandoned shopping carts
-   Newsletter sales statistics
-   Promotional codes
-   Email delivery scheduling
-   Advanced segmentation
-   Sales funnel
-   Contact scoring
-   Unlimited Web Push Notifications

Creator

€62.00

Flat Rate,Per Month

It includes:

-   AI Course Editor
-   Up to 500 participants
-   Mobile app for participants
-   Quizzes and certificates
-   Creator profile
-   Premium newsletter
-   Website Builder
-   Webinars
-   No transaction fees

GetResponse Max

Custom Quote Available

It includes:

-   Personal, priority support
-   Dedicated IP address
-   Single Sign-On (SSO)
-   SMS marketing
-   Mobile push notifications
-   AI product recommendations
-   Transactional emails
-   Unlimited users

Value for money

4.0 (450)

4.0

Based on 450 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (451)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (451)

4.0

Based on 451 reviews

## User reviews

Overall rating

4.2

Based on 527 reviews

Filter by rating

5(284)

4(139)

3(52)

2(23)

1(29)

Mentioned topic

Sorted by most recent

MZ

Muhammad Zohaib A.

Talent Acquisition Officer

Construction

### "GetResponse- Amazing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 21, 2026

Mine overall experience with GetResponse was really good. I used it for email marketing campaigns, scheduling emails and creating landing pages.

Pros

GetResponse provides good security and offers good value for money for businesses. The customer support team is helpful and responsive when assistance is needed. Email management is easy, and the platform provides useful email marketing tools for managing campaigns. The marketing and sales templates are also helpful for creating professional campaigns quickly.

Cons

Some advanced features requires extra setup and feel complicated at first. The number of options and settings also make the interface feel a little overwhelming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Somnath M.

Supervisor

Aviation & Aerospace

### "Easy-to-Use Email Marketing Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 13, 2026

My overall experience is very good. Especially my email marketing and auto-responder. Customer support is excellent. It is available 24 hours a day with AI and humans, which I like most. But the price is quite higher than others. It is suitable for both beginners and users who want more advanced marketing features. I recommend that others to use this platform to get everything under one umbrella.

Pros

It is easy to use and has a clean, beginner-friendly interface. I liked the email automation and campaign management features the most. The templates are professional and make creating emails much faster. It is also useful for managing contacts and building simple marketing funnels, and the customer support is excellent, as always.

Cons

I feel it's more expensive than others. Some advanced features can take time to understand as a beginner. There are many features, which can feel slightly overwhelming at first. I would also like to see more flexibility in some automation options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Client Relations Coordinator

Hospitality

### "Good for mass emails "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 8, 2026

I use GetResponse on a weekly to monthly basis to send out email notifications for out-of-office reminders, employee transitions, and a quarterly client newsletter. We have about three client lists, segregated by location, and one overall client list.

Pros

I liked the ability to create specific contact lists for different areas of the business. I also liked the ability to create and reuse templates.

Cons

When building emails, it doesn’t seem like GetResponse prioritizes aesthetics. Whereas some email marketing tools have built-in newsletter builders, the experience at GetResponse is a bit clunkier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Deborah A.

Manager

Online Media

### "Honest opinion regarding GetResponse from the point of view of a blind user"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2026

Truly adviced, as I said, for those who know where to put their hands. Not adviced for those who cannot invest on domains and the like.

Pros

Getresponse is a very formidable software. I have used it during a couple campaigns I had to run. IT is truly accessible to blind user, and pretty much user friendly. I liked so much that everything is clear, no buttons miss a lable in their website. Truly adviced!

Cons

The price, the price is something that I cannot afford, especially that with a trial of 30 days you cannot boost your list of contacts considerably... And the fact that you cannot use Gmail with free accounts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Jill F.

Assistant Project Manager

Construction

### "My search for the perfect all-in-one solution is over."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 31, 2026

GetResponse represents reliability, competence and genuine customer focus. I can wholeheartedly recommend the company and look forward to future projects!

Pros

Previously, we needed many different products for online sales, which repeatedly led to application integration problems that often required costly support. With GetResponse, we've now found a brilliant solution that will prevent us from wasting valuable time troubleshooting or creating complicated links.

Cons

So far, we can't really say what we don't like. We're still in the process of transitioning and are currently rebuilding our websites.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

What's missing in Constant Contact is more video storage space and the integration of an SEO tool. This was a big disadvantage for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Daniel C.

Benefits and Compliance Manager

Hospital & Health Care

### "GetResponse Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 31, 2026

Pros

I really like the user interface with this site. In particular, the ability to create a newsletter is great and the available templates that you can use, I thought, were very creative.

Cons

I can't think of anything in particular that I took issue with or had a problem with when it comes to GetResponse's platform

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Digital Shivam N.

Digital Marketer

Internet

### "Good Email Marketing Tool but costly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 26, 2026

Pros

GetResponse helps us do email marketing effectively with all the features we need, like autoresponder, drag and drop builder, etc.

Cons

GetResponse is really costly; it's not affordable for newbies who just want to test and learn this tool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Alex A.

Peer support specialist, drug and alcohol counselor

Mental Health Care

### "Get response review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

April 4, 2026

Had an all-around good experience with get response would highly recommend to friends to colleagues thank you

Pros

Really enjoyed the templates email market customer support, and the security value for the money was so worth it would highly recommend

Cons

Really didn’t find much I disliked about it if I had to pick one certain thing I guess it would be the marketing and sales other than that super helpful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jamie H.

Owner

Entertainment

### "All-In-One "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 1, 2026

Overall, my experience with GetResponse has been very positive. It’s a reliable and powerful tool for building and managing email marketing campaigns. Once you get familiar with the platform, it becomes a valuable asset for growing and engaging your audience. I would recommend it to entrepreneurs and businesses looking for an all-in-one marketing solution.

Pros

I really like how user-friendly GetResponse is, especially for email marketing and automation. The templates are modern and easy to customize, and the automation workflows make it simple to set up campaigns without needing advanced tech skills. It’s also a great all-in-one platform since you can manage emails, landing pages, and marketing funnels in one place.

Cons

One downside is that pricing can increase quickly as your contact list grows. Some of the more advanced features are only available on higher-tier plans, which may not be ideal for small businesses just starting out. Also, the interface can feel slightly overwhelming at first because there are so many features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

David M.

Sales manager

Building Materials

### "Happy Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2026

My experience with getresponse has only been amazing super happy with the services provided by getresponse.

Pros

Time saving this service helps me save time every day and i really need that. My days get very filled with busyness of work and get reponse has helped tons.

Cons

I really cant think of anything that i have a issue with, everything has been running very smoothly since starting to use getreponse

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153948/GetResponse/reviews/)

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