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Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform.
Designed for any restaurant that cares about online reviews, operations/customer experience, and driving revenue through text marketing.
It has a pretty straightforward pricing plan with an awesome customer service solution. I can find this tool super helpful.
You are restricted to specific designs and formats only, which can be a little frustrating when your business doesn't match those categories.
I love the visual elements of mailchimp. It’s easy to navigate and simple and the training and help facilities are excellent if you’re not sure.
I don't like the merge tags functionality. Almost always it ends up not working and it looks awkward and embarrasses in front of your customers.
I love this platform for most cases and businesses. Easy to use and great features to improve results.
They have a really strange billing system that is designed in such a way that it sucks money out of you.
We are having an amazing experience with it and will suggest you as well, because they offer excellent paid plans with depend on your subscribers.
But there is a problem, when I wanted to link any picture or a sentence with a new window that is available online, I couldn't get where to I do.
We love how Ovation allows us to engage with customers while they are still in our restaurant. We have increased the number and quality of our reviews since implementing Ovation, by a lot.
Nothing to speak of at the moment. I need to work with the software a bit more before I can pass any negative judgment.
Our team has a better first-focus and our operations are better because we learn each day what makes our guests happy and what we need to improve. We are in a small town with lots of summer tourists.
We have occasionally run into problems getting push notifications if our mobile phones are not using the most up-to-date operting system.
We love the opportunity to communicate with less-than-satisfied guest in real time. Also, requesting reviews from happy guests has resulted in more than 600 reviews and a 4.8 star rating.
Fees can be a little high (charged per booking/transaction, regardless of transaction price).
We have so many happy customers that normally wouldn't take the time to write a positive review and this encourages them to take that step. Our positive reviews online have increased substantially.
Dumb reviews like buy more or not enough product.
Duncan: My name's Duncan. I'm the community editor with Pullman's Weekly News and Advertiser series. Our company's a news company with an employment size of 14, and I would give MailChimp a user rating of five out of five. Our company uses MailChimp on a day-to-day basis to reach more readers and an audience digitally. Obviously, the newspaper business as a print business has declined significantly in the past years. It's essential for us to communicate to our readers through digital means, and as such, MailChimp proves an excellent provider. The reasons I personally like MailChimp is it's very easy to use. You can have a drag and drop system for placing the templates in emails. You can select photographs to go with news stories very, very quickly. There's no need to download any complicated software. The platform of MailChimp contains all of the necessary infrastructure. I simply upload the database of our readers, and these readers receive the email through MailChimp servers. Some of the cons of MailChimp are its cost. Obviously, the more users you have, the larger the subscriber list, the larger the cost incrementally. It would also be nice to be able to send videos of a longer duration through MailChimp. I'm sure that would be achieved at some point, but that's one of the requests I would make.
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Mailchimp
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