# Compare Mailchimp vs Gmail 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mailchimp and Gmail based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110228-202338/MailChimp-vs-Gmail --- # Mailchimp vs Gmail Features and Cost Comparison Last updated April 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailchimpGmail2/4 selected [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,571)](https://www.capterra.com/p/110228/MailChimp/reviews/) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,325)](https://www.capterra.com/p/202338/Gmail/reviews/) [## Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,571)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting Price $13.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [17,572 reviews](#user-reviews) Positive 16,088 Neutral 1,209 Negative 275 [## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,325)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.4 Reviews Sentiment Based on [13,325 reviews](#user-reviews) Positive 13,096 Neutral 198 Negative 31 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings Mobile App 4.5 Email Distribution 4.6 Inbox Management 4.6 Email Monitoring NA Access Controls/Permissions NA 66%Fit Missing features Feature ratings Mobile App 4.8 Email Distribution NA Inbox Management 4.7 Email Monitoring 4.6 Access Controls/Permissions NA User satisfaction User satisfaction 4.5 User reviews[17,571](https://www.capterra.com/p/110228/MailChimp/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.2 User satisfaction 4.8 User reviews[13,325](https://www.capterra.com/p/202338/Gmail/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.4 Price starts from Price starts from $13Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform. Best for Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more. ## User reviews Pros & cons RS Radha S. Legal Assistant > "The drag‑and‑drop editor, pre‑designed templates, and clear workflows make day‑to‑day email marketing straightforward, even without extensive technical or design experience." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) AH Amir H. E-Commerce Manager > "The high-intensity pricing structures are not so good in terms of value when our customer base is increasing and customer service is virtually useless when you fall into their rigid..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742) AH Amir H. E-Commerce Manager > "The convenience in the area of the drag-and-drop user interface is impressive that our marketing and sales team can create beautiful promotional products emails with ease and in a..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742) Patrick S. Corporate Finance > "There are WP integration security issues that have come up by my hosting provider. While I keep all my software up-to-date, I have to keep scanning/repair software running in the..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7105481) MP Maksim P. Business Owner > "What I like most about about Mailchimp is the convenience of being able to send a mass text or email to all my customers, notifying them about my new batch of products and reminding..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7122403) JS Jake S. Founder and CEO > "I also found it a little opaque - sometimes I would import new subscribers, having archived enough to be under the 10k threshold, but then face top up charges for reasons I never..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018) Imanol Alfonso P. CTO > "It makes designing emails and automations quick and easy, has robust analytics and segmentation tools, and integrates smoothly with other platforms." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7034428) Suresh K. Senior Business Executive > "It gets a bit pricey as the number of contacts in your account increases and you are restricted in getting some good features as you are required to upgrade to a higher plan." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7053342) RS Radha S. Legal Assistant > "Creating email campaigns is straightforward, with clear workflows, drag‑and‑drop templates, and helpful prompts that make it accessible even for beginners." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) MP Marissa P. executive director > "It's challenging as a small org to be able to afford the paid subscription when and can't send newsletters to everyone that gives you their email." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795) BY Brian Y. Visa Consulting Specialist > "Mailchimp has assisted me in sending organized updates and information emails and my communication with visa clients has become more balanced and professional." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7069016) RS Radha S. Legal Assistant > "Additionally, the interface, while beginner‑friendly, can sometimes feel crowded or unintuitive when managing multiple campaigns, audiences, or settings." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) ZR Zane R. Office Coordinator > "The drag-and-drop builder makes it easy to create professional-looking campaigns quickly and makes it very efficient to create newsletters and event promotions." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7095215) VR Verified Reviewer IT Specialist and Systems Administrator > "The issues usually come from scaling, integrations, and access control needs that go beyond simple campaign work." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7056336) Kazi A. Social Media Executive > "It was the perfect tool to help me launch my small business marketing campaigns, and it integrates seamlessly with my website." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7104781) KK Kevin K. Marketing Manager > "For organizations that operate with multiple agents or brands, Mailchimp lacks the flexibility and depth required." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7045212) FG Fabrizio G. Design Lead > "Functional lead capture solution and creating effective marketing data report and also content nanagement, Mailchimp is excellent." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044127) Samuel A. Digital marketing manager > "While importing files, you have it follow a format of names and email, it does not allow for a flexible contact type of email only and it's become costly when you have a larger email..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6653707) TF Terrance F. Business and Financial Officer > "I love the comprehensive ability to design and distribute newsletters and emails to our subscribers while also managing and maintaining our subscriber database all in the Mailchimp..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850967) Artur C. CEO > "The main drawbacks of Mailchimp include its high cost for larger lists, complexity of advanced features, limited customer support, restricted template customization, less detailed..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6307425) MD Melissa D. Patient Coordinator > "The drag and drop feature allows me to drag and drop my own custom videos and images, and it has a clean interface." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6822446) BR Beckie R. Owner > "Additionally, even though you might have a perfectly scrubbed mailing list that you obtained over years personally via a dedicated website, after completing hours and perhaps days of..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6763114) SC Stacy C. Development Director > "For small nonprofits, Mailchimp works well because it is designed for simple email newsletters, announcements, and community updates rather than ecommerce marketing." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7109504) RS Radha S. Legal Assistant > "I also found some limitations in design flexibility and automation depth unless you upgrade to higher‑tier plans." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) JS Jake S. Founder and CEO > "Also, great that you could tag audience members, and also arrange them into segments - this double system gave good flexibility for recording data." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018) VR Verified Reviewer Digital Marketer > "Segmenting emails by audience is a bit difficult in the platform and had a steep learning curve." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7090146) RB Regina B. Owner > "What I like most about Mailchimp is how beginner-friendly the platform is, especially for small businesses and entrepreneurs who need professional email marketing tools without a..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7084901) TR Tanya R. Creative Director > "The free plan doesn't offer automations which is annoying if you're trying to set up delivery of a free ebook or other incentive. Once you move on to the paid plan, segmenting the..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6632076) AA Amanda A. Operations Manager > "It offers value for small teams or organizations that need an all-in-one marketing platform that isn't too expensive for the features it provides." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7114133) HB Holly B. Professional recruiter > "If you use a free email account then it will not deliver the email campaigns properly." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118249) PG Patricia G. Customer Service Lead > "It helps us to keep a professional image without having to hire a dedicated designer, though the part of contact management needs constant cleanup." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7076467) JC Jeff C. Marketing Director > "Compared to some other similar softwares we've used at our hospitality group, the pricing made some jumps over the years that was a little frustrating." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123470) SK Sam K. Real Estate Salesperson > "Overall, I think Mailchimp is the best software I have found to create interactive email marketing materials, but I do wish that there were some additional capabilities within the..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7043962) CC Chermaine C. Business owner > "It was slightly time consuming to manally put my clients emails in mail chimp, because I couldn't automatically export it from another software platform that wasnt recognized." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6803811) MW Michelle W. Executive Director > "Mailchimp has an easy-to-use interface, automations, and excellent analytics that help our nonprofit send targeted campaigns and manage data effectively." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6864417) JC James C. Customer Success Manager > "Some of newsletter/email templates are too rigid in their design, and if I want to create something truly unique, I have to resort to custom/blank creation forms in order to achieve..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6762810) PK Piyawat K. Marketing Manager > "Mailchimp offers an excellent tool in terms of automated and segmented email campaigns, yet the prices get higher as the number of contacts grows." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6845748) RS Radha S. Legal Assistant > "Overall, while Mailchimp is powerful and easy to start with, cost escalation and feature restrictions can be frustrating as your marketing needs become more advanced." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) LB Lindsay B. Social Media Manager > "I also used Mailchimp few times as Forms builder, it’s great when intraget to capaign and get more reports than I can without it" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7097938) DB David B. Lead Pastor > "The pricing structure was not as competitive as other companies and for someone who needs a simple intuitive design, the tools offered felt a bit overwhelming to navigate." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6810845) MP Marissa P. executive director > "I love using mailchimp and hopefully can afford the paid subscription in 2026 so we can send to all of our listed people through one account" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795) Kelly M. Social Media Manager and Podcaster > "There's limited customer support. If you want to move to a new plan the price increases dramatically." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7119744) PN Poerwestri N. Travel Manager > "Mailchimp's interface is basic enough for campaign landing page creation, and interaction with customer data and list segmentation is easy for me." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6869896) IN Inamari N. Marketing Executive > "System sometimes feels quite glitchy, especially when setting up HTML messages, and most recently trying to update existing contacts." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6790457) SE SItav E. Marketing Associate > "I LOVE the templates - MailChimp gives you premade templates to make them become your own, they are easily editable and create amazing one of a kind emails." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6797849) AF Adam F. Lead Consultant > "I am also not sure of the regular efficacy of Mailchimp in getting through spam filters or enticing people to open the emails – except for Mailchimp’s analytics!" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850842) EAJ Esami Allan J. Web Developer > "Mailchimp most important functionality is its automation feature,which saves time and ensure audience get the right message at the right time." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6860165) VR Verified Reviewer Customer Service Manager > "This makes it expensive for large audience, so I usually have to purge my audience to reduce number of contacts I maintain." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6878410) RA Rahman A. Marketing Specialist > "It’s been very useful in allowing us to stay in regular contact with our client base, to show case new products and keep engagement levels at a high which is really important when..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6793857) HM HELENA M. RMT > "I had a few issues initially with archived clients being added back to the list, but I think it was an issue with the app integration." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6793313) Gabriel K. Senior Marketing and Communications Specialist > "It makes managing contact lists, designing emails, and tracking performance really straightforward." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7039146) Mandie K. Marketing Director > "The price has gone up over the years, making it a little less affordable for small businesses." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7107751) Emmanuel K. Sr. Business Administrator > "It's a great tool to use for emails where many things can be customized and a good way to keep track and have great functional capabilities." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118272) VR Verified Reviewer Owner > "Additionally, designing emails on a mobile device or tablet can be a bit cumbersome, and I've occasionally encountered glitches when sending longer emails on desktop." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6460260) WV Will V. Conference Coordinator > "Mailchimp offers a great way to market our conferences, from registration dates to sponsorship opportunities." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7081708) ClJ Céline J. Social Media Manager > "I find that Mailchimp isn't evolving enough; most of its features have remained unchanged and unimproved." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7120485) FO Feraud O. Owner > "The cost and free trail period are great. If you have a startup or are new to email marketing you can use Mailchimp to build a small audience list with for free and see how email..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6859783) RS Robert S. Full Stack Developer > "Using a third party like Zapier makes for one more point of failure." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7122201) JC Jeff C. Marketing Director > "We were able to grow our list considerably and for some team members that were not super technical, we were still able to train them on it which was encouraging." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123470) Vincenzo Bernardino R. Freelance > "I get overwhelmed easily when I work because of constant multitasking, the UX of mailchimp always requires me a lot of back and forth" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6825457) VR Verified Reviewer Reporting and Communications Officer > "You can embed the sign-up box into WordPress or SharePoint sites really easily by grabbing the code." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7047138) VR Verified Reviewer IT Director > "Sometimes emails that are created do not look the same in Outlook desktop and it is difficult to troubleshoot on why that it." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6887037) RS Radha S. Legal Assistant > "It’s a reliable and beginner‑friendly email marketing platform that makes it easy to create, manage, and send professional‑looking campaigns." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) MG Matt G. Account Executive > "The cost of it continues to rise for the different plans and will charge for inactive contacts in the system as well" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7018037) Amber M. Owner > "MailChimp is easy to use, has resources available to make e-mails well-designed and effective (like ideal time scheduling, templates, etc.), and is affordable for my team." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7088946) AP Ansuya P. Director > "Unfortunately the free package no longer facilitates classic automations, reducing the meaningful use of this package." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6868227) Gwen S. Founder- CEO > "I like that you can do so much customization of your emails and messages, and the interface is very nice as well" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7108365) ST Susan T. President and Trainer > "Mailchimp has a more difficult interface with their video library being a bit unprofessional as questions arise." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6856736) GC George C. Owner > "I'm a small business owner with specific customers nationwide and it allows me to create professional emails to stay in touch." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6841622) CR Cat R. Managing Director > "The user interface is not the most intuitive and leads to miscommunications at times between team members" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6806609) EJ Emily J. Client Services Manager > "The interface is extremely user-friendly and I can create beautiful newsletters to our guests without any technical design knowledge." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7087486) VR Verified Reviewer Head Teacher > "I wish I could try other email campaign handlers, simply because I'm having a bad time with this one, but I am not the one the makes the decision on that one." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7080883) VR Verified Reviewer Sales Enablement > "Very clean interface and very customizable in features and effective in terms of email marketing and contact management." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7088529) GM Gracia M. Student > "It can also be a little overwhelming at first when you see all the options, especially if you’re brand new to email marketing." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6777177) VR Verified Reviewer IT Specialist and Systems Administrator > "For an SMB that needs a dependable email tool without heavy technical lift, it provides a solid foundation." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7056336) BR Becky R. Musician > "The lowest price was too much money and value for what I needed, but I couldn't use the free." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7045866) VR Verified Reviewer Owner > "I especially appreciate the ability to create automated drip campaigns, design beautiful emails, and capture leads with custom forms." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6460260) IL Ilaria L. Assistant Reservation Manager > "The reporting section is the platform is not as easy as the general settings." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7083585) PO Pamela O. Digital Communication Specialist > "By liking a link to our Facebook page, the platform's intuitive to navigate, and it's very powerful, with automation features helping to develop focused and personalized campaigns for..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6594458) ABDUR R. Transaction Analyst > "One of the drawback of mailchimp is it's pricing structure, especially as your subscriber list grows." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6655472) [View Reviews](https://www.capterra.com/p/110228/MailChimp/reviews/) VR Verified Reviewer Accountant > "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272) EK Ernest K. Accounting Professional, CPA candidate > "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938) OP Olivia P. Senior Technical Strategist > "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392) Rahul W. Student > "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it was..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) JPN Jean-Pierre N. Instructional Designer > "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518) BY Brian Y. Visa Consulting Specialist > "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a time-sensitive..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) SV Sammi V. Senior Client Manager > "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and Meet." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781) CC Cody C. Warehouse Team Lead > "Trying to delete emails can be a little difficult as when you sort by age, it sometimes only gives you a small amount of the emails for the requested dates." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069799) BY Brian Y. Visa Consulting Specialist > "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) KJ Kobie J. Medical assistant > "The only issue I have with Gmail is if I want to get ride of multiple emails I wish there was a way that u could select all of them and delete at once." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041606) Rahul W. Student > "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old receipts..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) Gina M. Online Business Service Provider > "another thing I don't like about gmail is if you try and send an email with a large attachment, the email does not go through, it does not get saved as a Draft, you do not receive a..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6867879) AD Aaron D. Tech Specialist > "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell you by..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935) Mahendra K. Self > "The drawbacks of Gmails are limited, one being the spam emails and advertisements once the email spreads to a third party." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069309) MTM Mishell Tera M. Managing DIRECTOR > "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email,..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726) Stephanie W. Owner > "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547) VW Victoria W. Occupational therapy assistant > "Gmail offers multiple ways to help store and customize your email for better organization which is also helpful when trying to clear out your inbox while saving emails that are..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658) KB Katie B. Business analyst > "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620) SV Sammi V. Senior Client Manager > "It’s secure, integrates effortlessly with other Google tools, and makes managing communication efficient and organized. While it has a few minor drawbacks, it’s an excellent choice for..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781) ES Ehsan S. Production Manager > "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production necessitates..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) AA Ashley A. Volunteer > "It's best from securing my account, help me keeping my records, help me retaining my contacts, helping me to access my documentation" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7100056) FC Fannie C. Estimator > "I am always has a big problem with Gmail, it not allow me to send the large attachment with a PDF when I need." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7029667) CK Cammie K. Accounting > "I love the calendar, the chat, the easiness of searching, The signature choices, the email sorting, the flag, the look and design….everything. " [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7040820) TA Taher A. Teaching Assistant > "In my experience the compatibility with other email services is also worse with Gmail, for instance if an email sent from Outlook contains attachments or images, they don't appear in..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6811219) Crystal O. Librarian > "It plays nicely with sharing sheets, docs, slides, etc and organizes emails and attachments in a cohesive manner." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7063824) TS Tenai S. Meta Ads Specialist > "But Meet + Chat panes squat the inbox, big attach push me to Drive, and Google still sniffs messages for smart tips, so screen looks crowded and privacy vibes not 100 % clean" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6804020) JS Jack S. Finance Director > "The search function is really handy even when I’m juggling conversations with several people at once, I can dig up an old brief or message within seconds." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069210) RH Ronisha H. Entrepreneur > "The storage is a big thing for me and here lately even when you delete a lot it still says you are running out storage forcing you to pay for more." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7048348) David V. Lead Developer > "Gmail provides great value for money. If you run your business through email, then Gmail is a must for customer support, mobile access, and customization options." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7073665) VR Verified Reviewer Project Management > "I don’t like that subfolders can’t be hidden, and the integration with Google Calendar reminders can be a bit unreliable." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7067092) VR Verified Reviewer CSR > "Gmail provides excellent value, especially since the standard version is free and includes a large storage allowance shared with Google Drive and other Google services." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) PT Peiyuan T. Engineer > "Once an email is permanently removed from the inbox or trash folder, it cannot be restored through standard recovery methods." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052512) Nathaniel C. Account Executive > "Features like Smart Compose, powerful search, labels, and filters make managing high email volume simple and efficient." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322) VR Verified Reviewer Technician > "I sometimes am unable to find certain email threads even when searching exact names found in the title of threads." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109633) VW Victoria W. Occupational therapy assistant > "As a person who has multiple different email accounts I also like the ability that I have to link all of my Gmail accounts together to make it easier to jump between them." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658) JS Johnathan S. Database Developer > "I faced forwarding issues many times when I wanted to filter some important mails and avoid receiving promotions in my pro email address." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047738) VR Verified Reviewer CSR > "These tools allow users to organize their inbox efficiently and tailor the email workflow to their needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) VR Verified Reviewer Head of marketing > "What I like least is that for some reason it stopped feeding me incoming emails out of the blue, and missed an important meeting because of it. Although I reset my phone, it still not..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7075000) RP Ryan P. CEO - Speech-Language Pathologist > "Gmail has always been my go-to for making emails. When starting my private practice, I decided to go with Gmail as it provided a BAA in order to make sure that my documents were HIPAA..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7023582) AR Andrew R. Virtual Logistics Agent > "Storage limitations, Synchronization delays, Spam filter accuracy, Privacy concerns." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7049575) JH Jeff H. Account Executive > "Gmail is used all day every day in my role - the overall experience has been very positive because I need to respond quickly, not lose track of conversations, and the new AI tool they..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7071060) VR Verified Reviewer Manager, Business Development > "Oftentimes it will log you into separate work related emails and it can be cumbersome switching back and forth all of the time." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7034702) Angel L. Office Manager > "There are never any problems with the Gmail server, and it never lets us down vs using other domain servers, it's always crashing and never has enough storage." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7056933) TC Takhia C. Hairstylist > "The thing I dislike the most is the limitation on how you are able to recover an account. If you don't have access to a phone number, or a ridiculously long recovery code then you're..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6769545) SS Sachin S. Audit Article > "Overall I had good experience with Gmail ints integration with all other apps helps to login quickly and smoothly without login hurdles, but some areas like interface, syncing problems..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7025607) VR Verified Reviewer Crisis Intervention Peer Specialist > "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502) ES Ehsan S. Production Manager > "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) EH Elizabeth H. MYSELF > "Only con is the spam and now they have added a "promotions" folder where spam can still sneak in. " [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069844) DS Danielli S. Architect > "This feature streamlines the process of accessing services, eliminating the need to create and memorize additional passwords, and this integration also gives me greater confidence and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6854511) CK Cammie K. Accounting > "I guess if I had to choose something it would be that sometimes the search to find an older email can be stressful if you need one from awhile back." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7040820) Nathaniel C. Account Executive > "Gmail offers unmatched reliability, intuitive design, and seamless integration with the broader Google Workspace ecosystem." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322) RP Ryan P. CEO - Speech-Language Pathologist > "The biggest flaw that I see is its ability to flag things as primary vs spam emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7023582) Montesan B. Marketing Consultant > "Gmail has a schedule send feature which allows me to customize my preferred time when i want my emails to be delivered." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6874651) AP Abdiel P. ait > "There isnt much i dislike about Gmail, maybe that sometimes it flags some emails as spam, but that happens in every email tool." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7050058) RR Richard R. IT Support Manager > "Feature-rich, but allows the ability to manage email sending from different devices, seamlessly and you can pick up from one device to another, custom signatures, delayed email sending..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6837917) DP Dana P. Admin > "Some people don’t use Gmail and sending them invites sometimes does not work because they are using a different email platform" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7045400) SY Salimata Y. Officer,Financial Center Assistant Manager > "I use Gmail as my main platform for both professional and personal emails — it’s a reliable service that offers good organization and efficient message management." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6831969) MK Mohammed K. Teacher > "the attaching big files not supported, and promotion emails are annoying and there no how to stop that." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7103433) KS Katie S. Operations Manager > "It keeps my inbox organized, makes searching fast, and works seamlessly with Google Drive and Calendar, which makes daily work much smoother." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6881663) Zach P. Marketing Coordinator > "This can lead to you missing important emails if you don't pay as close attention to these email subfolders." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7104646) RH Renee H. Manager > "Its one of the main support systems to our business, we have several emails that we use daily and need to toggle between based on needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7088539) OP Olivia P. Senior Technical Strategist > "Some security or content restrictions also feel overly rigid, especially when users are locked out or flagged for unclear reasons." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392) April V. Loan Processor > "The search, labels, and filtering tools save time, and it integrates seamlessly with other tools I use daily." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7070611) JB Juan B. BDR > "If you prefer a comprehensive email suite that caters to various needs or simply excel at utilizing email’s features in a highly specialized manner, then Gmail falls short." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6834950) LH Luke H. Financial Advisor > "Many professional email providers condition you to manage your emails with a bodthered interface and Gmail solves this issue, freely." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7055642) Charlie L. Videographer and Editor > "Recently, they've added an unsubscribe button up top, but I've found that not to work as well as manually doing it." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7099338) LH Luke H. Financial Advisor > "My favorite part is definitely its capabilities to manage external emails such as Hotmail, Yahoo Mail or even enterprise email addresses." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7055642) DR Delores R. administrative assistant > "The least I like about Gmail is having an issue with how to view my messages while having multiple emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052776) ET Ebony T. Ceo > "It also offers free basic service and extra tools for scheduling, calendars, alarms , and so on" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109035) MH Michael H. President > "My biggest problem with Gmail is the occasional sluggishness, particularly on the mobile app for me." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7070243) PT Peiyuan T. Engineer > "Additionally, the user interface is well-designed, intuitive, and visually appealing, making navigation smooth and reducing the learning curve for new users." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052512) DO Daniel O. Post Doctoral researcher > "The spam features of gmail are a bit lacking since it allows a lot of spam to go through your inbox." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6807438) Maragaret L. Owner > "What I like best is that a Google gmail account entitles me to many other functions and software that help my business for free. " [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7076775) Joshua F. Marketing Specialist > "If you don’t take time to set up labels and filters, your inbox can get overwhelming." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7075647) SR Savannah R. Owner, Doctor of Chiropractic > "I also like that it directly sends me a notification to my phone when an email has been recieved unlike other email platforms I’ve used in the past." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7043816) VR Verified Reviewer Digital Marketer > "Sometimes I have to reload it before I can be able to receive the latest email sent to me." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7063438) MK Matthew K. IT Support > "I'll typically make different accounts for various use-cases to separate out my online presence, and gmail makes this very easy as I can set up new accounts and switch between them..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6801339) KS Katherine S. Paralegal > "There are too many display options that make usage tricky and cannot be hidden." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7082401) SV Sammi V. Senior Client Manager > "The interface is clean and intuitive, and Google’s powerful search and filtering tools make it simple to find old messages quickly." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781) KS Katherine S. Paralegal > "The free storage is not enough for saving a lot of conversations." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7082401) [View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/) ## User interface [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) 4.48 (17,571) [Gmail](https://www.capterra.com/p/202338/Gmail/) 4.81 (13,325) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Mailchimp Top features 34/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Process/Workflow Automation - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Management [See all features](https://www.capterra.com/p/110228/MailChimp/#features) Gmail 19/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Process/Workflow Automation - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Management [See all features](https://www.capterra.com/p/202338/Gmail/#features) ### Recognition No recognitions have been awarded to Mailchimp No recognitions have been awarded to Gmail ### Deployment & support Mailchimp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Gmail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailchimp - By Intuit - Located in United States - Founded in 1983 Gmail - By Google - Located in United States - Founded in ## 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