# Compare Mailchimp vs HubSpot Sales Hub 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mailchimp and HubSpot Sales Hub based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110228-214215/MailChimp-vs-HubSpot-SalesHub --- # Mailchimp vs HubSpot Sales Hub Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailchimpHubSpot Sales Hub2/4 selected [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) [## Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting Price $13.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [17,599 reviews](#user-reviews) Positive 16,108 Neutral 1,214 Negative 277 [## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting Price $15.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [498 reviews](#user-reviews) Positive 462 Neutral 34 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,500 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Lead Management 4.1 Sales Pipeline Management 4.1 Activity Dashboard 4.4 73%Fit Missing features Feature ratings Data Security NA Contact Management 4.6 Lead Management 4.6 Sales Pipeline Management 4.6 Activity Dashboard 4.6 User satisfaction User satisfaction 4.5 User reviews[17,599](https://www.capterra.com/p/110228/MailChimp/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.2 User satisfaction 4.5 User reviews[498](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.4 Price starts from Price starts from $13Flat Rate, Per Month - Free version - Free trial Price starts from $15Per User, Per Month - Free version - Free trial Best for Best for Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform. Best for HubSpot Sales Hub is used by sales professionals, business development teams, sales managers, revenue operations teams, and startups. ## User reviews Pros & cons VR Verified Reviewer Marketing Manager > "It gives you everything you need in one place, from email marketing and automation to segmentation, landing pages, and reporting, which makes it a very complete platform for serious..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7129909) AH Amir H. E-Commerce Manager > "The high-intensity pricing structures are not so good in terms of value when our customer base is increasing and customer service is virtually useless when you fall into their rigid spam..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742) RS Radha S. Legal Assistant > "The drag‑and‑drop editor, pre‑designed templates, and clear workflows make day‑to‑day email marketing straightforward, even without extensive technical or design experience." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) Patrick S. Corporate Finance > "There are WP integration security issues that have come up by my hosting provider. While I keep all my software up-to-date, I have to keep scanning/repair software running in the..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7105481) AH Amir H. E-Commerce Manager > "The convenience in the area of the drag-and-drop user interface is impressive that our marketing and sales team can create beautiful promotional products emails with ease and in a short..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742) JS Jake S. Founder and CEO > "I also found it a little opaque - sometimes I would import new subscribers, having archived enough to be under the 10k threshold, but then face top up charges for reasons I never fully..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018) Elton Takudzwa N. Website Owner > "The layout is clean and well-organized, allowing users to quickly find key features such as campaign creation, audience management, and analytics." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7140257) Suresh K. Senior Business Executive > "It gets a bit pricey as the number of contacts in your account increases and you are restricted in getting some good features as you are required to upgrade to a higher plan." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7053342) MP Maksim P. Business Owner > "What I like most about about Mailchimp is the convenience of being able to send a mass text or email to all my customers, notifying them about my new batch of products and reminding them to..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7122403) KF Krista F. Operations Manager > "What I least like about mailchimp is that I cannot resend email to non-openers if i use the multiple subject line feature." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7142253) CB Christine B. Marketing Manager > "I also appreciated the variety of templates and the built-in analytics, which make it simple to track performance and optimize campaigns. While the platform can be quite expensive compared..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139562) PG Paula G. Director > "I don't always think to look for un-subscriptions in the email summary and then I go send another email to the same list, so the people who unsubscribed are not included moving forward and..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7138371) VR Verified Reviewer Compliance Manager > "Content optimizer, I also love the "Creative Assistant," which automatically pulls your brand colors and logos from your website to build designs for you" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7133039) BR Bradley R. IT Director > "It’s a solid platform for straightforward email marketing, but once you start needing deeper customization or more advanced workflows, it may not keep up as well as some alternatives." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7144180) RS Radha S. Legal Assistant > "Creating email campaigns is straightforward, with clear workflows, drag‑and‑drop templates, and helpful prompts that make it accessible even for beginners." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) VR Verified Reviewer Compliance Manager > "price increase quickly, also the transition from a simple email tool to a full CRM has made the navigation slightly cluttered and more complex than it used to be." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7133039) BY Brian Y. Visa Consulting Specialist > "Mailchimp has assisted me in sending organized updates and information emails and my communication with visa clients has become more balanced and professional." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7069016) NN Nicholas N. Quality Assurance Manager > "Spam filtering at times flags critical messages particularly for first contact hence forgetting to check spam may result in loss of business" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7142553) ZR Zane R. Office Coordinator > "The drag-and-drop builder makes it easy to create professional-looking campaigns quickly and makes it very efficient to create newsletters and event promotions." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7095215) MP Marissa P. executive director > "It's challenging as a small org to be able to afford the paid subscription when and can't send newsletters to everyone that gives you their email." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795) Kazi A. Social Media Executive > "It was the perfect tool to help me launch my small business marketing campaigns, and it integrates seamlessly with my website." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7104781) RS Radha S. Legal Assistant > "Additionally, the interface, while beginner‑friendly, can sometimes feel crowded or unintuitive when managing multiple campaigns, audiences, or settings." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) FG Fabrizio G. Design Lead > "Functional lead capture solution and creating effective marketing data report and also content nanagement, Mailchimp is excellent." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044127) VR Verified Reviewer IT Specialist and Systems Administrator > "The issues usually come from scaling, integrations, and access control needs that go beyond simple campaign work." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7056336) TF Terrance F. Business and Financial Officer > "I love the comprehensive ability to design and distribute newsletters and emails to our subscribers while also managing and maintaining our subscriber database all in the Mailchimp platform." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850967) KK Kevin K. Marketing Manager > "For organizations that operate with multiple agents or brands, Mailchimp lacks the flexibility and depth required." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7045212) MD Melissa D. Patient Coordinator > "The drag and drop feature allows me to drag and drop my own custom videos and images, and it has a clean interface." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6822446) CB Christine B. Marketing Manager > "Additionally, certain automations and reporting features aren’t as flexible as they could be compared to more specialized platforms." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139562) SC Stacy C. Development Director > "For small nonprofits, Mailchimp works well because it is designed for simple email newsletters, announcements, and community updates rather than ecommerce marketing." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7109504) Samuel A. Digital marketing manager > "While importing files, you have it follow a format of names and email, it does not allow for a flexible contact type of email only and it's become costly when you have a larger email..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6653707) Imanol Alfonso P. CTO > "It makes designing emails and automations quick and easy, has robust analytics and segmentation tools, and integrates smoothly with other platforms." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7034428) Artur C. CEO > "The main drawbacks of Mailchimp include its high cost for larger lists, complexity of advanced features, limited customer support, restricted template customization, less detailed..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6307425) JS Jake S. Founder and CEO > "Also, great that you could tag audience members, and also arrange them into segments - this double system gave good flexibility for recording data." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018) BR Beckie R. Owner > "Additionally, even though you might have a perfectly scrubbed mailing list that you obtained over years personally via a dedicated website, after completing hours and perhaps days of work..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6763114) RB Regina B. Owner > "What I like most about Mailchimp is how beginner-friendly the platform is, especially for small businesses and entrepreneurs who need professional email marketing tools without a steep..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7084901) RS Radha S. Legal Assistant > "I also found some limitations in design flexibility and automation depth unless you upgrade to higher‑tier plans." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) AA Amanda A. Operations Manager > "It offers value for small teams or organizations that need an all-in-one marketing platform that isn't too expensive for the features it provides." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7114133) VR Verified Reviewer Digital Marketer > "Segmenting emails by audience is a bit difficult in the platform and had a steep learning curve." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7090146) PG Patricia G. Customer Service Lead > "It helps us to keep a professional image without having to hire a dedicated designer, though the part of contact management needs constant cleanup." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7076467) TR Tanya R. Creative Director > "The free plan doesn't offer automations which is annoying if you're trying to set up delivery of a free ebook or other incentive. Once you move on to the paid plan, segmenting the audience..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6632076) SK Sam K. Real Estate Salesperson > "Overall, I think Mailchimp is the best software I have found to create interactive email marketing materials, but I do wish that there were some additional capabilities within the platform..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7043962) VB Violet B. Artist Representative > "I dislike that the platform itself is not as user friendly as I would like it to be and there are too many options that look too similar within their templates." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7137394) MW Michelle W. Executive Director > "Mailchimp has an easy-to-use interface, automations, and excellent analytics that help our nonprofit send targeted campaigns and manage data effectively." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6864417) HB Holly B. Professional recruiter > "If you use a free email account then it will not deliver the email campaigns properly." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118249) PK Piyawat K. Marketing Manager > "Mailchimp offers an excellent tool in terms of automated and segmented email campaigns, yet the prices get higher as the number of contacts grows." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6845748) JC Jeff C. Marketing Director > "Compared to some other similar softwares we've used at our hospitality group, the pricing made some jumps over the years that was a little frustrating." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123470) LB Lindsay B. Social Media Manager > "I also used Mailchimp few times as Forms builder, it’s great when intraget to capaign and get more reports than I can without it" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7097938) JC James C. Customer Success Manager > "Some of newsletter/email templates are too rigid in their design, and if I want to create something truly unique, I have to resort to custom/blank creation forms in order to achieve the..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6762810) MP Marissa P. executive director > "I love using mailchimp and hopefully can afford the paid subscription in 2026 so we can send to all of our listed people through one account" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795) RS Radha S. Legal Assistant > "Overall, while Mailchimp is powerful and easy to start with, cost escalation and feature restrictions can be frustrating as your marketing needs become more advanced." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) VC Valerie C. Marketing Manager > "You also have the ability to customize templates, which can help with branding even more." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139383) DB David B. Lead Pastor > "The pricing structure was not as competitive as other companies and for someone who needs a simple intuitive design, the tools offered felt a bit overwhelming to navigate." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6810845) PN Poerwestri N. Travel Manager > "Mailchimp's interface is basic enough for campaign landing page creation, and interaction with customer data and list segmentation is easy for me." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6869896) Kelly M. Social Media Manager and Podcaster > "There's limited customer support. If you want to move to a new plan the price increases dramatically." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7119744) EAJ Esami Allan J. Web Developer > "Mailchimp most important functionality is its automation feature,which saves time and ensure audience get the right message at the right time." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6860165) AF Adam F. Lead Consultant > "I am also not sure of the regular efficacy of Mailchimp in getting through spam filters or enticing people to open the emails – except for Mailchimp’s analytics!" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850842) Elton Takudzwa N. Website Owner > "Mailchimp has been a valuable addition to my website particularly in helping me capture email leads and convert them into sales." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7140257) VR Verified Reviewer Customer Service Manager > "This makes it expensive for large audience, so I usually have to purge my audience to reduce number of contacts I maintain." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6878410) Jennifer H. Accounts Receivable > "The interface is clean, the email builder is intuitive, and creating campaigns or basic automations doesn’t require much technical effort." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7134588) Mandie K. Marketing Director > "The price has gone up over the years, making it a little less affordable for small businesses." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7107751) Emmanuel K. Sr. Business Administrator > "It's a great tool to use for emails where many things can be customized and a good way to keep track and have great functional capabilities." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118272) VR Verified Reviewer Owner > "Additionally, designing emails on a mobile device or tablet can be a bit cumbersome, and I've occasionally encountered glitches when sending longer emails on desktop." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6460260) SE Sawyer E. Recruiter > "Mailchimp helped me to streamline my email campaign and helped me to decrease the amount of time needed to do this task." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7130023) ClJ Céline J. Social Media Manager > "I find that Mailchimp isn't evolving enough; most of its features have remained unchanged and unimproved." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7120485) WV Will V. Conference Coordinator > "Mailchimp offers a great way to market our conferences, from registration dates to sponsorship opportunities." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7081708) RS Robert S. Full Stack Developer > "Using a third party like Zapier makes for one more point of failure." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7122201) FO Feraud O. Owner > "The cost and free trail period are great. If you have a startup or are new to email marketing you can use Mailchimp to build a small audience list with for free and see how email marketing..." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6859783) Vincenzo Bernardino R. Freelance > "I get overwhelmed easily when I work because of constant multitasking, the UX of mailchimp always requires me a lot of back and forth" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6825457) BR Bradley R. IT Director > "For teams that need something dependable for regular email communication, it covers the basics well and doesn’t require a ton of training to use effectively." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7144180) VR Verified Reviewer IT Director > "Sometimes emails that are created do not look the same in Outlook desktop and it is difficult to troubleshoot on why that it." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6887037) TO Taylor O. Digital Marketing Manager > "MailChimp is incredibly intuitive and has some of the best pre-built templates and segments for small to medium sized businesses." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123753) MG Matt G. Account Executive > "The cost of it continues to rise for the different plans and will charge for inactive contacts in the system as well" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7018037) JC Jeff C. Marketing Director > "We were able to grow our list considerably and for some team members that were not super technical, we were still able to train them on it which was encouraging." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123470) AP Ansuya P. Director > "Unfortunately the free package no longer facilitates classic automations, reducing the meaningful use of this package." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6868227) VR Verified Reviewer Reporting and Communications Officer > "You can embed the sign-up box into WordPress or SharePoint sites really easily by grabbing the code." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7047138) ST Susan T. President and Trainer > "Mailchimp has a more difficult interface with their video library being a bit unprofessional as questions arise." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6856736) RS Radha S. Legal Assistant > "It’s a reliable and beginner‑friendly email marketing platform that makes it easy to create, manage, and send professional‑looking campaigns." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771) Anske D. CEO > "Advanced segmentation isn’t as sharp as more specialized tools" [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123023) Amber M. Owner > "MailChimp is easy to use, has resources available to make e-mails well-designed and effective (like ideal time scheduling, templates, etc.), and is affordable for my team." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7088946) VR Verified Reviewer Head Teacher > "I wish I could try other email campaign handlers, simply because I'm having a bad time with this one, but I am not the one the makes the decision on that one." [See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7080883) [View Reviews](https://www.capterra.com/p/110228/MailChimp/reviews/) VR Verified Reviewer Business Development > "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801) VR Verified Reviewer Business Development > "Advanced forecasting and territory management may not meet needs of large, complex sales teams." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801) Jerguz A. Project Manager > "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731) VR Verified Reviewer Consultant > "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293) Branko J. Sales Operations Associate > "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510) AG Ana G. Business development > "There are also times when i search a specific person and the search bar results do not match." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795) Eric T. Managing Member > "We ended up moving the client to a third party provider that had a more feature rich application" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705) Laurie M. BDR > "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I can..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761) LM Lindsey M. Director of Marketing Operations > "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688) JW James W. Revenue Ops Manager > "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616) NW Nolan W. Head of Sales > "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814) Himaanshu L. Team Lead- Customer Success > "The cost is on higher side, and it takes time to understand functions." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832) SJ Stefanny J. Project Manager > "The mobile app is clean and lets me move deals while standing in airport security." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265) FrR Fka runo R. Manager > "The only problem is the price – it can get expensive as the team grows." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) JM Jeff M. Account Manager > "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394) MW Maxi W. Controller > "Basically every automation feature comes with high additional costs." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091) Sara Gabriela C. Outdoor Living Consultant > "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137) Brandon E. Sales Specialist > "In certain cases, Hubspot will mark the email as invalid, causing a bounce." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660) TR Tomi R. Marketing and Sales Advisor > "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583) RC Rafael C. ENGINEER > "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593) SJ Stefanny J. Project Manager > "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265) VR Verified Reviewer CTO > "The list building and mailing functions are a little bit tricky." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256) TL Thomas L. Marketing Director > "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289) Miodrag C. Enterprise Account Executive > "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629) AG Ana G. Business development > "Overall it helped me track my deals and emails well." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795) VR Verified Reviewer VP of Sales and Marketing > "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768) Jerguz A. Project Manager > "Easier to flip from one contact card to another would be a good start" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731) AS Anushka S. Content writer > "There are occasional bugs and glitches in the platform.2." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467) MP Mateja P. Talent Acquisition Manager > "The biggest advantage is the sequences and collaboration across the entire customer team." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277) VR Verified Reviewer Owner > "Hubspot gets more expensive with the more features that you need." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607) KK Kayla K. Sales Enablement > "The integration with our CRM and automation features makes tracking and managing leads super easy." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083) MB Michael B. Director > "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843) NC Natalie C. Business Development Advisor > "My clients were able to follow along and assess the progress on their end with zero difficulty." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342) JB Joel B. Administrative Secretary > "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) Babatunde O. SEO Marketer > "Hubspot sales hub's prospecting and lead generation features helps our business grow." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847) HG Haley G. Sales Admin > "My only complaint so far has been the transfer of our CRM data over from our previous software to this one." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208) FrR Fka runo R. Manager > "It helps us keep track of customers, follow up, and organize our work better." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) ML Mark L. VP, Sales > "Too many sales and marketing emails until I turned that off in my preference center." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288) BN Bolortuya N. Business Operations Manager > "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935) Nicole J. Co-Founder > "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise to..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435) VR Verified Reviewer Head of International Division > "It is a fantastic product that helps our sales team to keep all the opportunities tracked, review the pipeline and improve..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996752) JM Jordano M. Técnico telecom > "I didn't like the phone call, we have to click many times to make just one call" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234) Babatunde O. SEO Marketer > "Apart from that we are able to add teamates which also makes smart collaboration possible." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847) JB Joel B. Administrative Secretary > "A couple of things make it difficult for me to use HubSpot Sales Hub." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) TH Trevor H. Logistics Sales Respresentative > "The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4837555) VR Verified Reviewer Director of Sales and Marketing > "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472) DH Daniel H. Community Marketing Specialist > "Sales Hub integrates effortlessly with our outbound enablement tech." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615) SS Steven S. Managing Member > "Barrage of recommendations to upsell can be distracting from actual use of the product." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352) TS Theresa S. Senior Account Executive > "Best are the functions Sequences, Snippets and Task Management" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660) Juan M. Growth Marketer > "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578) LB Lindsey B. Relationship Director > "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682) VR Verified Reviewer Consultant > "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907) AG Annie G. Marketing Manager > "It has a lot of features and opportunities for both sales and marketing teams" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489) OS Oliver S. Commercial Director > "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030) WO William O. BDR > "It's simple and powerful. If you want to use it in a basic CRM way, it can do that." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296) SG Sofia G. Recruitment consultant > "for someone who may not be good with systems it could have been quite difficult for someone to use." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857) Brandon E. Sales Specialist > "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660) AD Alioune D. CEO > "It's a bit expensive for my taste, he thought about reviewing the price" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769) CI Christine I. Business Intelligence Analyst > "It has extensive lead scoring capabilities that help us to identify and focus on promising leads." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) MP Marc P. Manager of Operations > "It integrates in multiple forms with our current tools, like our ecommere websites." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4817425) NM Nessim M. Head of Marketing > "Design outdated" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781) CI Christine I. Business Intelligence Analyst > "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) FrR Fka runo R. Manager > "The reporting is useful too, though there’s a bit of a learning curve." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) KM Kristen M. Hubspot Admin > "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865) CI Christine I. Business Intelligence Analyst > "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "For me the customer service and big cost for paid options is a HUGE drawback." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) DG Daniela G. Founder > "Very good product that offers interesting features in the free version." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384) PM Patrick M. Senior Enterprise Account Executive > "They know this, and it's their way of forcing you to purchase a more expensive version of their software." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) DMC Dawn-Marie C. Tradeshow Sales Management > "Following the lead progression is simplified and intuitive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706) AB Audrey B. Marketing strategy manager > "it is quite expensive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022) MH Matthew H. Owner > "The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3577940) KM Kristen M. Hubspot Admin > "There are some key things that are missing that Hubspot seems completely uninterested in fixing." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865) Kyle M. Account-Based Marketing Manager > "Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3534159) PM Patrick M. Senior Enterprise Account Executive > "Otherwise, it gets lost in the activity feed for that client." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) Brittney B. Account Manager > "They had some great reporting features too." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569) Kristi A. PR & Marketing Manager > "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226) Brittney B. Account Manager > "There are support tools out there and there is so much you can do." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569) PM Patrick M. Senior Enterprise Account Executive > "There's no way to track that message." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) [View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) ## User interface [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) 4.48 (17,599) 4.54 (498) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Mailchimp 29/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/110228/MailChimp/#features) HubSpot Sales Hub Top features 30/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features) ### Recognition Mailchimp is recognized as a top-rated tool in 4 Capterra Shortlist reports HubSpot Sales Hub is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Mailchimp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HubSpot Sales Hub Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailchimp - By Intuit - Located in United States - Founded in 1983 HubSpot Sales Hub - By HubSpot - Located in United States - Founded in 2012 ## Popular Comparisons [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) $13/month Price $9/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-132996/MailChimp-vs-brevo) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $15/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-214215/Salesforce-vs-HubSpot-SalesHub) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $13/month Price $15/month 4.4 Features 4.5 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-110228/ActiveCampaign-vs-MailChimp) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $15/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-214215/HubSpot-CRM-vs-HubSpot-SalesHub) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/) $13/month Price $10/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-136603/MailChimp-vs-MailerLite) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $15/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-214215/Zoho-CRM-vs-HubSpot-SalesHub) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,922)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $13/month Price $12/month 4.4 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-110228/Constant-Contact-vs-MailChimp) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $15/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-214215/Bigin-by-Zoho-CRM-vs-HubSpot-SalesHub) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/) $13/month Price $17/month 4.4 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110228-198994/MailChimp-vs-Systeme) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $15/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-214215/Dynamics-365-vs-HubSpot-SalesHub) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) vs [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,228)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) $13/month Price $15/month 4.4 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110228-171840/MailChimp-vs-HubSpot-Marketing) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $15/month Price $14.99/month 4.4 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178819-214215/EngageBay-Marketing-vs-HubSpot-SalesHub)