# Compare Mailchimp vs SurveyMonkey 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mailchimp and SurveyMonkey based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110228-253516/MailChimp-vs-SurveyMonkey

---

# Mailchimp vs SurveyMonkey Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MailchimpSurveyMonkey2/4 selected

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

[## Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Starting Price

$13.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [17,643 reviews](#user-reviews)

Positive

16,146

Neutral

1,217

Negative

280

[## SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [10,475 reviews](#user-reviews)

Positive

9,838

Neutral

497

Negative

140

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 9,368 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

NA

Survey Builder

4.5

Anonymous Feedback

NA

Data Security

NA

84%Fit

High performer

Feature ratings

Multiple Question Types

4.8

Customizable Questions

4.6

Survey Builder

4.6

Anonymous Feedback

4.7

Data Security

4.6

User satisfaction

User satisfaction

4.5

User reviews[17,643](https://www.capterra.com/p/110228/MailChimp/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.2

User satisfaction

4.6

User reviews[10,475](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$13Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform.

Best for

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

## User reviews

Pros & cons

VR

Verified Reviewer

Operator

> "It’s a great option for businesses and individuals looking to manage marketing campaigns efficiently without needing advanced technical skills. While pricing can increase as your audience grows and..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7151161)

AF

Avery F.

Artist and Tour Manager

> "The worst part is that Mailchimp includes unsubscribed or inactive contacts in the billing, forcing me to do a recurring and tedious manual cleanup to avoid paying for empty space."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7163614)

RP

Ralph P.

Associate

> "The templates, automation features, and reporting tools make it efficient to communicate with audiences and track engagement. While there can occasionally be a learning curve with some advanced..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7163947)

BS

Brandi S.

Marketing Coordinator

> "Multiple test phone numbers texted the assigned keyword, but the entries did not reliably show in the dashboard, did not appear in the queue, and did not receive the automated SMS response."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7169687)

VR

Verified Reviewer

Marketing Manager

> "It gives you everything you need in one place, from email marketing and automation to segmentation, landing pages, and reporting, which makes it a very complete platform for serious marketing work."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7129909)

AH

Amir H.

E-Commerce Manager

> "The high-intensity pricing structures are not so good in terms of value when our customer base is increasing and customer service is virtually useless when you fall into their rigid spam filtering..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742)

RS

Radha S.

Legal Assistant

> "The drag‑and‑drop editor, pre‑designed templates, and clear workflows make day‑to‑day email marketing straightforward, even without extensive technical or design experience."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771)

Patrick S.

Corporate Finance

> "There are WP integration security issues that have come up by my hosting provider. While I keep all my software up-to-date, I have to keep scanning/repair software running in the background at all..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7105481)

AH

Amir H.

E-Commerce Manager

> "The convenience in the area of the drag-and-drop user interface is impressive that our marketing and sales team can create beautiful promotional products emails with ease and in a short period of time,..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742)

Andrew M.

Owner

> "Mailchimp has recently got bloated, still mostly known for emails, but offers plenty of other things such as landing pages, ads etc, so emails get lost in the bloat"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7156372)

Elton Takudzwa N.

Website Owner

> "The layout is clean and well-organized, allowing users to quickly find key features such as campaign creation, audience management, and analytics."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7140257)

MD

Max D.

Head of sales

> "Some of my ip data tracking doesn’t seem accurate for us and means we are unsure on the more precise details by country lalevel of our audience"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7162379)

AD

Alexandre D.

Secretary General

> "The contact management capabilities enable me to segment our customer base exactingly, which is critical in terms of personalizing the updates on our IT services."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7175902)

KF

Krista F.

Operations Manager

> "What I least like about mailchimp is that I cannot resend email to non-openers if i use the multiple subject line feature."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7142253)

MP

Maksim P.

Business Owner

> "What I like most about about Mailchimp is the convenience of being able to send a mass text or email to all my customers, notifying them about my new batch of products and reminding them to place a bid."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7122403)

PG

Paula G.

Director

> "I don't always think to look for un-subscriptions in the email summary and then I go send another email to the same list, so the people who unsubscribed are not included moving forward and it may take..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7138371)

Palash R.

Graphic designer

> "The platform also offers detailed audience segmentation and clear analytics, which are essential for tracking open rates and boosting campaign performance efficiently."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7156702)

BR

Bradley R.

IT Director

> "It’s a solid platform for straightforward email marketing, but once you start needing deeper customization or more advanced workflows, it may not keep up as well as some alternatives."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7144180)

CB

Christine B.

Marketing Manager

> "I also appreciated the variety of templates and the built-in analytics, which make it simple to track performance and optimize campaigns. While the platform can be quite expensive compared to..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139562)

KA

Khyan A.

Senior Business Development Representative

> "List management and audience segmentation can become confusing as the database scales, particularly when multiple teams are working in the platform."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7152870)

VR

Verified Reviewer

Compliance Manager

> "Content optimizer, I also love the "Creative Assistant," which automatically pulls your brand colors and logos from your website to build designs for you"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7133039)

BS

Brandi S.

Marketing Coordinator

> "Another said contacts needed to already be in the audience before texting the keyword, which defeats the entire purpose of a text-to-join keyword campaign."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7169687)

RS

Radha S.

Legal Assistant

> "Creating email campaigns is straightforward, with clear workflows, drag‑and‑drop templates, and helpful prompts that make it accessible even for beginners."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771)

BS

Brandi S.

Marketing Coordinator

> "Attachments I tried to send by email were apparently redacted by their system, which meant I was being asked to provide proof and documentation but was not given a working way to do so."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7169687)

AF

Avery F.

Artist and Tour Manager

> "My emails look professional, which inspires trust, and segmenting my lists allows me to better understand my audience so I can send the right message at the right time."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7163614)

VR

Verified Reviewer

Compliance Manager

> "price increase quickly, also the transition from a simple email tool to a full CRM has made the navigation slightly cluttered and more complex than it used to be."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7133039)

AB

Alexis B.

Cultural Director Of Cinema And Live Performance

> "I'm delighted to use Mailchimp as it provides powerful templates and polished drag and drop editor that helps to design well looking emails without needing a design team."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7178412)

NN

Nicholas N.

Quality Assurance Manager

> "Spam filtering at times flags critical messages particularly for first contact hence forgetting to check spam may result in loss of business"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7142553)

ZR

Zane R.

Office Coordinator

> "The drag-and-drop builder makes it easy to create professional-looking campaigns quickly and makes it very efficient to create newsletters and event promotions."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7095215)

VR

Verified Reviewer

Public Relations Manager

> "The free plan is limited and the pricing for features can get expensive fast, though it is robust. While the interface is easy-to-use, it can sometimes be overwhelming visually or look cluttered."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7158773)

Kazi A.

Social Media Executive

> "It was the perfect tool to help me launch my small business marketing campaigns, and it integrates seamlessly with my website."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7104781)

RS

Radha S.

Legal Assistant

> "Additionally, the interface, while beginner‑friendly, can sometimes feel crowded or unintuitive when managing multiple campaigns, audiences, or settings."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771)

MD

Marilyn D.

Agent

> "While pricing can become expensive as subscriber lists grow, the range of features, integrations, and reliable email delivery make it a worthwhile investment for many businesses."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7165588)

JR

Jeff R.

Project Manager

> "While creating templates I did get stuck a few times and had to reach out to customer service where i was met with slower than desired response times."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7161328)

TF

Terrance F.

Business and Financial Officer

> "I love the comprehensive ability to design and distribute newsletters and emails to our subscribers while also managing and maintaining our subscriber database all in the Mailchimp platform."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850967)

JS

Jake S.

Founder and CEO

> "I also found it a little opaque - sometimes I would import new subscribers, having archived enough to be under the 10k threshold, but then face top up charges for reasons I never fully understood (it..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018)

SC

Stacy C.

Development Director

> "For small nonprofits, Mailchimp works well because it is designed for simple email newsletters, announcements, and community updates rather than ecommerce marketing."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7109504)

AD

Alexandre D.

Secretary General

> "I have also observed that response times of the customer support vary, which can be a hassle when there is a time-sensitive issue to address."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7175902)

Imanol Alfonso P.

CTO

> "It makes designing emails and automations quick and easy, has robust analytics and segmentation tools, and integrates smoothly with other platforms."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7034428)

CB

Christine B.

Marketing Manager

> "Additionally, certain automations and reporting features aren’t as flexible as they could be compared to more specialized platforms."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139562)

RP

Ralph P.

Associate

> "The templates, automation tools, and reporting features help streamline the entire email marketing process."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7163947)

KA

Khyan A.

Senior Business Development Representative

> "There are also some limitations around deeper automation and reporting compared to more enterprise-focused marketing platforms."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7152870)

RB

Regina B.

Owner

> "What I like most about Mailchimp is how beginner-friendly the platform is, especially for small businesses and entrepreneurs who need professional email marketing tools without a steep learning curve."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7084901)

Samuel A.

Digital marketing manager

> "While importing files, you have it follow a format of names and email, it does not allow for a flexible contact type of email only and it's become costly when you have a larger email database to manage"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6653707)

AA

Amanda A.

Operations Manager

> "It offers value for small teams or organizations that need an all-in-one marketing platform that isn't too expensive for the features it provides."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7114133)

BS

Brandi S.

Marketing Coordinator

> "Based on this experience, I would be very cautious about relying on Mailchimp for SMS keyword campaigns or any time-sensitive marketing automation."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7169687)

PG

Patricia G.

Customer Service Lead

> "It helps us to keep a professional image without having to hire a dedicated designer, though the part of contact management needs constant cleanup."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7076467)

BR

Beckie R.

Owner

> "Additionally, even though you might have a perfectly scrubbed mailing list that you obtained over years personally via a dedicated website, after completing hours and perhaps days of work building..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6763114)

MW

Michelle W.

Executive Director

> "Mailchimp has an easy-to-use interface, automations, and excellent analytics that help our nonprofit send targeted campaigns and manage data effectively."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6864417)

RS

Radha S.

Legal Assistant

> "I also found some limitations in design flexibility and automation depth unless you upgrade to higher‑tier plans."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771)

VR

Verified Reviewer

Public Relations Manager

> "I like the features it has to integrate images and text boxes within emails to make them look professional/branded."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7158773)

VR

Verified Reviewer

Digital Marketer

> "Segmenting emails by audience is a bit difficult in the platform and had a steep learning curve."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7090146)

LB

Lindsay B.

Social Media Manager

> "I also used Mailchimp few times as Forms builder, it’s great when intraget to capaign and get more reports than I can without it"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7097938)

TR

Tanya R.

Creative Director

> "The free plan doesn't offer automations which is annoying if you're trying to set up delivery of a free ebook or other incentive. Once you move on to the paid plan, segmenting the audience is clunky -..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6632076)

VC

Valerie C.

Marketing Manager

> "You also have the ability to customize templates, which can help with branding even more."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139383)

Octavia T.

Graphic Designer

> "There is a learning curve with mailchimp that might hinder a person's initial integration of it into their team or personal business."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7159719)

AD

Alexandre D.

Secretary General

> "It is comprehensive on the basics of marketing and communication with clientele, and its analytics enable us to remain informed."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7175902)

VB

Violet B.

Artist Representative

> "I dislike that the platform itself is not as user friendly as I would like it to be and there are too many options that look too similar within their templates."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7137394)

PN

Poerwestri N.

Travel Manager

> "Mailchimp's interface is basic enough for campaign landing page creation, and interaction with customer data and list segmentation is easy for me."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6869896)

Suresh K.

Senior Business Executive

> "It gets a bit pricey as the number of contacts in your account increases and you are restricted in getting some good features as you are required to upgrade to a higher plan."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7053342)

KA

Khyan A.

Senior Business Development Representative

> "Team collaboration is also solid because marketing content, campaigns, and reporting can all sit centrally rather than being spread across multiple systems."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7152870)

BS

Brandi S.

Marketing Coordinator

> "Instead of resolving the issue or refunding us for a product that was not working, Mailchimp offered pausing the account as an alternative."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7169687)

EAJ

Esami Allan J.

Web Developer

> "Mailchimp most important functionality is its automation feature,which saves time and ensure audience get the right message at the right time."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6860165)

HB

Holly B.

Professional recruiter

> "If you use a free email account then it will not deliver the email campaigns properly."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118249)

Elton Takudzwa N.

Website Owner

> "Mailchimp has been a valuable addition to my website particularly in helping me capture email leads and convert them into sales."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7140257)

JC

Jeff C.

Marketing Director

> "Compared to some other similar softwares we've used at our hospitality group, the pricing made some jumps over the years that was a little frustrating."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123470)

Jennifer H.

Accounts Receivable

> "The interface is clean, the email builder is intuitive, and creating campaigns or basic automations doesn’t require much technical effort."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7134588)

VR

Verified Reviewer

Operator

> "I also found that navigating some settings and audience management features was not always as intuitive as expected"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7151161)

BY

Brian Y.

Visa Consulting Specialist

> "Mailchimp has assisted me in sending organized updates and information emails and my communication with visa clients has become more balanced and professional."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7069016)

JC

James C.

Customer Success Manager

> "Some of newsletter/email templates are too rigid in their design, and if I want to create something truly unique, I have to resort to custom/blank creation forms in order to achieve the goal I want."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6762810)

Emmanuel K.

Sr. Business Administrator

> "It's a great tool to use for emails where many things can be customized and a good way to keep track and have great functional capabilities."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118272)

RS

Radha S.

Legal Assistant

> "Overall, while Mailchimp is powerful and easy to start with, cost escalation and feature restrictions can be frustrating as your marketing needs become more advanced."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771)

SE

Sawyer E.

Recruiter

> "Mailchimp helped me to streamline my email campaign and helped me to decrease the amount of time needed to do this task."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7130023)

KA

Khyan A.

Senior Business Development Representative

> "I can’t comment too deeply on value for money since I’m not directly involved in the commercial side, and I haven’t needed customer support due to not experiencing any major issues personally."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7152870)

WV

Will V.

Conference Coordinator

> "Mailchimp offers a great way to market our conferences, from registration dates to sponsorship opportunities."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7081708)

MP

Marissa P.

executive director

> "It's challenging as a small org to be able to afford the paid subscription when and can't send newsletters to everyone that gives you their email."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795)

FO

Feraud O.

Owner

> "The cost and free trail period are great. If you have a startup or are new to email marketing you can use Mailchimp to build a small audience list with for free and see how email marketing is before..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6859783)

Krista G.

VP

> "We had trouble with our emails going to our customer's spam folders."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7149286)

Palash R.

Graphic designer

> "What I like most about Mailchimp is its user-friendly drag-and-drop email builder and robust automation capabilities."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7156702)

Crystal A.

Freelance Writer

> "I made this decision because of the overall cost that is associated with the product and I was not able to get a free version of this product."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7177355)

[View Reviews](https://www.capterra.com/p/110228/MailChimp/reviews/)

IL

Ilaria L.

Assistant Reservations Manager

> "SurveyMonkey is a good platform if the company uses it as a basic survey tool for employees surveys. If you require more in dept information, be ready to be charged a..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078850)

VR

Verified Reviewer

Founder

> "As an owner watching every line item, I felt the cost constantly, and the way useful features are parceled out across tiers left me feeling like I was always one..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

Meshv P.

Salesforce Developer

> "The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244)

CF

Cody F.

Principal Software Engineer

> "The reporting dashboards are so confusing. When you click into individual questions to check the skip conditions it takes literally forever to load and it lags so bad..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7154570)

SP

Sonu P.

Systems Analyst

> "The interface is clean, and creating surveys does not require technical skills. While the cost may be higher for premium features, the overall value for money is..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

VR

Verified Reviewer

Founder

> "Next to the more modern, conversational survey tools, the respondent experience is functional but not exciting — fine for B2B, less so if you're trying to make a..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

PA

Portia A.

Nurse

> "The interface is simple to navigate, and the reporting tools make it easy to understand responses. While some advanced features require a subscription, the platform..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7168744)

Dre' H.

Senior Educator Support Specialist

> "It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet format."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

SP

Sonu P.

Systems Analyst

> "The platform also offers good templates and reporting tools that help improve team and employee engagement through regular feedback collection."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

DK

Dawn K.

Director of Human Relations

> "The customization is a bit limited in terms of fonts, etc but that's not very important to me."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey enabled us to collect and analyze genuine tour feedback in real time, hence enabling simple upgrading of our services and products."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

JH

Jenny H.

Communications Director

> "The major downside is the cost and you cannot share passwords, each team member has to have their own account."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7152655)

SL

Shannon L.

Executive Assistant

> "The options for displaying survey results have allowed us to create easy summaries that aid in decision-making, employee reviews, and policy-changes."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574)

KC

Kenneth C.

Vice President

> "I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

DM

DeAnna M.

Managing Director

> "The two things I liked most about Survey Monkey was the ability for people to answer surveys anonymously and the compilation of the results afterwards that I could..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044584)

JF

Jennifer F.

Marketing Lead

> "Unable to embed surveys directly into an email, it always redirects people to their website."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey simplifies creating and customizing surveys so I can receive in-depth feedback from our tour clients as frequently as I would like."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

Amanda C.

Young Professionals Chairperson

> "Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104984)

BK

Blerta K.

Language Instructor

> "It is so easy to create professional surveys on the platform that are friendly to the students and we are able to collect genuine information on our teaching..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7112830)

KC

Kenneth C.

Vice President

> "Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

VR

Verified Reviewer

Founder

> "My completion rates were noticeably better than the home-grown forms I'd cobbled together before, which matters when you're trying to squeeze signal out of a small..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

CB

Chelsea B.

Preop PACU RN

> "There is no go back button on response pages which can be bad if I want to change an answer."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

SP

Sonu P.

Systems Analyst

> "I especially liked the scheduling and automation features, which made it easier to send surveys at the right time and track responses efficiently."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

CB

Chelsea B.

Preop PACU RN

> "It always makes you attempt to sign in after using and creating an account which is not something I want to do."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

VR

Verified Reviewer

HR Manager

> "SurveyMonkey is a good tool to use for creating employee surveys and getting feedback and even doing anonymous surveys."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7091617)

MM

Mari M.

Comms Manager

> "Only able to have 3 devices access at once when I share the account so we always had to delete one or another each time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

Meshv P.

Salesforce Developer

> "SurveyMonkey make it super easy to create surveys using its ready made templates and pre-built questions."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244)

AB

Anna B.

Kinesiologist

> "The team and employee engagement is low when the link is sent out to be filled out."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7157937)

VR

Verified Reviewer

Software developer

> "Also drag-and-drop interface made adding questions to feel natural and pre built in templates saved me a ton of time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472)

Stacey W.

Accounting Manager

> "Unfortunately most of the office believes that the survey cannot be anonymous so they will not answer questions truthfully."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7175281)

KC

Kenneth C.

Vice President

> "This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

JB

Jenna B.

Asst Manager

> "On the basic or standard plan, you're limited in options, and it's a bit pricey as well."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7141895)

VR

Verified Reviewer

Software developer

> "The drag-and-drop builder, pre made templates, and logical questions flows made the whole process feel intuitive."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472)

Carlie R.

Owner

> "They're a few bugs in glitches on the site."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109172)

CP

Christina P.

Certified Nursing assistant

> "What I enjoyed and likes most about SurveyMonkey is being able to take surveys and be able to give honest feedback so consumers don't waste their money on something..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7040338)

VR

Verified Reviewer

Sr. Dir. Support and Operations

> "I also find it limiting that reminders can’t be easily set up through embedded surveys or URL-based links."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659)

DS

Dominic S.

operational manager

> "It’s a dependable platform for building surveys, collecting feedback, and reviewing results without stress."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7101165)

SR

Samuel R.

Program Director

> "Some of the more advanced reporting options are locked unless you upgrade to one of its pricier tiers, which may not be feasible for the nonprofit budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

VR

Verified Reviewer

Founder

> "SurveyMonkey is the kind of tool I never worried about — it just worked, every time, and that reliability is worth something when you're running a business and don't..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

SC

Sean C.

Marketer

> "It gets expensive when you need to use advanced features, and the reporting is complicated for a layperson."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046151)

CC

Chitranzan C.

Insurance Advisor

> "It is one of the greatest tools in the market that provides the best interface to receive responses for a survey and then provides accurate results based on user’s..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221)

CP

Carrie P.

Counselor

> "I have found that the cost of accessing advanced features can be a significant barrier, particularly for users on a tight budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6861762)

WB

Will B.

Short Course Manager

> "To improve I'd like to see greater AI integration and multiple choice of modes for contribution rather than just typed."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

RC

Ruby C.

MARKETER

> "On top of that, the free tier caps both the number of questions and total responses, leaving bigger surveys stranded."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

JF

Jennifer F.

Marketing Lead

> "Ease of use and flexibility with customizations, features are intuitive for create survey for leads, employees and many other groups for free."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

YL

Yi L.

Compositor

> "The results can't really be exported and integration is pretty limited, too many ads telling me to get the paid plan when i'm using the basic plan"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819750)

TZ

Tiffani Z.

Operations Manager

> "SurveyMonkey had a lot of great options for creating custom forms and surveys that I could easily link to my site or send via email."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6553608)

RD

Ruth D.

Designer

> "I think there should be a better design or configuration as I often get stuck."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7114319)

JM

Jaime M.

Regional Sales Manager

> "SurveyMonkey helps me in providing customers with further actions to address their feedback, changes that would take place and managing expectations in terms of..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6587819)

VR

Verified Reviewer

Research Student

> "Paid subscriptions are a bit expensive."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7123309)

NW

Nolan W.

Head of Sales

> "It allowed us to easily reach out and connect with our customers, and prospective customers and take a survey across multiple use cases or situations. Whether that..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6813822)

ML

Ming L.

Chief scientific officer

> "Free plan is limited and rather basic. Unless you are conducting surveys constantly, the monthly subscription may not be worthwhile."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6727715)

SV

Shameek V.

Director

> "The advanced logic features, diverse question types, and real-time analytics make it ideal for collecting and analyzing meaningful feedback. While the premium..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880)

EB

Erick B.

Director of design and research

> "It has some major challenges that we have been facing from time immemorial."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7169864)

DK

Dawn K.

Director of Human Relations

> "I've used Survey monkey for both personal and work purposes and have found it to be a quick and easy way to create a survey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

KC

Kaitlyn C.

HR Director

> "Collaborating with a large team was tricky without the Pro version, and sharing results wasn’t as smooth as Google Docs."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819262)

Ashley G.

HR Manager

> "SurveyMonkey is an excellent tool for creating surveys quickly and efficiently."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7153573)

IN

Inamari N.

Marketing Executive

> "Free plan is limited, and advanced features can be pricey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7014232)

BL

Brooke L.

Teacher

> "I used this software as a teacher to receive feedback from surveying my students and it was a very smooth process!"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7172237)

Priya B.

Advisor

> "Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6540490)

KC

Kenneth C.

Vice President

> "We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

Sam C.

Talent Partner

> "Interface can feel dated and slightly clunky"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7062868)

WB

Will B.

Short Course Manager

> "SurveyMonkey is a superb tool for collecting employee feeling, and feedback."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

Gavin L.

Account manager

> "Collaborative working can sometimes be a little bit clunky if you have multiple people working in the same form"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6503595)

AB

Ailton B.

Student

> "Positive ,I am deeply involved online with purchasing ,donating,writing in solo or team projects ,creating presentations for PowerPoint,etc..so I'm constantly looking..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6593219)

PD

Pat D.

Sr. Director

> "SurveyMonkey is sometimes not used often enough making it hard to justify the yearly cost to maintain"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6816437)

RC

Ruby C.

MARKETER

> "The site offers many question types, ready-made templates, and quick tweaks so each survey can fit a specific need."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

KM

Kyle M.

Roadside Network Administrator

> "It didn't always send when it said it sent, or sometimes would sent it two or three times which irritated customers"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6831867)

MM

Mari M.

Comms Manager

> "Overall it's supported us with employee engagement surveys and being able to break it down into different sections in order to understand the data more clearly."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

BL

Bill L.

Principal Head of Talent

> "It has limited free features and tends to have a lot of ads and makes it harder to use"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6646683)

GD

Gino D.

Sales Coordinator

> "It's a powerful and user-friendly tool for creating surveys, collecting feedback, and analyzing responses, some rooms for minor improvements that can do after..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6680805)

VR

Verified Reviewer

Admin

> "Complex surveys are going to cost a little more."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7069249)

Dre' H.

Senior Educator Support Specialist

> "I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

GD

Grace D.

Advocate/Facilities Associate

> "One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been processed..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4997090)

Harshul S.

Sr. Technical support engineer Network operations

> "The templates help a lot and most of the questions are already there, so I just drag things around and it works."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109853)

FD

Francois D.

General manager

> "Customer support hides behind their policy, offering no flexibility to come to an arrangment."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6618658)

VR

Verified Reviewer

Director of Instructional Technology

> "Survey monkey has an easy to use platform where surveys are easy to design publish and turn on and off and the data from them is at your finger tips and easy to..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7157723)

ML

Malachi L.

Director of African Leadership Programs

> "Export options are a little lacking in the free version."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6829192)

SR

Samuel R.

Program Director

> "It’s allowed us to measure the impact of our program and to collect candid feedback, which we leverage to make our training sessions better."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

ES

Ellie S.

Senior Marketing Campaigns Lead

> "The free plan is pretty limited and it's tough that they limit responses"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787654)

[View Reviews](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

## User interface

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

4.48 (17,643)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

4.57 (10,475)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Mailchimp

32/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/110228/MailChimp/#features)

SurveyMonkey

Top features

40/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/253516/SurveyMonkey/#features)

### Recognition

Mailchimp is recognized as a top-rated tool in 4 Capterra Shortlist reports

SurveyMonkey is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Mailchimp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurveyMonkey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mailchimp

-   By Intuit
-   Located in United States
-   Founded in 1983

SurveyMonkey

-   By Momentive
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/)

$13/month

Price

$9/month

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/110228-132996/MailChimp-vs-brevo)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

$30/month

Price

$35/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/201674-253516/Enquetes-Maken-vs-SurveyMonkey)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,565)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$13/month

Price

$15/month

4.4

Features

4.5

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-110228/ActiveCampaign-vs-MailChimp)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,479)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

$30/month

Price

$0

4.5

Features

4.4

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-253516/Google-Forms-vs-SurveyMonkey)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,318)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$13/month

Price

$12/month

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/110228-136603/MailChimp-vs-MailerLite)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$30/month

Price

$39/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-253516/JotForm-4-0-vs-SurveyMonkey)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$13/month

Price

$12/month

4.4

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-110228/Constant-Contact-vs-MailChimp)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

$30/month

Price

$39/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-253516/Typeform-vs-SurveyMonkey)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.82 (2,128)](https://www.capterra.com/p/198994/Systeme/reviews/)

$13/month

Price

$17/month

4.4

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/110228-198994/MailChimp-vs-Systeme)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[Survicate](https://www.capterra.com/p/132914/Survicate/)[4.63 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

$30/month

Price

$0

4.5

Features

4.3

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/132914-253516/Survicate-vs-SurveyMonkey)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

vs

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,243)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

$13/month

Price

$15/month

4.4

Features

4.4

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110228-171840/MailChimp-vs-HubSpot-Marketing)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (965)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

$30/month

Price

$19/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156752-253516/SurveyLegend-vs-SurveyMonkey)