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Sole practitioners to large multi-location clinics, including psychologists, physical therapists, speech pathologists, podiatrists, massage therapists, chiropractors, & other allied health professions
Mental health practices, including solo practitioners and group practices
Very happy with this product, the ease associated with using it, and the great technical support offered.
However, it does remain a very restrictive platform with multiple irritating imperfections.
The thought behind making this work for many different types of workplaces is outstanding, and the functions that it is capable of is brilliant.
Some lack of customisability (e.g. for session packs etc.). Lack of editing options for clinical notes (e.g. bold, underlining, bullet points etc.).
I found the package super easy and user friendly with loads of great features. I have recommended the program to another practice who have also started using it.
They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business).
Easy to manage appointments, love the reminders and flexibilty. Great system for all the team to use and will improve our record keeping.
It could mean I end up with 20 min gaps which is a waste of time as can’t offer 20 min sessions. I would prefer to fix the appointment slots.
Overall this is a great product and if up to me I would purchase it. Otherwise, I'm glad they did and do recommend it.
They migrated us from 1.0 and screwed up our finacials. None of our copays or insurance's information transferred properly.
I think the updated TA is great and there are a lot of new great features. I like the ability to do more online forms and the ease of use has increased.
The loss to my business is nowhere equivalent to what they "make-up" in a measly small refund of a few bucks.
The software is feature rich and reliable. The price is also very competitive for the rich feature set.
After a year I still do not have invoices with my letterhead and we cannot submit secondary claims electronically. Also, there is no phone app for my therapists.
I am very excited for the update which I found very user friendly and much more efficient from a business standpoint. I really liked the look of the dashboard.
It's really too bad because I feel Therapy Appointment was a leader in the industry and if they could get the problems figured out could still be a leader. I hope it's not too late.
Prioritize real-user-identified key features according to your needs to find your best fit.
Zanda (formerly Power Diary)
Top FeaturesTherapyAppointment
Zanda (formerly Power Diary)
TherapyAppointment
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