Capterra Logo
Helping businesses choose better software since 1999

TherapyAppointment vs OnCall Health: Which is a better fit?

Updated on February 2nd, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 2,984 reviews from Mental Health users.
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
3.0
Therapy Notes
3.0
Charting
2.8
EMR/EHR
2.9
Appointment Scheduling
3.0
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
5.0
Therapy Notes
--
Charting
2.7
EMR/EHR
5.0
Appointment Scheduling
4.0
User satisfaction
4.1
User reviews109
Ease of use
4.1
Functionality
3.8
Value for money
4.1
Customer support
4.3
4.1
User reviews129
Ease of use
4.1
Functionality
3.9
Value for money
3.9
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Mental health practices, including solo practitioners and group practices

Qualifacts OnCall Virtual Care is designed for behavioral health and health and human services agencies.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-8eeb28d9-e82e-4cb1-958c-08d9885c4429
Renata Z
Naturopathic Doctor
4.0

Renata Z.: Hi. I'm Renata. I'm a naturopathic doctor. I give OnCall a four I five stars. For more reviews like this, click down below. When I was looking for an online software to use with my patients, I needed something that was secure and affordable. Initially, I considered using Zoom. However, the issue with Zoom is that to have the HIPAA compliant version, it was very, very expensive for me, and it didn't make sense for my practice. OnCall was a much more affordable version, which still gave me that HIPAA compliance, which allows me to have the safety and confidentiality for my patients, and it made it a lot easier to use than something like Zoom. OnCall was a really great platform that was functional, accessible, user friendly, and made things really simple for me, which was really useful, because at the time when COVID hit and my practice shifted to online, I needed something that was really easy. OnCall was a really easy platform form for me to integrate. It made things really easy when it came to scheduling and sending patients the links to sign up, and it was really seamless to use it alongside my charting platform. For all healthcare practitioners who are considering a virtual platform to use with patients, I would recommend searching OnCall, looking into it, and if you have questions, reaching out to their customer service, because I felt like their customer service team was really excellent at answering questions. They were really communicative, and really fast at responding to issues or inquiries that I had. And I feel like that made my decision process a lot more are seamless and personable.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
183600 video thumbnail}
1 Video
No screenshots provided by vendor
183600
2 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

TherapyAppointment

14/33
  • API
  • Customizable Reports
  • Electronic Payments
  • Employee Management
  • E-Prescribing
  • For Group Therapy
  • For Substance Abuse Therapy
  • Invoice Management
  • Lab Integration
  • Medication Management
  • Mobile Access
  • Outcome Assessment Tools
  • Patient Portal
  • Reporting & Statistics
  • Role-Based Permissions
  • Secure Messaging
  • Teletherapy
  • Template Management
  • Workflow Management
  • Activity Dashboard
  • Appointment Scheduling
  • Calendar Management
  • Charting
  • Claims Management
  • Confirmations/Reminders
  • Document Management
  • Electronic Signature
  • EMR/EHR
  • HIPAA Compliant
  • Initial Assessments
  • Medical Billing
  • Therapy Notes
  • Treatment Planning
See All features
Hide Mental Health Software Features -

OnCall Health

Top Features
25/33
Show Mental Health Software Features +

TherapyAppointment

--

TherapyAppointment
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
OnCall Health
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TherapyAppointment
  • By Psych Select Software
  • Located in United States
  • Founded in 2007
OnCall Health
  • By Qualifacts
  • Located in United States
  • Founded in 2000
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: