# Compare Calabrio ONE vs Kixie PowerCall 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Calabrio ONE and Kixie PowerCall based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110588-135636/Calabrio-One-Suite-vs-Kixie-PowerCall

---

# Calabrio ONE vs Kixie PowerCall Features and Cost Comparison

Last updated May 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Calabrio ONEKixie PowerCall2/4 selected

[Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/)[4.5 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/)

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

[## Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/)[4.5 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/)

Starting Price

$295.00one time

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [263 reviews](#user-reviews)

Positive

239

Neutral

15

Negative

9

[## Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [294 reviews](#user-reviews)

Positive

268

Neutral

12

Negative

14

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,840 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Call Center Management

NA

Dashboard

NA

Call Logging

NA

Call Recording

4.7

Call Tracking

5.0

83%Fit

High performer

Feature ratings

Call Center Management

4.7

Dashboard

4.5

Call Logging

4.8

Call Recording

4.8

Call Tracking

4.8

User satisfaction

User satisfaction

4.5

User reviews[263](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.4

Customer support

4.5

User satisfaction

4.6

User reviews[294](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$295Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Built to take full advantage of agile cloud-based platforms, Calabrio ONE is easy to use and provides the insights you need to improve customer and agent experience in your contact center.

Best for

CRM users, Account Executives, SDR/BDRs, Inside sales teams, Enterprise sales teams, sales managers, sales reps

## User reviews

Pros & cons

SV

Spencer V.

Business Service Center Agent

> "I like that it allows me to edit the times I go on my breaks and that I can schedule time off in advance."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6258317)

HA

Hassan A.

Customer service leader

> "you could encounter limitations if you have very specific scheduling or reporting needs, or face challenges..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6827280)

VR

Verified Reviewer

Salesforce Functional Consultant

> "I like how simple and User-friendly the interface is, with flexibility in customization and scalability , and..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___4888066)

LA

Lisandra A.

Retention Agent

> "I wish calabrio would show your estimated vacation times hours for the anticipated time frame rather then just..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310455)

KK

Kaylee K.

Digital Branch Officer

> "You can have control of your own schedule, easy to request time off and I like the automated system so you know..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310301)

Rakshith R.

Customer Service Representative

> "The system crashes when there is huge work load. As there was a lot of calls and the adherence was not accurate..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309338)

GW

Grace W.

Claims Status Representative

> "Having the weekly schedule and reports in one location with one login and one application is necessary and..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310669)

GW

Grace W.

Claims Status Representative

> "From a production standpoint, it lacks the ability to provide real-time updates and that is crucial."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310669)

KG

Katie G.

Retention

> "What I like most about Calabrio ONE is the Grant Bot who helps us figure out and schedule extra time or to take..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309890)

VD

Vincent D.

Customer service and retention specialist

> "I do not like that the system can be a little rigid in regard to swapping schedules or adjusting times for breaks."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309778)

BD

Brittany D.

Retention Specialist

> "I like that you are in control of your own schedule, and if a day off is needed, it automatically approves or..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310453)

JAZ

John Anthony Z.

Customer Care

> "What I didn't like with Calabrio is the updates, something it is having, but this is very understandable since it..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6104360)

RB

RAJAT B.

CUSTOMER CARE EXECUTIVE

> "THE BEST TRACKER OF THE SCHEDULE ADHERENCE BECAUSE IT PROVIDES THE EXACT INFORMATION THAT IS SUITABLE FOR..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309706)

AM

Alelie M.

Risk investigator

> "if the internet connection is slow the app will give you an error"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6249962)

PE

Patricia E.

Social Services Program Supervisor

> "We did have to manually enter a lot of information, which was time consuming, but that doesn't change how much I..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6201614)

JH

Janelle H.

Client Success Specialist

> "quick rejections for PTO. When you trade schedule with coworker cant switch it back"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310097)

VD

Vincent D.

Customer service and retention specialist

> "Ease of changing my schedule around and the ability to look far in advance to see future schedules."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309778)

CZ

Carmelo Z.

Medical Interpreter

> "Sometimes when trying the app on the phone it takes too long to load."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310303)

HM

Hlengiwe M.

Customer Sales Specialists

> "There is also a system where we can apply for annual leave which is very helpful."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309873)

AZ

Antoinette Z.

Customer Service Rep

> "Not being able to change the time to my time zone"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310471)

CM

Christian M.

Workforce Coordinator

> "I love being able to utilize application management copying schedules, monitor agent views, and the efficiency..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___3775557)

EB

Emily B.

Customer service representative

> "Sometimes I don't get notifications about my breaks."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309463)

LD

Laura D.

Customer Service representative

> "Helps me and my co-workers to follow our breaks & Lunches. "

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309584)

JL

James L.

Sales support advisor

> "The formatting on the product isn't the nicest to look at aesthetically"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6256290)

PE

Patricia E.

Social Services Program Supervisor

> "Making any change in Calabrio is easy. And you can't beat their customer service. If you have a problem, they..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6201614)

TT

Tamsyn T.

call handler

> "not being able to see the availability for time off"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6242634)

PP

Pololani P.

Student Services Associate

> "I also like that it shows average handle time, average talk time, ready time, average after call work and..."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___4500702)

IK

Irene K.

Video Interpreter

> "I am unable to cancel a request within 7 days."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310429)

GR

Gabe R.

MOSC

> "What i like the most about the Calabrio ONE program is the time keeping capabilities."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6259073)

GD

Guilherme D.

Sales Associate

> "How sometines it takes so long to go from pending to approve or denied."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309753)

LC

Lashaun C.

Excursion Specialist

> "Great in switching shift requests and adding preferences"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310414)

MD

Mandisa D.

Advisor

> "when its down, you cannot access anything on it."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309552)

ZM

Zanele M.

Tech Support

> "Makes it easy to log in to it and informs of time frame while working"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310275)

MA

Mary A.

Multimedia Customer Service Agent

> "The set-up can be a bit hard to maneuver."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309634)

MM

Matthew M.

Customer Care

> "Accurate break times posted daily and easy of making requests for time off."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309652)

HC

Heather C.

Customer Service Rep

> "It's very inconvenient and if I had my own company, I would never use Calabrio"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309866)

BD

Beatriz D.

Expert Em Interação

> "I liked the ability to change days and times quickly"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310687)

DH

DYLAN H.

VIRTUAL BANKER

> "NOT FULLY INTEGRATED"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309358)

VR

Verified Reviewer

VRI Medical interpreter

> "It has the hability to set overtime very easy and it shows the likely to be accepted."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___5100454)

RS

Rabya S.

Medical Interpreter

> "Lack of privacy."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309951)

RO

Ranessa O.

Quality Assurance Specialist

> "Calabrio ONE is easy to use and has a lot of features outside of call recording."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___4826296)

DH

DYLAN H.

VIRTUAL BANKER

> "NOT EVERY OPTION WORKS"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309358)

SM

Sadia M.

Debt Resolution Specialist

> "Very intuitive design and functional features that make daily use simple."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310172)

MK

Marium K.

Customer Service and Operations Trainer

> "It can hard to read and understand how to use and find everything if you do not train your representatives on it...."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___2336251)

Nick J.

Customer Service Representative

> "With my call center job, this is the best scheduling system I have ever used, for sure!"

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6309566)

MA

Mohammed A.

System Administrator

> "sometimes, it stuck doesn't record audio, that time we need to restart the server."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___2195389)

YCC

Yen Chen C.

Interpreter

> "It is kind of easy to use for employee who always needs to check the schedule during work."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___6310348)

NB

Nick B.

Business Intelligence Analyst

> "Calabrio is VERY difficult to set up and implement."

[See full review](https://www.capterra.com/p/110588/Calabrio-One-Suite/#Capterra___3401686)

[View Reviews](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/)

Jordan V.

Sales

> "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7151412)

AL

Ariel L.

Director of Customer Support and Success

> "I remember Kixie being clunky with limited integrations."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031)

AP

Aleksandra P.

Data and research lead

> "Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774)

Jonah Rose L.

Marketing Specialist

> "bugs, glitches, and occasional outages, which can disrupt the workflow"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

DJ

Daniel J.

SDR

> "The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706588)

JC

John C.

manager

> "Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6788278)

DV

David V.

Sales Representative - Account Manager

> "The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

DV

David V.

Sales Representative - Account Manager

> "Some prospects seem see something about my call that looks like a sales call, and they still don't answer it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

Jonah Rose L.

Marketing Specialist

> "Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

Joseph C.

Insurance Broker

> "I even told them I would pay a fee to get out of the contract, but they would not allow it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521)

AP

Aleksandra P.

Data and research lead

> "It saves so much time because you don’t have to manually dial numbers, and you can make calls way faster."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774)

Joseph C.

Insurance Broker

> "I am in the first month of my 6 month contract, and they refused."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521)

WC

Wes C.

Appointment setter Closer

> "The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make Kixie..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6626639)

CT

Courtney T.

Inside Sales Manager

> "I would like to see the call filters work a little bit better - for example, when I want to filter an agents calls to only view..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4332637)

DV

David V.

Sales Representative - Account Manager

> "It is a significant technology improvement for the type of phone sales that my company does."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

LR

Leonardo R.

Business Development Rep.

> "Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into the..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

JF

Jose F.

Sr. SDR

> "Almost 0 issues with the software, and if there are, they have fast support to fix it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722155)

LR

Leonardo R.

Business Development Rep.

> "It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

AD

Aaron D.

V.P. of Sales

> "The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and wasn't..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722170)

PS

Peter S.

Lead Gen Sales Team

> "On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting in..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4494551)

Jonah Rose L.

Marketing Specialist

> "I can see a big improvement on the number of leads I generate!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

VR

Verified Reviewer

CEO

> "I find it unacceptable that they are unavailable on weekends."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6199269)

JJ

Jimi J.

BD

> "Local Presence is great and definitely increases pick up rates"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6724541)

AS

Amber S.

Paralegal

> "The only con is that you're unable to speak directly with helpdesk unless you go through a chat or email feature."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4514808)

HW

Hayley W.

Sales Rep

> "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages in..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767386)

KT

Keith T.

Sales

> "Sticky with VPN, had some issues with the connectivity after an upgrade to new VPN"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4440461)

BJ

Brooklyn J.

Sales

> "I love that Kixie gives me the ability to make calls and send/receive SMS messages from my desktop and my mobile device."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248)

EL

Evelyn L.

Operations Manager

> "Some features were missing, and the local presence is sharing a pool of numbers for all their clients, it is very often that it..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934)

MH

Mari H.

Office Manager

> "The benefit of tracking, recording, voicemail drop, and CRM integration, there are ALOT of pros with using Kixie!!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

MH

Mari H.

Office Manager

> "I do not like that there is not customer support number you can call at any time for support."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

KH

Kyle H.

Outreach Coordinator

> "Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817379)

NJ

Nalika J.

Software Tech/Appointment Setter

> "This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4031758)

VR

Verified Reviewer

RevOps Manager

> "It also allows to dial multiple numbers at the same time so clearing out a dialing outreach list is a breeze"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3750279)

BJ

Brooklyn J.

Sales

> "The phone app doesnt have the same functionality as the desktop does"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248)

EA

Enrico A.

Customer Service Manager

> "The software comes with great features as a call center"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317)

KS

Kevin S.

Operation Specialist

> "Some of the calls being made do not get recorded."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575622)

BS

Brad S.

Sales Support

> "This saves me time, generates more responses, and allows me to watch employee activities in greater detail"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3611156)

NG

Natalie G.

Treatment coordinator

> "sometimes you loose service or the call drops. But not a big deal."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3769106)

VR

Verified Reviewer

Account Executive

> "Click to call, Voicemail Drop, and automated documentation saves so much time and leads to more connections"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3798734)

SD

Sherri D.

Call Center Manager

> "not being able to intergrate with Lead Perfection"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4038304)

RG

Richard G.

President

> "We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767287)

SW

Sheryl W.

Operations Manager

> "Not responsive to building in new technology that is needed (hello? "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3677469)

MH

Mari H.

Office Manager

> "The wide range of options kixie provides cloud access, google chrome extension."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

VR

Verified Reviewer

Director of Business Development

> "It seems buggy...team has been complaining of a lot of downtime"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3676174)

GR

Gerard R.

Owner

> "I love the the ability to track and monitor employee calls and habits."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4459029)

CM

Carolyn M.

COO

> "We lost tens of thousands of dollars in business due to the malfunctioning phone system, and it damaged our company's..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171)

EA

Enrico A.

Customer Service Manager

> "It is affordable and makes sales ennoblement easy"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317)

VR

Verified Reviewer

Sales Operations

> "Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113)

DL

Dean L.

SDR

> "Integrates with Pipedrive perfectly, thus, making communication efforts via text and call faster!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3620057)

EL

Evelyn L.

Operations Manager

> "Good, but it didn't resolve what we were expecting, and we needed to come up with a fix to be able to click to dial from our..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934)

CR

Craig R.

Manager

> "A huge help at customizing and optimizing the tool to fit our specific needs."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3735172)

RP

Rachel P.

Sr. Sales Coordinator

> "There are daily software updates, which can be irritating, when I am trying to hit my outbound voicemail drop, there are..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2210689)

SS

Sarah S.

Senior Account Management

> "I do like how it easily integrates my CRM and works well in clarity and connectivity. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575582)

MW

Morgan W.

Director of Sales

> "Need to configure your internet to prioritize Kixie otherwise it might lag."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081532)

JB

Justin B.

TSE

> "Really like that it syncs w/SFDC, helps me better manage my time"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3786300)

KD

Kenny D.

Senior Digital Marketing Consultant

> "Too many updates Sometimes PowerCall goes down during updates"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081341)

ES

Erik S.

Business Development Coordinator

> "The ability to create VM drops is extremely helpful for our team."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3768857)

VR

Verified Reviewer

Sales

> "I was unable to merge calls, features were constantly not working."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___3512768)

MBT

Mary Beth T.

Director of Client Relations

> "Additionally, Kixie went out of its way to help me integrate its software with ClickUp."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817118)

KD

Kevin D.

Sales Enablement

> "The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist,..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2754978)

JP

Johnny P.

Senior Project Manager of Marketing and Sales

> "The ability to call leads at the click of a button has been great."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4418129)

VR

Verified Reviewer

Sales Operations

> "Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113)

MM

Manoj M.

Manager

> "It has really been amazing and gives complete satisfation with respect voice clairty and connectivity."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3727674)

VS

Vanessa S.

Account Manager

> "Using dial by directories doesn't usually work properly"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3172876)

MM

Mark M.

Business Development Manager

> "Connectivity to my browser and my database and its so easy to call or SMS Text."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4526702)

JB

Jason B.

General Manager

> "I added an additional user to my team, but was surprised that the software did not offer the functionality I was hoping for. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209)

CC

Chris C.

Owner

> "Power Dialer and connection boost are both awesome."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3781386)

CM

Carolyn M.

COO

> "It cost us many lost sales and damaged our reputation with potential customers."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171)

BC

Beth C.

Nurse

> "It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4563346)

DR

Douglas R.

Online Reputation Specialist

> "Sometimes when sending text messages from the Kixie app on my cell phone there is a lag, resulting in me sending the same..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2341506)

LR

Leonardo R.

Business Development Rep.

> "I think the best thing about Kixie to me would be how it records calls."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

DG

Doug G.

President

> "I wouldn't recommend anyone do business with this company that seems, either way, too busy to deal with its customers, or..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316)

RK

Ryan K.

Owner

> "We implemented Kixie and it is a very easy click to call, and if the prospect doesn't answer the phone we can easily leave a..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3378927)

DG

Doug G.

President

> "I have dealt with bad customer support however Kixie basically doesn't have one (from my experience)"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316)

AB

Arliegh B.

Co Founder

> "Kixie allows for a seamless process of making calls and tracking information."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3086606)

VR

Verified Reviewer

Founder

> "The Chrome extension was unstable, support only answer was to reinstall and restart the Browser."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2320346)

AH

Aldo H.

Technical Support Specialist II

> "Technical support team is always there to quickly respond to any IT issues/questions you may have"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4406863)

JB

Jason B.

General Manager

> "It's been really bad, I will not be renewing and I am unhappy with the customer service. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209)

ML

Michael L.

Sales Development Manager

> "Not only call volume but process improvement as well."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3777699)

DG

Doug G.

President

> "Their support is non existent and this is no exaggeration."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316)

[View Reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

## User interface

[Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/)

4.52 (263)

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)

4.65 (294)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

Calabrio ONE

31/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/110588/Calabrio-One-Suite/#features)

Kixie PowerCall

Top features

35/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/135636/Kixie-PowerCall/#features)

### Recognition

No recognitions have been awarded to Calabrio ONE

Kixie PowerCall is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Auto DialerSoftware (2023) 

### Deployment & support

Calabrio ONE

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Kixie PowerCall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Calabrio ONE

-   By Calabrio
-   Located in United States
-   Founded in 2007

Kixie PowerCall

-   By Kixie
-   Located in United States
-   Founded in 2013

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vs

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[View full comparison](https://www.capterra.com/compare/61368-135636/Salesforce-vs-Kixie-PowerCall)

[Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/)[4.52 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/)

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[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

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Contact vendor for pricing

Price

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4.6

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4.9

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Ease of Use

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[Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/)[4.52 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/)

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