ServiceM8 vs SortScape: Which is a better fit?

This has become a great asset which is promoted through my Company's profile and commitment to my existing and future clients.

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.

Overall the system has improved our job visibility and implementation has been a success. I feel the developers are too focused on adding new features rather then improving the existing ones.

Our problem is the lack of customer service you receive when there are issues. Last year, over the space of 6 weeks we had 92 duplicate jobs appear in our calendar.

Started using the software in June this year, and have found it very useful, great being able to sync with accounting software and overall a pleasure to use.

I have reached out to understand the features and struggle to communicate with customer service , I just want to pick up the phone and speak to a human, Servicem8 stop hiding behind email.

Ease of use, excellent features, fantastic customer service, awesome price point. Almost able to be the only software needed to conduct business operations.

Was told to login that way and cancel. However before I was able to login today I was billed for another month of service.

Find it fairly seamless and quick, easy to use, stores a lot of information about site history which is useful. The Sortscape product support has also been excellent and quick.

During the time I’ve used the product, which now is a little over two years, I think I’ve experienced only two or three outages, which each lasted for no more than five minutes.

Extremely happy with the program. It is a super important part of running our company day to day.

Inability to go through the schedule to attach a photo to a job that won’t disappear after the first visit.

Amazing , id recommend it to everyone who is looking for a reliable app and wants to make sure his business runs smoothly.

Inability to add that a visit to a site just for a quote. Have to create it as a job.

Sortscape has been a lifesaver for my business. It keeps track of all my ongoing jobs, creates a nice tidy database of all my clients, it keeps track of all previous visits (Date,work done + more).

Difficulty to drag and drop on handheld devices e.g. iPhones and iPads.