# Compare ServiceM8 vs Skimmer 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ServiceM8 and Skimmer based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110711-177014/ServiceM8-vs-Skimmer --- # ServiceM8 vs Skimmer Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ServiceM8Skimmer2/4 selected [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)[4.5 (311)](https://www.capterra.com/p/110711/ServiceM8/reviews/) [Skimmer](https://www.capterra.com/p/177014/Skimmer/)[4.9 (228)](https://www.capterra.com/p/177014/Skimmer/reviews/) [## ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)[4.5 (311)](https://www.capterra.com/p/110711/ServiceM8/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment GS HA Based on [311 reviews](#user-reviews) Positive 291 Neutral 7 Negative 13 [## Skimmer](https://www.capterra.com/p/177014/Skimmer/)[4.9 (228)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting Price $49.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment CG Based on [228 reviews](#user-reviews) Positive 225 Neutral 0 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 6,156 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Feature ratings Mobile Access 3.5 Scheduling 3.9 Billing & Invoicing 3.4 Quotes/Estimates 2.5 CRM 4.5 75%Fit Not enough reviews Feature ratings Mobile Access 4.8 Scheduling 4.9 Billing & Invoicing 4.6 Quotes/Estimates 5.0 CRM \-- User satisfaction User satisfaction 4.5 User reviews[311](https://www.capterra.com/p/110711/ServiceM8/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.6 Customer support 4.5 User satisfaction 4.9 User reviews[228](https://www.capterra.com/p/177014/Skimmer/reviews/) Ease of use 4.9 Functionality 4.7 Value for money 4.8 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $49Usage Based, Per Month - Free version - Free trial Best for Best for ServiceM8 is for trade contractors & service businesses, like electricians, plumbers, HVAC, refrigeration, pest control, garden care, cleaners, fire protection, locksmiths, appliance repair & more. Best for Pool Service Companies & Pool Repair Companies ## User reviews Pros & cons GS GWEN S. FOUNDER AND CEO > "I like the fact that the peogram has a calendar and your able to add customers details whwn booking..." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7061623) DN David N. Director > "Without proper conversion tracking, we cannot optimise campaigns, which means advertising spend is..." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7022278) HA Heather A. Business owner and operator > "Other important features like the customer portal and custom forms was essential." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6710569) BB Ben B. Electrical Contractor > "I spoke to different reps via chat and explained the issue. Although one rep said she will honor it, they..." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7021442) MI Marcus I. Engineer > "Customers love the notifications when an engineer is enroute." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6159424) GS GWEN S. FOUNDER AND CEO > "I disnt like the fact that i wasnt able to have users or employee update their availability. " [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7061623) GF Guida F. Operations Manager > "Has some great features like client reminder emails/sms" [See full review](https://www.capterra.com/p/110711/ServiceM8/#SoftwareAdvice___6151268) SM Simon M. Director > "Service M8 were not helpful when requesting a refund on a large fee." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6866444) GF Guida F. Operations Manager > "Mobile app is great for field techs" [See full review](https://www.capterra.com/p/110711/ServiceM8/#SoftwareAdvice___6151268) HA Heather A. Business owner and operator > "Add-ons within the program that I needed for my business or soon canceled and no other alternative..." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6710569) MI Marcus I. Engineer > "It has been a fairly steep learning curve to get going with ServiceM8 but overall, the experience has been..." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6159424) HA Heather A. Business owner and operator > "Some features available were not guaranteed and have since been discontinued and no insight to replace..." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6710569) RC Ryan C. Owner > "It handles everything a field service company needs, with the exception of inventory, and it USED to do..." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___4547524) BB Ben B. Electrical Contractor > "I would have canceled this entire move but I already spent a ton of money to the service partner and..." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7021442) RC Ryan C. Owner > "Every September, with great fanfare, the latest update is made available to users." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___4547524) BB Ben B. Electrical Contractor > "Chat support doesn't care for their customers at all." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7021442) Stacy S. Operations Manager > "We were able to integrate ServiceM8 with Xero very easily." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___2364136) SM Simon M. Director > "I have requested a refund multiple times and rejected." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6866444) CG Chris G. MD > "Great features to begin with, reporting features very limited." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___2652085) BB Ben B. Electrical Contractor > "No way to talk with management." [See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7021442) GW Geraint W. Proprietor > "Really intuitive and with huge potential" [See full review](https://www.capterra.com/p/110711/ServiceM8/#SoftwareAdvice___2581729) MK Matthew K. Director > "No customer service numberSupport is extremely poor and slowThey try to direct you to external support..." [See full review](https://www.capterra.com/p/110711/ServiceM8/#GetApp___4719860) [View Reviews](https://www.capterra.com/p/110711/ServiceM8/reviews/) CG Cheyenne G. Office Manager > "The platform is extremely user friendly, and whenever I’ve had questions, the help videos, blog resources, and support tools have..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7058201) AW Amber W. Branch Manager > "As an Admin, I don't love how I can not see my "jobs" tab on the mobile side of things." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7146310) LO Larry O. Owner > "Our business has experienced huge growth in 5 years and Skimmer has been able to keep us and our team organized and on top of all..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7120930) RP Ryan P. CEO > "Having to set up a specific work order to draw auto pay can be time consuming and difficult for different customers." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6881214) CD Cindy D. Member Owner > "The ease and convenience of the software saves me a lot of time in managing the cleaning routes, from route optimization to..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7057018) BT Ben T. Owner > "I still need a notepad to take into the supply house when buying parts because I haven’t figured out how to effectively and..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6666311) LO Larry O. Owner > "We’ve been using Skimmer since we started our business 5 years ago and the platform is simple to use and yet encompasses all the..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7120930) PF Preston F. Owner Operator > "Nothing major...Payment delays can be frustrating, Needs more equipment options, certain pieces of equipment are not in system." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7012151) VR Verified Reviewer Owner > "Skimmer is the most flexible and thoughtful program I have used for keeping me and my business organized." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7108583) CC Chris C. Owner > "Pricing model makes for no way to improve your costs as you pay per customer once over the starter package." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6805707) AW Amber W. Branch Manager > "Our customers love the daily reports and as a Branch Manager, I love the the birds eye view." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7146310) JR Josh R. Pool Contractor > "I don’t like how you have to go onto SKIMMER on a desktop computer or an Internet browser to get the full use of the broadcast..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6317068) AW Amber W. Branch Manager > "It makes it easy for an overview of what technicians are doing out in the field." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7146310) PM Pj M. Pool Tech and Service > "Being able to move customers that are on the same day in a specific orderex: moving a customer in front of another when it’s a new..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5030163) SS SJ S. Director of Service > "Skimmer surfaced at the perfect time during Covid and made pool service more professional and integrated for all aspects of a..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6802844) KS Kris S. Operations Marketing Coordinator > "I've had to figure out a way to mark them "deleted" once a property manager sells a house. But they just pile up at the bottom of..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6764094) LD Luke D. CEO > "Mostly I like how Skimmer allows myself, my employees and our clients to all stay on the same page when it come to their pool." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6476053) JR Josh R. Pool Contractor > "You cannot access a lot of the stuff from the app." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6317068) Gary H. Owner > "I keep communication lines open with customers." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7099754) DG Darryl G. Owner > "I cant imagine Not having this awesome tool available to me. And now I don't have sticky notes everywhere :)" [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6692708) DM Denise M. VP Of Operations > "Skimmer is continuing to do upgrades to make their product better." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7092597) JM Jay M. Owner > "The only con I have is the online billing percentage that the billing company keeps for credit card transactions. " [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6067547) RL Ryan L. Pool Service Manager > "The billing also makes it very easy for both Invoicing and the customers to pay." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6820844) ND Nat D. Owner/Operator > "The lack of billing and invoicing support through the mobile app." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5069648) JW Jonathan W. Owner > "The reps and support office have been greatly helpful while i learn how to use the system." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7084339) CD Chantel D. Pool Service & Repair > "work orders are not automatically paid for customers who are on autopay." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5052804) PF Preston F. Owner Operator > "Customers being able to see everything from the portal is incredibly helpful and insightful." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7012151) BW Blake W. Owner/President > "Having to email the work order to complete the job is awful, to be frank we have 100's of work orders completed but the customers..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4613304) KP Kelly P. Owner > "It has allowed us to run our daily pool service with little to no hiccups and to have accountability for our customers, our pool..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4815208) TA Tawana A. Service Technicians (Swimming Pools) > "Sometimes the program has glitches, like its not working in real time." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5062845) BL Braeden L. Owner > "After transitioning from QuickBooks it was a little bit of a learning curve it was easy to learn and has saved me countless hours..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6885992) NW Norm W. Owner > "Initially when I started using Skimmer the billing function was not available." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5070073) AA Alex A. Pool Service Professional > "Skimmer is a user friendly, all in one, centralized app for both single powers and anyone looking to scale their business." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6701202) FP Franklin P. Owner > "Integration with quickbooks on line is a bit tough with product lists " [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4863144) KW Kyle W. Service Manager > "So helpful to have everything on the same screen." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7048403) SE Stephen E. COO / CFO > "We originally purchased another service program that was not flexible and did not meet our needs. " [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5035782) CD Chantel D. Pool Service & Repair > "One of the stand-out features that I like the most about Skimmer - aside from all the amazing functions that the program offers is..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___5052804) ZL Zachary L. Owner/Operator > "Log report syncing doesn’t always go through." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4994960) CG Cheyenne G. Office Manager > "I highly recommend it to any pool service company looking to grow and stay organized." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7058201) GC Gonzalo C. Owner > "The website is not fully mobile friendly yet." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6002003) BC Bob C. Owner > "I used this program today on my route and its impressive, I'm putting all my clients (129) over to PSS." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6701490) BR Brian R. Owner > "Also, usability on older phones can be a bit of a problem." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___3792821) WS Wayne S. Owner > "I also like the automated email feature. When I complete a service, a email is automatically generated and sent to the account I..." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6143734) CH Cody H. Owner > "Kinda annoying but not critical" [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6123609) NM Natalia M. Owner > "Skimmer is a great, user friendly, app that helps us immensely to run our business." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___7006693) BR Brian R. Owner > "Sometimes overall speed is an issue. " [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___3792821) WS Wayne S. Owner > "The desktop version offers the most customization and allows me to customize routes in very specific ways." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6143734) MW Marc W. Owner > "It has been broken for more than a week and all we get is “sorry for the inconvenience.” " [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4178307) OT Olive T. Owner > "Our customers love receiving their weekly email with photo of their pool." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___6379859) MW Marc W. Owner > "They would never accept responsibility." [See full review](https://www.capterra.com/p/177014/Skimmer/#Capterra___4178307) [View Reviews](https://www.capterra.com/p/177014/Skimmer/reviews/) ## User interface 4.55 (311) 4.92 (228) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important ServiceM8 Top features 36/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/110711/ServiceM8/#features) Skimmer 28/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/177014/Skimmer/#features) ### Recognition No recognitions have been awarded to ServiceM8 Skimmer Best Value Pool ServiceSoftware (2026)  ### Deployment & support ServiceM8 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Skimmer Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ServiceM8 - By ServiceM8 - Located in Australia - Founded in 2010 Skimmer - By Skimmer - Located in United States - Founded in 2017 ## Popular Comparisons [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)[4.55 (311)](https://www.capterra.com/p/110711/ServiceM8/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (442)](https://www.capterra.com/p/153475/FieldPulse/reviews/) A$0/month Price Contact vendor for pricing 4.3 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/110711-153475/ServiceM8-vs-FieldPulse) [Skimmer](https://www.capterra.com/p/177014/Skimmer/)[4.92 (228)](https://www.capterra.com/p/177014/Skimmer/reviews/) vs [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[4.85 (27)](https://www.capterra.com/p/194225/Pool-Brain/reviews/) $49/month Price 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