# Compare ServiceM8 vs Fieldd 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ServiceM8 and Fieldd based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110711-203654/ServiceM8-vs-Fieldd

---

# ServiceM8 vs Fieldd Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ServiceM8Fieldd2/4 selected

[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)[4.5 (311)](https://www.capterra.com/p/110711/ServiceM8/reviews/)

[Fieldd](https://www.capterra.com/p/203654/Fieldd/)[5.0 (142)](https://www.capterra.com/p/203654/Fieldd/reviews/)

[## ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)[4.5 (311)](https://www.capterra.com/p/110711/ServiceM8/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

GS

HA

Based on [311 reviews](#user-reviews)

Positive

291

Neutral

7

Negative

13

[## Fieldd](https://www.capterra.com/p/203654/Fieldd/)[5.0 (142)](https://www.capterra.com/p/203654/Fieldd/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

AW

AW

Based on [142 reviews](#user-reviews)

Positive

141

Neutral

0

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 6,156 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Feature ratings

Mobile Access

3.5

Scheduling

3.9

Billing & Invoicing

3.4

Quotes/Estimates

2.5

CRM

4.5

86%Fit

High performer

Feature ratings

Mobile Access

4.7

Scheduling

5.0

Billing & Invoicing

4.9

Quotes/Estimates

4.9

CRM

5.0

User satisfaction

User satisfaction

4.5

User reviews[311](https://www.capterra.com/p/110711/ServiceM8/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.5

User satisfaction

5.0

User reviews[142](https://www.capterra.com/p/203654/Fieldd/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

ServiceM8 is for trade contractors & service businesses, like electricians, plumbers, HVAC, refrigeration, pest control, garden care, cleaners, fire protection, locksmiths, appliance repair & more.

Best for

Service Providers, SME’s & Municipalities. Whether you are on-demand, appointments, pick up and drop off style, or shop and mobile we have the tools you need.

## User reviews

Pros & cons

GS

GWEN S.

FOUNDER AND CEO

> "I like the fact that the peogram has a calendar and your able to add customers details whwn booking..."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7061623)

DN

David N.

Director

> "Without proper conversion tracking, we cannot optimise campaigns, which means advertising spend is..."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7022278)

HA

Heather A.

Business owner and operator

> "Other important features like the customer portal and custom forms was essential."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6710569)

BB

Ben B.

Electrical Contractor

> "I spoke to different reps via chat and explained the issue. Although one rep said she will honor it, they..."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7021442)

MI

Marcus I.

Engineer

> "Customers love the notifications when an engineer is enroute."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6159424)

GS

GWEN S.

FOUNDER AND CEO

> "I disnt like the fact that i wasnt able to have users or employee update their availability. "

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7061623)

GF

Guida F.

Operations Manager

> "Has some great features like client reminder emails/sms"

[See full review](https://www.capterra.com/p/110711/ServiceM8/#SoftwareAdvice___6151268)

SM

Simon M.

Director

> "Service M8 were not helpful when requesting a refund on a large fee."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6866444)

GF

Guida F.

Operations Manager

> "Mobile app is great for field techs"

[See full review](https://www.capterra.com/p/110711/ServiceM8/#SoftwareAdvice___6151268)

HA

Heather A.

Business owner and operator

> "Add-ons within the program that I needed for my business or soon canceled and no other alternative..."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6710569)

MI

Marcus I.

Engineer

> "It has been a fairly steep learning curve to get going with ServiceM8 but overall, the experience has been..."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6159424)

HA

Heather A.

Business owner and operator

> "Some features available were not guaranteed and have since been discontinued and no insight to replace..."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6710569)

RC

Ryan C.

Owner

> "It handles everything a field service company needs, with the exception of inventory, and it USED to do..."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___4547524)

BB

Ben B.

Electrical Contractor

> "I would have canceled this entire move but I already spent a ton of money to the service partner and..."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7021442)

RC

Ryan C.

Owner

> "Every September, with great fanfare, the latest update is made available to users."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___4547524)

BB

Ben B.

Electrical Contractor

> "Chat support doesn't care for their customers at all."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7021442)

Stacy S.

Operations Manager

> "We were able to integrate ServiceM8 with Xero very easily."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___2364136)

SM

Simon M.

Director

> "I have requested a refund multiple times and rejected."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___6866444)

CG

Chris G.

MD

> "Great features to begin with, reporting features very limited."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___2652085)

BB

Ben B.

Electrical Contractor

> "No way to talk with management."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#Capterra___7021442)

GW

Geraint W.

Proprietor

> "Really intuitive and with huge potential"

[See full review](https://www.capterra.com/p/110711/ServiceM8/#SoftwareAdvice___2581729)

MK

Matthew K.

Director

> "No customer service numberSupport is extremely poor and slowThey try to direct you to external support..."

[See full review](https://www.capterra.com/p/110711/ServiceM8/#GetApp___4719860)

[View Reviews](https://www.capterra.com/p/110711/ServiceM8/reviews/)

AW

Alec W.

Owner

> "The scheduling feature prevents double-bookings (crucial when you're solo), the automated appointment reminders save me countless..."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6878516)

JD

Justin D.

Owner

> "Price can be costly for the upgraded service packages, and I wish we had more control to add and delete items"

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6858421)

AW

Alec W.

Owner

> "The before/after photo storage is perfect for detailing work, and the GPS tracking helps me optimize my routes between appointments."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6878516)

MD

Max D.

Car detailer

> "The only downside I’ve encountered is that it would be great to see a slightly faster response time from customer support, especially..."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6759245)

JB

Jessa B.

Owner

> "Once inside, the platform has so many features that make managing our business easier, from scheduling to communication, and it keeps..."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___7019014)

BB

Briar B.

Detailing

> "That it does not connect to my Apple calabder."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6872889)

PT

Prentice T.

Owner

> "Customer service is very responsive I can’t be any happier with the amount of time that has went back into my business with having field..."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___7088124)

JC

Joseph C.

CEO

> "Just learning a new system was the only struggle"

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6765194)

JH

James H.

Owner

> "I most liked Fieldd's unique software offerings and their ability to increase my conversion rate through their beautifully designed..."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___7016186)

DW

Dan W.

Director

> "This causes double booked staff."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6025505)

AW

Alec W.

Owner

> "Now, I look like a sophisticated operation to my clients - automated confirmations, professional invoices, and seamless scheduling."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6878516)

CL

Cody L.

Owner

> "It doesn’t integrate on google maps like square does to click book now."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___3917439)

MH

Macario H.

Auto detailing

> "Scheduling, dispatching, and keeping track of jobs is way easier now, and the customer booking system has definitely helped make us look..."

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___6844448)

JK

Jack K.

Vice President

> "Takes a long time to load pages, and the UI is a little clunky. "

[See full review](https://www.capterra.com/p/203654/Fieldd/#Capterra___3932008)

[View Reviews](https://www.capterra.com/p/203654/Fieldd/reviews/)

## User interface

4.55 (311)

[Fieldd](https://www.capterra.com/p/203654/Fieldd/)

4.96 (142)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

ServiceM8

Top features

36/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/110711/ServiceM8/#features)

Fieldd

29/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/203654/Fieldd/#features)

### Recognition

No recognitions have been awarded to ServiceM8

Fieldd is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Field Service ManagementSoftware (2026) 

Best Value Field Service ManagementSoftware (2025) 

Best Value Field Service ManagementSoftware (2024) 

### Deployment & support

ServiceM8

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Fieldd

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ServiceM8

-   By ServiceM8
-   Located in Australia
-   Founded in 2010

Fieldd

-   By Fieldd
-   Located in United States
-   Founded in 2016

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