# Compare Zoho People vs SAP SuccessFactors HCM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho People and SAP SuccessFactors HCM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110931-144575/Zoho-People-vs-SuccessFactors-Perform-and-Reward

---

# Zoho People vs SAP SuccessFactors HCM Features and Cost Comparison

Last updated May 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho PeopleSAP SuccessFactors HCM2/4 selected

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[4.4 (329)](https://www.capterra.com/p/110931/Zoho-People/reviews/)

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.0 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

[## Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[4.4 (329)](https://www.capterra.com/p/110931/Zoho-People/reviews/)

Starting Price

$1.50/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [329 reviews](#user-reviews)

Positive

301

Neutral

19

Negative

9

[## SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.0 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

Starting Price

$6.30/month

Value-for-Money

3.7

Functionality

4

Ease of Use

3.8

Customer Service

3.8

Reviews Sentiment

Based on [290 reviews](#user-reviews)

Positive

223

Neutral

51

Negative

16

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 18,893 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Payroll Management

4.4

Employee Database

4.6

HR Management

NA

Time & Attendance

4.7

Employee Management

4.6

72%Fit

Not enough reviews

Feature ratings

Payroll Management

4.6

Employee Database

4.6

HR Management

\--

Time & Attendance

4.4

Employee Management

4.8

User satisfaction

User satisfaction

4.4

User reviews[329](https://www.capterra.com/p/110931/Zoho-People/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.4

Customer support

4.1

User satisfaction

4.0

User reviews[290](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

Ease of use

3.8

Functionality

4.0

Value for money

3.7

Customer support

3.8

Price starts from

Price starts from

$1.50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$6.30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Zoho People is an integrated HR software solution designed for small, medium, and large businesses.

Best for

SAP SuccessFactors HCM is used by HR departments, talent management professionals, payroll administrators, workforce planners, and organizations focused on employee development.

## User reviews

Pros & cons

VR

Verified Reviewer

Owner

> "I have 2 drivers on my personal payroll, Zoho Attendance, made OT Calculation easier, and hassle free and easy to manage my..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7143240)

MOHAMED S.

CEO

> "Users often report that support agents provide "canned" responses or links to documentation rather than digging into the specific..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7094177)

KA

Karl A.

Operations Manager

> "It has streamlined HR processes, improved record-keeping, and automated routine tasks, saving time and reducing errors. While..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7076224)

Emmanuel B.

Technical Director

> "Some advanced features are locked behind higher tier plans, which may limit functionality for very small teams."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7078655)

Emmanuel B.

Technical Director

> "Zoho People offers a wide range of HR features in a single platform, including leave management, attendance tracking, employee..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7078655)

BP

Bhavin P.

Director

> "Need Phone Support as sometimes we need technical support but over mail is time consuming process so need tele support"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7061280)

LG

Likitesh G.

COO

> "The ability to create custom forms and workflows allows us to tailor the system exactly to our company's needs."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7049068)

JF

Jabir F.

Manager

> "Customer support response time can sometimes be slower during complex issue resolution"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7142585)

VR

Verified Reviewer

Dental Intern

> "The high customizability, affordability for small to mid-sized businesses (SMBs), and seamless integration within the wider Zoho..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7101709)

JM

Jonathan M.

COO and EVP Corporate Security

> "Some parts of the interface feel dated and a bit buried."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7050669)

LG

Likitesh G.

COO

> "Overall, Zoho People is a robust HRMS that handles our core HR operations effectively. Once you get past the learning curve of..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7049068)

Dr Samantha S.

Product Head

> "UI feels slightly outdated in some modules"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7102688)

JF

Jabir F.

Manager

> "One of the key strengths is its flexibility and customization, allowing us to adapt workflows according to our business needs."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7142585)

KH

Krishnan H.

HR

> "Been associated with Zoho for the last 10 yrs and never gives a thought to look for alternative options."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7090034)

Nanda K.

HR Operation

> "Managing attendance, leave, and employee data is very straightforward, and the self-service feature reduces a lot of manual work..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7139050)

BJ

Bobby J.

Director

> "Some of the menu navigations can be a bit hard to follow."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7035643)

VV

Vignesh V.

Admin

> "Very comprehensive and automatically communicates to the various other Zoho HR software, including Recruit, Payroll, Expense and..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7086596)

EL

Edward L.

Administrator

> "They have difficulties during their registration."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7055094)

Selwyn T.

Chief Executive

> "Very comprehensive and automatically communicates to the various other Zoho HR software including Recruit, Payroll, Expense and..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7071839)

Nishant T.

Sr. Analyst

> "Slow responses on queries form support team"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6819115)

Aleshio A.

CEO

> "Zoho People has streamlined our HR operations, reduced manual effort, and provided better visibility into employee data."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7074599)

Vaja H.

Frontend Engineer

> "there has been some some glitches and bugs in mobile devices"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6402696)

LG

Likitesh G.

COO

> "The leave and attendance tracking features are seamless and work well on the mobile app."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7049068)

ES

Elena S.

marketing manager

> "Unfortunately if you forgot to check in there was no way to get the hours back."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6719397)

Raffi A.

manager

> "It has helped us move away from manual HR processes and spreadsheets and shift to a more structured and organized system."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7087334)

HG

Harshit G.

Financial Analyst

> "Response times can be slow, and support quality varies."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6703329)

VR

Verified Reviewer

Senior Software Development Engineer

> "I like how Zoho People centralizes all employee-related information, including time management, attendance tracking, vacation..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6299956)

Keith B.

President

> "It was average."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7092362)

GS

Gaurav S.

Co-founder

> "Zoho People offers a user-friendly interface with extensive HR tools, including attendance tracking, payroll integration, and..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6663296)

BJ

Bobby J.

Director

> "All other providers are far too expensive for what they do."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7035643)

BP

Bhavin P.

Director

> "With Zoho People we have managed our organisation smoothly, with tons of features it made our attendance to payroll easy"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7061280)

Claire N.

Account manager

> "No support and when you are in need of help you cannot get it."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6634864)

VR

Verified Reviewer

Manager

> "It is designed to be easy to use, providing a user-friendly experience, while also being flexible enough to be managed..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7123532)

AG

Asnath G.

Assistant Projects Manager

> "It has poor backend integration capability although it offers nearly all tools that I require on a daily basis."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6281904)

JF

Jabir F.

Manager

> "We have been using Zoho People for managing our team, and it has significantly improved our overall efficiency."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7142585)

MM

Mashucul M.

Director

> "Zoho deliberately have poor support so you are forced to use their expensive third party partners who will help set it up to your..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4871103)

Vincenzo P.

Founder e Director

> "We have created a virtual copy of our office team asset and now handle the team it's become too easy."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7084930)

KB

Kristy B.

Recruitment Professional

> "As an illustration, their most recent user interface (UI) has a scrolling page issue that makes it impossible for me to perform a..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3903402)

Raffi A.

manager

> "It has improved transparency, reduced errors, and saved a lot of administrative time."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7087334)

TS

Tracy S.

People and Culture Manager

> "I can't say it's too complicated but not too user friendly either"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6739888)

Nanda K.

HR Operation

> "It’s easy to use and helps manage daily HR tasks like attendance, leave, and employee records without much hassle."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7139050)

AM

Andrew M.

VP of Operations

> "We had wanted to do use it for performance management and timesheets, but we weren't able to set it up in a way that was helpful..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4599320)

CP

Cedric P.

CEO

> "The amount of automations available. Once I hired a consultant to help, they were able to mind map my thoughts and bring them to..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7026251)

MM

Mashucul M.

Director

> "I used someone from fiverr which is a lot cheaper but the issue with that is they go AWOL after a few weeks and you have to find..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4871103)

Vaja H.

Frontend Engineer

> "What i like and what i use most in zoho people is its daily check-in and check-out feature that s how we can track time of our..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6402696)

Harish U.

Associate Manager- Performance Marketing

> "Some of features are not editable- if employee is not given option to edit personal details like address- there should be way to..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3822250)

JM

Jonathan M.

COO and EVP Corporate Security

> "The leave policies, workflows, and role permissions are easy to customize once you get the hang of them."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7050669)

WK

Winigah K.

Customer Support Manager

> "Its integration with other applications is limited and also it cannot allow employees to download their payslips directly"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4768141)

SM

Snehalatha M.

Interior services and furniture

> "It’s a practical tool that fits well for startups and growing teams."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7120790)

AM

Andrew M.

VP of Operations

> "I was very surprised later to find out that Zoho is a really big company that has a lot of other tools, which made it even more..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4599320)

MM

Mathew M.

Summer Talent Intern

> "It also reduces errors and makes workflow runs smoothly."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7054147)

VR

Verified Reviewer

Manager

> "We are small organization and its bit expensive for us."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4345450)

VR

Verified Reviewer

Senior Software Development Engineer

> "It is a fairly complete program, it has a good setup and when you start it it is easy to learn and use it, it has a good password..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6299956)

NB

Nabeel B.

recruitment specialist

> "Performance management is a little bit hectic."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3575810)

JF

Jabir F.

Manager

> "The platform is intuitive and easy to navigate, making it simple for both HR teams and employees to use on a daily basis."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7142585)

AM

Andrew M.

VP of Operations

> "Customer support also wasn't as helpful/responsive as I would have hoped."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4599320)

BS

Benjamin S.

Operations

> "User interface and feature rich services create additional value and improve the return on our investment"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7029019)

VT

Venita T.

CEO, Founder

> "Customer support was not always an available so it to a long time to launch."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4761214)

JM

Jonathan M.

COO and EVP Corporate Security

> "It’s not a flashy platform, but it gets the job done and scales well with a growing team."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7050669)

Harshita S.

Data Engineer

> "sometimes this product wants to highly network connectivity which Is not possible all the time. and sometimes it is hung."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3411744)

HL

Harsh L.

Software Developer

> "The customizable employee self-service portal enhances engagement and simplifies communication."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6678027)

VR

Verified Reviewer

Associate Software Integrator

> "Others are all prons"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3821994)

VR

Verified Reviewer

manager

> "Important point is there are many zoho products that can be integrated."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7068696)

Abrar K.

Survey Programmer

> "The mobile application is a bit outdated and lags a lot."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3022930)

CB

Carol B.

Social Care

> "Has almost everything we need for asmall/medium business."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7108862)

MN

Mirat N.

Senior Recruitment

> "Nothing has come to my attention that I would find objectionable."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4461028)

VJ

Vedant J.

Operations Manager

> "We are planning on migrating our entire HRMS to this tool."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7060463)

HS

Hadi S.

Senior Recruitment Team Lead

> "I have not felt the system lacks anything as if now."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3638820)

VR

Verified Reviewer

manager

> "Its easy to use for employees and has many options that are necessary for any team."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7068696)

VR

Verified Reviewer

Backend developer

> "Not a single thing need an improvement, I don't dislike anything about zoho"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4390867)

EO

Ebere O.

Head, Human Resources

> "This was a very investment and it has really helped us streamline our HR processes."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7051368)

Abrar K.

Survey Programmer

> "The user interface is a bit confusing, especially for the administrator and can be improved."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3022930)

Vincenzo P.

Founder e Director

> "The easier to use and the activities we can handle using the platform."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7084930)

VR

Verified Reviewer

Product Lead

> "In the event where there are issues like name spelling error and such, they can't be edited individually."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___2254329)

GS

Gaurav S.

Co-founder

> "Customizable workflows and automation features save time and enhance productivity."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6663296)

Neha P.

Associate Recruiter

> "I found the interface bit confusing."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___2407536)

[View Reviews](https://www.capterra.com/p/110931/Zoho-People/reviews/)

GC

Garnet C.

Technician

> "Worked efficiently for time tracking, project management updates, logistics chain management, submitting time off..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

AT

Audrey T.

surgeon

> "According to my workplace guide, I need to open a Qr code on people connexion and then use Success factors to scan the QR..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7006616)

SK

Sneha K.

Program Manager

> "SAP SuccessFactors is very useful for viewing all documents related to payroll, view complete employee information such..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6628265)

GC

Garnet C.

Technician

> "Was not optimally designed to track progress or accuracy of takt times on manufacturing projects."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

ZH

Zach H.

Senior Systems Analyst

> "SuccessFactors is extremely customizable, and it also has a ton of features (LMS, Employee management, Performance..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6542403)

Teresa I.

senior consultant

> "The user experience can feel inconsistent as you move between different modules (like Learning vs. Performance)."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

VR

Verified Reviewer

Content Creator

> "I like that it is great value for money, I can manage employee performance and and it is easy to use the admin management"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7080965)

DM

David M.

Director of People and Culture

> "You have to purchase the suite and not able to have the standalone product."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

GC

Garnet C.

Technician

> "Easy to navigate, a lot of control for the user which made taking care of important time tracking and updates to your..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

VR

Verified Reviewer

Payroll Manager

> "The cost is particularly exorbitant, making it a poor choice unless you intend to use it as a comprehensive ERP system to..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6049747)

Teresa I.

senior consultant

> "Good for large enterprises that need a system to manage a complex workforce."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

VR

Verified Reviewer

Executive Assistant

> "not user friendly, not intuitive, and as previously mentioned I am constantly troubleshooting this software with my team..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3837872)

VR

Verified Reviewer

Learning and Development Specialist

> "My overall experience with SAP SuccessFactors has primarily been from the Learning Management Systems administration..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6853733)

Kavindu Githsara K.

System Specialist

> "SAP SuccessFactors HXM Suite can be expensive, especially for smaller businesses with limited budgets."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

KL

Karen L.

Director, BI

> "I also like that it is integrated with Percipio, which we use for online learning."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6671141)

LH

Liz H.

Executive Advisor

> "Its not intuitive. "

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6194358)

LS

Luca S.

Senior Expert

> "SAP Success Factor provide a huge boost for human resource dapartment activities."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6576370)

KP

Kumar P.

Software Engineer

> "Also the reporting part of the product is a bit lagging behind its other competitors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3763268)

GA

Gabe A.

Operations Manager

> "Suite is accessible on mobile platform increasing training adherence."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6545490)

AM

Alexander M.

Talent Acquisition Manager

> "We experience issues with integration with our ATS (Greenhouse)"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3711495)

Teresa I.

senior consultant

> "Easy to migrate from on premise SAP HCM to SuccessFactors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

Z

ÖZen Ş.

Maintenance Group Manager

> "Sometimes I face with difficulties to use the system on mobile."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4473990)

DM

David M.

Director of People and Culture

> "Performance Management system is the best in the business."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

VR

Verified Reviewer

Executive Assistant

> "i've reached out to our system admin about this more than once and they can't seem to come up with a resolution."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3837872)

VR

Verified Reviewer

HR team lead

> "SAP SuccessFactors HXM Suite simplifies the process of hire till retire, helps easily onboard the candidates, manage..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4420415)

Ravikumar K.

Head IT

> "Cost is the major factor as it impacts on the decision making process"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4616826)

PG

Pratik G.

Lead Analyst

> "Also one good feature is that you can customise your own ui with just simple drag and drop of tiles and arrange them..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3578720)

Luca A.

Sr Curriculum developer

> "Lack of flexible reporting."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3877539)

VR

Verified Reviewer

Security Engineer

> "The HXM suite covers all the features of payroll, HR, recruiting , training, onboarding within a company , Since it..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4603306)

VR

Verified Reviewer

Quality Manager

> "Integrating with 3rd party tools especially handling time off from Kronos had some issues."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3466552)

NKM

Nana Kwame M.

Teaching Assistant

> "Tools are available in the SAP SuccessFactors HXM Suite for managing succession planning, identifying, and developing..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4673773)

BM

Bill M.

Physician Assistant

> "It can be confusing at times to determine what step in the process of submission of reviews you are in. "

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3257897)

GP

Gary P.

Inventory Team Leader

> "What I like most about this software is being able to track and manage my employees training requirements for the quarter..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4452596)

VR

Verified Reviewer

Quality Manager

> "Integrating with 3rd party tools especially handling time off from Kronos had issues."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3466552)

Kavindu Githsara K.

System Specialist

> "Overall, SAP SuccessFactors HXM Suite is a powerful software solution that can help businesses of all sizes manage and..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

JS

Jhon S.

Developer

> "I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3089128)

DM

David M.

Director of People and Culture

> "Never had another review system as good as this one."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

Parul A.

Senior consultant

> "It is not easy to find admins."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4207927)

AK

Ashok K.

Functional Analyst

> "It helps to manage All Employee information safely."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4956035)

VR

Verified Reviewer

SAP HCM Consultant

> "This software has very highly configuration but it is not customizable."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2861511)

Z

ÖZen Ş.

Maintenance Group Manager

> "I can find multiple critical information on the same platform as team management, personal development, tasks to be..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4473990)

VR

Verified Reviewer

Software Consultant

> "My only gripe is that the user interface is clunky with multiple menus that can be hard to navigate to get to the right..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2272495)

PG

Pratik G.

Lead Analyst

> "Very clean and simple UI which makes it easy to use, goal setting is very easy, good feature of requesting and giving..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3578720)

VR

Verified Reviewer

Engineering Supervisor

> "User interface is very old fashioned and navigation within program to find correct functions and features are really hard."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2281466)

KL

Karen L.

Director, BI

> "As a Leader, it is very intuitive and easy to use."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6671141)

CS

Chirag S.

CITO

> "Support and billing from their side needs to improve. When exiting SuccessFactors, we weren't treated well."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2790574)

SG

Saksham G.

Marketing Intern

> "SAP SuccessFactors brings together many different elements of learning into a single place, and that really assists the..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3611078)

NH

Niall H.

Head of Information Systems

> "SAP Support, so far, is extremely poor."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3251246)

AO

Anthony O.

Talent Acquisition Recruiter

> "I liked it has many categories to choose and measure employees"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6295929)

SV

Sofia V.

People & Culture Manager

> "The interaction between customer and provider is not agile at all."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

Kavindu Githsara K.

System Specialist

> "Also It can helped us to streamline our HR processes and improve efficiency, leading to increased productivity and cost..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

TG

Taline G.

Sr. Learning Technology Analyst

> "The system is a bit clunky and not such a streamlined user experience."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2806229)

KP

Kumar P.

Software Engineer

> "I liked the various types of integration that the product provides, integration with its own tool and various other..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3763268)

VR

Verified Reviewer

Head of Recruitment

> "Additional modules are basic to poor in quality."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2807652)

PaR

Przemysław R.

Lead IT Administrator

> "Implementation, many features, for big teams."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6226642)

VR

Verified Reviewer

Maintenance Planner

> "I find the user interface of SuccessFactors quite confusing."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2268870)

NB

Naveesh B.

Electrical Engineer

> "Also easy to keep track of compensation and your profile"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6035309)

SV

Sofia V.

People & Culture Manager

> "It is not good at all. If I was the one making the de decision I wouldn't buy it."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

KH

Kayla H.

HR

> "It is customizable and has a lot of features to automate HR processes."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4011295)

CS

Chirag S.

CITO

> "We had a poor experience with SuccessFactors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2790574)

AG

Ankush G.

HRBP

> "This will also help employee also to see the feedback given my his reporting manager on a regular basis."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4373666)

VR

Verified Reviewer

Head of Recruitment

> "Talent module not worth it at all."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2807652)

KH

Kayla H.

HR

> "I have been using SAP SuccessFactors for compensation management and it meets my expectations."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4011295)

SV

Sofia V.

People & Culture Manager

> "It is not user friendly."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

[View Reviews](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

## User interface

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)

4.40 (329)

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

4.03 (290)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Zoho People

32/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/110931/Zoho-People/#features)

SAP SuccessFactors HCM

Top features

38/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#features)

### Recognition

Zoho People is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to SAP SuccessFactors HCM

### Deployment & support

Zoho People

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SAP SuccessFactors HCM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho People

-   By Zoho
-   Located in United States
-   Founded in 1996

SAP SuccessFactors HCM

-   By SAP
-   Located in Germany
-   Founded in 1999

## Popular Comparisons

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[4.40 (329)](https://www.capterra.com/p/110931/Zoho-People/reviews/)

vs

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[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

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[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

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4.0

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3.8

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[View full comparison](https://www.capterra.com/compare/110968-144575/BambooHR-vs-SuccessFactors-Perform-and-Reward)

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[4.40 (329)](https://www.capterra.com/p/110931/Zoho-People/reviews/)

vs

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,404)](https://www.capterra.com/p/110968/BambooHR/reviews/)

$1.5/month

Price

$10/month

4.3

Features

4.4

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110931-110968/Zoho-People-vs-BambooHR)

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

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4.0

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4.8

3.8

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[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[4.40 (329)](https://www.capterra.com/p/110931/Zoho-People/reviews/)

vs

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$1.5/month

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$29/month

4.3

Features

4.5

4.2

Ease of Use

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[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

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4.0

Features

4.2

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[View full comparison](https://www.capterra.com/compare/144575-205376/SuccessFactors-Perform-and-Reward-vs-Dayforce-HCM)

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4.3

Features

4.4

4.2

Ease of Use

4.4

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[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

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[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[4.40 (329)](https://www.capterra.com/p/110931/Zoho-People/reviews/)

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4.3

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4.2

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[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.03 (290)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

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4.0

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