---
title: "Compare Zoho People vs ADP Workforce Now 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Zoho People and ADP Workforce Now based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/110931-155895/Zoho-People-vs-WorkforceNow"
page_type: "comparison"
language: "en"
---

# Zoho People vs ADP Workforce Now Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho PeopleADP Workforce Now2/4 selected

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[4.4 (366)](https://www.capterra.com/p/110931/Zoho-People/reviews/)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

[## Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[4.4 (366)](https://www.capterra.com/p/110931/Zoho-People/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [366 reviews](#user-reviews)

Positive

336

Neutral

21

Negative

9

[## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,274 reviews](#user-reviews)

Positive

6,412

Neutral

660

Negative

202

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,088 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Feature ratings

Employee Database

4.6

HR Management

NA

Employee Management

4.5

Benefits Management

4.1

Access Controls/Permissions

4.3

82%Fit

High performer

Feature ratings

Employee Database

4.5

HR Management

4.3

Employee Management

4.5

Benefits Management

4.4

Access Controls/Permissions

4.3

User satisfaction

User satisfaction

4.4

User reviews[366](https://www.capterra.com/p/110931/Zoho-People/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.4

Customer support

4.1

User satisfaction

4.4

User reviews[7,274](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Zoho People is an integrated HR software solution designed for small, medium, and large businesses.

Best for

ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more.

## User reviews

Pros & cons

VR

Verified Reviewer

Owner

> "I have 2 drivers on my personal payroll, Zoho Attendance, made OT Calculation easier, and hassle free and easy to manage my..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7143240)

BP

Banashree P.

HR Head

> "Our evaluation period was limited due to organizational changes, so we didn't have enough time to identify any major drawbacks."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7180938)

BP

Banashree P.

HR Head

> "We found the interface intuitive, and features such as employee records management, leave tracking, attendance management, and..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7180938)

MURALI KRISHNA S.

HR

> "Payroll features are decent but may not fully support all country-specific payroll requirements."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7149502)

SS

Selvakumar S.

Head of Operations

> "For small and growing businesses, Zoho People provides excellent value for money with flexible pricing plans and the ability to..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7171020)

JF

Jabir F.

Manager

> "Customer support response time can sometimes be slower during complex issue resolution"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7142585)

JF

Jabir F.

Manager

> "One of the key strengths is its flexibility and customization, allowing us to adapt workflows according to our business needs."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7142585)

MOHAMED S.

CEO

> "Users often report that support agents provide "canned" responses or links to documentation rather than digging into the specific..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7094177)

MURALI KRISHNA S.

HR

> "Zoho People provides good security features such as role-based access, multi-factor authentication, and secure cloud storage."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7149502)

MURALI KRISHNA S.

HR

> "Occasional bugs and slow loading in some modules"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7149502)

SP

Suraj P.

IT Head

> "I also like that we can start with the required HR features and expand the system with payroll and other Zoho applications as our..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7187967)

Emmanuel B.

Technical Director

> "Some advanced features are locked behind higher tier plans, which may limit functionality for very small teams."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7078655)

AB

Akinwunmi B.

Assistant Manager HR and Admin.

> "Staff Attendance/Late comers but what stands out for me is the geo fencing capabilities and extracting staff information for data..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7163213)

BP

Bhavin P.

Director

> "Need Phone Support as sometimes we need technical support but over mail is time consuming process so need tele support"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7061280)

Nanda K.

HR Operation

> "Managing attendance, leave, and employee data is very straightforward, and the self-service feature reduces a lot of manual work..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7139050)

JM

Jonathan M.

COO and EVP Corporate Security

> "Some parts of the interface feel dated and a bit buried."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7050669)

KA

Karl A.

Operations Manager

> "It has streamlined HR processes, improved record-keeping, and automated routine tasks, saving time and reducing errors. While some..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7076224)

VR

Verified Reviewer

Admin Owner

> "some aspects are still cumbersome to setup/"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7152978)

Emmanuel B.

Technical Director

> "Zoho People offers a wide range of HR features in a single platform, including leave management, attendance tracking, employee..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7078655)

BJ

Bobby J.

Director

> "Some of the menu navigations can be a bit hard to follow."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7035643)

LG

Likitesh G.

COO

> "The ability to create custom forms and workflows allows us to tailor the system exactly to our company's needs."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7049068)

Dr Samantha S.

Product Head

> "UI feels slightly outdated in some modules"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7102688)

VR

Verified Reviewer

Dental Intern

> "The high customizability, affordability for small to mid-sized businesses (SMBs), and seamless integration within the wider Zoho..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7101709)

MURALI KRISHNA S.

HR

> "Bugs and Issues"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7149502)

LG

Likitesh G.

COO

> "Overall, Zoho People is a robust HRMS that handles our core HR operations effectively. Once you get past the learning curve of the..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7049068)

KH

Krishnan H.

HR

> "Been associated with Zoho for the last 10 yrs and never gives a thought to look for alternative options."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7090034)

DS

Divyansh S.

CTO, CFO

> "Overall, Zoho People is a reliable and efficient solution for managing workforce operations, especially for teams looking for a..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7171847)

ES

Elena S.

marketing manager

> "Unfortunately if you forgot to check in there was no way to get the hours back."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6719397)

DS

Divyansh S.

CTO, CFO

> "One of the biggest advantages is how simple and intuitive the check-in and check-out system is—our employees were able to adapt to..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7171847)

EL

Edward L.

Administrator

> "They have difficulties during their registration."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7055094)

AK

Ajith K.

Senior software engineer

> "I also appreciated that it brings multiple HR processes into one platform, making it easier to stay organized and manage employee..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7187399)

HG

Harshit G.

Financial Analyst

> "Response times can be slow, and support quality varies."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6703329)

BP

Banashree P.

HR Head

> "Although we were unable to fully utilize the platform due to organizational changes, our initial evaluation showed that it is a..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7180938)

BJ

Bobby J.

Director

> "All other providers are far too expensive for what they do."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7035643)

VB

Vanitha B.

HR Executive

> "What I liked most about Zoho People is its user-friendly interface and the way it simplifies daily HR tasks."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7184937)

Nishant T.

Sr. Analyst

> "Slow responses on queries form support team"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6819115)

SS

Selvakumar S.

Head of Operations

> "Its seamless integration with other Zoho applications makes it particularly attractive for organizations already using the Zoho..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7171020)

Claire N.

Account manager

> "No support and when you are in need of help you cannot get it."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6634864)

VV

Vignesh V.

Admin

> "Very comprehensive and automatically communicates to the various other Zoho HR software, including Recruit, Payroll, Expense and..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7086596)

AG

Asnath G.

Assistant Projects Manager

> "It has poor backend integration capability although it offers nearly all tools that I require on a daily basis."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6281904)

GS

Gaurav S.

Co-founder

> "Zoho People offers a user-friendly interface with extensive HR tools, including attendance tracking, payroll integration, and..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6663296)

Keith B.

President

> "It was average."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7092362)

Selwyn T.

Chief Executive

> "Very comprehensive and automatically communicates to the various other Zoho HR software including Recruit, Payroll, Expense and..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7071839)

KB

Kristy B.

Recruitment Professional

> "As an illustration, their most recent user interface (UI) has a scrolling page issue that makes it impossible for me to perform a..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3903402)

KP

Kishan P.

Sr. web developer

> "Time tracking so the project tracking is easy in the zoho people to track the project and it is working fine."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7180724)

TS

Tracy S.

People and Culture Manager

> "I can't say it's too complicated but not too user friendly either"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6739888)

VR

Verified Reviewer

Manager

> "It is designed to be easy to use, providing a user-friendly experience, while also being flexible enough to be managed efficiently..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7123532)

AM

Andrew M.

VP of Operations

> "We had wanted to do use it for performance management and timesheets, but we weren't able to set it up in a way that was helpful..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4599320)

JF

Jabir F.

Manager

> "We have been using Zoho People for managing our team, and it has significantly improved our overall efficiency."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7142585)

Vaja H.

Frontend Engineer

> "there has been some some glitches and bugs in mobile devices"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6402696)

Aleshio A.

CEO

> "Zoho People has streamlined our HR operations, reduced manual effort, and provided better visibility into employee data."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7074599)

WK

Winigah K.

Customer Support Manager

> "Its integration with other applications is limited and also it cannot allow employees to download their payslips directly"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4768141)

Nanda K.

HR Operation

> "It’s easy to use and helps manage daily HR tasks like attendance, leave, and employee records without much hassle."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7139050)

MM

Mashucul M.

Director

> "Zoho deliberately have poor support so you are forced to use their expensive third party partners who will help set it up to your..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4871103)

LG

Likitesh G.

COO

> "The leave and attendance tracking features are seamless and work well on the mobile app."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7049068)

MM

Mashucul M.

Director

> "I used someone from fiverr which is a lot cheaper but the issue with that is they go AWOL after a few weeks and you have to find..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4871103)

CP

Cedric P.

CEO

> "The amount of automations available. Once I hired a consultant to help, they were able to mind map my thoughts and bring them to..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7026251)

AM

Andrew M.

VP of Operations

> "I was very surprised later to find out that Zoho is a really big company that has a lot of other tools, which made it even more..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4599320)

Raffi A.

manager

> "It has helped us move away from manual HR processes and spreadsheets and shift to a more structured and organized system."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7087334)

Harish U.

Associate Manager- Performance Marketing

> "Some of features are not editable- if employee is not given option to edit personal details like address- there should be way to..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3822250)

VB

Vanitha B.

HR Executive

> "The platform is easy to use and helps automate many HR processes, reducing manual work and improving accuracy."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7184937)

VR

Verified Reviewer

Manager

> "We are small organization and its bit expensive for us."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4345450)

Vijayakumar M.

Director

> "Very useful for managing our employees attendance and payroll."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7171221)

AM

Andrew M.

VP of Operations

> "Customer support also wasn't as helpful/responsive as I would have hoped."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4599320)

VS

VAISHNAVI S.

Technology Associate

> "Also, it offers great customer support the queries get resolved within few working days."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7180241)

VT

Venita T.

CEO, Founder

> "Customer support was not always an available so it to a long time to launch."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4761214)

Oscar L. L.

Chief Programs and Strategy Officer

> "It has great security features and top level trustworthiness in the market."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7190714)

Harshita S.

Data Engineer

> "sometimes this product wants to highly network connectivity which Is not possible all the time. and sometimes it is hung."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3411744)

SS

Selvakumar S.

Head of Operations

> "Cost-effective for small and growing organizations with minimal upfront commitment."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7171020)

MN

Mirat N.

Senior Recruitment

> "Nothing has come to my attention that I would find objectionable."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4461028)

KP

Kishan P.

Sr. web developer

> "It is very good i am using this 1year so it is good for track the time and overall the it is good for the our org."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7180724)

VR

Verified Reviewer

Backend developer

> "Not a single thing need an improvement, I don't dislike anything about zoho"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___4390867)

DS

Divyansh S.

CTO, CFO

> "The user interface is clean, well-structured, and very easy to understand, which makes day-to-day usage smooth for everyone."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7171847)

NB

Nabeel B.

recruitment specialist

> "Performance management is a little bit hectic."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3575810)

SM

Snehalatha M.

Interior services and furniture

> "It’s a practical tool that fits well for startups and growing teams."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7120790)

VR

Verified Reviewer

Associate Software Integrator

> "Others are all prons"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3821994)

JF

Jabir F.

Manager

> "The platform is intuitive and easy to navigate, making it simple for both HR teams and employees to use on a daily basis."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7142585)

Abrar K.

Survey Programmer

> "The mobile application is a bit outdated and lags a lot."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3022930)

BP

Bhavin P.

Director

> "With Zoho People we have managed our organisation smoothly, with tons of features it made our attendance to payroll easy"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7061280)

HS

Hadi S.

Senior Recruitment Team Lead

> "I have not felt the system lacks anything as if now."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3638820)

VR

Verified Reviewer

Manager

> "It is designed to be easy to use, providing a user-friendly experience, while also being flexible enough to be managed efficiently..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7123532)

BJ

Bobby J.

Director

> "Some of the menu navigations can be a bit hard to follow."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7035643)

DS

Divyansh S.

CTO, CFO

> "The user interface is clean, well-structured, and very easy to understand, which makes day-to-day usage smooth for everyone."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7171847)

Dr Samantha S.

Product Head

> "UI feels slightly outdated in some modules"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7102688)

AM

Ajay M.

Head of Operations

> "Zoho people has intuitive design and it's easy to use."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7165893)

KB

Kristy B.

Recruitment Professional

> "As an illustration, their most recent user interface (UI) has a scrolling page issue that makes it impossible for me to perform a..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___3903402)

HK

Harsimran K.

CEO

> "Our experience so far has been fantastic, Zoho's products are not just user friendly but also easy to implement"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7104920)

TS

Tracy S.

People and Culture Manager

> "I can't say it's too complicated but not too user friendly either"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6739888)

SS

Selvakumar S.

Head of Operations

> "Its seamless integration with other Zoho applications makes it particularly attractive for organizations already using the Zoho..."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7171020)

AG

Asnath G.

Assistant Projects Manager

> "It has poor backend integration capability although it offers nearly all tools that I require on a daily basis."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6281904)

HL

Harsh L.

Software Developer

> "The customizable employee self-service portal enhances engagement and simplifies communication."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6678027)

JF

Jabir F.

Manager

> "Customer support response time can sometimes be slower during complex issue resolution"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7142585)

GS

Gaurav S.

Co-founder

> "Customizable workflows and automation features save time and enhance productivity."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6663296)

BP

Bhavin P.

Director

> "Need Phone Support as sometimes we need technical support but over mail is time consuming process so need tele support"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7061280)

MM

Mathew M.

Summer Talent Intern

> "It also reduces errors and makes workflow runs smoothly."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7054147)

HG

Harshit G.

Financial Analyst

> "Response times can be slow, and support quality varies."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6703329)

Vincenzo P.

Founder e Director

> "The easier to use and the activities we can handle using the platform."

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___7084930)

Nishant T.

Sr. Analyst

> "Slow responses on queries form support team"

[See full review](https://www.capterra.com/p/110931/Zoho-People/#Capterra___6819115)

[View Reviews](https://www.capterra.com/p/110931/Zoho-People/reviews/)

ER

Ernesto R.

Quality Assurance

> "It is a reliable platform that helps simplify payroll, HR tasks, and employee management. While there is a learning curve due to the many features available, the system is..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414)

GS

Gift S.

Human Resources Clerk

> "However, the system administrator experience can be deeply frustrating; the legacy interface is notoriously rigid, generating custom reports is an overly complex chore, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016)

HM

Hailey M.

Hr Generalist

> "I found it to be a reliable and comprehensive platform for managing payroll, HR tasks, benefits, and employee information all in one place. While there was a bit of a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7151374)

Hallye N.

Operations Manager

> "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383)

AS

Amy S.

Intake Coordinator

> "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351)

DE

Dave E.

Maintenance Tech

> "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292)

BW

Bradford W.

Guarding

> "I like having payroll, benefits, tax forms, and time off requests all in one place, and being able to access everything from my phone or computer."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

MW

Melinda W.

Owner

> "Tasks like reporting or navigating between features can take extra time to learn, and customer support can sometimes be slow or inconsistent, which adds to the frustration."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

BW

Bradford W.

Guarding

> "I found the self-service features convenient and appreciated being able to use the system from both my computer and mobile device. While the interface can occasionally be a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

GS

Gift S.

Human Resources Clerk

> "both the desktop and mobile interfaces can feel sluggish, dated, and unintuitive compared to modern standalone software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016)

VR

Verified Reviewer

Customer Service Expert

> "It delivers highly accurate time tracking for payroll and robust reporting tools that provide clear, instant insights."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179453)

NdM

N'dea M.

Human Resources Technician

> "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341)

BM

Bernice M.

HR

> "It helps streamline HR and payroll processes, reduces administrative workload, and provides employees with easy access to important information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7163803)

RR

Rebecca R.

Production Office Manager

> "Now is that some features can feel a bit complex or not as intuitive as they could be, especially when navigating more detailed reports or advanced settings."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7139290)

RA

Rochel A.

Delivery Station Associate

> "As a person who has applied companies who uses ADP Workforce Now it gives a security and makes my application easier to where you have the same software runs only for your..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7167256)

DY

Diana Y.

Former HR Specialist. No longer with Summit.

> "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697)

HD

Haley D.

Accounting Admin

> "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573)

VR

Verified Reviewer

Customer Service

> "ADP Workforce Now is kind of annoying to navigate some things. When I'm writing reviews, I want to reference previous reviews and there is not an easy way to do that."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878)

SQ

Samantha Q.

HR Manager

> "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

BS

Brian S.

Operations Manager

> "However, occasional technical issues and limited customization options prevent me from giving it a perfect score."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172)

Heather C.

Flight Ops Coordinator

> "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475)

VR

Verified Reviewer

FA

> "Customization options are kind of insufficient for specific business needs from an admin perspective."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764)

Katie T.

Team Gymnastics Coach

> "Overall, we have liked the front end that most employees use, and the backend to do payroll. Whenever I need to check paystubs and whatnot, my login works seamlessly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

Victoria H.

HR Director

> "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975)

Dana P.

Staffing Coordinator

> "It was amazing to track hours, view PTO banks, as well as clock in and our directly on the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7138446)

DH

Denise H.

Paralegal

> "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622)

QC

Quan C.

Director

> "Our staff quickly learned how to clock in and out, check their schedules, and access their pay information with very little training."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

JG

Jesus G.

Case Worker

> "It can be slow at times, I had some issues with it not loading right away, and missing a clock in due to that."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7143180)

VR

Verified Reviewer

Commercial Advisor

> "Reliable and simple way to manage and view payroll for both companies and employees, accessible via web login"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128719)

VR

Verified Reviewer

CHIEF ACCOUNTING OFFICER

> "Set up was a lot of work, time consuming onboarding and configuration across modules, platforms and features"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153595)

STE

Sai Teja E.

Construction Project Manager

> "I also like that reports can be generated when needed, which makes it easier to review payroll and employee records."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153232)

RI

Ricardo I.

Customer Service Representative

> "What I least like about ADP Workforce Now is how tedious it can be to log in, specially if more than one workplace uses ADP."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152827)

NK

Navpreet K.

Team Leader

> "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

RG

Ruby G.

Patient Advocate

> "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564)

QC

Quan C.

Director

> "The transition was much smoother than we expected, and the platform has helped us streamline our payroll and employee time tracking."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

JT

Jarvis T.

Operations Manager

> "It can be buried in menus and require too many clicks to perform simple tasks."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307)

BP

BRITTANI P.

Phlebotomist, CMA

> "I have been using ADP with a handful of companies now and while some of the companies use it differently and add-ons the ease of knowing what you are getting and how to..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7149178)

MW

Melinda W.

Owner

> "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

BW

Bradford W.

Guarding

> "The platform makes it easy to access pay stubs tax documents, benefits information, and time-off requests in one place."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

Yatra P.

Omni Associate

> "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834)

Sera A.

Realtor

> "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116)

Cynthia R.

Clinician

> "The only time I had an issue with ADP when when I was trying to learn how to navigate my different jobs using ADP."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142310)

TP

Toma P.

Supervisor

> "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257)

Collette K.

Practice Manager

> "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243)

Osvaldo C.

Sales Manager

> "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform can..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151)

SQ

Samantha Q.

HR Manager

> "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

JM

Jade M.

Owner

> "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725)

Shawn M.

VP HR

> "Additionally, system updates or changes aren’t always clearly communicated, which can create confusion."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805)

AL

Andrea L.

Recruiting Specialist

> "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single system...."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was that the interface could sometimes feel outdated and not always intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698)

AM

Ami M.

General Manager

> "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480)

LI

Lucas I.

Affiliate Manager

> "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368)

ER

Ernesto R.

Quality Assurance

> "liked how ADP Workforce Now brings payroll, HR, benefits, and employee information into one easy-to-use platform."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414)

VR

Verified Reviewer

Finance Associate

> "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081)

SB

Sydney B.

AGM

> "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times,..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

Sandrine L.

Team Leader

> "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659)

Shawn M.

VP HR

> "I also appreciate the self-service features for employees, which empower them to manage their own information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805)

PP

Private P.

Digital Marketing

> "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205)

AG

Anthony G.

Wholesale parts sales mgr

> "Use it every day in many aspects of my role at work and for other employees to show it’s value to the team"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7175331)

MF

Mike F.

Manager

> "What I like least about ADP workforce is that it has some features that are quite inconvenient for me."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124041)

MO

Maxwell O.

Program Manager

> "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174)

DS

DEBORAH S.

Controller

> "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805)

VR

Verified Reviewer

HR Assisttant

> "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085)

Katie T.

Team Gymnastics Coach

> "Sometimes, the app struggles to stay connected to the wifi."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

JT

Jarvis T.

Operations Manager

> "The login process was consistent and provided seamless access to my financial documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307)

Katie T.

Team Gymnastics Coach

> "I don't know whether the fault is our wifi connectivity or the app itself."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

EF

Ethan F.

Logistics Coordinator

> "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031)

NV

Nina V.

Director

> "Some of the menus are buried and require too many clicks to get to the information you need."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046625)

TB

Tamiko B.

Assistant Manager

> "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856)

LM

Laura M.

Sales Specialist

> "At times, it can be difficult to navigate through the benefits section for employees to compare different plans."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993)

KR

Kari R.

HR and Administration Manager

> "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963)

VR

Verified Reviewer

Group Fitness Instructor

> "Given that I can only clock in and out when I'm at my employer's location where internet is subpar, that presents difficulties tracking time accurately."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6666216)

NE

Nicholas E.

Framer

> "ADP produces all of our year end reports quickly and on time, reducing any stress on us."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675)

SB

Sydney B.

AGM

> "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

KA

Karla A.

Manager

> "I especially like seeing the organizations charts, all relevant info for my direct reports, like emergency contacts, and all of my data so quickly and easily."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6597833)

LJ

Latrease J.

Lab Tech

> "Overall It was an easy process, but when I did have questions the customer service was not as responsive as I thought they should be."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7129839)

NK

Navpreet K.

Team Leader

> "ADP works well for handling payroll, tracking hours, and managing employee info."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

AM

Anita M.

Finance Director

> "When working with ADP we never get to work with the same individual, resulting in a long discussion of us trying to explain our problem over and over again. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046825)

CS

Cassandra S.

Clinical Services Manager

> "What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6531560)

NE

Nicholas E.

Framer

> "Getting in contact with a person to help for any issues is not very easy and takes quite a while to hear back."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675)

AM

Ami M.

General Manager

> "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480)

VR

Verified Reviewer

FA

> "Customization options are kind of insufficient for specific business needs from an admin perspective."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764)

JT

Jen T.

Marketing

> "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909)

MW

Melinda W.

Owner

> "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

Jordan M.

HR Generalist

> "I also really like the customization of the home page and the ability to push news and notifications to the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was that the interface could sometimes feel outdated and not always intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698)

BS

Brian S.

Operations Manager

> "The user interface is intuitive, and the system's ease of use has streamlined our processes."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172)

CW

Colter W.

Developer

> "The home/dashboard page can seem cluttered or void of useful links."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6667820)

AS

Amy S.

Intake Coordinator

> "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351)

JC

Jennifer C.

Director Customer Service

> "ADP does not offer a way to integrate payroll with other parts of our business"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478470)

SQ

Samantha Q.

HR Manager

> "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

DM

Danielle M.

Revenue cycle manager

> "I am having trouble getting ADP to integrate with Quickbooks but i am not sure if it is an issue with quickbooks or ADP as I have not had much help with either company..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3993428)

AB

Arina B.

Assistant controller

> "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187)

JH

Jamille H.

Human Resources Manager

> "Overall, I believe there are many functions needed that are not found in ADP WFN; the workflows are limited or non-existent and integration with other programs isn't that..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3231276)

MT

Mike T.

Director of Product Training

> "The app works seamlessly and fully integrated with iOS/Android security systems."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6617494)

AD

Alisha D.

HR

> "Scheduling is tedious and needs to offer better calendars that are easily integrated"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3684944)

GT

Grace T.

Sales Rep

> "They made it easy to know which documents I needed to provide and a easy step by step guide for the new hire paper work"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7012390)

VR

Verified Reviewer

People Operations Coordinator

> "I did not always have the easiest time getting these things done."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817)

Katie T.

Team Gymnastics Coach

> "ADP Workforce Now has been an easy-to-use product for our gymnastics facility."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

JM

Janet M.

HR Manager

> "Not user friendly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182)

VR

Verified Reviewer

Customer Service

> "It's easy enough for me to use, and it holds onto all of the old reviews and things."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878)

JM

Janet M.

HR Manager

> "Not user friendly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182)

FC

Fannie C.

estimator

> "It is simple, intuitive, and high-quality software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7173035)

HR

Henry R.

Portfolio Manager

> "Honestly though it's hard to finds cons with this software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7077694)

NW

Nolan W.

Strategic Growth Manager

> "The product is great, and they operate more in a partnership with account managers, and support staff to assist HR, Payroll, and Operations teams within an organization."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6710668)

DE

Dave E.

Maintenance Tech

> "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292)

QC

Quan C.

Director

> "The customer support team has also been responsive and helpful whenever we have had questions or needed assistance."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

LJ

Latrease J.

Lab Tech

> "Overall It was an easy process, but when I did have questions the customer service was not as responsive as I thought they should be."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7129839)

MEM

Mary Ellen M.

Owner

> "My issues are always resolved when I contact customer service."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136331)

VR

Verified Reviewer

People Operations Coordinator

> "Not great overall, I think the customer service could have been more helpful when it came to resolving issues."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817)

VR

Verified Reviewer

QA Specialist

> "My overall experience with APT was very positive. As the only negative was customer experience and that is a function I have only ever needed once, it hardly tarnished my..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7079213)

AV

Alexandra V.

People Business Partner

> "The payroll experience was the dealbreaker, as our customer support team often gave us faulty advice and made the process cumbersome."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6712542)

[View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

## User interface

4.43 (366)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

4.43 (7,274)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Action Management

120

Important

Zoho People

Top features

20/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/110931/Zoho-People/#features)

ADP Workforce Now

19/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/155895/WorkforceNow/#features)

### Recognition

No recognitions have been awarded to Zoho People

No recognitions have been awarded to ADP Workforce Now

### Deployment & support

Zoho People

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ADP Workforce Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho People

-   By Zoho
-   Located in United States
-   Founded in 1996

ADP Workforce Now

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

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4.4

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4.2

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CA$8/month

4.3

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling)

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[4.43 (366)](https://www.capterra.com/p/110931/Zoho-People/reviews/)

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Price

$10/month

4.4

Features

4.4

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110931-110968/Zoho-People-vs-BambooHR)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN)

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Price

$29/month

4.4

Features

4.5

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110931-153140/Zoho-People-vs-Connecteam)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow)

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Price

Contact vendor for pricing

4.4

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110931-130949/Zoho-People-vs-Paycom)

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Features

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110931-133745/Zoho-People-vs-Paycor-Perform)

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4.3

Ease of Use

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